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ING DIRECT home loans

ING DIRECT's overall rating for home loans is

7.4

(as rated by the Mozo community)

ING DIRECT offers the following home loans

Product Rate Fixed Rate (3 year) Comparison Rate* Initial Minimum Monthly Repayment Total Interest & Fees**
Smart Home Loan
7.34% 7.51% $2,186 $360,724
Smart Home Loan
7.34% 7.51% $2,186 $360,724
Action Equity Loan
7.34% 7.36% $2,186 $356,224
Action Equity Loan
7.34% 7.36% $2,186 $356,169
Orange Advantage
6.96% 7.15% $2,113 $339,252
Orange Advantage
6.96% 7.15% $2,113 $339,252
Smart Home Loan (SmartPack )
6.84% 7.07% $2,090 $332,614
Smart Home Loan (SmartPack )
6.84% 7.07% $2,090 $332,614
Orange Advantage
6.71% 6.90% $2,065 $324,994
Orange Advantage
6.71% 6.90% $2,065 $324,994
Fixed Rate Loan
6.99% 6.87% $2,118 $324,967
Fixed Rate Loan
6.99% 6.85% $2,118 $324,767
Mortgage Simplifier
6.74% 6.76% $2,071 $321,722
Mortgage Simplifier
6.74% 6.76% $2,071 $321,722
Mortgage Simplifier (SmartPack)
6.68% 6.75% $2,059 $319,017
Mortgage Simplifier (SmartPack)
6.68% 6.75% $2,059 $319,017

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for $150,000 over 25 years, and applies only to this example. Fixed rate loans assume a 3 year fixed term. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

**Total interest and fees over 25 years

ING DIRECT is part of the ING Group, one of the world’s largest financial institutions, but it isn’t like other banks. ING DIRECT pioneered branch-less banking in Australia, getting rid of branches and

passing on the savings to customers in the form of better rates and lower fees. From high interest savings accounts and term deposits to low rate home loans, ING DIRECT aims to keep your banking simple.

Reviews of ING DIRECT home loans

Tr from South Australia, an ING DIRECT home loan customer. 5Overall Rating
  Wasn't explained clearly enough. Reviewed 14 days ago  
  • 6Pricing
  • 6Product Features
  • 4Customer Service
  • 3Convenience
  • 6Trust
Melissa from Victoria, an ING DIRECT home loan customer. 4Overall Rating
  availability during business hours only together with no branch network makes it hard to resolve and questions or issues. Reviewed 15 days ago  
  • 5Pricing
  • 5Product Features
  • 5Customer Service
  • 0Convenience
  • 2Trust
Amy from Victoria, an ING DIRECT home loan customer. 2Overall Rating
  Be aware of the breakage fees as they weren't explained to us in full depth, and have cost us a lot of money. Reviewed 15 days ago  
  • 7Pricing
  • 2Product Features
  • 6Customer Service
  • 1Convenience
  • 10Trust
Sandra from New South Wales, an ING DIRECT home loan customer. 10Overall Rating
  Absolutely wonderful, great customer service, refunds on all $2 fees at non ING atm withdrawals, with my home loan, excellent interest rates and very flexible home loans.They also have debt consolidation loans with very low interest rates, I would highly recommend ING. Reviewed 21 days ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust
Lejana from Queensland, an ING DIRECT home loan customer. 9Overall Rating
  ING Direct have fewer fees and are available 24 hours a day which means they fit into your day, not you having to fit into theirs. We have a mortgage and savings with them and their interest rates are always highly competitive. When interest rates were on the rise they did not pass one of these onto customers which says a lot for how they view their customers - they saw there had been a lot of rises so left one month as is. The customer service centre is in Australia making it easier to communicate with the person on the other end of the phone. If they say they will follow up on something and get back to you - they do so promptly. I have no issue with off shore calling centres but it is often difficult to communicate with the person on the line. I recommend ING to all friends because I think they are the best bank. It is all online or over the phone so you don't need to try and get to branches and wait in line - you can bank at 3am if you want to as well as call the bank at this time. Best bank! Reviewed 21 days ago  
  • 8Pricing
  • 8Product Features
  • 10Customer Service
  • 10Convenience
  • 8Trust

How are other ING DIRECT products rated by the Mozo community?

Product Type Overall Price Features Service Convenience Trust
ING DIRECT home loans 7.4 161 REVIEWS 7.4 6.5 7.2 6.6 7.2
ING DIRECT savings accounts 8.6 588 REVIEWS 8.7 7.1 7.9 8.2 8.6
ING DIRECT term deposits 8.5 77 REVIEWS 8.6 7.1 7.9 8.2 8.4
ING DIRECT bank accounts 9.4 41 REVIEWS 9.7 7.8 8.9 8.8 9.2

Other providers of home loans

With so many different home loans on the market now, it's a tough call to pick the best one. Mozo is Australia's online money info zone, with all the objective information you need to make the right home loan choice. You can find and compare ING DIRECT home loans with Mozo or check out these other providers.

 

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