BankSA home loan reviews

Read the latest BankSA reviews from real customers around Australia. Get the inside story on BankSA home loans from the Mozo community.

See all BankSA home loan reviews here, or search our reviews to find reviews about other providers.

BankSA home loan 

  • Overall Rating

    7

  • Pricing

    6

  • Product Features

    8

  • Customer Service

    8

  • Convenience

    6

  • Trust

    4

Have set up a no fee account - which I like – Anthony from South Australia, a BankSA home loan customer.   Reviewed 25 days ago

BankSA home loan 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    7

  • Customer Service

    9

  • Convenience

    9

  • Trust

    8

It is flexible & it is suited to my needs & the interest rate is low – Helena from South Australia, a BankSA home loan customer.   Reviewed 27 days ago

BankSA home loan 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    6

  • Customer Service

    8

  • Convenience

    10

  • Trust

    8

Like the fact that I can walk to my local branch and speak to someone I know. – Laura from South Australia, a BankSA home loan customer.   Reviewed 2 months ago

BankSA home loan 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    -

  • Customer Service

    8

  • Convenience

    10

  • Trust

    8

Works for us, information readily available. – debbie from South Australia, a BankSA home loan customer.   Reviewed 2 months ago

BankSA home loan 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    10

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

It was easy to understand and easy to communicate with the banking staff. – stefanie from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    10

  • Pricing

    8

  • Product Features

    8

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

Would only change if another bank came up with a lower interest rate that was really worth the change. Apart from that, everything's fine with BankSA. – Justin from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    6

  • Pricing

    7

  • Product Features

    4

  • Customer Service

    7

  • Convenience

    9

  • Trust

    7

I don't like the fees, we seem to have a lot of charges. – Gill from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    7

  • Customer Service

    9

  • Convenience

    7

  • Trust

    6

Like: Offset account, reduced interest rate. Dislike: fees, all services moved out of the state. – Anthony from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    6

  • Pricing

    6

  • Product Features

    6

  • Customer Service

    3

  • Convenience

    3

  • Trust

    7

There is a limit on the amount of loans you can have on a professional package, which is codswallop. – DIANA from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    8

  • Pricing

    6

  • Product Features

    5

  • Customer Service

    7

  • Convenience

    10

  • Trust

    7

Basic P & I loan any changes to account are promptly notified so as long as we keep abreast of any changes to the product it works for us. ALWAYS read the information a Bank sends you with your statement just in case! – Kristen from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    5

  • Pricing

    7

  • Product Features

    7

  • Customer Service

    3

  • Convenience

    8

  • Trust

    5

I like the no account keeping fees, however not all that flash with the service they provide and the mistakes that have been made on a number of occasions – Deanna from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    6

  • Pricing

    4

  • Product Features

    6

  • Customer Service

    8

  • Convenience

    8

  • Trust

    5

My home loan was easy to organise with refinancing being a possibility. The people at the branch are great. – Jillian from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    4

  • Pricing

    5

  • Product Features

    7

  • Customer Service

    3

  • Convenience

    4

  • Trust

    3

BankSA have to improve in their customer service skill with their home loan staff. – Christine from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    3

  • Pricing

    8

  • Product Features

    5

  • Customer Service

    8

  • Convenience

    8

  • Trust

    6

I'm disappointed in the fact that a fee has to be paid to BankSA once the mortgage is finished. Substantial fee of $650 to discharge my mortgage. Should be just the payment to get our title papers. – Chris from South Australia, a BankSA home loan customer.   Reviewed 3 months ago

BankSA home loan 

  • Overall Rating

    6

  • Pricing

    5

  • Product Features

    7

  • Customer Service

    7

  • Convenience

    5

  • Trust

    6

I dont like banks at the best of times but BankSA is ok, as banks can be. they could open earlier at the branch i go to. – Elizabeth from South Australia, a BankSA home loan customer.   Reviewed 4 months ago

BankSA home loan 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    5

  • Customer Service

    10

  • Convenience

    8

  • Trust

    7

Our home loan at BankSA is cheap and easy to use. The online banking is also easy to use. – NICOLE from South Australia, a BankSA home loan customer.   Reviewed 4 months ago

BankSA home loan 

  • Overall Rating

    9

  • Pricing

    8

  • Product Features

    5

  • Customer Service

    7

  • Convenience

    8

  • Trust

    8

The flexibility to have a Fixed and Variable component on my BankSA home loan is great plus I love the draw down facility. Fees are a little on the high side. – Greg from South Australia, a BankSA home loan customer.   Reviewed 4 months ago

