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  • ANZ credit card reviews

    How are ANZ credit cards rated by the Mozo community?

    65%

    Overall Mozo Community rating: 6.5 out of 10

    ANZ credit cards

    Overall rating: 6.5 (719 reviews)

    Last reviewed: 01 February 2012


    1. Overall customer rating
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    Reviews: 2452

    Thumbs up: 2011 | Thumbs down: 437

    Featured credit card from ANZ

    • Rewards Platinum
    • interest rate

      19.74%
    • annual fee

      $149.00
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    Recent ANZ credit card reviews

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    • good

        1. Overall customer rating
        2. (Reviewed 6 days ago)

      If you want a lower interest rate on your credit card you need to get one without any benefits, e.g. Frequent flier points. However if you want the benefits of Frequent flyer points you need to get a Visa and that will cost you 8 percent more if y...       Full review 

      If you want a lower interest rate on your credit card you need to get one without any benefits, e.g. Frequent flier points. However if you want the benefits of Frequent flyer points you need to get a Visa and that will cost you 8 percent more if you don't pay your dues in time. At least they give you a choice with ANZ.


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      ANZ Low Rate credit card reviewed by Anthony from Queensland

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        1. Overall customer rating
        2. (Reviewed 9 days ago)

      This is for the ANZ First visa. The interest rate is quite high but comparable to other companies for a first time credit card. there is no rewards program attached or any other loyalty incentives. I plan to change this card as soon as I am in a p...       Full review 

      This is for the ANZ First visa. The interest rate is quite high but comparable to other companies for a first time credit card. there is no rewards program attached or any other loyalty incentives. I plan to change this card as soon as I am in a position to do so. Pros are it usually starts with a low credit amount so you can't get into too much trouble and the minimum payment if it is maxed out is $80 month.


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      ANZ credit card reviewed by Katie from Victoria

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        1. Overall customer rating
        2. (Reviewed 9 days ago)

      The product is very comparable with anything else on the market but the personal service from staff makes it a winner every time.       Full review 

      The product is very comparable with anything else on the market but the personal service from staff makes it a winner every time.


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      ANZ credit card reviewed by Maureen from South Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed 9 days ago)

      High annual fee, high interest rate and rewards program gets worse each year.       Full review 

      High annual fee, high interest rate and rewards program gets worse each year.


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      ANZ credit card reviewed by Jason from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed 10 days ago)

      Application and ongoing support has been fantastic as other banks wouldn't accept my applications yet ANZ did and have been with them for 4 years now and they have offered to increase my credit limit as being a good customer in repayments yet I ha...       Full review 

      Application and ongoing support has been fantastic as other banks wouldn't accept my applications yet ANZ did and have been with them for 4 years now and they have offered to increase my credit limit as being a good customer in repayments yet I have declined as don't require it at the moment.


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      ANZ credit card reviewed by Caroline from Queensland

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        1. Overall customer rating
        2. (Reviewed 10 days ago)

      Over priced Over rated Under serviced Pros = 0 Cons = Plenty ANZ = A No Zone       Full review 

      Over priced Over rated Under serviced Pros = 0 Cons = Plenty ANZ = A No Zone


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      ANZ credit card reviewed by Ian from Queensland

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        1. Overall customer rating
        2. (Reviewed 10 days ago)

      Since I reached 60 I have had no fees to pay. Before that there were 3 or 4 fees that annoyed me. Other than that I have been a satisfied customer for 30 odd years.       Full review 

      Since I reached 60 I have had no fees to pay. Before that there were 3 or 4 fees that annoyed me. Other than that I have been a satisfied customer for 30 odd years.


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      ANZ credit card reviewed by Lynn from South Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed 10 days ago)

      I like the personal service I get from my ANZ they always go that little bit more to improve their service and products I like their opening hours.       Full review 

      I like the personal service I get from my ANZ they always go that little bit more to improve their service and products I like their opening hours.


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      ANZ credit card reviewed by Elizabeth from New South Wales

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      Yes
        1. Overall customer rating
        2. (Reviewed 10 days ago)

      We are not unhappy with the ANZ and their service the biggest complaint is their annual fees and the fact that they charge for an extra card every year. When we first got our credit card my husband received a card and I was also given a card witho...       Full review 

      We are not unhappy with the ANZ and their service the biggest complaint is their annual fees and the fact that they charge for an extra card every year. When we first got our credit card my husband received a card and I was also given a card without any extra charge but now they charge me every year for my card which I think is wrong.


