ING DIRECT savings account reviews

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Recent ING DIRECT savings account reviews

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  11. Overall customer rating
  12. (Reviewed 3 days ago)

  We sock our savings away until we need them and earn good interest on our money. We know it is there when we need to buy something or pay bills. I is for INTEREST N is for NO WORRY G is for GREAT PEOPLE/BANK       Full review 

  We sock our savings away until we need them and earn good interest on our money. We know it is there when we need to buy something or pay bills. I is for INTEREST N is for NO WORRY G is for GREAT PEOPLE/BANK

  
  

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  ING DIRECT Savings Maximiser savings account reviewed by Helen from New South Wales 2012-02-06T09:59:06+11:00

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• Best rates and very accessible customer service

  11. Overall customer rating
  12. (Reviewed 3 days ago)

  This bank has no fees, even for an unpaid direct debit. Pays ATM fees for withdrawals $200 and above and adds extra 50cents for eftpos withdrawal $200 and above. Customer service is Australian and quite easily accessed 24/7.       Full review 

  This bank has no fees, even for an unpaid direct debit. Pays ATM fees for withdrawals $200 and above and adds extra 50cents for eftpos withdrawal $200 and above. Customer service is Australian and quite easily accessed 24/7.

  
  

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  ING DIRECT Savings Maximiser savings account reviewed by Doreen from New South Wales 2012-02-06T09:59:00+11:00

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• 11. Overall customer rating
  12. (Reviewed 3 days ago)

  ING was a pioneer in high interest internet savings accounts but have since lost their competitiveness. Occasionally they will have nice offers for new customers - this is the only reason to recommend ING's savings account until you qualify for...       Full review 

  ING was a pioneer in high interest internet savings accounts but have since lost their competitiveness. Occasionally they will have nice offers for new customers - this is the only reason to recommend ING's savings account until you qualify for the bonus and then empty your account. It is nice that ING from time to take give offers to existing customers but these are average at best.

  
  

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  ING DIRECT savings account reviewed by David from New South Wales 2012-02-06T09:51:40+11:00

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• 11. Overall customer rating
  12. (Reviewed 7 days ago)

  High interest rates usually aren't a good feature, except when it comes to savings! The saving accounts offered by ING have one of the highest interest rates on offer and the convenience of online banking means I can see my savings grow 24/7.       Full review 

  High interest rates usually aren't a good feature, except when it comes to savings! The saving accounts offered by ING have one of the highest interest rates on offer and the convenience of online banking means I can see my savings grow 24/7.

  
  

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  ING DIRECT Savings Maximiser savings account reviewed by Rhiannon from Victoria 2012-02-02T15:10:39+11:00

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• 11. Overall customer rating
  12. (Reviewed 7 days ago)

  Easy to transfer and deposit money. Customer service is excellent. If I have any questions or queries. Interest rate is quite good. The one con is the less money you have in account the interest earned goes down quite alot.       Full review 

  Easy to transfer and deposit money. Customer service is excellent. If I have any questions or queries. Interest rate is quite good. The one con is the less money you have in account the interest earned goes down quite alot.

  
  

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  ING DIRECT savings account reviewed by Kate from Victoria 2012-02-02T14:30:05+11:00

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• 11. Overall customer rating
  12. (Reviewed 7 days ago)

  ING Banking service: Fabulously the best service one could ask for. As a pensioner, every dollar counts and after being with other banks, ING Direct leaves them in a sinking boat.       Full review 

  ING Banking service: Fabulously the best service one could ask for. As a pensioner, every dollar counts and after being with other banks, ING Direct leaves them in a sinking boat.

  
  

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  ING DIRECT savings account reviewed by Greg from Queensland 2012-02-02T14:22:41+11:00

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• 11. Overall customer rating
  12. (Reviewed 7 days ago)

  Since being a customer of ING Direct I have found them to be both professional and courteous in their manner and dealings. I would highly recommend them to family and friends.       Full review 

  Since being a customer of ING Direct I have found them to be both professional and courteous in their manner and dealings. I would highly recommend them to family and friends.

  
  

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  ING DIRECT savings account reviewed by Barbara from South Australia 2012-02-02T11:46:55+11:00

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• 11. Overall customer rating
  12. (Reviewed 7 days ago)

  There are no account fees, no ATM fees and they are accesible 24hours via the internet. I'm a very happy customer.       Full review 

  There are no account fees, no ATM fees and they are accesible 24hours via the internet. I'm a very happy customer.

