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CUA bank account reviews

Read the latest CUA reviews from real customers around Australia. Get the inside story on CUA bank accounts from the Mozo community.

See all CUA bank account reviews here, or search our reviews to find reviews about other providers.

CUA bank account 

Julie from Queensland, a CUA bank account customer. 10Overall Rating
  Their products are very easy to understand. Reviewed 14 days ago  
  • 9Pricing
  • 7Product Features
  • 9Customer Service
  • 10Convenience
  • 9Trust

CUA bank account 

Simone from Victoria, a CUA bank account customer. 7Overall Rating
  Low fees, limited branches, the more products you have, the greater the benefits to the customer. Reviewed 14 days ago  
  • 7Pricing
  • 3Product Features
  • 8Customer Service
  • 3Convenience
  • 8Trust

CUA bank account 

Janice from Queensland, a CUA bank account customer. 10Overall Rating
  They are always very helpful when you need help with any of their products. that way i would tell people about them. Reviewed 14 days ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA bank account 

Ourania from Queensland, a CUA bank account customer. 0Overall Rating
  I dislike them. Their finance planner stole our money. Reviewed 14 days ago  
  • 2Pricing
  • 2Product Features
  • 0Customer Service
  • 1Convenience
  • 0Trust

CUA bank account 

Hugh from New South Wales, a CUA bank account customer. 7Overall Rating
  Low Fees and convenient on line banking. Not many branches. Reviewed 15 days ago  
  • 5Pricing
  • 1Product Features
  • 7Customer Service
  • 7Convenience
  • 9Trust

CUA bank account 

Martin from Victoria, a CUA bank account customer. 10Overall Rating
  Excellent Service in all ways, since the NAB ATMs came on line Banking is vertually free. Reviewed 16 days ago  
  • 9Pricing
  • 9Product Features
  • 9Customer Service
  • 9Convenience
  • 9Trust

CUA bank account 

Vanessa from Victoria, a CUA bank account customer. 8Overall Rating
  I have banked with CUA for 13 years and haven't had any problems or concerns. CUA have met all my requirements for everything from a std acct to commercial loans, home loans and customer service. I recommend CUA to all my friends and family when I'm asked. Reviewed 21 days ago  
  • 8Pricing
  • 7Product Features
  • 8Customer Service
  • 8Convenience
  • 8Trust

CUA bank account 

Frederick from Queensland, a CUA bank account customer. 2Overall Rating
  Too many charges. Reviewed 21 days ago  
  • -Pricing
  • 0Product Features
  • 3Customer Service
  • 3Convenience
  • 0Trust

CUA bank account 

Andree from Victoria, a CUA bank account customer. 8Overall Rating
  Staff are always helpful and their phone banking is simple and easy. Reviewed 21 days ago  
  • 8Pricing
  • 6Product Features
  • 8Customer Service
  • 5Convenience
  • 7Trust

CUA bank account 

Ina from Queensland, a CUA bank account customer. 8Overall Rating
  Generally Customer Service oriented & interested in giving the customers the best deal possible. Reviewed 21 days ago  
  • 8Pricing
  • 7Product Features
  • 9Customer Service
  • 8Convenience
  • 7Trust

CUA bank account 

James from Victoria, a CUA bank account customer. 10Overall Rating
  Absolutely amazing credit union. Never again will I be fooled by fees and charges with banks. Very prompt, very helpful, incredibly friendly, always a smile on their faces. Reviewed about 1 month ago  
  • 10Pricing
  • 7Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA bank account 

Craig from Victoria, a CUA bank account customer. 5Overall Rating
  The account fees are extremely high. The number of branches is low so convenience is a factor. Reviewed about 1 month ago  
  • 1Pricing
  • 6Product Features
  • 8Customer Service
  • 2Convenience
  • 8Trust

CUA bank account 

Mili from Queensland, a CUA bank account customer. 10Overall Rating
  I've had a visa debit card with for the past 5 years and find it very handy. Beware that monthly withdrawals are limited and fees are charged if you go over your stated number of withdrawals. Using eftpos is a cheaper alternative. Reviewed about 1 month ago  
  • 8Pricing
  • 6Product Features
  • 9Customer Service
  • 10Convenience
  • 10Trust

CUA bank account 

Sharon from Victoria, a CUA bank account customer. 5Overall Rating
  The account is very user friendly, but I often overdraw the limit of free transactions, and the extra charge for doing so is quite high I think. They should offer a concession for students or customers that utilise it with their other products. Reviewed 2 months ago  
  • 3Pricing
  • 1Product Features
  • 5Customer Service
  • 6Convenience
  • 7Trust

