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Great Customer Service
I like this product as it is a local bank with very friendly staff who are willing to assist you with any problems you may have. Full review
I like this product as it is a local bank with very friendly staff who are willing to assist you with any problems you may have.
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YesGreat Service but especially in BRANCH! No waiting
Great Customer service, no waiting to do banking in branch, and staff always friendly. Full review
Great Customer service, no waiting to do banking in branch, and staff always friendly.
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YesGood friendly service and low fees.
The Bendigo Bank provides good service and low fees and is a great place to bank. The only downside is the number of ATMs and branches. There are a lot less compared to the major banks. Full review
The Bendigo Bank provides good service and low fees and is a great place to bank. The only downside is the number of ATMs and branches. There are a lot less compared to the major banks.
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YesThey walk their talk!
Many banks advertise customer care. In my experience, Bendigo is the ONLY bank who actually walks their talk. I've had accounts with four different branches in Melbourne and Queensland and they are ALL consistent in their service. They’re effici... Full review
Many banks advertise customer care. In my experience, Bendigo is the ONLY bank who actually walks their talk. I've had accounts with four different branches in Melbourne and Queensland and they are ALL consistent in their service. They’re efficient, genuinely friendly and helpful. They actually have a sense of humour! They listen. They see my value.I trust them. They care.
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YesExcellent rates & customer thoughtful service.
Bendigo Bank is truly the best!!! When things go wrong as they often will, you are treated respectfully and they are willing to right any wrongs at the Banks expense... not yours. They are always transparent about their fees and charges, and mul... Full review
Bendigo Bank is truly the best!!! When things go wrong as they often will, you are treated respectfully and they are willing to right any wrongs at the Banks expense... not yours. They are always transparent about their fees and charges, and multiple policies reap rewards. Beginning as a Building Society, they have expanded to sit comfortably alongside the larger banks without the same greed often seen there. The bendigo Bank truly is community based, supporting many local causes and providing its customers with professional services.
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YesGreat every day account, always fantastic service.
Ratesaver is a great working account and easy to use for bpay and all transactions for transfer or loan repayments. Statements are clear, easy to understand and can be reduced to only when necessary. not too much paper. Full review
Ratesaver is a great working account and easy to use for bpay and all transactions for transfer or loan repayments. Statements are clear, easy to understand and can be reduced to only when necessary. not too much paper.
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YesBad internal communication
The biggest negative is that as Bendigo Bank is based in NSW all mail has to go through their central office so if items are sent to the wrong branch they have to go back to the central office to then go out again even if the branches are in Qld s... Full review
The biggest negative is that as Bendigo Bank is based in NSW all mail has to go through their central office so if items are sent to the wrong branch they have to go back to the central office to then go out again even if the branches are in Qld so this adds time to each transaction.
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YesGreat for the community but not for your wallet!
Bendigo bank has a proven track record in helping the community through times of need and desperation, which can only be applauded, but unfortunately that is where their generosity stops. As a single mother in a small isolated community, my experi... Full review
Bendigo bank has a proven track record in helping the community through times of need and desperation, which can only be applauded, but unfortunately that is where their generosity stops. As a single mother in a small isolated community, my experience along with numerous others in this low-income bracket, are constantly being left with overdrawn accounts due to their account fees and overdrawn charges. It is us as a whole that disadvantaged by a 'community" bank that rewards its members like this.
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Yesgreat bank, not so great service
The bank itself is great! They contribute to the community and have hardly any fees but a lot of the customer service reps are a few stubbies short of a 6 pack, whenever I have had a problem, I have had to explain it several times :S Full review
The bank itself is great! They contribute to the community and have hardly any fees but a lot of the customer service reps are a few stubbies short of a 6 pack, whenever I have had a problem, I have had to explain it several times :S
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YesGood rates and great customer service
best all round bank I've dealt with, locally or interstate, nothing is too much of a problem. excellent customer service with a cheery smile. Full review
best all round bank I've dealt with, locally or interstate, nothing is too much of a problem. excellent customer service with a cheery smile.
