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  • Heritage Bank credit card reviews

    How are Heritage Bank credit cards rated by the Mozo community?

    74%

    Overall Mozo Community rating: 7.4 out of 10

    Heritage Bank credit cards

    Overall rating: 7.4 (20 reviews)

    Last reviewed: 17 January 2012


    1. Overall customer rating
    1. Price
    1. Features
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    Reviews: 41

    Thumbs up: 36 | Thumbs down: 5

    Featured credit card from Heritage Bank

    • My First Credit Card
    • interest rate

      16.75%
    • annual fee

      $18.00

    Other credit cards

    • Platinum Edge Credit Card
    • interest rate

      20.74%
    • annual fee

      $149.00
    • Go to site
       
    • 28 Degrees Mastercard
    • interest rate

      20.99%
    • annual fee

      $0.00
    • Go to site
       

    Compare all credit cards

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    Recent Heritage Bank credit card reviews

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        1. Overall customer rating
        2. (Reviewed 25 days ago)

      Easy as sign-up. No fees and interest is not an issue. VISA accepted everywhere, all good.       Full review 

      Easy as sign-up. No fees and interest is not an issue. VISA accepted everywhere, all good.


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      Heritage Bank credit card reviewed by Chris from Queensland

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        1. Overall customer rating
        2. (Reviewed 27 days ago)

      I can view all the authorisation details of my credit card usage straight away. I can also view all the updated details of my account when I do online banking transfers, unlike the other large bank I deal with.       Full review 

      I can view all the authorisation details of my credit card usage straight away. I can also view all the updated details of my account when I do online banking transfers, unlike the other large bank I deal with.


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      Heritage Bank credit card reviewed by Julie from Queensland

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        1. Overall customer rating
        2. (Reviewed 3 months ago)

      The credit card is part of the professional package setup was easy, recently someone in Paris tried to use my CC number and Heritage noticed it imediately and cancelled my card and called me. I received a new card in a couple of days, the bank man...       Full review 

      The credit card is part of the professional package setup was easy, recently someone in Paris tried to use my CC number and Heritage noticed it imediately and cancelled my card and called me. I received a new card in a couple of days, the bank man on the phone was helpful, friendly and polite. i was grateful for this service


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      Heritage Bank credit card reviewed by Heather from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed 3 months ago)

      Outstanding personal service-very friendly and they really listen to your every need. No pressure to keep your payments up to date-just friendly reminders.       Full review 

      Outstanding personal service-very friendly and they really listen to your every need. No pressure to keep your payments up to date-just friendly reminders.


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      Heritage Bank credit card reviewed by Susitina peterson from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed 4 months ago)

      The rewards are fair and the convenience of online banking to pay the credit card every month is great       Full review 

      The rewards are fair and the convenience of online banking to pay the credit card every month is great


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      Heritage Bank credit card reviewed by Cathy from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed 4 months ago)

      I tried the 4 big banks (Commonwealth, ANZ, Westpac, National) as I grew up throughout my life thinking that they all pretty much the same and will find a way to whittle your money. So I though I would try a building society and this is the one I...       Full review 

      I tried the 4 big banks (Commonwealth, ANZ, Westpac, National) as I grew up throughout my life thinking that they all pretty much the same and will find a way to whittle your money. So I though I would try a building society and this is the one I found best. They actually do as they say and treated me like family for many years. Go Heritage! Thanks to Heritage, my fiances are no headache which gives me more time to spend on more important things like my family. Thanks Heritage!


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      Heritage Bank credit card reviewed by Bryan from Queensland

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        1. Overall customer rating
        2. (Reviewed 4 months ago)

      They are rude, as if you don't have a job and home duties is your only choice then don't call heritage and neither would I refer anyone to there.       Full review 

      They are rude, as if you don't have a job and home duties is your only choice then don't call heritage and neither would I refer anyone to there.


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      Heritage Bank credit card reviewed by Jessica from Queensland

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        1. Overall customer rating
        2. (Reviewed 4 months ago)

      I HATE that when the credit card goes over the limit they continue to let things be bought and charge $20.00 each time. We use it several times a day and they insist on sending out the warning by mail even though we do not get mail quickly. ...       Full review 

      I HATE that when the credit card goes over the limit they continue to let things be bought and charge $20.00 each time. We use it several times a day and they insist on sending out the warning by mail even though we do not get mail quickly. I have asked for the credit card to come up declined and would not do. They have my email address which is checked daily but have not used that. They have rung my mobile phone if not paid on time but not if limit was reached. I asked for the limit to be upped and was told I had to pay an application fee AND have tax up to date even though card paid off every month and heaps of money in line of credits at the time.


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      Heritage Bank credit card reviewed by Sue from Queensland

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        1. Overall customer rating
        2. (Reviewed 6 months ago)

      Our credit card was issued with our mortgage and mortgage crusher account. Although we have only 4 free transactions each month, if you use it as a "credit" card, it will actually debit from the mortgage crusher account, with no limit to the numbe...       Full review 

      Our credit card was issued with our mortgage and mortgage crusher account. Although we have only 4 free transactions each month, if you use it as a "credit" card, it will actually debit from the mortgage crusher account, with no limit to the number of times done so each month. This gives you the best of both worlds!


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      Heritage Bank credit card reviewed by Kerry from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed 6 months ago)

      I like Heritage Building Society for it is truly from QLD. I do not find anything to dislike about the products they offer. The team at Heritage Building Society are quick to assist when there has been problems with my account, i.e. unauthorised a...       Full review 

      I like Heritage Building Society for it is truly from QLD. I do not find anything to dislike about the products they offer. The team at Heritage Building Society are quick to assist when there has been problems with my account, i.e. unauthorised access, transfer of funds, etc.