  
  

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  ING DIRECT savings account reviewed by Sally from New South Wales 2012-02-02T11:41:01+11:00

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• 11. Overall customer rating
  12. (Reviewed 8 days ago)

  It's easy and adaptable. easy and quick to access. It has to be linked to another account in order for you to get the money out, thus you are better able to save the money that goes directly into this account, and you are more conscious of the tra...       Full review 

  It's easy and adaptable. easy and quick to access. It has to be linked to another account in order for you to get the money out, thus you are better able to save the money that goes directly into this account, and you are more conscious of the transactions you make from this account into the other, thus helping you to be more conscious about your spending and saving = win win!

  
  

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  ING DIRECT savings account reviewed by Stacey from New South Wales 2012-02-01T17:17:19+11:00

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• 11. Overall customer rating
  12. (Reviewed 8 days ago)

  ING Direct has no fees! And their customer service and online banking more than makes up for not having branches. Particularly if you are Gen Y and have a smartphone, ING Direct is the bank for you! Easy access to your money anytime and NO FEES!       Full review 

  ING Direct has no fees! And their customer service and online banking more than makes up for not having branches. Particularly if you are Gen Y and have a smartphone, ING Direct is the bank for you! Easy access to your money anytime and NO FEES!

  
  

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  ING DIRECT savings account reviewed by Valerie from New South Wales 2012-02-01T16:10:19+11:00

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• 11. Overall customer rating
  12. (Reviewed 8 days ago)

  Simple and easy to administer. Do not have to rely on direct customer service, you just manage it yourself. However help is always at hand if needed.       Full review 

  Simple and easy to administer. Do not have to rely on direct customer service, you just manage it yourself. However help is always at hand if needed.

  
  

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  ING DIRECT savings account reviewed by Howard from Queensland 2012-02-01T11:39:29+11:00

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• 11. Overall customer rating
  12. (Reviewed 8 days ago)

  I find this bank very approachable, easy to access your savings, comparable interest rates, overall very good.       Full review 

  I find this bank very approachable, easy to access your savings, comparable interest rates, overall very good.

  
  

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  ING DIRECT savings account reviewed by Julie from Queensland 2012-02-01T10:20:25+11:00

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• 11. Overall customer rating
  12. (Reviewed 10 days ago)

  I like this product as it helps me to save. My ING account is linked to my credit union account so if I want access to this money I first have to transfer it - no impulse withdrawals. I also love the amount of interest I earn with ING, it's an inc...       Full review 

  I like this product as it helps me to save. My ING account is linked to my credit union account so if I want access to this money I first have to transfer it - no impulse withdrawals. I also love the amount of interest I earn with ING, it's an incentive to save.

  
  

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  ING DIRECT savings account reviewed by Janine from New South Wales 2012-01-30T16:58:13+11:00

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• 11. Overall customer rating
  12. (Reviewed 10 days ago)

  The savings maximiser is an excellent product as it has no account keeping fees so you don't have to worry about fees here. The customer service is there 24/7 which is brilliant and so far I had no problems. There is easy access to my account onli...       Full review 

  The savings maximiser is an excellent product as it has no account keeping fees so you don't have to worry about fees here. The customer service is there 24/7 which is brilliant and so far I had no problems. There is easy access to my account online and on the phone and it has a high interest welcome rate and ongoing rate. Overall the saving maximiser has so much to offer and I would definitely recommend.

  
  

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  ING DIRECT savings account reviewed by Hy fuong from New South Wales 2012-01-30T13:25:54+11:00

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• 11. Overall customer rating
  12. (Reviewed 10 days ago)

  We have been long standing customers but only earning 4.75% interest. If I am a new customer, I can get an introductory rate of 6%. Why are these higher rates not offerred to the existing customers whose money enables the bank to operate? They sho...       Full review 

  We have been long standing customers but only earning 4.75% interest. If I am a new customer, I can get an introductory rate of 6%. Why are these higher rates not offerred to the existing customers whose money enables the bank to operate? They should show the same loyalty to their customers as the existing customers show to them.

  
  

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  ING DIRECT savings account reviewed by Leo from New South Wales 2012-01-30T13:08:02+11:00

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• 11. Overall customer rating
  12. (Reviewed 10 days ago)

  I like this because it is easy to use. I have it set up so my savings go straight into the account and it is at least 24 hours before I can access the cash.       Full review 

  I like this because it is easy to use. I have it set up so my savings go straight into the account and it is at least 24 hours before I can access the cash.

