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Easy as sign-up. No fees and interest is not an issue. VISA accepted everywhere, all good. Full review
Easy as sign-up. No fees and interest is not an issue. VISA accepted everywhere, all good.
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YesI can view all the authorisation details of my credit card usage straight away. I can also view all the updated details of my account when I do online banking transfers, unlike the other large bank I deal with. Full review
I can view all the authorisation details of my credit card usage straight away. I can also view all the updated details of my account when I do online banking transfers, unlike the other large bank I deal with.
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YesThe credit card is part of the professional package setup was easy, recently someone in Paris tried to use my CC number and Heritage noticed it imediately and cancelled my card and called me. I received a new card in a couple of days, the bank man... Full review
The credit card is part of the professional package setup was easy, recently someone in Paris tried to use my CC number and Heritage noticed it imediately and cancelled my card and called me. I received a new card in a couple of days, the bank man on the phone was helpful, friendly and polite. i was grateful for this service
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YesOutstanding personal service-very friendly and they really listen to your every need. No pressure to keep your payments up to date-just friendly reminders. Full review
Outstanding personal service-very friendly and they really listen to your every need. No pressure to keep your payments up to date-just friendly reminders.
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YesThe rewards are fair and the convenience of online banking to pay the credit card every month is great Full review
The rewards are fair and the convenience of online banking to pay the credit card every month is great
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YesI tried the 4 big banks (Commonwealth, ANZ, Westpac, National) as I grew up throughout my life thinking that they all pretty much the same and will find a way to whittle your money. So I though I would try a building society and this is the one I... Full review
I tried the 4 big banks (Commonwealth, ANZ, Westpac, National) as I grew up throughout my life thinking that they all pretty much the same and will find a way to whittle your money. So I though I would try a building society and this is the one I found best. They actually do as they say and treated me like family for many years. Go Heritage! Thanks to Heritage, my fiances are no headache which gives me more time to spend on more important things like my family. Thanks Heritage!
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YesThey are rude, as if you don't have a job and home duties is your only choice then don't call heritage and neither would I refer anyone to there. Full review
They are rude, as if you don't have a job and home duties is your only choice then don't call heritage and neither would I refer anyone to there.
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YesI HATE that when the credit card goes over the limit they continue to let things be bought and charge $20.00 each time. We use it several times a day and they insist on sending out the warning by mail even though we do not get mail quickly. ... Full review
I HATE that when the credit card goes over the limit they continue to let things be bought and charge $20.00 each time. We use it several times a day and they insist on sending out the warning by mail even though we do not get mail quickly. I have asked for the credit card to come up declined and would not do. They have my email address which is checked daily but have not used that. They have rung my mobile phone if not paid on time but not if limit was reached. I asked for the limit to be upped and was told I had to pay an application fee AND have tax up to date even though card paid off every month and heaps of money in line of credits at the time.
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YesOur credit card was issued with our mortgage and mortgage crusher account. Although we have only 4 free transactions each month, if you use it as a "credit" card, it will actually debit from the mortgage crusher account, with no limit to the numbe... Full review
Our credit card was issued with our mortgage and mortgage crusher account. Although we have only 4 free transactions each month, if you use it as a "credit" card, it will actually debit from the mortgage crusher account, with no limit to the number of times done so each month. This gives you the best of both worlds!
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YesI like Heritage Building Society for it is truly from QLD. I do not find anything to dislike about the products they offer. The team at Heritage Building Society are quick to assist when there has been problems with my account, i.e. unauthorised a... Full review
I like Heritage Building Society for it is truly from QLD. I do not find anything to dislike about the products they offer. The team at Heritage Building Society are quick to assist when there has been problems with my account, i.e. unauthorised access, transfer of funds, etc.
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YesIt is quick and easy to access plus I am able to call the bank not a call service. Full review
It is quick and easy to access plus I am able to call the bank not a call service.
