Team Mozo has poured over five different gold credit card insurance terms and conditions (not an easy task), to give you all the info you need to know about gold credit card travel insurance.

Below are the gold credit cards we looked at:

St George Gold Low Rate credit card
NAB Gold credit card
Commonwealth Gold Low Rate credit card
Bankwest Breeze Gold credit card
AMEX Gold credit card

Who’s covered

Bring your family! In all five gold credit cards the card holder, spouse and dependent children are covered. However, there are certain eligibility requirements to keep in mind.

Eligibility

All the gold credit cards we took a look at require some of the travel expenses (travel ticket, accommodation or itinerary items) to be paid on the gold credit card. Keep in mind there is also a minimum amount to be paid on the credit card per person travelling to ensure they’re covered.

The AMEX Gold credit card and the St George Low Rate credit card both require you to purchase each persons return overseas travel tickets on your gold credit card prior to leaving Australia.

Not all credit card travel insurance is linked to airfares! The NAB Gold credit card allows you to pay a minimum of $500 per person in general prepaid travel expenses, accommodation cost or land tour costs to be eligible for coverage.

You can also pay for accommodation on the Commonwealth Bank Gold to meet the eligibility requirements. It’s a bit pricey though! A minimum of $950 has to be spent on each return travel ticket or other expenses (accommodation, itinerary items). If you choose to go with the airfare only option they do have an alternative clause, where you can pay 90% of each persons return overseas ticket to be covered.

Stand-out:

The lowest eligibility requirement is the Bankwest Breeze Gold credit card, as only 75% of your return travel ticket has to be paid on the credit card for insurance.

Excess
Paying excess usually can’t be avoided if you need to make a claim! St George Gold Low Rate, NAB Gold and Bankwest Breeze Gold all have a general excess of $200. However, with each gold credit card there are some items that are exempt.

The St George Gold Low Rate and the Bankwest Breeze Gold credit cards both have no excess for loss or damage to personal property (travel documents, credit cards, emergency replacement of clothes and toiletries).

NAB has quite a few items that are excluded from excesses: travel delays, resumption of overseas journey, return of rental vehicle if you are unwell, baggage and personal items, fragile items, and wear and tear from atmosphere or climatic conditions. Phew!

On the other hand, the Commonwealth Gold Low Rate has a general excess of $250 for things like medical and like the other gold credit cards there is no excess for damage to personal items. There are smaller excesses of $150 for unexpected cancellation of travel arrangements and other unexpected expenses, resumption of journey and special events.

AMEX Gold has specific excesses according to what is to be covered. Medical cover has an excess of $500, baggage and personal $100 and your laptop $250.

Expiry Date
St George Gold Low Rate, Commonwealth Gold Low Rate, Bankwest Breeze Gold and AMEX Gold all have a 3 month expiry date. This means that if you’re planning to travel for more than three months consequently you may have to purchase stand-alone travel insurance because the majority of gold credit card travel insurances cannot be extended.

Stand-out:

The only gold credit card out of the five to have more than 3 months cover is NAB Gold, with an expiry date of 6 months. That can make quite a difference if you’re going on a world cruise!

Medical
Medical insurance is one of the most important covers, especially in countries like the US where medical insurance is a must. Thankfully, there is unlimited medical cover on the St George, Commonwealth and Bankwest Breeze gold credit cards and NAB Gold covers actual incurred costs.

All the gold credit cards state that they will not cover pre-existing medical conditions, such as asthma or diabetes. And remember the devil’s in the detail! There are several terms and conditions to watch out for in regards to medical insurance. Many credit cards will not provide medical coverage for special sports or extreme sports, so if you’re thinking of going skiing and conquering the black slopes, be sure to check your coverage!

The Amex Gold has a $2.5 million limit on medical cover. We know this might sound like a huge amount, but if other gold credit cards are offering unlimited cover, it doesn’t quite stack up. Especially if you have a freak accident, that requires expensive medical procedures. You might be a bit huffed if the $2.5 million doesn’t cover the costs!

Baggage and Property
St George Gold Low Rate and Bankwest Breeze have the same cover for baggage and property, such as $10,000 per person and $15,000 for the family. The Commonwealth Gold Low Rate has slightly higher cover for a family with $20,000 but still capped at $10,000 per person. The NAB Gold has the highest cover for an individual with $15,000 per person and $20,000 for a family.

