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  • Heritage Bank reviews

    How is Heritage Bank rated by the Mozo community?

    83%

    Overall Mozo Community rating: 8.3 out of 10

    Heritage Bank reviews

    Overall rating: 8.3 (249 reviews)*

    Last reviewed: not available


    1. Overall customer rating
    1. Price
    1. Features
    1. Service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    Reviews: 590

    Thumbs up: 549 | Thumbs down: 39

    Write a review

    Latest Heritage Bank Reviews

    • Heritage Bank No Frills Gold *

      • 11.80%

        interest rate

      • $0.00

        annual fee

      Heritage Bank Classic Basic *

      • 16.75%

        interest rate

      • $18.00

        annual fee

      * Fees and charges are payable

      Show Rates

      Heritage Bank credit card review

      Very competitive rates/great team in Stanthorpe

        1. Overall customer rating
        2. (Reviewed 4 days ago)

      We have banked with Heritage for 5 years+ and have always found our Team at the local branch in Stanthorpe Qld very helpful and interested offering us the best products for our needs.       Full review 

      We have banked with Heritage for 5 years+ and have always found our Team at the local branch in Stanthorpe Qld very helpful and interested offering us the best products for our needs.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Heritage Bank credit card reviewed by Karen from Queensland

      Was this review helpful?

      Yes
    • Heritage Bank Simply Access (QLD) *

      • $0.00

        account fee

      • Visa Debit or
        EFTPOS

        type of card

      Heritage Bank Money Manager *

      • $0.00

        account fee

      • Visa Debit or
        EFTPOS

        type of card

      * Fees and charges are payable

      Show Fees

      Heritage Bank debit card review

      No annual or transaction fees

        1. Overall customer rating
        2. (Reviewed 10 days ago)

      I have the Visa Debit Card with Heritage, which is a great way to access your money to pay for things overseas or online. There is no rewards program that I'm aware of (pretty standard for a debit card?) and a currency conversion fee but no other...       Full review 

      I have the Visa Debit Card with Heritage, which is a great way to access your money to pay for things overseas or online. There is no rewards program that I'm aware of (pretty standard for a debit card?) and a currency conversion fee but no other fees that I've encountered.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Heritage Bank debit card reviewed by Natalie from Queensland

      Was this review helpful?

      Yes
    • Heritage Bank Debt Consolidation (Variable, Unsecured) *

      • 14.65%

        variable rate

      • 14.81%

        comparison rate

      Heritage Bank Standard (Fixed, Unsecured) *

      • 13.15%

        fixed 1 year rate

      • 13.31%

        comparison rate

      * Fees and charges are payable

      Show Rates

      Heritage Bank personal loan review

      Great Customer service

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      They are never too busy to help you in the branch, they go out of there way to make sure you feel important. Even if you have $1.50 in your other accounts.       Full review 

      They are never too busy to help you in the branch, they go out of there way to make sure you feel important. Even if you have $1.50 in your other accounts.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Heritage Bank Debt Consolidation personal loan reviewed by Megan from Queensland

      Was this review helpful?

      Yes
    • Heritage Bank Low Rate Secured (Variable) *

      • 6.74%

        variable rate

      • 6.89%

        comparison rate

      Heritage Bank New Car - New (Variable) *

      • 10.85%

        variable rate

      • 11.00%

        comparison rate

      * Fees and charges are payable

      Show Rates

      Heritage Building Society car loan review

        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Discounted insuance Connected to my bank       Full review 

      Discounted insuance Connected to my bank


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Heritage Bank car loan reviewed by Brenna from Queensland

      Was this review helpful?

      Yes
    • Heritage Bank Basic Variable *

      • 6.38%

        variable rate

      • 6.43%

        comparison rate

      Heritage Bank Fixed Loan *

      • 6.09%

        fixed 1 year rate

      • 6.71%

        comparison rate

      * Fees and charges are payable

      Show Rates

      Heritage Bank home loan review

      Working for members seems to be a shallow motto.

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      I was a long time member & wanted to refinance, due to overcommitting on credit cards. The disallowed the request on the grounds of total monies that would be owing, in conjunction with my age. I went to the CUA, with existing but slightly higher ...       Full review 

      I was a long time member & wanted to refinance, due to overcommitting on credit cards. The disallowed the request on the grounds of total monies that would be owing, in conjunction with my age. I went to the CUA, with existing but slightly higher interest rate and asked for refinance to payout and cancel credit cards. They agreed and now that I am free of c/c debt, I am able to pay an extra $140/m of my home loan, and adding to my Rabodirect (HISA) with $50/m. Smiley faces for CUA. No smiley faces for Heritage Bank who have lost my long term savings a/c.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Heritage Bank Basic Variable home loan reviewed by Gil from Queensland

      Was this review helpful?

      Yes
    • Heritage Bank Online Saver *

      Heritage Bank Cash Management *

      * Fees and charges are payable

      Show Rates

      Heritage Bank savings account review

      Terrible bank fees

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      Too many fees and charge a large fee if you dishonor your direct debit when having not enough money in the account to cover. Customer service poor when helping you with which account best suited to your needs.       Full review 

      Too many fees and charge a large fee if you dishonor your direct debit when having not enough money in the account to cover. Customer service poor when helping you with which account best suited to your needs.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Heritage Bank savings account reviewed by Chantel from Queensland

      Was this review helpful?

      Yes
    • Heritage Bank Simply Access *

      Heritage Bank Money Manager *

      * Fees and charges are payable

      Show Fees

      Heritage Bank bank account review

      Good customer service

        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      A decent product but I do not like to be charged for using my money. I get 10 free ATM/shop uses then after that I pay for every one. I can access online, by app and in person.       Full review 

      A decent product but I do not like to be charged for using my money. I get 10 free ATM/shop uses then after that I pay for every one. I can access online, by app and in person.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Heritage Bank Simply Access bank account reviewed by Jo from Queensland

      Was this review helpful?

      Yes
    • Heritage Bank Term Deposit *

      • $1,000.00

        minimum deposit

      * Fees and charges are payable

      Show Rates

      Heritage Bank term deposit review

      Great product/rates and staff

        1. Overall customer rating
        2. (Reviewed 18 days ago)

      Easy online application/payment and monitoring system makes it a one stop process. The rates are tops and the staff are approachable in the office.       Full review 

      Easy online application/payment and monitoring system makes it a one stop process. The rates are tops and the staff are approachable in the office.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Heritage Bank Term Deposit reviewed by Kevin from Queensland

      Was this review helpful?

      Yes

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