Virgin Money Virgin Australia Velocity Flyer Card

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  • Virgin Money

  • 20.99%

  • 2.90% for 6 months

  • $129

  • 44

  • Virgin Money

  • 20.99%

  • 0.00% for 8 months

  • $129$64 in the first year

  • 44

Virgin Money Virgin Australia Velocity Flyer Card Review

Review published: 15 February 2012
Review updated: 22 April 2013

What's hot:

  • 0% balance transfer rate for 8 months
  • or earn up to 15,000 bonus points
  • 2-for-1 flights 4 times a year

What's not:

  • Velocity rewards earning rate drops after $1500 per month

Mozo snapshot:

If you are looking to land yourself a new credit card with great rates and awesome rewards look no further than the newly rebranded Virgin Australia Velocity Flyer Credit Card (formally called the Virgin Flyer Card). You have the choice between 15,000 bonus points or a combined 0% balance transfer rate for the first 8 months and half price annual fee of just $64. Four times a year you can redeem a 2-for-1 flight offer with either deal. 

Key features:

Right now the Virgin Australia Velocity Flyer card comes with a choice of two intro deals - 15,000 bonus points or a discounted 0% balance transfer rate for 8 months and half price annual fee of $64.

With the first option, you can earn up to 15,000 bonus points. You'll get 7500 points when you apply and make a retail purchase, then another 7500 points if you spend $5000 on the card within 3 months of being approved. With this option there is also an introductory balance transfer rate of 2.9% for 6 months and the annual card fee is $129.

Alternately, you can choose the discounted balance transfer rate of 0% for the first 8 months and half price annual fee ($64) but with this option you won't get any bonus points.

While the introductory balance transfer offer is a great way to save on repayments now, be sure to pay off your balance by the end of the eight month intro period. This credit card has a standard interest rate of 20.99% for purchases and cash advances so it's not a card to accumulate debt on. It now comes with Visa PayWave functionality so you can tap and go for your next purchase under $100. The Virgin Flyer card has a 44 day interest free period. Additional credit cards come at the cost of $39.

The reward program is linked to Virgin's Velocity Rewards program. Virgin Velocity Flyer Cardholders earn 1 Velocity point for every dollar they spend (up to $1500) and then 1 point for every $2 they spend. Virgin Australia Velocity Flyer cardholders also get access to a concierge service, exclusive Virgin family offers and free transit accident insurance.

One of the hottest features of the Virgin Australia Velocity Flyer credit card is the complimentary flight seat offer. If you purchase a Virgin Australia flight using your Virgin Australia Velocity Flyer credit card, you will receive a free second flight seat for a friend (up to four times a year). So if you don't like to travel alone, this is a pretty awesome benefit!

Who it's good for:

The Virgin Velocity Flyer credit card is perfect for anyone who is prone to enjoy a bit of out-of-state retail therapy and is disciplined about paying off their credit card balance each month. Note that to be eligible for the credit card you have to earn a minimum of $35,000.

Any catches?

The rewards earning rate drops after you spend $1500 each month to 1 point for every $2 spent so it could take a while to rack up a decent number of rewards points for things like overseas travel and accommodation. And keep within your limits - there is a $40 fee if you accidentally go over your credit limit.

How are Virgin Money credit cards rated by the Mozo community?

Product Type Overall Price Features Service Convenience Trust
Virgin Money credit cards 5.5 Based on 32
Virgin Money credit card reviews 		6.2 6.7 4.9 4.9 5.2

Read Virgin Money credit card reviews by the Mozo community

Latest reviews of Virgin Money Virgin Australia Velocity Flyer Card

    • Show Rates

      Worst customer service of any financial company!

        11. Overall customer rating
        12. (Reviewed 24 days ago)

      Although having a spotless credit record. I applied for this card to take advantage of the bonus points offer as we headed off to Europe for a holiday. Application was made in March and finally, five weeks later found I had been turned down, all a...       Full review 

      Although having a spotless credit record. I applied for this card to take advantage of the bonus points offer as we headed off to Europe for a holiday. Application was made in March and finally, five weeks later found I had been turned down, all after submitting all documentation immediately on application and endless calls to a Filipino call centre where no one seemed to understand Australian business income. After repeated requests for someone from Australia to call any time or day EXCEPT Tuesdays when I cannot be interrupted at work, someone from Citibank finally called ... on a TUESDAY! No one from Citibank was then available to take a call when I called them back on the number they suggested in their message so after leaving them a message still no one returned calls. Is Virgin Money now going to be run by BOQ or has my application been caught up in negotiations between BOQ/Virgin/Citi? Totally appalling service for a modern Finance Company. (Is this why Richard Branson sold out...because very few could buy-into this farcical way of conducting Financial Business?)


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      Virgin Money Virgin Australia Velocity Flyer Card credit card review by Sj from New South Wales

      2 people found this review helpful – do you?

      Yes
    • Show Rates

      Good for frequent flyers.

