GIO car insurance reviews

How is GIO car insurance rated by the Mozo community?

78%

Overall Mozo Community rating: 7.8 out of 10

GIO car insurance

Overall rating: 7.8 (165 reviews)*

Last reviewed: 20 April 2013


  1. Overall customer rating
  1. Price
  1. Features
  1. Service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 331

Thumbs up: 304 | Thumbs down: 27

Featured car insurance from GIO

  • Comprehensive Car Insurance
  • maximum no claim discount

    up to 65%

  • online discount

    10%

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Recent GIO car insurance reviews

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  • Good customer service

      1. Overall customer rating
      2. (Reviewed 12 days ago)

    Good customer service and claims payment is fast.       Full review 

    Good customer service and claims payment is fast.


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    GIO car insurance reviewed by a Mozo reviewer from New South Wales

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  • Premium service

      1. Overall customer rating
      2. (Reviewed 26 days ago)

    GIO offers a premium service but charges a premium price for it as well. Customer service is always good in my experience, whether that's asking for details about a policy or processing a claim. Like all insurance companies though, some hidden T&C...       Full review 

    GIO offers a premium service but charges a premium price for it as well. Customer service is always good in my experience, whether that's asking for details about a policy or processing a claim. Like all insurance companies though, some hidden T&Cs can surprise.


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    GIO car insurance reviewed by David from New South Wales

    1 person found this review helpful – do you?

    Yes
  • All your insurance needs in one place.

      1. Overall customer rating
      2. (Reviewed about 1 month ago)

    I have been with GIO since 1977 and they have been excellent. Unfortunately I have had to make claims on my insurance and they have always treated me with respect and acted promptly in order to process my claim quickly and efficiently. I would hav...       Full review 

    I have been with GIO since 1977 and they have been excellent. Unfortunately I have had to make claims on my insurance and they have always treated me with respect and acted promptly in order to process my claim quickly and efficiently. I would have no hesitation in recommending GIO to family, friends and strangers. I also have other insurances with GIO.


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    GIO car insurance reviewed by Marion from New South Wales

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  • Competitive premiums and great customer service

      1. Overall customer rating
      2. (Reviewed about 1 month ago)

    They are reliable and trustworthy with competitive premiums and good customer service. No cons to mention.       Full review 

    They are reliable and trustworthy with competitive premiums and good customer service. No cons to mention.


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    GIO car insurance reviewed by Martin from New South Wales

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  • Fine print needs work great company

      1. Overall customer rating
      2. (Reviewed about 1 month ago)

    Great at everything except getting fine print fixed.       Full review 

    Great at everything except getting fine print fixed.


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    GIO car insurance reviewed by Andrija from Australian Capital Territory

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  • Moderate but by no means great

      1. Overall customer rating
      2. (Reviewed 2 months ago)

    I have a clean driving record but my insurance goes up every year despite no claims ever by me and although the premiums continue to rise, the amount I'm insured for is consistently less than the year before. I want a lower premium which reflects ...       Full review 

    I have a clean driving record but my insurance goes up every year despite no claims ever by me and although the premiums continue to rise, the amount I'm insured for is consistently less than the year before. I want a lower premium which reflects the lesser value on my car.


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    GIO car insurance reviewed by Bridget from Australian Capital Territory

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  • Very helpful

      1. Overall customer rating
      2. (Reviewed 2 months ago)

    I recently had a claim for my vehicle being stolen and found burnt out, the company rep was very helpful and my claim paid out in a timely manner.       Full review 

    I recently had a claim for my vehicle being stolen and found burnt out, the company rep was very helpful and my claim paid out in a timely manner.


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    GIO car insurance reviewed by Sue from New South Wales

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  • Always competitive and prompt service

      1. Overall customer rating
      2. (Reviewed 2 months ago)

    Easy start up and direct answers to any queries- I have trust in GIO after switching from another less competent insurer.       Full review 

    Easy start up and direct answers to any queries- I have trust in GIO after switching from another less competent insurer.


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    GIO car insurance reviewed by Jacqui from Victoria

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  • Very competitive and extremely helpful

      1. Overall customer rating
      2. (Reviewed 3 months ago)

    We have GIO with all our cars and get added discount for this deal.       Full review 

    We have GIO with all our cars and get added discount for this deal.


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    GIO car insurance reviewed by Donna from New South Wales

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  • Awesome

      1. Overall customer rating
      2. (Reviewed 3 months ago)

    Been with them forever, never had any problems.       Full review 

    Been with them forever, never had any problems.


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    GIO car insurance reviewed by Chris from New South Wales

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  • Product knowledge of competing companies.

      1. Overall customer rating
      2. (Reviewed 3 months ago)

    The guy I spoke to explained the pros and cons of not only GIO but also the competing companies and the one thing that GIO had that no one else had was if my car was brand new when I signed up it would be replaced with a brand new car of the same ...       Full review 

    The guy I spoke to explained the pros and cons of not only GIO but also the competing companies and the one thing that GIO had that no one else had was if my car was brand new when I signed up it would be replaced with a brand new car of the same model of the year my car was in an accident if deemed not road worthy. I could not resist that offer.


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    GIO car insurance reviewed by Angela from New South Wales

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