Compare other
bank accounts
$0.00
None, but ATM fee rebated if withdraw $200.
Visa Debit
ING DIRECT is part of the ING Group, one of the world’s largest financial institutions, but it isn’t like other banks. ING DIRECT pioneered branch-less banking in Australia, getting rid of branches and passing on the savings to customers in the form of better rates and lower fees. From high interest savings accounts and term deposits to low rate home loans, ING DIRECT aims to keep your banking simple.
Mozo People's Choice Awards. As voted by the Australian money public. Our Community of 23,000 reviewers gave this provider the thumbs up.
| Product Type | Overall | Price | Features | Service | Convenience | Trust |
|---|---|---|---|---|---|---|
| ING DIRECT bank accounts |
9.1
Based on 54 ING DIRECT bank account reviews |
9.2 | 8.0 | 8.9 | 8.7 | 9.2 |
Read ING DIRECT bank account reviews by the Mozo community
account fee
interest rate
Compare all bank accounts
* Fees and charges are payable
Complete accessibility with zero fees, literally
I love ING because of the full online facility, no bank fees and you can use any ATM and they refund the fee. The interest rate on the online savings account is also very good with full accessability and no penalties for withdrawals. My only n... Full review
I love ING because of the full online facility, no bank fees and you can use any ATM and they refund the fee. The interest rate on the online savings account is also very good with full accessability and no penalties for withdrawals. My only negative is that I would like if they offered personal loans and credit cards so we could keep everything in one spot.
Was this review helpful?
Yesaccount fee
interest rate
Compare all bank accounts
* Fees and charges are payable
Great service, fee free account!
No fees was a huge incentive for me to open this acount. Online banking is easy and glitch-free, and when you need to call them, they answer quickly and the reps are very friendly and helpful. A con is that they don't have their own ATMs so y... Full review
No fees was a huge incentive for me to open this acount. Online banking is easy and glitch-free, and when you need to call them, they answer quickly and the reps are very friendly and helpful. A con is that they don't have their own ATMs so you have to pay the cost (unless you withdraw $200 or more) and there are no branches. BUT - Australia Post is an agent so you can deposit and withdraw through any post office. I worked in a bank for 20 years, and even as a staff member of the bank didn't get as good a deal and service as I get from ING Direct.
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
Awesome features, highly recommeneded
You may or may not be aware, but there are little to no branches, so its more of an online accessed savings account. It is still easy to withdraw money though. Full review
You may or may not be aware, but there are little to no branches, so its more of an online accessed savings account. It is still easy to withdraw money though.
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
Great customer services, excellent rates
The Bank with trust and understanding as i have more than one account with them all i can say they never keep u waiting and you actually get to speak to a person not automated response,and all always willing to help you out no matter what circumst... Full review
The Bank with trust and understanding as i have more than one account with them all i can say they never keep u waiting and you actually get to speak to a person not automated response,and all always willing to help you out no matter what circumstances your in.
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
Fantastic rates and no fees
No bank fees, ease of setting up accounts and then transferring between. Great Customer service. I once had a suspicious payment and they notified me straight away and placed my account on hold. Great security features. I highly recommend ING to ... Full review
No bank fees, ease of setting up accounts and then transferring between. Great Customer service. I once had a suspicious payment and they notified me straight away and placed my account on hold. Great security features. I highly recommend ING to everyone I know and I have converted a few people so far.
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
Great rates and customer service
There are no atm fees if you withdraw $200 or more there are no bank fees of any type, but the down side is they don't have any bank branches everything is done online or over the phone Full review
There are no atm fees if you withdraw $200 or more there are no bank fees of any type, but the down side is they don't have any bank branches everything is done online or over the phone
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
GREAT GREAT GREAT
ING excellent customer service awesome products and they keep my account safe from thieves. If there are transactions that are suspicious they are straight onto blocking my account and they get in contact with me straight away to discuss the tran... Full review
ING excellent customer service awesome products and they keep my account safe from thieves. If there are transactions that are suspicious they are straight onto blocking my account and they get in contact with me straight away to discuss the transactions. GO ING !!! Also I always receive my salary the day it is paid to me
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
Low rates
Low rates always on the end of the phone to help point you in the right direction and also keeping you updated on specials Full review
Low rates always on the end of the phone to help point you in the right direction and also keeping you updated on specials
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
Good rates & quick transfers
Orange everyday is linked to my ING Direct savings account.. this is very handy as money transfers between accounts is INTANT!!! handy when shopping and strapped for cash. The only downfall is that there are no branches and no ATM's i know this k... Full review
Orange everyday is linked to my ING Direct savings account.. this is very handy as money transfers between accounts is INTANT!!! handy when shopping and strapped for cash. The only downfall is that there are no branches and no ATM's i know this keeps their fee's/interest rates down but can be frustrating at times.
Was this review helpful?
Yesaccount fee
interest rate
Compare all bank accounts
* Fees and charges are payable
Best Transaction Account/No fees/Convenience
Get money back for doing your banking. Use any ATM you want and get reimbursed the ATM fee (when you withdraw $200 or more). Visa debit convenience. NO FEES, NO FEES, NO FEES. Internet/phone/Bank @Post, simply the best transaction account out ... Full review
Get money back for doing your banking. Use any ATM you want and get reimbursed the ATM fee (when you withdraw $200 or more). Visa debit convenience. NO FEES, NO FEES, NO FEES. Internet/phone/Bank @Post, simply the best transaction account out there at the moment.
Was this review helpful?
