HSBC savings account reviews

Read the latest HSBC reviews from real customers around Australia. Get the inside story on HSBC savings accounts from the Mozo community.

See all HSBC savings account reviews here, or search our reviews to find reviews about other providers.

HSBC savings account 

  • Overall Rating

    7

  • Pricing

    5

  • Product Features

    5

  • Customer Service

    8

  • Convenience

    3

  • Trust

    10

since I have the online saving account I need to have the key card to open. but it is easy to lose the key card and cannot do the transfer. – Mok from New South Wales, a HSBC savings account customer.   Reviewed 13 days ago

HSBC savings account 

  • Overall Rating

    7

  • Pricing

    5

  • Product Features

    3

  • Customer Service

    6

  • Convenience

    4

  • Trust

    7

Free bank transfers. – Yu-Feng from New South Wales, a HSBC savings account customer.   Reviewed 13 days ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    6

  • Customer Service

    7

  • Convenience

    9

  • Trust

    9

It's really good and convenient. A higher rate of interest on their savings accounts would be better. – Jianmin from New South Wales, a HSBC savings account customer.   Reviewed 14 days ago

HSBC savings account 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    3

  • Customer Service

    10

  • Convenience

    7

  • Trust

    10

I like that there are no fees on savings accounts. – Julie from New South Wales, a HSBC savings account customer.   Reviewed 14 days ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    8

  • Customer Service

    7

  • Convenience

    9

  • Trust

    10

Their customer service is awesome. – Kevin from New South Wales, a HSBC savings account customer.   Reviewed 19 days ago

HSBC savings account 

  • Overall Rating

    9

  • Pricing

    9

  • Product Features

    9

  • Customer Service

    10

  • Convenience

    7

  • Trust

    9

Very friendly customer service. Unfortunately no branches or ATMs where I live. – A Mozo reviewer from Australian Capital Territory, a HSBC savings account customer.   Reviewed 28 days ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    10

  • Product Features

    8

  • Customer Service

    6

  • Convenience

    7

  • Trust

    8

Online savings account is great, no account keeping fees and no fees for eftpos transactions. You can use HSBC or Westpac ATMs without fees. – Brad from Northern Territory, a HSBC savings account customer.   Reviewed about 1 month ago

HSBC savings account 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    10

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

It's very competitive bank. Value for money and easy communication. Friendly and personal staff. – Melly from Victoria, a HSBC savings account customer.   Reviewed 2 months ago

HSBC savings account 

  • Overall Rating

    9

  • Pricing

    10

  • Product Features

    5

  • Customer Service

    8

  • Convenience

    7

  • Trust

    10

Like: no annual fees, no atm fees – gaby from New South Wales, a HSBC savings account customer.   Reviewed 2 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    5

  • Customer Service

    6

  • Convenience

    10

  • Trust

    9

love the no monthly fee. most other banks have this but with other conditions. also there are unlimited hsbc AND westpac withdrawals; no fee! – Esther from New South Wales, a HSBC savings account customer.   Reviewed 2 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    7

  • Customer Service

    8

  • Convenience

    8

  • Trust

    8

Online savings account has no monthly fees unlike other banks, yet allows you to withdraw money easily from ATMs including overseas ATMs as HSBC are worldwide. My only concern is that when my wallet was stolen, and I had to order a new HSBC card, the new card and password that came in the mail seemed to be the same as previously! Nonetheless, my wallet and the card was later recovered, so it hasn't been a problem, but I just would've thought at least the password would be different than previously. Otherwise no problems with HSBC whatsoever. Also like the security device that can be attacked to one's keys - very handy and an excellent security measure. – Kim from New South Wales, a HSBC savings account customer.   Reviewed 2 months ago

HSBC savings account 

  • Overall Rating

    10

  • Pricing

    8

  • Product Features

    10

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

It consistently has high comparative interest rate, and I love the customer service which is 24/7. – Stephanie from Victoria, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    9

  • Pricing

    9

  • Product Features

    9

  • Customer Service

    8

  • Convenience

    7

  • Trust

    9

There are no bank fees and the interest is quite high. You just need to have $2000 as an initial deposit but you can take it out after the account is opened. – FE from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    6

