ANZ reviews

How is ANZ rated by the Mozo community?

71%

Overall Mozo Community rating: 7.1 out of 10

ANZ reviews

Overall rating: 7.1 (2902 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Service
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* based on reviews in the past 12 months

Reviews: 2041

Thumbs up: 1735 | Thumbs down: 304

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Latest ANZ Reviews

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    ANZ credit card review

    Good transfer promotion

      1. Overall customer rating
      2. (Reviewed 7 days ago)

    This product had a good promotion running, regarding transfering over to them. The interest rate after the promotion isnt great. The staff are very helpful though.       Full review 

    This product had a good promotion running, regarding transfering over to them. The interest rate after the promotion isnt great. The staff are very helpful though.


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    ANZ credit card reviewed by Samantha from Victoria

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    ANZ debit card review

    Great

      1. Overall customer rating
      2. (Reviewed 7 days ago)

    For the convenient question, the reason I put only four is because there are hardly any ATMs available in our area.       Full review 

    For the convenient question, the reason I put only four is because there are hardly any ATMs available in our area.


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    ANZ debit card reviewed by Sarah from Queensland

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    ANZ personal loan review

    Interest rate is too high

      1. Overall customer rating
      2. (Reviewed about 1 month ago)

    I had this product for over three years now and although I understand that the loan is unsecured, I do believe that the interest rate is higher than the market average. I contacted the bank to review the rate and they still have to get back to me.       Full review 

    I had this product for over three years now and although I understand that the loan is unsecured, I do believe that the interest rate is higher than the market average. I contacted the bank to review the rate and they still have to get back to me.


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    ANZ Personal Loan - Unsecured personal loan reviewed by Lana from New South Wales

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    ANZ car loan review

    Fair

      1. Overall customer rating
      2. (Reviewed about 1 month ago)

    I don't like or dislike this car loan it's on average with other banks products. Most unhappy with my details being off shore.       Full review 

    I don't like or dislike this car loan it's on average with other banks products. Most unhappy with my details being off shore.


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    ANZ car loan reviewed by Stella from Victoria

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    ANZ home loan review

    Good customer service, but very greedy!

      1. Overall customer rating
      2. (Reviewed 14 days ago)

    The bank (not the employees) don't care about their customers, they only care about making massive profits! And it is usually those most in need who are bled dry by greedy banks!       Full review 

    The bank (not the employees) don't care about their customers, they only care about making massive profits! And it is usually those most in need who are bled dry by greedy banks!


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    ANZ home loan reviewed by Steven from Queensland

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    ANZ savings account review

    Easy, convenient, great customer service, reliable

      1. Overall customer rating
      2. (Reviewed 21 days ago)

    I think ANZ saving accounts are awesome. They are easy to access and use (even for people who don't speak 'bank lingo') and their customer service is great. I know this as I have had to follow and inquire about a few codes etc. and they talked me ...       Full review 

    I think ANZ saving accounts are awesome. They are easy to access and use (even for people who don't speak 'bank lingo') and their customer service is great. I know this as I have had to follow and inquire about a few codes etc. and they talked me through it, showed me how to do it for the future and were super patient. They made the transfer smooth from my former bank, and I have had no problems with them to date. They are very reliable, the rates are great, easy to talk to, easy convenience, great customer service and I recommend it to everyone!


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    ANZ Progress Saver savings account reviewed by Jyhanna from Victoria

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    ANZ bank account review

    Overall a great bank to be with.

      1. Overall customer rating
      2. (Reviewed about 1 month ago)

    I like the ANZ Bank as I have been with them for about 7 years, I have had no problems with them. I find their staff very friendly and very helpful, their over the phone service is excellent. I use their Direct Debit Service and never had any prob...       Full review 

    I like the ANZ Bank as I have been with them for about 7 years, I have had no problems with them. I find their staff very friendly and very helpful, their over the phone service is excellent. I use their Direct Debit Service and never had any problems with that. Overall they are an excellent bank to be with.


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    ANZ bank account reviewed by Judith from South Australia

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    ANZ term deposit review

    Ok rates lousy service

      1. Overall customer rating
      2. (Reviewed 2 months ago)

    The ANZ term deposit is ok it is not the best interest rate around but fairly close. The service at our local branch is terrible lots of improvement to be had here.       Full review 

    The ANZ term deposit is ok it is not the best interest rate around but fairly close. The service at our local branch is terrible lots of improvement to be had here.


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    ANZ Term Deposit reviewed by Julie from Victoria

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  • Show policy info

    ANZ car insurance review

    Not so good

      1. Overall customer rating
      2. (Reviewed 2 months ago)

    ANZ car insurance plus another ANZ insurance policy = a % reduction - or so I was lead to believe, unfortunately without chasing this up, it had not been applied. On making a claim it all went smoothly but the information as to how to claim what h...       Full review 

    ANZ car insurance plus another ANZ insurance policy = a % reduction - or so I was lead to believe, unfortunately without chasing this up, it had not been applied. On making a claim it all went smoothly but the information as to how to claim what happened next was not a clear as I would have liked. I feel the policy is not as competitive as some others with the same underwriters but and the multi policy was to be the sweetener. I will again research different policies and mostly change from ANZ motor insurance.


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    ANZ car insurance reviewed by Cheryle from New South Wales

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