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YesVery easy and extremely helpful to deal with as a new arrival from NZ where banking systems are quite different. Their small size seems to present dealings as more personal and friendly. This bank recently alerted me to fraudulent activity o... Full review
Very easy and extremely helpful to deal with as a new arrival from NZ where banking systems are quite different. Their small size seems to present dealings as more personal and friendly. This bank recently alerted me to fraudulent activity on my card - existing card was cancelled and a new one activated within 4 days of that activity of which I was unaware.
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YesThere is absolutely nothing to complain about Full review
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YesInterest rates are high, it is hard to find ATM's, and security on their online personal banking is outdated. Full review
Interest rates are high, it is hard to find ATM's, and security on their online personal banking is outdated.
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YesI think they have been great. Never had a problem. Full review
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YesNo Branches in NSW Full review
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YesI like the credit card because the rates are very competitive and there are no hidden fees. Full review
I like the credit card because the rates are very competitive and there are no hidden fees.
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YesEfficient skilled and friendly staff. Well staffed branches minimises waiting. Full review
Efficient skilled and friendly staff. Well staffed branches minimises waiting.
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YesHeritage Building Society provides more than just great customer service. They have great products that not only match but are better than those offer by the bigger banks. Their interest rates are really competitive and if you have an issue they'r... Full review
Heritage Building Society provides more than just great customer service. They have great products that not only match but are better than those offer by the bigger banks. Their interest rates are really competitive and if you have an issue they're always willing to help.
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YesThey explain their products in detail, they keep promises made and are very accessible if you need to talk personally with a member of staff. The only downside is they do not have ATM's in too many locations. Full review
They explain their products in detail, they keep promises made and are very accessible if you need to talk personally with a member of staff. The only downside is they do not have ATM's in too many locations.
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YesThey are one of the best financial institutions in Australia Full review
They are one of the best financial institutions in Australia
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YesI am an age pensioner. Heritage has a pensioner account with no fees which I use to pay Credit card account each month on the internet. Their security system is tops. I was recently alerted to an overseas debit to the account which I was able to f... Full review
I am an age pensioner. Heritage has a pensioner account with no fees which I use to pay Credit card account each month on the internet. Their security system is tops. I was recently alerted to an overseas debit to the account which I was able to follow up and deal with. I know of nothing that would deter me from recommending them to all my friends.
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YesThe credit card is a pretty reasonable rate and the thing I like most about it is you can withdraw money off it and still pay the same interest rate unlike a lot of credit cards. Full review
The credit card is a pretty reasonable rate and the thing I like most about it is you can withdraw money off it and still pay the same interest rate unlike a lot of credit cards.
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YesFees for outstanding balance are a bit steep but apparently are now being reduced. Full review
Fees for outstanding balance are a bit steep but apparently are now being reduced.
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YesHave been a member of heritage for 15 years and have found them to be great to work with. Full review
Have been a member of heritage for 15 years and have found them to be great to work with.
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YesGood, friendly service. Full review
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YesI have several services with Heritage. and am more than impressed with all aspects of them. I like the fact that I am treated as very important customer, and not just a number. I highly recommend them. Full review
I have several services with Heritage. and am more than impressed with all aspects of them. I like the fact that I am treated as very important customer, and not just a number. I highly recommend them.
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YesI like the lower interest rate on credit card, and how you have 1 month before they start charging interest. I like how they have a community saver account which gives some of your interest to a community group. Full review
I like the lower interest rate on credit card, and how you have 1 month before they start charging interest. I like how they have a community saver account which gives some of your interest to a community group.
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YesEasy and conveniently connected to my other accounts so transferring and accessing is easy. Full review
Easy and conveniently connected to my other accounts so transferring and accessing is easy.
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YesI like everything about Heritage! there is no dislikes at all, everyone is friendly and helpful, everytime i have called i never get messed around Full review
I like everything about Heritage! there is no dislikes at all, everyone is friendly and helpful, everytime i have called i never get messed around
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