CUA bank account reviews
Read the latest CUA reviews from real customers around Australia. Get the inside story on CUA bank accounts from the Mozo community.
See all CUA bank account reviews here, or search our reviews to find reviews about other providers.
CUA bank account
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Overall Rating
5 -
Pricing
7 -
Product Features
3 -
Customer Service
2 -
Convenience
1 -
Trust
7
Hassle free. Need more newsletters or updates though. – Tracey from Queensland, a CUA bank account customer. Reviewed 20 days ago
CUA bank account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
CUA is just a good product with nothing hidden (there are a lot of big banks out there just to get your money and make as much as they can however they can and not worry about you as the customer) so its good for me. Low costs to run my account and low interest rate credit card. – bralen from Victoria, a CUA bank account customer. Reviewed 2 months ago
CUA bank account
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Overall Rating
6 -
Pricing
5 -
Product Features
2 -
Customer Service
1 -
Convenience
8 -
Trust
8
Dislike the lack of ATM's. Having to pay $2 to use someone else's ATM is a bit of a drag. Would be good if there were more CUA ones. I like the VISA Debit card that's available with their savings account, and their online banking is pretty good too. – Alanna from New South Wales, a CUA bank account customer. Reviewed 2 months ago
CUA bank account
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Overall Rating
7 -
Pricing
7 -
Product Features
8 -
Customer Service
10 -
Convenience
7 -
Trust
7
Easy to use, understand, Love internet banking. helps when a family member works there too makes things easier to understand again. – Kaylene from Victoria, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
9 -
Pricing
10 -
Product Features
9 -
Customer Service
10 -
Convenience
9 -
Trust
10
a great bank with little or no fees, and with atms popping up everywhere there is no way i would change – Monique from New South Wales, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
9 -
Pricing
9 -
Product Features
9 -
Customer Service
9 -
Convenience
7 -
Trust
9
Have been with CUA for 30 years and have had excellent service, so never felt we had to change! – Helene McKellar from Queensland, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
10 -
Pricing
9 -
Product Features
9 -
Customer Service
10 -
Convenience
10 -
Trust
10
CUA is the best for all our banking needs and the staff are on a first name basis with us - so great to see. – Katie from Queensland, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
9 -
Pricing
7 -
Product Features
7 -
Customer Service
10 -
Convenience
10 -
Trust
10
They have the basic bank account with a cheque book which I need. My dislike is being charged for using EFTPOS. – Vicki from New South Wales, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
10 -
Pricing
7 -
Product Features
8 -
Customer Service
10 -
Convenience
9 -
Trust
10
They still have an overdrawn fee, which is slightly excessive, but their customer service beats any of the big 4 banks, and they have more branches, with more staff in the peak times. – Chris from Queensland, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
They have an eSaver account that earns quite a bit of interest. Also you can withdraw from it anytime without being penalised. – Annmarie from Victoria, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
1 -
Pricing
2 -
Product Features
0 -
Customer Service
4 -
Convenience
6 -
Trust
2
The fees are insanely high. So much of my hard-earned money is being eaten up in fees and I'm so sick and tired of it. I know there's other banks out there that have little or no fees and I am planning to change banks. – Leisa from Queensland, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
6 -
Pricing
2 -
Product Features
8 -
Customer Service
8 -
Convenience
5 -
Trust
5
CUA i find are a friendly bank and i never feel like I'm dealing with a "Big Bank", but their EFT and account fees are through the roof if you go over their free limit! And lets face it, you will go over, especially times like Christmas and nobody wants to pay over $10 in fees a month! – Laura from Queensland, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
7 -
Pricing
7 -
Product Features
5 -
Customer Service
8 -
Convenience
7 -
Trust
7
I dislike that I can only now have 2 cash withdrawals a month before I am charged (it used to be 4 withdrawals a month). I like that they now have put around more redi ATMs & they have a debit visa card attached to account. – Andrea from New South Wales, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
1 -
Pricing
- -
Product Features
0 -
Customer Service
5 -
Convenience
0 -
Trust
5
I really don't like their fees on access cards, I don't know if they are reasonable but I don't feel CUA have enough options as a whole for savings as well as your every day bank account – Brisbane from Queensland, a CUA bank account customer. Reviewed 3 months ago
CUA bank account
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Overall Rating
9 -
Pricing
9 -
Product Features
8 -
Customer Service
10 -
Convenience