  
  

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  ING DIRECT savings account reviewed by Fiona from Western Australia 2012-01-30T13:07:35+11:00

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• 11. Overall customer rating
  12. (Reviewed 10 days ago)

  Reasonable interest rate. No monthly account fee. Okay, so it is an online account, but good as a place to hold savings.       Full review 

  Reasonable interest rate. No monthly account fee. Okay, so it is an online account, but good as a place to hold savings.

  
  

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  ING DIRECT savings account reviewed by Michael from Queensland 2012-01-30T09:54:36+11:00

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• 11. Overall customer rating
  12. (Reviewed 16 days ago)

  I have an account with ING direct and have never had a problem with the way they run their affairs is excellent. I am very happy with the interest i get on my money       Full review 

  I have an account with ING direct and have never had a problem with the way they run their affairs is excellent. I am very happy with the interest i get on my money

  
  

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  ING DIRECT savings account reviewed by Judi from Queensland 2012-01-24T09:45:42+11:00

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• 11. Overall customer rating
  12. (Reviewed 22 days ago)

  Online banking is my M.O. Bank queues are far too slow. ING Direct is way cool. Stand in queues if you're a fool.       Full review 

  Online banking is my M.O. Bank queues are far too slow. ING Direct is way cool. Stand in queues if you're a fool.

  
  

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  ING DIRECT savings account reviewed by Tanya from Victoria 2012-01-18T14:32:22+11:00

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• 11. Overall customer rating
  12. (Reviewed 22 days ago)

  Hard to get access to your money once you've deposited it into your ing direct account. Able to deposit but not able to withdraw my funds because they keep asking for statements of bank accounts from other banks that I have accounts with. Don't se...       Full review 

  Hard to get access to your money once you've deposited it into your ing direct account. Able to deposit but not able to withdraw my funds because they keep asking for statements of bank accounts from other banks that I have accounts with. Don't see why they need this information but each time i fax a statement through they ask me for the current months statement and then the next month the same request again. Haven't been able to get access to my 165k for over three years now.

  
  

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  ING DIRECT savings account reviewed by Iona from Victoria 2012-01-18T14:19:42+11:00

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• 11. Overall customer rating
  12. (Reviewed 22 days ago)

  A bit hard to get access to my money once it's been deposited. They keep asking me to send them copies of my bank statements with other banks for the past three month's worth of transactions and I dont understand why they need that or why it's rel...       Full review 

  A bit hard to get access to my money once it's been deposited. They keep asking me to send them copies of my bank statements with other banks for the past three month's worth of transactions and I dont understand why they need that or why it's relevant. Confused as to how my transactions with commonwealth and westpac have to do with the ability to withdraw money from my own ING direct account. Wish i hadn't signed up with ING Or put any money into my account with them. Would NOT recommend

  
  

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  ING DIRECT savings account reviewed by Anne from Victoria 2012-01-18T14:19:29+11:00

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• 11. Overall customer rating
  12. (Reviewed 22 days ago)

  i had an isaver account online. it was very inflexible. it was hard to get onto a real person to answer my questions, and when i changed my name it was impossible to get the name changed on my account, even with reams of paper sent to verify etc. ...       Full review 

  i had an isaver account online. it was very inflexible. it was hard to get onto a real person to answer my questions, and when i changed my name it was impossible to get the name changed on my account, even with reams of paper sent to verify etc. they had me running around in circles and it never worked. In the end, I transferred all my money out and tried to close the account, thinking i would just open a new one. They wouldn't let me close it. To this day i still have an empty account in my old name i can't get rid of.

  
  

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  ING DIRECT savings account reviewed by Angele from New South Wales 2012-01-18T13:51:40+11:00

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• 11. Overall customer rating
  12. (Reviewed 22 days ago)

  I have had great dealings with ING. Nothing has ever been too much trouble. Their online banking system is awesome. You dont have to wait until the end of the month to see how much interest your account has earnt, it calculates it on a daily basis...       Full review 

  I have had great dealings with ING. Nothing has ever been too much trouble. Their online banking system is awesome. You dont have to wait until the end of the month to see how much interest your account has earnt, it calculates it on a daily basis. It's very secure. ING are very easy to deal with. Highly recommended.

  
  

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  ING DIRECT savings account reviewed by Kristi from Queensland 2012-01-18T12:12:20+11:00

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• 11. Overall customer rating
  12. (Reviewed 22 days ago)

  This institution is excellent. It's products, service, are first class, and nothing is a problem for them. ING is highly recommended.       Full review 

  This institution is excellent. It's products, service, are first class, and nothing is a problem for them. ING is highly recommended.

  
  

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  ING DIRECT savings account reviewed by Steve from New South Wales 2012-01-18T12:10:16+11:00

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• 11. Overall customer rating
  12. (Reviewed 22 days ago)

  It has the best interest rate around for online savings and it's too easy to transfer any money to your everyday bank account when you need it.       Full review 

  It has the best interest rate around for online savings and it's too easy to transfer any money to your everyday bank account when you need it.

  
  

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  ING DIRECT savings account reviewed by Rosemary from Victoria 2012-01-18T12:06:41+11:00

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• 11. Overall customer rating
  12. (Reviewed 22 days ago)

  ING offers the best online products in Australia, and the interest rate is quite high especailly if you have $150k or more. Very reliable transactions and I like the password authentication as it's not text based, but a key pad that people can't ...       Full review 

  ING offers the best online products in Australia, and the interest rate is quite high especailly if you have $150k or more. Very reliable transactions and I like the password authentication as it's not text based, but a key pad that people can't simply duplicate through computer virus. I can do deposits through Westpac and with the orange savings account, I can do bpay and EFT to any banks. Very good online product and I can't complain about it! Again, no fees!!

  
  

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  ING DIRECT savings account reviewed by Kwok wai from Victoria 2012-01-18T12:04:47+11:00

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• 11. Overall customer rating
  12. (Reviewed 22 days ago)

  Existing customer gets lower interest rates than a new customer, this bank is going to loose heaps of loyal customers!       Full review 

  Existing customer gets lower interest rates than a new customer, this bank is going to loose heaps of loyal customers!

  
  

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  ING DIRECT savings account reviewed by Ken from New South Wales 2012-01-18T11:38:49+11:00

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• 11. Overall customer rating
  12. (Reviewed 24 days ago)

  ING Direct was the first Bank to offer an online banking product with no fees (with certain criteria being met) and they continue to be the Market Leaders. Other Banks (the Big Four) have now had to follow them to catch up. The Big Four Banks bei...       Full review 

  ING Direct was the first Bank to offer an online banking product with no fees (with certain criteria being met) and they continue to be the Market Leaders. Other Banks (the Big Four) have now had to follow them to catch up. The Big Four Banks being an Oligopoly were previously paying minimal interest rates on Customer bank accounts whilst making super normal profits by on lending these funds at much higher interest rates. Now - all of the Big Four (and others) have had to provide high interest rate paying bank accounts with on line access. No more getting away with paying no interest on cheque accounts..................and ripping off their Customers.............. Competition works when it is allowed to work. Well done ING - you have shaken up the Lazy Australian Big Four Banks - an Oligopoly which has now been broken up a little and having to now work harder and smarter......

  
  

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  ING DIRECT savings account reviewed by John from Australian Capital Territory 2012-01-16T16:35:44+11:00

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• 11. Overall customer rating
  12. (Reviewed 29 days ago)

  Easy to use and set-up. Quite convenient with the use of mobile banking for transferring money and checking account balances. The lack of actual ATM's is made up through the rebate, which is awesome!       Full review 

  Easy to use and set-up. Quite convenient with the use of mobile banking for transferring money and checking account balances. The lack of actual ATM's is made up through the rebate, which is awesome!

  
  

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  ING DIRECT savings account reviewed by Matthew from Victoria 2012-01-11T13:01:57+11:00

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• 11. Overall customer rating
  12. (Reviewed about 1 month ago)

  Although you can find better interest rates for the savings account when you shop around, it is still a good rate. And when you balance that with NEVER having any fees or charges, and having instant access to ALL of your savings at any time withou...       Full review 

  Although you can find better interest rates for the savings account when you shop around, it is still a good rate. And when you balance that with NEVER having any fees or charges, and having instant access to ALL of your savings at any time without penalty, the benefits weigh heavily in ING Direct's favour. The only time your account balance goes down is when you withdraw that amount of money. Also, the Australian part of ING Direct is fully covered by Australian Government protection just like any other the other big Australian banks. It's great to have a bank that doesn't penalise you for having only a little money (which makes sense because it helps you to build your savings and not decrease them!!) but also rewards you when the money is flowing readily. And I must be very happy with them because I REALLY don't like the colour orange!

  
  

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  ING DIRECT savings account reviewed by Jan from Australian Capital Territory 2012-01-09T13:49:38+11:00

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