Stand-out:

AMEX Gold has the same cap of $10,000 in total overall per person. But the great thing is that there isn’t a family limit. So if you’re travelling with your partner and two children as a family you’ll be covered for $40,000.

While travel insurance differs between gold credit cards, all in all most coverage stacks up well and if you find the right one for you and your trip, there’s certainly some gold to be found! Stay tuned for our next blog when we put platinum credit card travel insurance to the test!

In home loans, fixed rates led the way down. At the end of September, the average 1 year rate was 6.62%, 28 basis points below where it was in August, and the average 3 year fixed rate 43 basis points lower to 6.59% over the same period. All of the major banks reduced their fixed rates in September – the biggest 1 year fixed movement was Westpac slashing its rate by half a percent to 6.69%, and NAB cut its three year rate by 45 basis points to 6.64%.

The best 1 year fixed rate for home loans of $300,000 is Greater Building Society’s 5.89%, 40 basis points lower than a month ago (which was then the lowest 1 year fixed). loans.com.au took the title of cheapest variable rate loan in the market with its dream catcher home loan, dropping from 6.69% to 6.58%.

Term Deposit rates are also on their way down, with both the market average and the best 1 year rate down by about 15 basis points. At the end of September the average 1 year rate was 5.54% and the best in the market was Beirut Hellenic Bank at 6.10%. The major banks are pulling their rates back too.  ANZ had the biggest drop in any of the big four 1 year rates over the month, a 42 basis point reduction to 5.18% .

Competition in the online savings account area has been running hot for the last year, and over the 12 months to the end of September the average Savings Account rate increased by 35 basis points, 10 basis points more than last November’s RBA cash rate increase. Going against the trend, and perhaps a sign of things to come, Westpac cut the rate on its eSaver by 50 basis points to 4.80%.

The only positive online savings rate movement Mozo saw in September was RaboDirect increasing its bonus rate offer on its High Interest Savings Account by 0.01% so it could claim equal best rate in the market (with UBank and Virgin Money) at 6.51%.

But where should you stash your hard-earned cash in this tumultuous economic climate?

Hot Topic: Looks like we’re headed for a double-dip recession… What is your advice to protect your hard earned savings and super? Answer now for a shot at the weekly $50 prize!

The SMART 100 index was created by Anthill Magazine in 2008 to identify and rank Australia’s 100 most innovative products, proving to be one of the largest surveys of its kind in Australia.

Mozo’s Rewards Revealer is the only rewards card calculator on the market which enables Australian consumers to compare rewards credit cards and get an instant summary of the best and worst rewards cards for their situation, with full numerical calculations.

The common perception with rewards credit cards is that the more you spend, the more points or rewards you earn. But Rewards Revealer shows this is not the case. There are good and bad cards at each spend threshold and that no one credit card is best, so it’s important to shop around.

For instance, if you spend $14,000 a year on your credit card and are only interested in domestic flight rewards then Rewards Revealer illustrates that the Qantas American Express Discovery Card or Jeststar Mastercard are your best options (excluding platinum cards). But if you are interested in cashback cards then your best options are the Bluey Rewarder Card from Queensland Police CU or the Westpac Altitude Card.

This is the second year running that a Mozo innovation has been named in the Smart 100 index. Last year, our Health Check Tool was selected for taking the headache out of comparing home loans, credit cards, car loans and personal loans.

All development for Rewards Revealer was done by our inhouse team of web developers and data gurus. Congrats team!

In quite the upset, this year’s winner was Azerbaijan, a fact that a former Mozo staffer (who was actually born in the capital, Baku) no doubt relished. Nonetheless, I thought it’d be a good idea to showcase some of the European financial providers we host here on Mozo and see how they’ve been represented in the contest in recent times.

I’ve used ‘Mozo Reviews’, Australia’s only customer review database for financial products, to rank the top providers of European heritage. The ranking is based on the provider’s overall customer rating, a figure calculated as an average of all reviewers’ submissions in the ‘overall rating’ field.

So, without further ado, welcome to Mozo’s Eurovision spectacular!

