Read the latest Heritage Building Society reviews from real customers around Australia. Get the inside story on Heritage Building Society savings accounts from the Mozo community.
See all Heritage Building Society savings account reviews here, or search our reviews to find reviews about other providers.
Overall Rating
2Pricing
2Product Features
1Customer Service
2Convenience
1Trust
5Not really sure about whether i like my savings account yet. – Christian from Queensland, a Heritage Building Society savings account customer. Reviewed 23 days ago
Overall Rating
10Pricing
10Product Features
6Customer Service
10Convenience
8Trust
10Heritage Building Society have provided me with a simple, straight forward everyday account that I have now recommended to friends and family. It's easy to access via online banking which is where I do all my banking. Heritage have recently updated their site but I feel it's still pretty much like their old site. I believe they need to simplify the site a lot as well as adding functions adding or closing accounts. A mobile application would be fantastic and make it more easier for me to do my banking on the go. – Joel from Queensland, a Heritage Building Society savings account customer. Reviewed 23 days ago
Overall Rating
8Pricing
5Product Features
7Customer Service
10Convenience
10Trust
10I live in small town called Millmerran where the staff are always there to help and are so friendly. – linda from Queensland, a Heritage Building Society savings account customer. Reviewed 2 months ago
Overall Rating
9Pricing
10Product Features
6Customer Service
8Convenience
5Trust
9No account keeping fees. They are not a greedy bank! – Shaz from Queensland, a Heritage Building Society savings account customer. Reviewed 2 months ago
Overall Rating
7Pricing
7Product Features
5Customer Service
8Convenience
6Trust
8I like heritage building society over other banks because their branch are small and personal but I would like to see maybe one free bank cheque per year as part of their savings account package. I recently had been saving for a small tinny and when the time came to pay for it I decided on a bank cheque but was quite disappointed to find out the cost being $7.00. C'mon Heritage surely we could have one cheque free per year. – Dianne from Queensland, a Heritage Building Society savings account customer. Reviewed 2 months ago
Overall Rating
10Pricing
10Product Features
8Customer Service
10Convenience
9Trust
10The only negative is there aren't many ATMs about, but this is truly the greatest bank for product, service and their interest on terms deposits are unsurpassed! – Karren Godfrey from Queensland, a Heritage Building Society savings account customer. Reviewed 2 months ago
Overall Rating
9Pricing
9Product Features
7Customer Service
9Convenience
9Trust
9Heritage is a great bank. There is no account keeping fees and the fees in total are very reasonable. The interest rate is very good also. Never had a problem with them, very easy to deal with and great service. – amy from Queensland, a Heritage Building Society savings account customer. Reviewed 2 months ago
Overall Rating
8Pricing
7Product Features
8Customer Service
9Convenience
9Trust
9I can do my banking on the internet.Security is good with updates. – Linda from Queensland, a Heritage Building Society savings account customer. Reviewed 2 months ago
Overall Rating
3Pricing
0Product Features
1Customer Service
8Convenience
6Trust
4The bank has 'hidden' overdraft charges which they charge on a day late overdraw.. $20... a little 'over' charged. – laurene from Queensland, a Heritage Building Society savings account customer. Reviewed 2 months ago
Overall Rating
9Pricing
7Product Features
5Customer Service
9Convenience
8Trust
9If you need to go into a branch, you never have to wait to long. With all enquiries I've had, they have been very helpful and professional. – elizabeth from Queensland, a Heritage Building Society savings account customer. Reviewed 2 months ago
Overall Rating
10Pricing
10Product Features
9Customer Service
10Convenience
6Trust
10Great bank, have been with others before and know people who get charged fees, Heritage has been great and I will continue banking with them. – joel from Queensland, a Heritage Building Society savings account customer. Reviewed 2 months ago
Overall Rating
8Pricing
7Product Features
7Customer Service
8Convenience
7Trust
8Have really been a huge help for me. – Leisa from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
9Pricing
5Product Features
5Customer Service
6Convenience
10Trust
8I can easily access my account online and I am given security warnings if needed. Can't think of any dislikes. – Linda from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
10Pricing
8Product Features
