CUA savings account reviews

Read the latest CUA reviews from real customers around Australia. Get the inside story on CUA savings accounts from the Mozo community.

See all CUA savings account reviews here, or search our reviews to find reviews about other providers.

CUA savings account 

  • Overall Rating

    5

  • Pricing

    6

  • Product Features

    3

  • Customer Service

    7

  • Convenience

    2

  • Trust

    6

I like that there is great customer service and support. I don't like the excess transaction fees – Karen from Victoria, a CUA savings account customer.   Reviewed 27 days ago

CUA savings account 

  • Overall Rating

    7

  • Pricing

    9

  • Product Features

    8

  • Customer Service

    6

  • Convenience

    1

  • Trust

    7

points for - Ability to split account into sub accounts for specific needs, against : outlets very scarce. – Rhonda from New South Wales, a CUA savings account customer.   Reviewed 28 days ago

CUA savings account 

  • Overall Rating

    9

  • Pricing

    7

  • Product Features

    6

  • Customer Service

    6

  • Convenience

    8

  • Trust

    9

There is nothing to dislike! – Bob from Queensland, a CUA savings account customer.   Reviewed about 1 month ago

CUA savings account 

  • Overall Rating

    7

  • Pricing

    7

  • Product Features

    5

  • Customer Service

    7

  • Convenience

    3

  • Trust

    8

Never had any problems with them, just wished they had a more competitive personal loan and I would have used them for that. – Nicole from Queensland, a CUA savings account customer.   Reviewed about 1 month ago

CUA savings account 

  • Overall Rating

    5

  • Pricing

    4

  • Product Features

    5

  • Customer Service

    5

  • Convenience

    5

  • Trust

    2

I know there are better offers out there but I feel trapped by my overdraft, which is the only thing I like about this organisation. – Graham from Queensland, a CUA savings account customer.   Reviewed about 1 month ago

CUA savings account 

  • Overall Rating

    2

  • Pricing

    5

  • Product Features

    2

  • Customer Service

    5

  • Convenience

    2

  • Trust

    1

Only have 4 free withdrawals from ATMs. – ed from Victoria, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    9

  • Pricing

    8

  • Product Features

    8

  • Customer Service

    8

  • Convenience

    10

  • Trust

    9

Branch is only a couple of blocks from where I live. Staff very helpful. Can get foreign currency & travelers' cheques for overseas holidays. – Barbara from Victoria, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    7

  • Pricing

    8

  • Product Features

    7

  • Customer Service

    7

  • Convenience

    9

  • Trust

    7

I like the convenience of their web banking facility and the ability to pay bills and move funds into higher interest bearing accounts easily! – Jane from Victoria, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    8

  • Pricing

    10

  • Product Features

    7

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

I love them because they are always so nice and helpful no matter how stressed you are, they never charge me too much. i dislike their card visualizations but that's it - i recommend special cards for christmas time – Melanie from New South Wales, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    5

  • Pricing

    8

  • Product Features

    3

  • Customer Service

    5

  • Convenience

    7

  • Trust

    5

I like that there are no Hidden Fees and that fees are minimal. I dislike the fact that interest on savings is very low and that there are not enough accessible branches in Victoria. – Julie from Victoria, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    9

  • Pricing

    8

  • Product Features

    6

  • Customer Service

    9

  • Convenience

    10

  • Trust

    -

I like the convenience with the VISA card attached to my savings account. – Sharon from Queensland, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    8

  • Pricing

    -

  • Product Features

    -

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

i just require an account to save/store savings and this is one of those accounts and "other than banks" options – Duane from Victoria, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    7

  • Pricing

    5

  • Product Features

    8

  • Customer Service

    1

  • Convenience

    0

  • Trust

    5

they have a lack of country contact - we had a branch then nothing..2 atm's in town that don't charge fees and they are so far away I don't bother to use them. apart from the obvious they are business like with nothing special to offer that other banks don't..they had fee-less areas now they charge for everything. – jeanne from Western Australia, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    5

  • Customer Service

    10

  • Convenience

    8

  • Trust

    8

I like my bank because it doesn't cost much to be with them, fee wise. I dislike that there is not enough ATM's so i usually have to use ones that charge 2 bucks. – Shay from Queensland, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    10

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

High interest rate, easy access via internet banking if needed but no card access to promote saving . I am a huge fan of all of the banks products and services. – Donna from Queensland, a CUA savings account customer.   Reviewed 2 months ago

CUA savings account 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    8

  • Customer Service

    9

  • Convenience

    10

  • Trust

    10

Convenient access to funds, electronically or by branch. Friendly staff. – M from Victoria, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    9

  • Pricing

    10

  • Product Features

    8

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

Great community service, very personal. – nicole from New South Wales, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    5

  • Pricing

    3

  • Product Features

    3

  • Customer Service

    5

  • Convenience

    5

  • Trust

    5

No fees. – A Mozo reviewer from New South Wales, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    3

  • Customer Service

    6

  • Convenience

    8

  • Trust

    6

Some fortnights my pay may go in a few hours late, if I have a direct debit due to come out and it tries an hour before my pay is in I get a dishonour fee. Other banks continue to try that day or the next & don't dishonour. – Jamie from Queensland, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    3

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

I like the ease of use, internet banking and the phone customer service guys are always extremely helpful and give good advice. they are also prompt with enacting requests. – Merrin from New South Wales, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    8

  • Pricing

    5

  • Product Features

    2

  • Customer Service

    8

  • Convenience

    6

  • Trust

    9

My main annoyance is finding a RediATM, although I know there are lots of them, so I spend a fortune getting money out (which was one of the reasons I initially liked CUA). Webbanker and Telebanker are very good and I have no fees attached to this account. – Kerryn from Queensland, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    10

  • Pricing

    8

  • Product Features

    7

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

Great customer service and banking with CUA is just overall a pleasant experience. I highly recommend their services. – Megan from Queensland, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    5

  • Customer Service

    8

  • Convenience

    5

  • Trust

    8

I am a member of this bank by owning a $10 share, they are small and treat their members well. – Nicola from Queensland, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    5

  • Pricing

    5

  • Product Features

    1

  • Customer Service

    5

  • Convenience

    5

  • Trust

    5

I dislike the fee structure and that there are fewer CUA ATMs. – Carmen JEFFERY from New South Wales, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    6

  • Pricing

    3

  • Product Features

    1

  • Customer Service

    5

  • Convenience

    4

  • Trust

    7

We were going to close account due to eftpos fees. Only then did the CUA team member state if you use debit visa no fees on transactions!!!!!!!! – jim from Queensland, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    9

  • Pricing

    9

  • Product Features

    7

  • Customer Service

    9

  • Convenience

    8

  • Trust

    9

Very competitive savings rate. Great customer service. Excellent online facility. – Stephanie from Western Australia, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    8

  • Pricing

    10

  • Product Features

    8

  • Customer Service

    10

  • Convenience

    10

  • Trust

    9

I have had no problems with them at all. They have always been good to me and I would recommend them to anyone. – kenneth from Queensland, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    6

  • Customer Service

    6

  • Convenience

    8

  • Trust

    9

I enjoy the ease of access and use. – Colin from New South Wales, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    9

  • Pricing

    9

  • Product Features

    9

  • Customer Service

    10

  • Convenience

    7

  • Trust

    10

Love them! It's great to be treated like a person again! – C J from Victoria, a CUA savings account customer.   Reviewed 3 months ago

CUA savings account 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    4

  • Customer Service

    9

  • Convenience

    7

  • Trust

    7

CUA's easy phone banking is good but I Dislike the time it takes to receive a 3 monthly savings account statement – Andree from Victoria, a CUA savings account customer.   Reviewed 3 months ago

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