10 -
Trust
10
CUA provide an easy to use Bank Account with friendly staff – Gary from Queensland, a CUA bank account customer. Reviewed 4 months ago
CUA bank account
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Overall Rating
10 -
Pricing
7 -
Product Features
9 -
Customer Service
- -
Convenience
10 -
Trust
10
CUA are a very friendly and an overall good bank. I'm happy I opened a bank account with them – joelene from Queensland, a CUA bank account customer. Reviewed 4 months ago
CUA bank account
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Overall Rating
9 -
Pricing
- -
Product Features
- -
Customer Service
9 -
Convenience
8 -
Trust
9
The lack of account keeping fee on my CUA back account is great. – Jemma from Queensland, a CUA bank account customer. Reviewed 5 months ago
CUA bank account
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Overall Rating
7 -
Pricing
7 -
Product Features
7 -
Customer Service
10 -
Convenience
7 -
Trust
8
The staff are always very helpful and friendly. – Jo from Queensland, a CUA bank account customer. Reviewed 7 months ago
CUA bank account
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Overall Rating
8 -
Pricing
7 -
Product Features
7 -
Customer Service
8 -
Convenience
6 -
Trust
-
Overall I've found CUA to be quite good, particularly with my bank account. – Otto from Victoria, a CUA bank account customer. Reviewed 7 months ago
CUA bank account
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Overall Rating
9 -
Pricing
9 -
Product Features
8 -
Customer Service
10 -
Convenience
8 -
Trust
10
CUA has fantastic customer service. They are always happy to help and charge very few fees on my bank account, especially compared to the big banks. I highly recommend them. They are opening more and more branches in your area soon. – Dennis from Victoria, a CUA bank account customer. Reviewed 7 months ago
CUA bank account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
CUA is the best bank/credit union I have ever dealt with. I love being treated like a human being... not a number. – Janet from Victoria, a CUA bank account customer. Reviewed 9 months ago
CUA bank account
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Overall Rating
7 -
Pricing
6 -
Product Features
5 -
Customer Service
10 -
Convenience
0 -
Trust
8
The CUA customer service is second to none, and the branch staff are very helpful. – Tracey from New South Wales, a CUA bank account customer. Reviewed 9 months ago
CUA bank account
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Overall Rating
10 -
Pricing
7 -
Product Features
9 -
Customer Service
10 -
Convenience
10 -
Trust
10
CUA provides great service and easy to understand banking products. I'm glad that my hubby brought me to them! Highly recommended. – Natalie from Victoria, a CUA bank account customer. Reviewed 9 months ago
CUA bank account
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Overall Rating
7 -
Pricing
8 -
Product Features
9 -
Customer Service
9 -
Convenience
4 -
Trust
9
Great support, fees and service. Unfortunately, their ATM and branch locations are very small and this affects ATM fees with other banks' ATMs. – Kylie from Victoria, a CUA bank account customer. Reviewed 9 months ago
CUA bank account
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Overall Rating
10 -
Pricing
9 -
Product Features
9 -
Customer Service
10 -
Convenience
10 -
Trust
10
It is very personalised customer service and on occasion they have gone beyond the call of duty. – Kirsten from Queensland, a CUA bank account customer. Reviewed 10 months ago
CUA bank account
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Overall Rating
8 -
Pricing
7 -
Product Features
7 -
Customer Service
8 -
Convenience
7 -
Trust
8
I have been banking with CUA for over 10 years. They provide good service and support and their staff are always helping in person and on the phone. Recommended. – Clement from Queensland, a CUA bank account customer. Reviewed 10 months ago
CUA bank account
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Overall Rating
6 -
Pricing
8 -
Product Features
5 -
Customer Service
7 -
Convenience
2 -
Trust
8
CUA are always very friendly and helpful. However they do not have enough branches or atms. – Tracey from Queensland, a CUA bank account customer. Reviewed 10 months ago
CUA bank account
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Overall Rating
5 -
Pricing
7 -
Product Features
6 -
Customer Service
4 -
Convenience
2 -
Trust
6
Like: competitive fees. Dislike: not many branches. – Tadeusz from New South Wales, a CUA bank account customer. Reviewed about 1 year ago
CUA bank account
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Overall Rating
9 -
Pricing
9 -
Product Features
9 -
Customer Service
10 -
Convenience
10 -
Trust
10
I have five bank accounts with CUA. They have been fantstic over many years. – chris from New South Wales, a CUA bank account customer. Reviewed about 1 year ago
CUA bank account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
3 -
Trust
10
Need more branches in VIC – A Mozo reviewer from Victoria, a CUA bank account customer. Reviewed about 1 year ago
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