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      ANZ credit card reviewed by Kerry from Western Australia

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        1. Overall customer rating
        2. (Reviewed 10 days ago)

      While I have no specific problem with their credit card, I find ANZ customer service and their branches to be sub optimal. Their staff members never seem to know a lot of detail on the product or service they seem to be supporting and refer you to...       Full review 

      While I have no specific problem with their credit card, I find ANZ customer service and their branches to be sub optimal. Their staff members never seem to know a lot of detail on the product or service they seem to be supporting and refer you to someone else, who then refers you again. Branches have lost their customer service such as being able to change sums of coins for notes.


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      ANZ credit card reviewed by Ben from Australian Capital Territory

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      Yes
        1. Overall customer rating
        2. (Reviewed 11 days ago)

      This particular credit card does not offer many options but is tied to our home loan. We use it only when AMEX is not accepted.       Full review 

      This particular credit card does not offer many options but is tied to our home loan. We use it only when AMEX is not accepted.


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      ANZ credit card reviewed by Lizabeth from New South Wales

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      Yes
        1. Overall customer rating
        2. (Reviewed 11 days ago)

      I received two calls from ANZ with regard to my credit card, the first call was about my card being compromised for $1.59, so they quickly cancelled my card. The next call was within half an hour of my buying something online, they were checking t...       Full review 

      I received two calls from ANZ with regard to my credit card, the first call was about my card being compromised for $1.59, so they quickly cancelled my card. The next call was within half an hour of my buying something online, they were checking to see if I had bought something online. My ANZ gets an A from me for their vigilance.


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      ANZ credit card reviewed by Judy from Queensland

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    • shit

        1. Overall customer rating
        2. (Reviewed 11 days ago)

      They won't let me change anything and the interest rate is too high.       Full review 

      They won't let me change anything and the interest rate is too high.


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      ANZ Balance credit card reviewed by Jason from Tasmania

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    • best bank i have dealt with

        1. Overall customer rating
        2. (Reviewed 11 days ago)

      The rate is great, the service is impeccable and the falcon security gives me peace of mind.       Full review 

      The rate is great, the service is impeccable and the falcon security gives me peace of mind.


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      ANZ Low Rate credit card reviewed by Teresa from Western Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed 12 days ago)

      Some fees could be hidden and many fees have been applied that people should be aware of.       Full review 

      Some fees could be hidden and many fees have been applied that people should be aware of.


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      ANZ credit card reviewed by Joseph from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed 12 days ago)

      A very generous and no hassle frequent flyer points system and excellent security.       Full review 

      A very generous and no hassle frequent flyer points system and excellent security.


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      ANZ credit card reviewed by Robert from Tasmania

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      Yes
        1. Overall customer rating
        2. (Reviewed 12 days ago)

      Pricing is too high, with benefits for patronage.       Full review 

      Pricing is too high, with benefits for patronage.


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      ANZ credit card reviewed by Raj from New South Wales

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      Yes
        1. Overall customer rating
        2. (Reviewed 12 days ago)

      The overall banking systems needs an overhaul, customer satisfaction is rated at an overall low score.       Full review 

      The overall banking systems needs an overhaul, customer satisfaction is rated at an overall low score.


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      ANZ credit card reviewed by Josephine casey from South Australia

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    • Only have a credit card

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      Since revising the rewards program, and removing the administration fee, this card is more worthwhile. Limited access to local branch for face to face banking (often required) as the branch is not open on weekends (Saturday morning).       Full review 

      Since revising the rewards program, and removing the administration fee, this card is more worthwhile. Limited access to local branch for face to face banking (often required) as the branch is not open on weekends (Saturday morning).


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      ANZ Rewards credit card reviewed by Carmel from Victoria

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    • A Bank you look forward to going to, very friendly

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      This credit card is one card you can use anywhere in the world. We have found it to be convenient, safe and trustworthy.       Full review 

      This credit card is one card you can use anywhere in the world. We have found it to be convenient, safe and trustworthy.


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      ANZ Platinum credit card reviewed by Valerie from Victoria

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    • Good basic no frills credit card,gr8 cust. service

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      The card I have is their no frills low rate card. It has a low fee of about 12% but has no rewards programs. So it is a good card if you want just a basic credit card for big purchases.       Full review 

      The card I have is their no frills low rate card. It has a low fee of about 12% but has no rewards programs. So it is a good card if you want just a basic credit card for big purchases.


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      ANZ Balance credit card reviewed by David from Queensland

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    • Great card but average service

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      Overall the product is good but their internal secure email system is simply too slow and cumbersome and impersonal. Hard to get the right solution via email alone.       Full review 

      Overall the product is good but their internal secure email system is simply too slow and cumbersome and impersonal. Hard to get the right solution via email alone.