Yesaccount fee
interest rate
Compare all bank accounts
* Fees and charges are payable
No bank fees and awesome customer service
I love the convenience of this product, plus the fact ING have no bank fees at all. I can transfer funds into this account & they are instantly available. Their customer service is fantastic: I once forgot to transfer money & instead of bouncing t... Full review
I love the convenience of this product, plus the fact ING have no bank fees at all. I can transfer funds into this account & they are instantly available. Their customer service is fantastic: I once forgot to transfer money & instead of bouncing the direct debit, they honoured it & just emailed me instead. My previous bank, where I'd held an account for over 20 years, frequently bounced debits, despite the fact that my pay was paid into that account on the same day each fortnight. I frequently recommend their accounts to my family & friends.
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
Fantastic
I think it's the perfect everyday card for those who have enough money in it to allow it the way it's supposed to, and we do. So long as you take out $200 you can use any ATM and ING re-credits the fee into your account straight away. Awesome Full review
I think it's the perfect everyday card for those who have enough money in it to allow it the way it's supposed to, and we do. So long as you take out $200 you can use any ATM and ING re-credits the fee into your account straight away. Awesome
Was this review helpful?
Yesaccount fee
interest rate
Compare all bank accounts
* Fees and charges are payable
Great rates but difficult to establish
Love the interest rate but would want it to connect ING to my bank so i could transfer funds from my everyday account into ing. I needed a cheque to confirm my account but NO bank does just one personal cheque for their clients so was unable to li... Full review
Love the interest rate but would want it to connect ING to my bank so i could transfer funds from my everyday account into ing. I needed a cheque to confirm my account but NO bank does just one personal cheque for their clients so was unable to link these accounts
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
No fees ever!!! Great service & easy to understand
No fees - ever!!! When you withdraw over $200, they pay you!!! They even cover the other bank ATM charge if you withdraw over $200. They regularly have competitions to win bonus cash. Great to have a visa debit card linked to the Everyday account ... Full review
No fees - ever!!! When you withdraw over $200, they pay you!!! They even cover the other bank ATM charge if you withdraw over $200. They regularly have competitions to win bonus cash. Great to have a visa debit card linked to the Everyday account (at no charge). Great rates on savings if you have a smaller amount (no minimum amount!!!) you want to be able to access whenever you like (no minimum term!!!) They just compound he interest on what is in the account. Customer service has been brilliant and efficient on the phone, internet service is easy to use, and with Bank @ Post services, you can access any face-to-face services anywhere in Australia (beats state-based banks!). And best of all, all contracts are so easy to understand (no jargon!) Why bank anywhere else?
Was this review helpful?
Yesaccount fee
interest rate
Compare all bank accounts
* Fees and charges are payable
Great service, no fees, decent interest rates.
This bank has given great service from the very start. Easy sign up, easily add additional accounts. I have never been surprised by any fees because I have never had any fees to pay! The only thing missing is international wire transfer. The inter... Full review
This bank has given great service from the very start. Easy sign up, easily add additional accounts. I have never been surprised by any fees because I have never had any fees to pay! The only thing missing is international wire transfer. The interest rates are competitive and there are always competitions to keep me with them.
Was this review helpful?
Yesaccount fee
interest rate
Compare all bank accounts
* Fees and charges are payable
Great everyday account with everything that I need
Great everyday account with everything that I need for my day-to-day banking. Great to see ING providing something the big banks don't. Full review
Great everyday account with everything that I need for my day-to-day banking. Great to see ING providing something the big banks don't.
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
Great Service - Minimal fuss
This is by far the best Transaction account anybody could possibly have. No Bpay fee - No direct transfer fee - No regular debit fee - take out $200 or more at a time from ANY ATM IN AUSTRALIA and get your fee reimbursed to your account - I mean, ... Full review
This is by far the best Transaction account anybody could possibly have. No Bpay fee - No direct transfer fee - No regular debit fee - take out $200 or more at a time from ANY ATM IN AUSTRALIA and get your fee reimbursed to your account - I mean, really, what bank reimburses fees?? ING Does.
Was this review helpful?
Yesaccount fee
type of card
Compare all debit cards
* Fees and charges are payable
ING is unlike any bank. No fees and they pay you!
I was paying $6 a month for account fees with ANZ. I changed to ING Direct (Orange Everyday) because they have no monthly account fees, awesome. A TV ad reeled me in due to a promotion that gave you $30 to join and $40 for your first transaction. ... Full review
I was paying $6 a month for account fees with ANZ. I changed to ING Direct (Orange Everyday) because they have no monthly account fees, awesome. A TV ad reeled me in due to a promotion that gave you $30 to join and $40 for your first transaction. Plus, linking this account to their Online Saver Account had an interest rate of 6.35%; now that's amazing. One more exciting news, if you withdraw $200 or more from the ATM or EFTPOS, you get $0.50c. That's right, no charges but they pay you. If you are withdrawing less, just use any EFTPOS and you won't be charged any fees. The only negative (and there is only one - in a technical sense) is that there are no ING Direct branches. No worries, you can do your banking at any Australia Post (specifically: Bank@Post) and their open hours are longer than actual bank branches.
Was this review helpful?
Yesaccount fee
interest rate
Compare all bank accounts
* Fees and charges are payable
No bank fees ever wins my business
There are no monthly or annual fees. ATM fee rebated if $200 or more withdrawn at any ATM. $0.50 paid to acc if $200 or more withdrawn through eftpos. Monthly incentives such as $5 paid to acc if more then 5 $50 transactions made in a month, also ... Full review
There are no monthly or annual fees. ATM fee rebated if $200 or more withdrawn at any ATM. $0.50 paid to acc if $200 or more withdrawn through eftpos. Monthly incentives such as $5 paid to acc if more then 5 $50 transactions made in a month, also $20 paid to acc for 6 months if more then $2000 paid from employee to acc.
Was this review helpful?
YesCompare other bank accounts
Popular bank accounts
Follow Mozo on: