Commonwealth Bank reviews

How is Commonwealth Bank rated by the Mozo community?

76%

Overall Mozo Community rating: 7.6 out of 10

Commonwealth Bank reviews

Overall rating: 7.6 (4582 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 3304

Thumbs up: 2948 | Thumbs down: 356

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Latest Commonwealth Bank Reviews

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    Commonwealth Bank credit card review

    They'll find new ways to charge you fees

      1. Overall customer rating
      2. (Reviewed 4 days ago)

    They closed my linked bank account without notice when the balance zero'd from their automatic fees, so i couldn't even transfer in funds to pay the credit card anymore, then they charged me an overdue fee.       Full review 

    They closed my linked bank account without notice when the balance zero'd from their automatic fees, so i couldn't even transfer in funds to pay the credit card anymore, then they charged me an overdue fee.


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    Commonwealth Bank Awards Credit Card credit card reviewed by Gerard from Queensland

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    Commonwealth Bank debit card review

    Great card, great service, great fees.

      1. Overall customer rating
      2. (Reviewed 4 days ago)

    Great card, great service, great fees. Very easy to use, fees are really low, the best card I used overseas because the low overall fees. Commonwealth Bank staff give great customer service and eager to help when I visit the branch. Internet bank...       Full review 

    Great card, great service, great fees. Very easy to use, fees are really low, the best card I used overseas because the low overall fees. Commonwealth Bank staff give great customer service and eager to help when I visit the branch. Internet banking is easy, the website is very user friendly. Overall the best debit card I ever had.


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    Commonwealth Bank Smart Access debit card reviewed by Alma from Western Australia

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    Commonwealth Bank personal loan review

    Yes rates are good and customer service excellent

      1. Overall customer rating
      2. (Reviewed 4 days ago)

    I have banked with Commonwealth Bank all my life and have always been happy with services provided, the added benefits of banking with Commonwealth, the overseas money transfer processes are easy and quiet exceptional, online banking is easy to us...       Full review 

    I have banked with Commonwealth Bank all my life and have always been happy with services provided, the added benefits of banking with Commonwealth, the overseas money transfer processes are easy and quiet exceptional, online banking is easy to use and well formatted and the customer service has always been exceptional.


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    Commonwealth Bank personal loan reviewed by Jennifer from Tasmania

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    Commonwealth Bank car loan review

    Fantastic customer service, great rates

      1. Overall customer rating
      2. (Reviewed 3 months ago)

    I like my bank - Commonwealth Bank in Port Pirie SA, they did everything possible to ensure I got the loan that I needed and went the extra mile to ensure I was happy with their services, I would definitely recommend using this service to others a...       Full review 

    I like my bank - Commonwealth Bank in Port Pirie SA, they did everything possible to ensure I got the loan that I needed and went the extra mile to ensure I was happy with their services, I would definitely recommend using this service to others as they did an awesome job.


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    Commonwealth Bank car loan reviewed by Tanya from South Australia

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    Commonwealth Bank home loan review

    Convenient for ATMs but treated like a number

      1. Overall customer rating
      2. (Reviewed 4 days ago)

    Commonwealth bank being one of the big banks have the customer numbers so miss out on treating you like their only customer. Visiting a branch during a weekday I waited for 20 minutes to have be query answered, after that I went to the shops an...       Full review 

    Commonwealth bank being one of the big banks have the customer numbers so miss out on treating you like their only customer. Visiting a branch during a weekday I waited for 20 minutes to have be query answered, after that I went to the shops and found my card which I've used for years was deactivated. So straight back to the bank and another 20 min wait. They are convenient because they have ATMs everywhere but their awards program for their credit cards requires you to spend a lot to gain a very small reward.


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    Commonwealth Bank Standard Variable Rate (Wealth Package) home loan reviewed by Wayne from Western Australia

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    Commonwealth Bank savings account review

    Helpful, friendly and always ready to assist you.

      1. Overall customer rating
      2. (Reviewed 4 days ago)

    Since being with the Commonwealth bank I have had nothing but friendly service and help from all the of the staff. I use them for my savings account and house insurance plus car insurance too. So I guess that shows how I trust them and have faith ...       Full review 

    Since being with the Commonwealth bank I have had nothing but friendly service and help from all the of the staff. I use them for my savings account and house insurance plus car insurance too. So I guess that shows how I trust them and have faith in their looking after my needs. My savings account is easy to access no fuss and online version is very good too.


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    Commonwealth Bank NetBank Saver savings account reviewed by Sara from Victoria

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    Commonwealth Bank bank account review

    Great account for retirees

      1. Overall customer rating
      2. (Reviewed 4 days ago)

    The pensioner security account is excellent for self funded retirees and those on the pension. Yes it is tired interest. Buy it is higher than internet accounts or term deposits. Money is on call. Funds can be accessed through internet banking Net...       Full review 

    The pensioner security account is excellent for self funded retirees and those on the pension. Yes it is tired interest. Buy it is higher than internet accounts or term deposits. Money is on call. Funds can be accessed through internet banking Net Bank, ATMS or phone bank. If you are not able to use internet banking you can tell the bank and you can use the tellers without incurring any fees. Also if you have more than $50,000.00 with the bank there are no charges for transaction fees.


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    Commonwealth Bank bank account reviewed by Bernd from New South Wales

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    Commonwealth Bank term deposit review

    Treated like a number once they secured our money

      1. Overall customer rating
      2. (Reviewed 28 days ago)

    When we first committed to a term deposit, we were treated like royalty, unfortunately when they had our money, we just turned into a number. The rolling over of our term deposit seemed to be a burden to the same person who treated us like royalty...       Full review 

    When we first committed to a term deposit, we were treated like royalty, unfortunately when they had our money, we just turned into a number. The rolling over of our term deposit seemed to be a burden to the same person who treated us like royalty. Our term deposit is maturing again soon, and, if we do not get the best service the CBA will lose our money. I am talking over $500,000.


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    Commonwealth Bank Term Deposit reviewed by Jenny from Tasmania

    8 people found this review helpful – do you?

    Yes

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