        11. Overall customer rating
        12. (Reviewed about 1 month ago)

      They're ok. $100 annual fee like most interest free cards. The "free" flight is a buy one get one free and you must pay full fare and pay for checked luggage which will only just work out cheaper than getting a discounted fare. Only really use the...       Full review 

      They're ok. $100 annual fee like most interest free cards. The "free" flight is a buy one get one free and you must pay full fare and pay for checked luggage which will only just work out cheaper than getting a discounted fare. Only really use the card for the frequent flyer points to save money on flights which has been working for us. Woeful internet banking.


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      Virgin Money Virgin Australia Velocity Flyer Card credit card review by Martin from Queensland

      Was this review helpful?

      Yes
    • Show Rates

      Great rewards, good points earner, average interes

        11. Overall customer rating
        12. (Reviewed 3 months ago)

      Pros - 4 free flights per year, worth the sign up cost. - Choice of card colour - Earns good Velocity points Cons - Can't change card pin - average interest rates       Full review 

      Pros - 4 free flights per year, worth the sign up cost. - Choice of card colour - Earns good Velocity points Cons - Can't change card pin - average interest rates


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      Virgin Money Virgin Australia Velocity Flyer Card credit card review by Nick from Queensland

      Was this review helpful?

      Yes
    • Show Rates

      Would not recommend!

        11. Overall customer rating
        12. (Reviewed 5 months ago)

      They promised one thing and then renegaded. Their customer service is disinterested and unhelpful and always give the impression of wanting to pass the buck onto someone else. I am trying to pay off the credit card and destroy it. Would not recomm...       Full review 

      They promised one thing and then renegaded. Their customer service is disinterested and unhelpful and always give the impression of wanting to pass the buck onto someone else. I am trying to pay off the credit card and destroy it. Would not recommend!


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      Virgin Money Virgin Australia Velocity Flyer Card credit card review by Susie from Victoria

      Was this review helpful?

      Yes
    • Show Rates

      Amazing deal plus awesome friendly customer servic

        11. Overall customer rating
        12. (Reviewed 7 months ago)

      have the 1.99% bank transfer special- what can I say? Its perfect!       Full review 

      have the 1.99% bank transfer special- what can I say? Its perfect!


        11. Price
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      Virgin Money Virgin Australia Velocity Flyer Card credit card review by Tanya from New South Wales

      Was this review helpful?

      Yes
    • Show Rates

      Free flights just for having a card???? Way to go.

        11. Overall customer rating
        12. (Reviewed 9 months ago)

      If you plan on flying, why not get a credit card that gives you free flights every year? Am I the only person that has heard about this?       Full review 

      If you plan on flying, why not get a credit card that gives you free flights every year? Am I the only person that has heard about this?


        11. Price
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      Virgin Money Virgin Flyer Credit Card credit card review by Merrick from Victoria

      Was this review helpful?

      Yes
    • Show Rates

      Good rates and great customer service

        11. Overall customer rating
        12. (Reviewed 10 months ago)

      I'm pretty happy with Virgin!!       Full review 

      I'm pretty happy with Virgin!!


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      Virgin Money Virgin Flyer Credit Card credit card review by Adam from Victoria

      Was this review helpful?

      Yes
    • Show Rates

      Disappointing that virgin not living up to rep.

        11. Overall customer rating
        12. (Reviewed about 1 year ago)

      Was very disappointed with Virgin Money customer service. Initial promises made in the sign up process have still not been provided (eg bonus points), and I have never received follow up return calls from staff when indicated they would do so. Dis...       Full review 

      Was very disappointed with Virgin Money customer service. Initial promises made in the sign up process have still not been provided (eg bonus points), and I have never received follow up return calls from staff when indicated they would do so. Disappointed given the overall reputation of virgin


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      Virgin Money Virgin Flyer Credit Card credit card review by Sonya from Tasmania

      1 person found this review helpful – do you?

      Yes
    • Show Rates

      Great rewards

        11. Overall customer rating
        12. (Reviewed about 1 year ago)

      Has a great rewards program including free flights, as far as interest rates go as long as you pay as you go they're fine.       Full review 

      Has a great rewards program including free flights, as far as interest rates go as long as you pay as you go they're fine.


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      Virgin Money Virgin Flyer Credit Card credit card review by Heath from New South Wales

      1 person found this review helpful – do you?

      Yes
    • Show Rates

      Hard to understand call centre, shocking website

        11. Overall customer rating
        12. (Reviewed about 1 year ago)

      I signed up for a Virgin Money credit card after positive experiences with Virgin Mobile and Virgin airlines. It turns out that they have nothing in common apart from the name and rewards scheme. Their call centre is miles away and extremely hard ...       Full review 

      I signed up for a Virgin Money credit card after positive experiences with Virgin Mobile and Virgin airlines. It turns out that they have nothing in common apart from the name and rewards scheme. Their call centre is miles away and extremely hard to understand. Their website is shocking, basically non-functional. The only decent part about this deal is the four free flights per year. That is all.