1. The Netherlands (ING Direct & Rabodirect)

With overall ratings of 8.8 (ING Direct) and 8.5 (Rabodirect) respectively, these Dutch powerhouses are Mozo royalty, both taking home coveted People’s Choice Awards last year on the back of popular and innovative savings and term deposit products. The Dutch Eurovision entrants however, failed to live up to their impressive brethren, coming dead last in the second semi-final. Nonetheless, the singer does manage to sport a nifty Tony Montana-inspired number…

2.  Greece (Beirut Hellenic Bank)

I know Beirut Hellenic Bank originally hails from Cyprus, but as we already have the Bank of Cyprus to come and Hellenic as a term covers Greece, I thought we could blur the geographic boundaries a little – blocs aren’t limited to voting you know! Formerly known as Laiki Bank, Beirut Hellenic bank’s savings and term deposits have gleaned them an overall rating of 7.5 on our site, putting them in second place. As for Greece’s Eurovision number this year, I found it to be a pretty alien combination of genres that didn’t really grab me. I’m clearly no harbinger for European taste however, as Greece managed to come in at 7th overall. Nonetheless, have a squiz at last year’s excellent ‘Opa!’ instead, a personal fave of mine.

3. Germany (Allianz)

A customer rating of 7.4 for heavyweights Allianz has driven Germany into 3rd place on our countdown. Their 2011 Eurovision entry didn’t lack pedigree either – Germany actually came into this year’s Eurovision as reigning champions and hosts and for only the 3rd time in history last winner’s came back to defend her title. Her subdued number this year left her languishing in 10th place, so let’s take a look at the catchy ditty that won her the gong back in 2010.

4. Cyprus (Bank of Cyprus)

With a rating of 6.8, Bank of Cyprus comes in at number 4 this year, despite strong support for their term deposit and bank accounts. Cyprus’ Eurovision entrant was of similar stock, coming in at second-last in semi-final two. It’s well worth watching mind you, if only for the general gravity-defying and the big change-up at 1:17…

5. United Kingdom (Virgin Money)

The big shock comes from the UK. Surprisingly, Branson’s boy’s come in last on our list with a rating of 5.7. Despite Virgin Money’s customer-friendly image, customers seem to be savaging them across the board on both their savings and credit card offerings. It’s a lowly position that’s been shared by their Eurovision counterparts in recent times. The UK came in at 11th this year after coaxing former boy-band superstars, ‘Blue’, to front up. It’s an improvement on last year’s embarrassing last place, but still well short of expectations. Whinging about bloc-voting to no doubt ensue.

Finally, for those curious about the winner’s performance, here’s this year’s winner. Not my cup of tea, but hey, who am I to judge? This one’s for you Nijat.

Inspired to make your voice heard? Go on and review your bank here!

For more details on the reforms, visit the Mozo Bank Reform page.

*UPDATE*

The poll is now closed – thanks to all who took part.

CHOICE singled out the Commonwealth Bank for its shonkiness in how the points are calculated for cards linked to the Qantas Frequent Flyer program. Unlike other rewards credit cards where one rewards point equals one Qantas Frequent Flyer Point, with the Commonwealth Bank card you only earn points at half the rate. It means you have to spend double the amount of money to earn the rewards.

The Shonkys, reminded us here at Mozo HQ of just how important the Rewards Revealer is, and so we decided to take this opportunity to take a look (and highlight) some other shoddy practices and unrewarding rewards programs.

Based on a $12,000 annual spend the three worst performing rewards cards are:

(excluding platinum cards)

Rewarding? Maybe for the banks but certainly not us consumers.

With the NAB Gold Card to earn you a flight from Sydney to London you’d need to spend a mind blowing $937,500 and that’s not the biggest catch. Points expire after 36 months, so unless you are planning on buying a house on your credit card, it’s virtually impossible to accrue enough points to redeem the flight before they expire.

But even more telling is that it’s not just a handful of rewards credit cards that will put you in the red. Of the 71 standard rewards cards in the market, 35 will cost you more than they return in rewards value each year (at $12,000 annual spend after the annual fee).

So, what can you do to ensure you get value from your rewards card? Here are our top tips:

1.    Make sure you are earning more in rewards than you are paying in annual fees
2.    Always pay off your card in full each month to avoid high interest rates
3.    If you have a credit card debt, switch to a low rate card instead

Compare rewards credit cards at mozo.com.au

In the same way, the bank earnings season kidnaps our conscious mind. Soaring profits and shareholder returns take precedence, and we begin to forget about some of the biggest rip-offs, disasters and general foul plays that banks have made over the last year.

In true Mozo fashion, we have created a quick 1 minute voting booth – where the community can vote on these real issues and remind the banks that we haven’t forgotten.

Have your say: