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Commonwealth Bank Bank account customer reviews

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Based on 8380 bank account reviews as rated by the Mozo community.
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Recent Commonwealth Bank bank account customer reviews

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  • Commonwealth Bank Student Smart Access

    It is smart and reliable and handy for when it com

    Handy

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    Ari, Queensland, reviewed about 10 hours ago
  • Commonwealth Bank Smart Access

    Don’t bother with commbank.

    I’ve been banking with commbank for 20+ years, with quite a lot of savings 40K + I don’t get as much interest in my savings account as others who have less and have their money in other banks. There’s no rewards schemes to keep loyal customers around. It’s harder than Ever to find an ATM. And for these reasons I’ll be changing banks before the financial year.

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    Tom, South Australia, reviewed 2 days ago
  • Commonwealth Bank Bank Account

    Quick payments

    Really easy and trustworthy to use

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    Summer, New South Wales, reviewed 2 days ago
  • Commonwealth Bank Bank Account

    Stand Out Customer Service Above The Rest.

    Ever since I was a child I have been a client of the Commonwealth Bank and the main thing about them I have always held in high regard is their focus on great customer service. Although most companies now make it virtually impossible to get through to an actual human customer service representative over the phone, the CBA have maintained their low call wait times and their call centre continues to be based in Australia with representatives consistently providing polite and helpful assistance. Over the years I have encountered several common problems with my accounts (such as lost bank cards, unknown charges, bank fees etc,) and I have always had the issues resolved promptly and fairly. The only downside that comes to mind is their recent cuts of available ATMs and branches but in today's technology era most companies are predominantly going online so it was expected. But overall, I would definitely recommend the CBA to family and friends.

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    Sonja, Victoria, reviewed 2 days ago
  • Commonwealth Bank Smart Access

    Brilliant

    Fantastic bank,never had a problem,Awesome customer care and would recommend this bank to everyone

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    Samantha, Queensland, reviewed 2 days ago
  • Commonwealth Bank Smart Access

    Great customer service

    I’ve been banking with CBA since Dollarmites as a kid (2001) and have remained loyal. I have a few savings accounts and an interest-free credit card that I use. I appreciate their StepPay and AdvancedPay programs which I have used a few times when in need of early access to my income. I have only ever had one dispute over an unauthorised transaction which was handled professionally with many updates regarding the case.

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    Amanda, New South Wales, reviewed 2 days ago
  • Commonwealth Bank Smart Access

    Good bank. Never had a bad issues.

    It is an easy and simple app but updates occur a lot and I’m unknown of how to use the app some times with those updates.

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    Eloieece, Western Australia, reviewed 2 days ago
  • Commonwealth Bank Smart Access

    Excellent bank for everyone

    Easy and accessible to anyone and everyone.takes 2 seconds to just transfer money to someone they also have great customer Service.

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    Teoni, New South Wales, reviewed 2 days ago
  • Commonwealth Bank Bank Account

    bad

    They have terrible customer service and always seem to run into issues with them

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    Shae, South Australia, reviewed 2 days ago
  • Commonwealth Bank Bank Account

    A reliable, safe bank, nothing spectacular .

    CBA is one of the 'Big 4" banks which are mainly interested in profits over individual customer's needs. Saying that, I have been with CBA since school years due to there being no need to change and there being little better in the way of competition. I do value their secure website and feel safe banking with them.

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    Peter, South Australia, reviewed 2 days ago
  • Commonwealth Bank Smart Access

    Best bank by far

    I've always used commonwealth as my bank they have always helped me when I need it the most and the features and the new commyello makes it even more better with cash back options and easy to use app I wouldn't trust any1 else with my money.

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    Samantha, Queensland, reviewed 2 days ago
  • Commonwealth Bank Bank Account

    Look at a bank that values loyalty.

    When a staff member looks at a screen, and not at the client, it says a good deal about the client not being the centre of everything. CBA may sponsor Women’s cricket, but does not value it customers. The Yello app, very poor indeed.

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    Mick, Victoria, reviewed 2 days ago
  • Commonwealth Bank Bank Account

    Great UI/UX, but rates are more expensive.

    Pros: - Reliable - Variety of products - Fee-free everyday transactions if you meet conditions - UI/UX excellent - Accessible in person or online Bad - Not the cheapest - Customer service isn't the best - High interest on credit cards.

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    Corey, New South Wales, reviewed 2 days ago
  • Commonwealth Bank Smart Access

    Kirsty

    Great excellent and amazing customer service

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    Pokora, South Australia, reviewed 2 days ago
  • Commonwealth Bank Smart Access

    App is great and always great service

    - great customer service options - great app

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    Karina, New South Wales, reviewed 2 days ago
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    Bank account comparisons on Mozo - rates updated daily

    • Spend Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID, Samsung Pay, Fitbit Pay, Garmin Pay
      interest rate
      0% p.a.

      Promoted
    • Everyday Options

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID
      interest rate
      0.01% p.a.

      Promoted
    • Orange Everyday

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID, PayTo
      interest rate
      0% p.a.

      Promoted
    • Everyday Global Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet
      interest rate
      0% p.a.

      Promoted
    • Carbon Insights Account

      account fee
      $0.00
      Payment Options
      Apple Pay, PayID, Google Pay
      interest rate
      0.01% p.a.

      Promoted

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