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      Virgin Money Virgin Flyer Credit Card credit card review by Marcus from Victoria

      1 person found this review helpful – do you?

      Yes
Currently showing:

Rewards scheme

  • Points are credited to the Velocity program. Also, buy a seat on Virgin Australia and get a complimentary seat (up to 4 times a year).
  • Buy a seat on Virgin Australia using your Virgin Flyer card and get a complimentary second seat on the flight for a friend up to 4 times a year.
  • Special Virgin Family offers and discounts also available.

Privileges

  • Travel Accident Insurance

Special offers

  • Earn up to 15,000 bonus Velocity Points – 7,500 points when you apply for a new Velocity Flyer Credit Card by 31 March 2013 and make a retail purchase. And an additional 7,500 Points when you spend $5,000 within 3 months of card approval.

Value of rewards points

  • Example reward
  • You'd need to spend
  • Flight: Sydney-London
  • $232,000
  • $100 gift card
  • $13,500
  • Flight: Sydney-Melbourne
  • $10,400
  • Points are capped?
  • No
  • Points expire?
  • Never

Details behind our 'value of rewards' calculations

  • Points earning 1 points per dollar on Visa, up to $1,500 per month
    0.5 points per dollar on Visa, uncapped
  • Flight: Sydney-London 1 points buys 1 Velocity points; 125000 Velocity points buys a Velocity partner London flight
  • $100 gift card 1 points buys 1 Velocity points; 13500 Velocity points buys a Myer $100 Gift Card
  • Flight: Sydney-Melbourne 1 points buys 1 Velocity points; 10400 Velocity points buys a Virgin Australia Syd-Mel flight

(how did we do it? find out...)

Rewards scheme

  • Points are credited to the Velocity program. Also, buy a seat on Virgin Australia and get a complimentary seat (up to 4 times a year).
  • Buy a seat on Virgin Australia using your Virgin Flyer card and get a complimentary second seat on the flight for a friend up to 4 times a year.
  • Special Virgin Family offers and discounts also available.

Privileges

  • Travel Accident Insurance

Value of rewards points

  • Example reward
  • You'd need to spend
  • Flight: Sydney-London
  • $232,000
  • $100 gift card
  • $13,500
  • Flight: Sydney-Melbourne
  • $10,400
  • Points are capped?
  • No
  • Points expire?
  • Never

Details behind our 'value of rewards' calculations

  • Points earning 1 points per dollar on Visa, up to $1,500 per month
    0.5 points per dollar on Visa, uncapped
  • Flight: Sydney-London 1 points buys 1 Velocity points; 125000 Velocity points buys a Velocity partner London flight
  • $100 gift card 1 points buys 1 Velocity points; 13500 Velocity points buys a Myer $100 Gift Card
  • Flight: Sydney-Melbourne 1 points buys 1 Velocity points; 10400 Velocity points buys a Virgin Australia Syd-Mel flight

(how did we do it? find out...)

Rates

Purchase rate
20.99%
Intro purchase rate
none
Balance transfer rate
2.90% for 6 months
Balance transfer term
6 Months
Balance transfer revert to cash
yes
Cash advance rate
20.99%
Interest free days
44

Other financial bits

Minimum repayment amount
$30.00
Minimum repayment percent
2.00%

Fees

Annual card fee
$129.00
Introductory fee
none
Annual fee spend threshold
none
Reward program fee
$
Late payment fee
$10.00
Overlimit fee
$40.00
Cash advance fee
2.7%, min $2.70
Foreign exchange margin
3.30%
Duplicate statement fee
$7.00
Transaction verification fee
$7.00
Additional card fee
$39.00
Establishment fee
$0.00

Features

Additional cardholders
yes
Other restrictions
You must earn at least $35,000 for this card.
Other benefits
none

Rates

Purchase rate
20.99%
Intro purchase rate
none
Balance transfer rate
0.00% for 8 months
Balance transfer term
8 Months
Balance transfer revert to cash
yes
Cash advance rate
20.99%
Interest free days
44

Other financial bits

Minimum repayment amount
$30.00
Minimum repayment percent
2.00%

Fees

Annual card fee
$129.00
Introductory fee
$64 in the first 1 year
Annual fee spend threshold
none
Reward program fee
$
Late payment fee
$10.00
Overlimit fee
$40.00
Cash advance fee
2.7%, min $2.70
Foreign exchange margin
3.30%
Duplicate statement fee
$7.00
Transaction verification fee
$7.00
Additional card fee
$39.00
Establishment fee
$0.00

Features

Additional cardholders
yes
Other restrictions
You must earn at least $35,000 for this card.
Other benefits
none

About Virgin Money

Virgin Money differentiates itself with a high focus on customer service and a strong brand. Virgin Money offers a range of financial service products including credit cards, savings accounts and home loans.

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