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CUA savings account reviews

Read the latest CUA reviews from real customers around Australia. Get the inside story on CUA savings accounts from the Mozo community.

See all CUA savings account reviews here, or search our reviews to find reviews about other providers.

CUA savings account 

A Mozo reviewer from Queensland, a CUA savings account customer. 10Overall Rating
  Have loved the credit union for 20 years now - they know my name always ask about the family and take the time to discuss new and better account options for us - nothing is ever a hassle ! Reviewed about 3 hours ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA savings account 

Debra from Queensland, a CUA savings account customer. 5Overall Rating
  I don't like that there aren't enough ATMs and also the fees for using eftpos are very frustrating. Reviewed 14 days ago  
  • 4Pricing
  • 3Product Features
  • 5Customer Service
  • 1Convenience
  • 7Trust

CUA savings account 

Chris from Victoria, a CUA savings account customer. 6Overall Rating
  I just like it because I've been banking with them since I was a teenager and the bank hasn't collapsed. They are trustworthy and friendly. Reviewed 14 days ago  
  • 7Pricing
  • 5Product Features
  • 8Customer Service
  • 1Convenience
  • 7Trust

CUA savings account 

Suzy from Victoria, a CUA savings account customer. 10Overall Rating
  I find this bank is better then the big boys because they are for the people not them selfs like the others are. Reviewed 14 days ago  
  • 9Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA savings account 

Annette from Victoria, a CUA savings account customer. 5Overall Rating
  There are no sub branches to access. Reviewed 14 days ago  
  • -Pricing
  • -Product Features
  • 3Customer Service
  • 3Convenience
  • 7Trust

CUA savings account 

Monika from New South Wales, a CUA savings account customer. 10Overall Rating
  I like the CUA as I feel they know me. My first name is always used when they speak to me. I feel that they are very friendly and approachable. Reviewed 14 days ago  
  • 8Pricing
  • 6Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA savings account 

Erin from Queensland, a CUA savings account customer. 8Overall Rating
  Great bank i have never had problems Reviewed 15 days ago  
  • 10Pricing
  • -Product Features
  • 7Customer Service
  • 10Convenience
  • 8Trust

CUA savings account 

Jodi from Queensland, a CUA savings account customer. 1Overall Rating
  I find that they are quite rude and very abrupt. Once they actually misplace a 700 dollar deposit I had made.It was sorted out eventually, they dont keep you updated you kinder fend for yourself with this particular company. We have never had any problems with the finance side of things hoever. Reviewed 15 days ago  
  • 2Pricing
  • 1Product Features
  • 2Customer Service
  • 1Convenience
  • 1Trust

CUA savings account 

Christine from Queensland, a CUA savings account customer. 4Overall Rating
  neither like or dislike Reviewed 15 days ago  
  • -Pricing
  • -Product Features
  • 6Customer Service
  • 3Convenience
  • 5Trust

CUA savings account 

Sharon from Victoria, a CUA savings account customer. 10Overall Rating
  CUA gives exceptional service, has minimal fees & their online services are excellent. Reviewed 15 days ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA savings account 

John from Australian Capital Territory, a CUA savings account customer. 10Overall Rating
  The interest rates are very competitive, the staff are very professional and easily accessible for me. Reviewed 15 days ago  
  • 9Pricing
  • 9Product Features
  • 10Customer Service
  • 10Convenience
  • 9Trust

CUA savings account 

Sharon from Queensland, a CUA savings account customer. 8Overall Rating
  Very easy banking, user friendly web banking, plenty of ATMs for free withdrawals. Very easy to contact by phone. Reviewed 15 days ago  
  • 6Pricing
  • 3Product Features
  • 8Customer Service
  • 9Convenience
  • 9Trust

CUA savings account 

Craig from Queensland, a CUA savings account customer. 10Overall Rating
  For a basic product it has a good interest rate and easy to use internet banking page. Joining with the NAB atm network means lots of access to ATM's. The only bad thing is a lack of physical branches.When you do find one the staff are very friendly and Knowledgable about their products. Reviewed 15 days ago  
  • 8Pricing
  • 2Product Features
  • 10Customer Service
  • 8Convenience
  • 10Trust

CUA savings account 

Dale from Queensland, a CUA savings account customer. 10Overall Rating
  CUA bank is the most helpful and I opened a 2nd savings with them. They gave me so much information and was more helpful than some other banks. I felt like a valued customer. Reviewed 15 days ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA savings account 

Kay from New South Wales, a CUA savings account customer. 6Overall Rating
  Limited number of physical branches Reviewed 16 days ago  
  • -Pricing
  • 3Product Features
  • 10Customer Service
  • 4Convenience
  • 6Trust

CUA savings account 

Aileen from Queensland, a CUA savings account customer. 8Overall Rating
  I have had no trouble with any of the services I have needed to use. The staff are always helpful. Reviewed 20 days ago  
  • 7Pricing
  • 3Product Features
  • 9Customer Service
  • 10Convenience
  • 8Trust