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YesExcellent service. They give back to our community
We have been customers of Bendigo Bank since they opened in Mareeba. We have bank accounts, home loan and business accounts with them. They are absolutely fantastic. I can talk to the manager at any time, the tellers are always helpful and know th... Full review
We have been customers of Bendigo Bank since they opened in Mareeba. We have bank accounts, home loan and business accounts with them. They are absolutely fantastic. I can talk to the manager at any time, the tellers are always helpful and know there stuff. I can't speak highly enough of Bendigo Bank. They also donate thousands to our community. We love them.
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YesI love this product because it easy it's simple and because I have a special needs adult/son to do his banking as well, they are very helpful to him and myself Full review
I love this product because it easy it's simple and because I have a special needs adult/son to do his banking as well, they are very helpful to him and myself
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YesWhen I first opened the account it was with the Adelaide Bank which has since been taken over. Being a longstanding customer with the Adelaide Bank who were a user friendly bank there seems to have been a change in attitude and a distancing from i... Full review
When I first opened the account it was with the Adelaide Bank which has since been taken over. Being a longstanding customer with the Adelaide Bank who were a user friendly bank there seems to have been a change in attitude and a distancing from it's customers. They have now become a "follower" to the big banks in these unstable economic times. I think they could take the opportunity with new products and show the rest of the banking sector how a small Bank benifits it's customers compared to the large outfits.
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YesBendigo bank are personel and you are not just another customer! They get to know their clients and families and are always interested in what is happening in your life. The hours of opening are easy to access and i use phone banking frequently an... Full review
Bendigo bank are personel and you are not just another customer! They get to know their clients and families and are always interested in what is happening in your life. The hours of opening are easy to access and i use phone banking frequently and never have any issues. I have banked elsewhere but find them the best by far!
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YesI like the guys and girls in the banks I have visited as they have always been friendly, efficient and know what they are talking about. I have two accounts and my everyday acc is a passbook. I do some internet banking,paying bills etc,. which by ... Full review
I like the guys and girls in the banks I have visited as they have always been friendly, efficient and know what they are talking about. I have two accounts and my everyday acc is a passbook. I do some internet banking,paying bills etc,. which by the way is fast and accurate. When I need to update my passbook acc instead of using multiple passbooks they just print it out like a statement, doublesided, which I think is most cost efficient, as I already have transactions online. I am most pleased with my bank.
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YesBendigo Bank covers all my needs, there are friendly and very helpful, they are willing and will give every effort to cover my needs. Full review
Bendigo Bank covers all my needs, there are friendly and very helpful, they are willing and will give every effort to cover my needs.
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YesBendigo bank has the most safe & secure banking online by using security token systems. It's user friendly, not complicated, never goes down, available 24 x 7, open on saturdays, rates are very competitive, offers great product extras, eg car insu... Full review
Bendigo bank has the most safe & secure banking online by using security token systems. It's user friendly, not complicated, never goes down, available 24 x 7, open on saturdays, rates are very competitive, offers great product extras, eg car insurance at a very reasonable rate, branches everywhere, reliable, trustworthy, helpful & outstanding customer service follow-up & branch Managers, after banking with all the others,eg NAB,CBA,ANZ,Westpac. I would never consider banking with anyone else but BB, now & in the future. I will continue to refer my bank to everyone I come into contact with, business or personal. I'm completely satisfied with Bendigo Bank & what services & products they offer
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YesI really enjoy the personalised customer service at the Bentley Branch. It is so nice to have old fashioned service when they know who you are when you come in, and I can make enquiries over the phone directly to the branch to someone who knows us... Full review
I really enjoy the personalised customer service at the Bentley Branch. It is so nice to have old fashioned service when they know who you are when you come in, and I can make enquiries over the phone directly to the branch to someone who knows us and our business. We are in the process of changing our mortgage over to Bendigo in Bentley.
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YesThe Bendigo Bank is fantastic. The way they care, I mean actually care about who I am, what I want & are so friendly & helpful at the counter or over the phone. On top of that they donate a significant amount of funds to local community projects. Full review
The Bendigo Bank is fantastic. The way they care, I mean actually care about who I am, what I want & are so friendly & helpful at the counter or over the phone. On top of that they donate a significant amount of funds to local community projects.
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YesLove the convenience of internet banking and the service you get at the bank. The staff are fantastic to deal with, always helpful. Full review
Love the convenience of internet banking and the service you get at the bank. The staff are fantastic to deal with, always helpful.
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YesHighest rated bank accounts- as voted by the Mozo Community (rating out of 10)
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