CUA bank account 

Belinda from Queensland, a CUA bank account customer. 7Overall Rating
  Dislike the high interest rates. Reviewed 2 months ago  
  • 1Pricing
  • 2Product Features
  • 9Customer Service
  • 6Convenience
  • 4Trust

CUA bank account 

Phillip from Queensland, a CUA bank account customer. 5Overall Rating
  Good Service. Plenty of room to grow. Reviewed 3 months ago  
  • 2Pricing
  • 3Product Features
  • 7Customer Service
  • 4Convenience
  • 3Trust

CUA bank account 

Rosa from Victoria, a CUA bank account customer. 10Overall Rating
  I love that we've been with this bank for a very long time with no hassles whatsoever. Always great customer service, professional and friendly. Reviewed 3 months ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA bank account 

Areanne from Queensland, a CUA bank account customer. 9Overall Rating
  I like that there are few or no fees and better safety online. I don't have any dislikes. Reviewed 3 months ago  
  • 9Pricing
  • 8Product Features
  • 9Customer Service
  • 9Convenience
  • 8Trust

CUA bank account 

Matt from New South Wales, a CUA bank account customer. 6Overall Rating
  Direct debit dishonour fees were reduced. unfortunately I incurred a few of these prior to the reduction in fees. I have always and still believe that way too much profit is made on fees like these. Banks are continually increasing profits every year at our expense. Reviewed 3 months ago  
  • 3Pricing
  • -Product Features
  • 6Customer Service
  • 5Convenience
  • 5Trust

CUA bank account 

Meg from New South Wales, a CUA bank account customer. 9Overall Rating
  I love the no account fees and the high interest rates. The staff know me by name and are always very friendly Reviewed 3 months ago  
  • 8Pricing
  • 5Product Features
  • 8Customer Service
  • 9Convenience
  • 9Trust

CUA bank account 

Tracey from Queensland, a CUA bank account customer. 5Overall Rating
  Hassle free. Need more newsletters or updates though. Reviewed 6 months ago  
  • 7Pricing
  • 3Product Features
  • 2Customer Service
  • 1Convenience
  • 7Trust

CUA bank account 

Bralen from Victoria, a CUA bank account customer. 10Overall Rating
  CUA is just a good product with nothing hidden (there are a lot of big banks out there just to get your money and make as much as they can however they can and not worry about you as the customer) so its good for me. Low costs to run my account and low interest rate credit card. Reviewed 8 months ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA bank account 

Alanna from New South Wales, a CUA bank account customer. 6Overall Rating
  Dislike the lack of ATM's. Having to pay $2 to use someone else's ATM is a bit of a drag. Would be good if there were more CUA ones. I like the VISA Debit card that's available with their savings account, and their online banking is pretty good too. Reviewed 8 months ago  
  • 5Pricing
  • 2Product Features
  • 1Customer Service
  • 8Convenience
  • 8Trust

CUA bank account 

Kaylene from Victoria, a CUA bank account customer. 7Overall Rating
  Easy to use, understand, Love internet banking. helps when a family member works there too makes things easier to understand again. Reviewed 8 months ago  
  • 7Pricing
  • 8Product Features
  • 10Customer Service
  • 7Convenience
  • 7Trust

CUA bank account 

Monique from New South Wales, a CUA bank account customer. 9Overall Rating
  a great bank with little or no fees, and with atms popping up everywhere there is no way i would change Reviewed 8 months ago  
  • 10Pricing
  • 9Product Features
  • 10Customer Service
  • 9Convenience
  • 10Trust

CUA bank account 

Helene mckellar from Queensland, a CUA bank account customer. 9Overall Rating
  Have been with CUA for 30 years and have had excellent service, so never felt we had to change! Reviewed 8 months ago  
  • 9Pricing
  • 9Product Features
  • 9Customer Service
  • 7Convenience
  • 9Trust

CUA bank account 

Katie from Queensland, a CUA bank account customer. 10Overall Rating
  CUA is the best for all our banking needs and the staff are on a first name basis with us - so great to see. Reviewed 9 months ago  
  • 9Pricing
  • 9Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA bank account 

Vicki from New South Wales, a CUA bank account customer. 9Overall Rating
  They have the basic bank account with a cheque book which I need. My dislike is being charged for using EFTPOS. Reviewed 9 months ago  
  • 7Pricing
  • 7Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA bank account 

Chris from Queensland, a CUA bank account customer. 10Overall Rating
  They still have an overdrawn fee, which is slightly excessive, but their customer service beats any of the big 4 banks, and they have more branches, with more staff in the peak times. Reviewed 9 months ago  
  • 7Pricing
  • 8Product Features
  • 10Customer Service
  • 9Convenience
  • 10Trust
 

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