CUA savings account 

Shirley from Victoria, a CUA savings account customer. 8Overall Rating
  Great service, online banking. Reviewed 21 days ago  
  • 6Pricing
  • 6Product Features
  • -Customer Service
  • 8Convenience
  • -Trust

CUA savings account 

Chris from New South Wales, a CUA savings account customer. 3Overall Rating
  Lack of accessibility. Reviewed 21 days ago  
  • 4Pricing
  • 3Product Features
  • 2Customer Service
  • 1Convenience
  • 5Trust

CUA savings account 

Lois from New South Wales, a CUA savings account customer. 10Overall Rating
  I am a member, Not a customer. They are not there to make money for their shareholders ( I am a shareholder anyway ) They are not greedy. I do not get all the fees and charges that bank customers do. They have just as many, if not more, checks and balances that banks do. I feel very safe with a credit union, and almost like part of the family. I am not just a number. Reviewed 21 days ago  
  • 10Pricing
  • 9Product Features
  • 10Customer Service
  • 8Convenience
  • 10Trust

CUA savings account 

Emma from New South Wales, a CUA savings account customer. 10Overall Rating
  I have banked with Credit Union facilities for over 20 years and with CUA in over 5 years. Internet banking is so much easier with their website easy to access and not 'clogged' with sooo many options, you don't know what to choose (that's so annoying). I can email CUA staff questions about my account and they always reply with helpful information in a timely manner. Reviewed 21 days ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 6Convenience
  • 10Trust

CUA savings account 

Kate from New South Wales, a CUA savings account customer. 10Overall Rating
  They only charge a small amount for fees every month. Not enough ATMs. Reviewed 21 days ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 8Convenience
  • 10Trust

CUA savings account 

Therese from New South Wales, a CUA savings account customer. 10Overall Rating
  The CUA is always helpful and professional, as well as being friendly. They are great to deal with, if I get stuck they always help. Reviewed 27 days ago  
  • 10Pricing
  • -Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA savings account 

Paul from Victoria, a CUA savings account customer. 8Overall Rating
  Good product, but no local branch. This is their only downfall. Reviewed 27 days ago  
  • 8Pricing
  • 4Product Features
  • 5Customer Service
  • 2Convenience
  • 8Trust

CUA savings account 

Venus from New South Wales, a CUA savings account customer. 9Overall Rating
  Their rates and products have been very fair and the available products are exceptional. Reviewed about 1 month ago  
  • 9Pricing
  • 10Product Features
  • 8Customer Service
  • 5Convenience
  • 9Trust

CUA savings account 

Tony from Queensland, a CUA savings account customer. 9Overall Rating
  Very helpful staff Know their products. Reviewed about 1 month ago  
  • 8Pricing
  • 8Product Features
  • 9Customer Service
  • 8Convenience
  • 8Trust

CUA savings account 

Travis from New South Wales, a CUA savings account customer. 9Overall Rating
  With most other banks that I have been with I have been disappointed in their level of service and care for the individual. The CUA is polite, friendly and always willing to help. There was a time, not so long ago, that Someone had tried to use my card online and the bank had frozen the card and contacted me. They Rock. Reviewed about 1 month ago  
  • 8Pricing
  • 6Product Features
  • 9Customer Service
  • 9Convenience
  • 9Trust

CUA savings account 

Megan from Queensland, a CUA savings account customer. 8Overall Rating
  No account keeping fees, very few excess charges. Helpful and polite staff. I have all of my banking with CUA, including four savings accounts, a personal loan, car insurance, a debit card and a credit card. I trust them because they are small enough to be user friendly but big enough to be competitive. Reviewed about 1 month ago  
  • 8Pricing
  • 5Product Features
  • 5Customer Service
  • 5Convenience
  • 8Trust

CUA savings account 

Pamela from Queensland, a CUA savings account customer. 10Overall Rating
  I find everyone very friendly and helpful, they always have a smile for anyone that walks in. Reviewed about 1 month ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

CUA savings account 

Benjamin from New South Wales, a CUA savings account customer. 7Overall Rating
  This product has made such a good impression on me for several reasons. They are, the service I recieve both in the branch and over the phone, the website and webbanker is easy to use and in my time as a member has only been down once or twice (funds transfer between my accounts instantly). I rate it over my Commonwealth account as I feel CUA are more personal and i feel they care my then the Commonwealth. I believe I have good fees and never find any hidden costs and ATM's I do see quite often. The only drawback now is the fact that my branch has recently closed, but they have made the transition very easy and I am yet to come into trouble. I have no intention in changing banks any time soon, I am content with CUA Reviewed about 1 month ago  
  • 7Pricing
  • 8Product Features
  • 10Customer Service
  • 5Convenience
  • 7Trust
 

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