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The staff are always helpful and friendly and will suggest products for you not for them. Full review
The staff are always helpful and friendly and will suggest products for you not for them.
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High fees, inflexible but great service!
Community First fees are way to high for me, and now I have moved down the south coast there is no branch near me, they are also somewhat inflexible in taking into account personal circumstances...too rigid in their rules...I prefer to be treated ... Full review
Community First fees are way to high for me, and now I have moved down the south coast there is no branch near me, they are also somewhat inflexible in taking into account personal circumstances...too rigid in their rules...I prefer to be treated like a person not another 'number' in their scheme of things. Otherwise their service is really good, especially the people at their Penrith NSW branch.
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I took out this 5 year loan three and a half years ago when I was employed at the time. Back then I also had a mortgage with them. I couldn't praise the company and staff high enough for their assistance, advice and friendliness. I retired t... Full review
I took out this 5 year loan three and a half years ago when I was employed at the time. Back then I also had a mortgage with them. I couldn't praise the company and staff high enough for their assistance, advice and friendliness. I retired three years ago and have been living on an aged pension since then. Whilst working I could afford the $110 per fortnight in repayments and tried to continue with that payment until about a year ago when I approached them to reduce the repayments for me. My application was declined. I was prepared to pay $70 per fortnight but they wouldn't accept that. It has been a struggle for me and it has left me very disappointed with them for not helping me when I needed them the most. I contemplated bankruptcy but decided not to go through with it. I guess I could approach the court and see if they could make an order on my behalf. Not sure which way to go as I only owe less that $4000 now out of the $10000 originally borrowed and I have never faltered on the repayments. It has left me feeling very disappointed with them and wondering why they could not help me.
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Super fixed interest rate-very competitive. Dislike having a bill of sale over my vehicle but better than security over my home. Seemed unfair as my loan was only for about 50% of purchase price of my brand new car - asset rich, income poor did no... Full review
Super fixed interest rate-very competitive. Dislike having a bill of sale over my vehicle but better than security over my home. Seemed unfair as my loan was only for about 50% of purchase price of my brand new car - asset rich, income poor did not give me a lot of options.
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Rates competitive, very flexible
I like the flexibility they offer. It's easy to move money between my offset and everyday accounts in order to pay down my loan as quickly as possible. I know they are not in business to make as much money from me as possible - they are happy to h... Full review
I like the flexibility they offer. It's easy to move money between my offset and everyday accounts in order to pay down my loan as quickly as possible. I know they are not in business to make as much money from me as possible - they are happy to help get the loan paid out as quickly as I can. Internet banking is simple and whilst you can deposit at the NAB the biggest down side is not enough branches to go in and talk to some one face to face.
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The best customer service I have found, great rate
The savings account has no fees, great ATM withdrawal amounts per month before fees are introduced, no fees on EFTPOS trans if no money is withdrawn, very friendly helpful considerate staff at all times, suits me perfectly, def. recommend to others!! Full review
The savings account has no fees, great ATM withdrawal amounts per month before fees are introduced, no fees on EFTPOS trans if no money is withdrawn, very friendly helpful considerate staff at all times, suits me perfectly, def. recommend to others!!
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Great customer service and excellent atmosphere
There staff go out of there way to help you out with anything whether it being a loan or setting up a new account. They let you know at all stages what is going on and if there is a problem what can be done to assist you with getting your loan qui... Full review
There staff go out of there way to help you out with anything whether it being a loan or setting up a new account. They let you know at all stages what is going on and if there is a problem what can be done to assist you with getting your loan quicker. Online is really simple and easy to setup and also to use and they are a lot better then the big 4 banks in all aspects
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