BankSA home loan 

  • Overall Rating

    10

  • Pricing

    8

  • Product Features

    9

  • Customer Service

    8

  • Convenience

    10

  • Trust

    10

BankSA did a home loan for us because they knew the area that we lived in. They are upfront, friendly and honest. We can contact our manager anytime and know that he will do all he can to meet our requests with our best interest at heart. – Marg from South Australia, a BankSA home loan customer.   Reviewed 5 months ago

BankSA home loan 

  • Overall Rating

    10

  • Pricing

    8

  • Product Features

    8

  • Customer Service

    10

  • Convenience

    8

  • Trust

    8

There are no forms to fill out, easy internet access and the customer service is excellent - they are very helpful and friendly. – kerryn from South Australia, a BankSA home loan customer.   Reviewed 5 months ago

BankSA home loan 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    8

  • Customer Service

    9

  • Convenience

    9

  • Trust

    7

The flexibility and overall service is the best part of my BankSA home loan. The speedy service also rates highly. – Vasilios from South Australia, a BankSA home loan customer.   Reviewed 5 months ago

BankSA home loan 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    10

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

BankSA has helpful and friendly customer service as well as good rates. – Astra from Queensland, a BankSA home loan customer.   Reviewed 5 months ago

BankSA home loan 

  • Overall Rating

    9

  • Pricing

    10

  • Product Features

    8

  • Customer Service

    9

  • Convenience

    10

  • Trust

    10

We have our business loans and home loans managed by the same account manager here in SA. An already established relationship through the business meant that we were well looked after when we moved our home loan from NAB to BankSA. – Joanna from South Australia, a BankSA home loan customer.   Reviewed 5 months ago

BankSA home loan 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    9

  • Customer Service

    8

  • Convenience

    9

  • Trust

    8

BankSA are very competitive. Very helpful when discussing the possibility of adding investment loan to current home loan. Lots of options and benefits if we stick with the one lender. Staff have always been kind and friendly. – Leeanne from South Australia, a BankSA home loan customer.   Reviewed 5 months ago

BankSA home loan 

  • Overall Rating

    9

  • Pricing

    8

  • Product Features

    9

  • Customer Service

    10

  • Convenience

    9

  • Trust

    10

It is exactly what we wanted in a home loan. The BankSA home loan has a great interest rate and their service is fantastic as well. – Sharron from South Australia, a BankSA home loan customer.   Reviewed 6 months ago

BankSA home loan 

  • Overall Rating

    8

  • Pricing

    9

  • Product Features

    9

  • Customer Service

    7

  • Convenience

    8

  • Trust

    8

I really like the flexibility of my BankSA home loan. The staff are Australian and are genuinely able to help. – Sean from Australian Capital Territory, a BankSA home loan customer.   Reviewed 8 months ago

BankSA home loan 

  • Overall Rating

    6

  • Pricing

    1

  • Product Features

    9

  • Customer Service

    8

  • Convenience

    9

  • Trust

    8

BankSA is very convenient and has friendly service. Many extras available and a very flexible product. BUT they have a relatively high interest rate. They were unable to match banks lower rates, even after threatening to move my four accounts. So I moved. – richard stubbs from South Australia, a BankSA home loan customer.   Reviewed 8 months ago

BankSA home loan 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    10

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

I like that it is easy to access my BankSA home loan on my internet banking, i can check my home loan whenever i like. – Kristin from South Australia, a BankSA home loan customer.   Reviewed about 1 year ago

BankSA home loan 

  • Overall Rating

    5

  • Pricing

    6

  • Product Features

    6

  • Customer Service

    6

  • Convenience

    4

  • Trust

    5

BankSA home loan is okay, nothing special. – Stacey from New South Wales, a BankSA home loan customer.   Reviewed about 1 year ago

BankSA home loan 

  • Overall Rating

    10

  • Pricing

    7

  • Product Features

    8

  • Customer Service

    9

  • Convenience

    10

  • Trust

    10

Bank SA is a helpful bank that we have had no issues with. Their Internet banking is very easy to use – Kylie from New South Wales, a BankSA home loan customer.   Reviewed about 1 year ago

BankSA home loan 

  • Overall Rating

    6

  • Pricing

    5

  • Product Features

    8

  • Customer Service

    4

  • Convenience

    7

  • Trust

    2

Internet banking is great, customer service is okay till you want to know something a little bit diferent. Love how I can achieve not paying charges and get a reduced interest rate just remember to ask... – Lynda from South Australia, a banksa home loan customer.   Reviewed about 1 year ago

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