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      Heritage Bank credit card reviewed by Dave from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed 6 months ago)

      It is quick and easy to access plus I am able to call the bank not a call service.       Full review 

      It is quick and easy to access plus I am able to call the bank not a call service.


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      Heritage Bank credit card reviewed by Susan from Queensland

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      Very easy and extremely helpful to deal with as a new arrival from NZ where banking systems are quite different. Their small size seems to present dealings as more personal and friendly. This bank recently alerted me to fraudulent activity o...       Full review 

      Very easy and extremely helpful to deal with as a new arrival from NZ where banking systems are quite different. Their small size seems to present dealings as more personal and friendly. This bank recently alerted me to fraudulent activity on my card - existing card was cancelled and a new one activated within 4 days of that activity of which I was unaware.


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      Heritage Bank credit card reviewed by Alan from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed 9 months ago)

      There is absolutely nothing to complain about       Full review 

      There is absolutely nothing to complain about


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      Heritage Bank credit card reviewed by Barry from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed 10 months ago)

      Interest rates are high, it is hard to find ATM's, and security on their online personal banking is outdated.       Full review 

      Interest rates are high, it is hard to find ATM's, and security on their online personal banking is outdated.


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      Heritage Bank credit card reviewed by Casandra from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      I think they have been great. Never had a problem.       Full review 

      I think they have been great. Never had a problem.


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      Heritage Bank credit card reviewed by Lynelle from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      No Branches in NSW       Full review 

      No Branches in NSW


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      Heritage Bank credit card reviewed by Chez from New South Wales

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      Yes
        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      I like the credit card because the rates are very competitive and there are no hidden fees.       Full review 

      I like the credit card because the rates are very competitive and there are no hidden fees.


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      Heritage Bank credit card reviewed by Ryan from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Efficient skilled and friendly staff. Well staffed branches minimises waiting.       Full review 

      Efficient skilled and friendly staff. Well staffed branches minimises waiting.


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      Heritage Bank credit card reviewed by Doug from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Heritage Building Society provides more than just great customer service. They have great products that not only match but are better than those offer by the bigger banks. Their interest rates are really competitive and if you have an issue they'r...       Full review 

      Heritage Building Society provides more than just great customer service. They have great products that not only match but are better than those offer by the bigger banks. Their interest rates are really competitive and if you have an issue they're always willing to help.


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      Heritage Bank credit card reviewed by a Mozo reviewer from Queensland

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      They explain their products in detail, they keep promises made and are very accessible if you need to talk personally with a member of staff. The only downside is they do not have ATM's in too many locations.       Full review 

      They explain their products in detail, they keep promises made and are very accessible if you need to talk personally with a member of staff. The only downside is they do not have ATM's in too many locations.


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      Heritage Bank credit card reviewed by Margaret from Queensland

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      They are one of the best financial institutions in Australia       Full review 

      They are one of the best financial institutions in Australia


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      Heritage Bank credit card reviewed by Barry from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      I am an age pensioner. Heritage has a pensioner account with no fees which I use to pay Credit card account each month on the internet. Their security system is tops. I was recently alerted to an overseas debit to the account which I was able to f...       Full review 

      I am an age pensioner. Heritage has a pensioner account with no fees which I use to pay Credit card account each month on the internet. Their security system is tops. I was recently alerted to an overseas debit to the account which I was able to follow up and deal with. I know of nothing that would deter me from recommending them to all my friends.


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      Heritage Bank credit card reviewed by Leonard from Queensland

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      The credit card is a pretty reasonable rate and the thing I like most about it is you can withdraw money off it and still pay the same interest rate unlike a lot of credit cards.       Full review 

      The credit card is a pretty reasonable rate and the thing I like most about it is you can withdraw money off it and still pay the same interest rate unlike a lot of credit cards.


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      Heritage Bank credit card reviewed by Sharon from Queensland

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Fees for outstanding balance are a bit steep but apparently are now being reduced.       Full review 

      Fees for outstanding balance are a bit steep but apparently are now being reduced.


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      Heritage Bank credit card reviewed by John from Queensland

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Have been a member of heritage for 15 years and have found them to be great to work with.       Full review 

      Have been a member of heritage for 15 years and have found them to be great to work with.


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      Heritage Bank credit card reviewed by Raymond from Queensland

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Good, friendly service.       Full review 

      Good, friendly service.


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      Heritage Bank credit card reviewed by Lynda from Queensland

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      I have several services with Heritage. and am more than impressed with all aspects of them. I like the fact that I am treated as very important customer, and not just a number. I highly recommend them.       Full review 

      I have several services with Heritage. and am more than impressed with all aspects of them. I like the fact that I am treated as very important customer, and not just a number. I highly recommend them.


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      Heritage Bank credit card reviewed by Wendy from Queensland

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        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      I like the lower interest rate on credit card, and how you have 1 month before they start charging interest. I like how they have a community saver account which gives some of your interest to a community group.       Full review 

      I like the lower interest rate on credit card, and how you have 1 month before they start charging interest. I like how they have a community saver account which gives some of your interest to a community group.


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      Heritage Bank credit card reviewed by Tahneea from Queensland

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        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      Easy and conveniently connected to my other accounts so transferring and accessing is easy.       Full review 

      Easy and conveniently connected to my other accounts so transferring and accessing is easy.


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      Heritage Bank credit card reviewed by Tammie from Queensland

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        1. Overall customer rating
        2. (Reviewed about 2 years ago)

      I like everything about Heritage! there is no dislikes at all, everyone is friendly and helpful, everytime i have called i never get messed around       Full review 

      I like everything about Heritage! there is no dislikes at all, everyone is friendly and helpful, everytime i have called i never get messed around


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      Heritage Bank credit card reviewed by Shanee from Queensland

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