  • Pricing

    7

  • Product Features

    7

  • Customer Service

    5

  • Convenience

    5

  • Trust

    5

Similar to other savings accounts, however, provides free withdrawals. Although customer service can be improved at bank manager level. – Sunny from Victoria, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    3

  • Customer Service

    9

  • Convenience

    10

  • Trust

    10

Easy convenient banking with many ATM options and fee-free banking. – Charles from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    10

  • Customer Service

    10

  • Convenience

    10

  • Trust

    10

This product is best ever where you can find the ATM anywhere because its alliance with St George and Westpac with no withdrawal fee. There is no monthly fee as well. The customer service (phone) is available until evening which is convenient for customers to contact the bank for assistance. – Teng from Victoria, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    5

  • Customer Service

    6

  • Convenience

    8

  • Trust

    8

I like the fact it has no account fees, and ATM withdrawals are free up to certain times. Its interest rate have dropped quite significantly, and I don't feel I have been well informed for that change. – Tomoko from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    5

  • Product Features

    -

  • Customer Service

    7

  • Convenience

    9

  • Trust

    7

HSBC has good internet security. Their lack of ridiculous fees that I've experienced at other banks is their major draw. – Vanessa from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    5

  • Customer Service

    8

  • Convenience

    7

  • Trust

    8

Interest rate is always good. No account keeping fee. Customer service is good at retail branches and call centre. I really like this bank. – Yang from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    10

  • Pricing

    9

  • Product Features

    9

  • Customer Service

    10

  • Convenience

    9

  • Trust

    10

I have found the bank to serve me very well. Overall I am extremely satisfied with the service they provide and have no hesitation in recommending them to anybody. – Debbie from Western Australia, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    5

  • Pricing

    5

  • Product Features

    2

  • Customer Service

    5

  • Convenience

    9

  • Trust

    9

My account used to be much better. The interest rate compared to ING savings maximiser with the convenience of a transaction account. I dislike the rate now so I have moved the funds to another account and only keep enough in there for bill paying. – Amanda from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    8

  • Customer Service

    10

  • Convenience

    7

  • Trust

    10

I changed to HSBC because my partner was with them, never got the ridiculous charges that I did, and so easy to use overseas. Love that they are a global bank and you can use ATMs everywhere, if you are traveling and loose your cards they will get you a new one no matter where you are within 48hrs. – Joanne Cleary from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    8

  • Product Features

    8

  • Customer Service

    9

  • Convenience

    8

  • Trust

    8

HSBC has always been reliable and online security with the keycode is excellent. – Tessie from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    7

  • Pricing

    5

  • Product Features

    5

  • Customer Service

    9

  • Convenience

    6

  • Trust

    9

The online savings account has no-maintenance fee and can be accessed online or via HSBC, Westpac and St George ATMs for free. The telegraphic transfer fee is only $20, which is among the cheapest around. – Azwan from Western Australia, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    9

  • Pricing

    5

  • Product Features

    5

  • Customer Service

    7

  • Convenience

    8

  • Trust

    8

They only give us small amount for a home loan. – cliff from Victoria, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    7

  • Product Features

    8

  • Customer Service

    4

  • Convenience

    10

  • Trust

    8

Every EFTPOS point is basically an ATM. Unlimited EFTPOS and online transactions with no monthly fees. – Clifford from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    5

  • Product Features

    9

  • Customer Service

    8

  • Convenience

    7

  • Trust

    7

I like that they have no monthly fees for their savings accounts. – Theodore from Western Australia, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    10

  • Pricing

    10

  • Product Features

    10

  • Customer Service

    10

  • Convenience

    7

  • Trust

    10

Have always had the no fee account. It's great! – Natalie from New South Wales, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    5

  • Pricing

    3

  • Product Features

    2

  • Customer Service

    3

  • Convenience

    5

  • Trust

    5

Interest rate for the savings account is too low at HSBC and restrictions apply to the savings account. No flexibility. – William from Victoria, a HSBC savings account customer.   Reviewed 3 months ago

HSBC savings account 

  • Overall Rating

    8

  • Pricing

    9

  • Product Features

    8

  • Customer Service

    8

  • Convenience

    10

  • Trust

    9

My savings account is easy to use. Customer service at HSBC is very helpful. – Tess Kaczynski from South Australia, a HSBC savings account customer.   Reviewed 4 months ago

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