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  • Commonwealth Bank personal loan reviews

    How are Commonwealth Bank personal loans rated by the Mozo community?

    64%

    Overall Mozo Community rating: 6.4 out of 10

    Commonwealth Bank personal loans

    Overall rating: 6.4 (225 reviews)*

    Last reviewed: 20 May 2012


    1. Overall customer rating
    1. Price
    1. Features
    1. Service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    Reviews: 686

    Thumbs up: 520 | Thumbs down: 166

    People's Choice
    Winner 2011

    Featured personal loan from Commonwealth Bank

    • Fixed Rate Student Loan (Unsecured)
    • fixed 1 year rate

      14.15%

    • comparison rate

      14.79%

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    Compare all Commonwealth Bank personal loans

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    Recent Commonwealth Bank personal loan reviews

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    • Great service and fast application process

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      When it comes to personal loans I think that we could all agree that the banks could do us better rates on interest. Overall the experiences that I have had with the Commonwealth bank has always been good. I find the staff friendly and they were v...       Full review 

      When it comes to personal loans I think that we could all agree that the banks could do us better rates on interest. Overall the experiences that I have had with the Commonwealth bank has always been good. I find the staff friendly and they were very helpful in the application process, explaining all of the details and conditions clearly. The personal loan was processed quickly, the application took approx 20 minutes and the funds were available the next day!


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      Commonwealth Bank personal loan reviewed by Chelsea from South Australia

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    • Fast, easy and friendly

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      It was a very simple way to get a loan when i needed some money fast!, the staff are very friendly and helpful.       Full review 

      It was a very simple way to get a loan when i needed some money fast!, the staff are very friendly and helpful.


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      Commonwealth Bank personal loan reviewed by Lee from South Australia

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    • Easy, simple and affordable!

        1. Overall customer rating
        2. (Reviewed 18 days ago)

      This personal loan was great for my needs (to buy a car!) and everything was done online which meant it was easy and simple and I didn't have to go into a branch. My repayments are manageable every fortnight and I can pay more if I want to shorten...       Full review 

      This personal loan was great for my needs (to buy a car!) and everything was done online which meant it was easy and simple and I didn't have to go into a branch. My repayments are manageable every fortnight and I can pay more if I want to shorten the term. All I can say is well done to the Commonwealth for a great product!


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      Commonwealth Bank personal loan reviewed by Geraldine from Western Australia

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    • No loyalty to customers!!

        1. Overall customer rating
        2. (Reviewed 18 days ago)

      I had banked with the Commonwealth bank since i was 16. I got a Personal loan through the Commonwealth Bank and insurance. On that loan I paid that insurance for 5 years and then injured myself at work. Now 2 years later i am still awaiting surger...       Full review 

      I had banked with the Commonwealth bank since i was 16. I got a Personal loan through the Commonwealth Bank and insurance. On that loan I paid that insurance for 5 years and then injured myself at work. Now 2 years later i am still awaiting surgery. Commonwealth bank did not honour that insurance and fought me tooth and nail till the end. Until my pain got too much to fight them anymore so i wasted 5 years in insurance payments and the Commonwealth have lost a loyal customer, not that they care as they are not loyal in return. They are very dishonest. I cancelled insurance and closed all accounts with them and have moved to a new bank.


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      Commonwealth Bank personal loan reviewed by Kim from Victoria

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    • Excellent customer service

        1. Overall customer rating
        2. (Reviewed 18 days ago)

      I got a personal loan with my husband so we could fix our car. We went to our branch and it was all fixed up that day. Great people in our branch, who treat you like real people, not just customers and make you feel comfortable with going and as...       Full review 

      I got a personal loan with my husband so we could fix our car. We went to our branch and it was all fixed up that day. Great people in our branch, who treat you like real people, not just customers and make you feel comfortable with going and asking for a loan


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      Commonwealth Bank personal loan reviewed by Patricia from New South Wales

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    • Fantastic Customer service.

        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      The customer service was outstanding at the CBA in Brunswick, they really make you feel welcome, without being fake. After a quick wait, we were ushered into an office where all our questions were answered and the best offer given to us. They wer...       Full review 

      The customer service was outstanding at the CBA in Brunswick, they really make you feel welcome, without being fake. After a quick wait, we were ushered into an office where all our questions were answered and the best offer given to us. They were so helpful we continued to have contact with our customer rep until we were totally under control and hand no more question.


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      Commonwealth Bank personal loan reviewed by Courtney from Victoria

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    • I'd prefer lower rates but its a good loan anyway

        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      Compared to other personal loans i've researched, it's not bad. However, there were two things not obvious. 1- I didn't know the interest would simply be added to the viewable loan amount each month, and 2- I didn't know I could simply make extra ...       Full review 

      Compared to other personal loans i've researched, it's not bad. However, there were two things not obvious. 1- I didn't know the interest would simply be added to the viewable loan amount each month, and 2- I didn't know I could simply make extra netbank payments to the loan amount when ever I like.


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      Commonwealth Bank personal loan reviewed by Axel from Western Australia

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    • Great customerservice, high interest rates

        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      I like it because the repayments are affordable even though my interest rate is high. Also easy to maintain because it can be done online as well as in store.       Full review 

      I like it because the repayments are affordable even though my interest rate is high. Also easy to maintain because it can be done online as well as in store.


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      Commonwealth Bank personal loan reviewed by Jessica from South Australia

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    • they are pretty swell

        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      I have been with the CBA since i started banking with them during school days, they have always been helpful, polite and occasionally flirtatious and attractive...       Full review 

      I have been with the CBA since i started banking with them during school days, they have always been helpful, polite and occasionally flirtatious and attractive...


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      Commonwealth Bank personal loan reviewed by Brian from New South Wales

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    • Overpriced product but helpful staff.

        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      When I applied for the loan they were very quick and almost pushy that I should take out more than I asked for in a personal loan. They listed lots of reasons why I should.       Full review 

      When I applied for the loan they were very quick and almost pushy that I should take out more than I asked for in a personal loan. They listed lots of reasons why I should.


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      Commonwealth Bank personal loan reviewed by Paul from Queensland

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