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      ANZ Frequent Flyer credit card reviewed by Neville from Queensland

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    • customer service is ok.

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      This credit card is expensive because of the rewards program. Being part of a package with a mortage and so on its really expensive; ie annual cost and rewards cost. There are not as many ANZ atms around but the web site is really user friendly.       Full review 

      This credit card is expensive because of the rewards program. Being part of a package with a mortage and so on its really expensive; ie annual cost and rewards cost. There are not as many ANZ atms around but the web site is really user friendly.


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      ANZ Frequent Flyer credit card reviewed by Annalise from Victoria

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        1. Overall customer rating
        2. (Reviewed 12 days ago)

      The product is good and encourages its customers to pay off its balance. Although there are lower rate cards and cards with no fees, this card is an extremely competitive card and has a good rewards program. I would recommend this card over any ot...       Full review 

      The product is good and encourages its customers to pay off its balance. Although there are lower rate cards and cards with no fees, this card is an extremely competitive card and has a good rewards program. I would recommend this card over any other visa card I have seen.


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      ANZ credit card reviewed by Richard from Queensland

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    • Great product & service

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      I have had this credit card for many years & have had no concerns with the service given.       Full review 

      I have had this credit card for many years & have had no concerns with the service given.


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      ANZ Balance credit card reviewed by Stan from Tasmania

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    • poor customer sevice dont bank with anz r,eally

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      I dislike ANZ because they have poor customer service and do not answer your questions and concerns truthfully. I have a ANZ first credit card and the interest rate is very high. Do not get credit cards from them. Internet banking always has probl...       Full review 

      I dislike ANZ because they have poor customer service and do not answer your questions and concerns truthfully. I have a ANZ first credit card and the interest rate is very high. Do not get credit cards from them. Internet banking always has problems with security, especially with online statements. I have now switched banks to NAB and they have excellent customer service and internet banking. They care about their customers. Bank with NAB.


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      ANZ Balance credit card reviewed by David from Western Australia

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        1. Overall customer rating
        2. (Reviewed 13 days ago)

      Credit cards are not something we should have, but these days they are a necessity. We try to keep it down as low as possible and only use debit, but with our financial situation the way it is at the moment, we are spending more than we are earnin...       Full review 

      Credit cards are not something we should have, but these days they are a necessity. We try to keep it down as low as possible and only use debit, but with our financial situation the way it is at the moment, we are spending more than we are earning. There are days we need to use our credit card for simple `food shopping', not just luxuries like it used to be. My main concerns with the credit card are like most banks - the fees. There aren't enough ANZ ATMS (no fees) as there are some others. My only other concern with the bank is it's overdraw fees. Sometimes we are overdrawn simply because we have not co-ordinated bill paying and pay day well enough - and yet as soon as we are overdrawn, we get this really big fee. It doesn't prevent you from getting overdrawn, it just makes life more difficult and stressful.


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      ANZ credit card reviewed by Ruth from Queensland

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        1. Overall customer rating
        2. (Reviewed 13 days ago)

      It's not for everyone, but if you are aware of the ins and outs of the product you can make it work for you. Very important to not let the credit catd debt get out of control becasue if you do,,,the interets will hurt, but if you are on top of it,...       Full review 

      It's not for everyone, but if you are aware of the ins and outs of the product you can make it work for you. Very important to not let the credit catd debt get out of control becasue if you do,,,the interets will hurt, but if you are on top of it, you could be flying a family of three internationally every two years. Love it and it has worked for me and my family giving us quite a few holidays over the years.


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      ANZ credit card reviewed by Polly from New South Wales

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        1. Overall customer rating
        2. (Reviewed 13 days ago)

      Easy to use and accepted everywhere. Pay the bill and have had pleasant customer service on the odd occasion that I've needed to speak to them. But most of the time, it all runs smoothly.       Full review 

      Easy to use and accepted everywhere. Pay the bill and have had pleasant customer service on the odd occasion that I've needed to speak to them. But most of the time, it all runs smoothly.


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      ANZ credit card reviewed by Justine from New South Wales

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        1. Overall customer rating
        2. (Reviewed 13 days ago)

      Qantas Frequent Flyer points and direct transition of spend to Frequent Flyer points. Easy! For a busy person like me who likes to travel and has little time for administration, this credit card is a good option.       Full review 

      Qantas Frequent Flyer points and direct transition of spend to Frequent Flyer points. Easy! For a busy person like me who likes to travel and has little time for administration, this credit card is a good option.


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      ANZ credit card reviewed by Cathy from South Australia

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