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Customer service is good but not really happy
The only real major issue I have is that Adelaide Bank does not have an ATM near me, so I have to use an alternative bank and pay a $2.00 fee every time I want cash from my credit card. Full review
The only real major issue I have is that Adelaide Bank does not have an ATM near me, so I have to use an alternative bank and pay a $2.00 fee every time I want cash from my credit card.
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YesCustomer service is above average
One of the few banks that actually offer real customer service. This product is similar to other financial products, however it the customer service that makes the difference Full review
One of the few banks that actually offer real customer service. This product is similar to other financial products, however it the customer service that makes the difference
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Yesthey were quick to advise us when my wife's card was compromised and credited our account within 7 days which was excellent Full review
they were quick to advise us when my wife's card was compromised and credited our account within 7 days which was excellent
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YesNo problems with Adelaide Bank Recomended Full review
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YesLike have never had any problems with customer service or changing my ccard limit. Online banking has been excellent. Full review
Like have never had any problems with customer service or changing my ccard limit. Online banking has been excellent.
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Yesfees too high poor staffing Full review
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Yesno rewards programme Full review
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Yesthey are great with management and dont take hours to do something :) Full review
they are great with management and dont take hours to do something :)
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YesI would not recommend this product to my friends as there are no rewards and before my husband had his stroke he had his own transport business and we used this card enormously to run the business and received nothing in return for our support. Full review
I would not recommend this product to my friends as there are no rewards and before my husband had his stroke he had his own transport business and we used this card enormously to run the business and received nothing in return for our support.
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YesI particularly find the online service very user friendly. Full review
I particularly find the online service very user friendly.
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YesInterest rates are high as for most credit cards, only benefit is that I have one card for all my banking needs. Full review
Interest rates are high as for most credit cards, only benefit is that I have one card for all my banking needs.
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YesI like this product because we have never had any problems with the Adelaide Bank & it suits our needs. Full review
I like this product because we have never had any problems with the Adelaide Bank & it suits our needs.
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YesIt is a very good bank - got all the friendliness. Full review
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YesDislike the annual fees on the credit card. Full review
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YesIt is okay. I have been with Adelaide Bank for over 10 years so I can't really compare to anything else. Full review
It is okay. I have been with Adelaide Bank for over 10 years so I can't really compare to anything else.
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YesThey look after customers. Full review
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YesSince the change to "Bendigo Bank" the communication promise was that it would stay Adelaide Bank -branding hasn't followed, nor has customer service in understanding product range, issues, capabilities, usage, and other processing as well as new ... Full review
Since the change to "Bendigo Bank" the communication promise was that it would stay Adelaide Bank -branding hasn't followed, nor has customer service in understanding product range, issues, capabilities, usage, and other processing as well as new product options - they constantly got issues wrong with merging my and my wife's accounts when we got married - both of us have been with Adelaide Bank and its predecessors for nearly 40 years - and are frnakly disappointed by the mistakes.
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YesHigh interest rate for visa card. Full review
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YesNeed more branches and need to use cards only when making deposits and payments not filling out a form. Full review
Need more branches and need to use cards only when making deposits and payments not filling out a form.
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Yesgood service, competitive interest rates. Full review
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YesAdelaide is trusting and reliable. I think that other people should use this bank if they want good advice. Full review
Adelaide is trusting and reliable. I think that other people should use this bank if they want good advice.
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YesI like that this card can be used everywhere and you can have a limit that you can decide. But sometimes the interest rate is a bit much but it seems to be all the same. Full review
I like that this card can be used everywhere and you can have a limit that you can decide. But sometimes the interest rate is a bit much but it seems to be all the same.
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YesConvenient and good service. No dislikes. Full review
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Yesits good interest rate Full review
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YesNo rewards program. 55 days interest free is good. Don't like the $25 fee if credit goes over the limit. Full review
No rewards program. 55 days interest free is good. Don't like the $25 fee if credit goes over the limit.
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YesEasy to make the repayments, but they would not raise my credit limit. Full review
Easy to make the repayments, but they would not raise my credit limit.
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YesI like the convenience of my credit card with Adelaide Bank. Full review
I like the convenience of my credit card with Adelaide Bank.
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YesThere is nothing much I like about this credit card although I can use the one card for my savings account and credit account but the rates are high and there is no rewards program. Full review
There is nothing much I like about this credit card although I can use the one card for my savings account and credit account but the rates are high and there is no rewards program.
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YesTheir phone manner is excellent and they're always willing to help. Full review
Their phone manner is excellent and they're always willing to help.
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Yesdislike the dishonour fee on my Adelaide Bank credit card if there is not enough in the credit card account for the direct debit it is there within a day or two. would like a little more flrxibility, rather than a $40 fine Full review
dislike the dishonour fee on my Adelaide Bank credit card if there is not enough in the credit card account for the direct debit it is there within a day or two. would like a little more flrxibility, rather than a $40 fine
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YesWhat type of credit card are you looking for?
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