10Customer Service
9Convenience
10Trust
10I like that my bank has no account keeping fees and I get free transactions on my savings card. – Kay from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
8Customer Service
10Convenience
10Trust
10Because of the friendliness of the staff at my local branch and the continuance of this friendliness at other branches visited I find it virtually impossible to nominate anything that I dislike. This sentiment also applies to other products that I currently use from this bank – Chris from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
9Pricing
8Product Features
8Customer Service
10Convenience
10Trust
9I have just been overall happy with the bank. Never had any reason to grumble about them unlike the big banks I have used in the past. – Veronique from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10I've been with a few banks within my time and i still find the bank i'm with now is a lot more reliable with all aspects of their work and if i could i'd rate it 100 out of 100. – tamatha from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
8Trust
10They care. – scott from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
5Pricing
5Product Features
3Customer Service
8Convenience
1Trust
5just feel some of the staff are very impersonal that's why mainly use internet – Sonia from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10Easily accessible. Low fees. Great customer service. – Rebecca from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10I would recommend the Heritage Building Society to every-one. Top class in all its services. – Gail from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
8Customer Service
10Convenience
10Trust
10Have been with Heritage for years and have always been very happy with the service, remote banking and fees. – Stuart from Victoria, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
8Trust
10They have always been more than helpful. Keeping in contact by phone to make sure everything is ok. I have many services attached to this particular bank. Don't think I'll ever switch back to the others. – Susan from Queensland, a Heritage Building Society savings account customer. Reviewed 3 months ago
Overall Rating
7Pricing
10Product Features
7Customer Service
8Convenience
4Trust
7PROS: No account keeping fees; Heritage don't always charge you an overdraft fee at first (they offer warnings initially). CONS: Their internet banking could be improved as it doesn't always open in a secure browser. – Vanessa from Queensland, a Heritage Building Society savings account customer. Reviewed 4 months ago
Overall Rating
10Pricing
10Product Features
9Customer Service
10Convenience
10Trust
10Customer is number one in their books & all staff are friendly & extremely helpful no matter what you require help with. Their savings account fees & charges are minimal compared to others & everything you may need to know is explained in very simple terms. After having banked with the big 4 banks in the past & not being happy with their services or treatment, it's been nothing but a pleasure banking with Heritage & would highly recommend them to anyone looking for a banking institution that treats you like a person & not like a number. – Kerrie from Queensland, a Heritage Building Society savings account customer. Reviewed 4 months ago
Overall Rating
5Pricing
5Product Features
5Customer Service
10Convenience
10Trust
5My Heritage Building Society savings account is basic and has no special frills. – Suzanne from Queensland, a Heritage Building Society savings account customer. Reviewed 4 months ago
Overall Rating
8Pricing
7Product Features
5Customer Service
7Convenience
8Trust
7If Heritage charged less monthly fees i would like them better. – jade from Queensland, a Heritage Building Society savings account customer. Reviewed 4 months ago
Overall Rating
5Pricing
5Product Features
5Customer Service
8Convenience
0Trust
5I used to have an account with Heritage Building Society and the rates were pretty bad. There are hardly any branches around my area. – Jessica from Queensland, a Heritage Building Society savings account customer. Reviewed 4 months ago
Overall Rating
9Pricing
8Product Features
8Customer Service
9Convenience
9Trust
9I like that Heritage Building Society have a free overdrawn facility once a month on their savings accounts. – fiona from Queensland, a Heritage Building Society savings account customer. Reviewed 4 months ago
Overall Rating
10Pricing
7Product Features
8Customer Service
10Convenience
8Trust
10The customer service is great and they are always willing to help find the best product for your needs. – Karen from Queensland, a Heritage Building Society savings account customer. Reviewed 5 months ago
Follow Mozo on: