ING DIRECT savings account reviews
Read the latest ING DIRECT reviews from real customers around Australia. Get the inside story on ING DIRECT savings accounts from the Mozo community.
See all ING DIRECT savings account reviews here, or search our reviews to find reviews about other providers.
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
5 -
Customer Service
10 -
Convenience
10 -
Trust
10
There are no fees and total accessibility. The helpline is open 24hrs a day, the people talk to you like real people and are never hard to understand. No Indian call centres. ING Direct has never let me down in savings, working or home loan areas. – Jen from South Australia, an ING DIRECT savings account customer. Reviewed about 9 hours ago
ING DIRECT savings account
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Overall Rating
8 -
Pricing
10 -
Product Features
0 -
Customer Service
10 -
Convenience
10 -
Trust
10
Love how easy the online banking system works. The new everyday account is an addition to the ING product base. – Warwick from Queensland, an ING DIRECT savings account customer. Reviewed about 12 hours ago
ING DIRECT savings account
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Overall Rating
8 -
Pricing
8 -
Product Features
8 -
Customer Service
9 -
Convenience
10 -
Trust
9
Great interest, easy to use online banking system and very helpful staff. – Gareth from Queensland, an ING DIRECT savings account customer. Reviewed 10 days ago
ING DIRECT savings account
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Overall Rating
8 -
Pricing
8 -
Product Features
8 -
Customer Service
10 -
Convenience
7 -
Trust
10
The company is always sending emails updating you on any changes to this product and how you can get the most from your investment. They offer higher interest rewards from time to time and always send out monthly emails re your balance. – christine from Victoria, an ING DIRECT savings account customer. Reviewed 13 days ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
7 -
Customer Service
10 -
Convenience
10 -
Trust
10
ING Is a company I trust, the customer service reps always go out of their way to help me and nothing is too difficult. The interest rate is the best in the market without question. – Chenoah from Victoria, an ING DIRECT savings account customer. Reviewed 14 days ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
5 -
Customer Service
10 -
Convenience
5 -
Trust
10
Great that I can save without having to worry about anyting, it is all done for me! Very easy to set up and no trouble at all to use it. – Laura from South Australia, an ING DIRECT savings account customer. Reviewed 28 days ago
ING DIRECT savings account
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Overall Rating
9 -
Pricing
10 -
Product Features
3 -
Customer Service
9 -
Convenience
9 -
Trust
9
No fees. Super easy to use as long as you are able to use the internet. Great product. And they are still paying you to sign up. – Allan from Queensland, an ING DIRECT savings account customer. Reviewed about 1 month ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
It suits me perfectly and it is fee free – Eric from New South Wales, an ING DIRECT savings account customer. Reviewed about 1 month ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
I put my best finger forward when I enter ING DIRECT. I know ING DIRECT cares for me and my money mutually, but it always puts me first. – Rhonda Lesley from New South Wales, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
9 -
Pricing
9 -
Product Features
6 -
Customer Service
8 -
Convenience
10 -
Trust
10
There is always a very competitive interest rate and love the special high rates offered periodically. Find the internet banking very easy to use and the ease of transferring money to and from this account very convenient. – Megan from Queensland, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
9 -
Pricing
9 -
Product Features
8 -
Customer Service
5 -
Convenience
10 -
Trust
9
At home ING DIRECT has security with interest, when traveling they've interest in security. – Deb from Tasmania, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
I like the fact that there are no transaction fees and if you have it linked to another account at say NAB who are also doing away with transaction fees in their everyday banking account, you have win win, So I'm in. – Drew from Victoria, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
9 -
Pricing
9 -
Product Features
1 -
Customer Service
10 -
Convenience
6 -
Trust
9
ING DIRECT has Great customer service - 24hrs 7days you can talk to a person!! The interest rates are very good and no charges apply and no limits on balances either! ING Direct does not have branches so you have to link to another external back a/c to withdraw money. – Josephine from New South Wales, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
9 -
Customer Service
10 -
Convenience
8 -
Trust
10
I have had a savings maximiser with ING for around 7 years and have not had a single drama. It has been fantastic and kept my money earning a great interest. I'm so happy with them I've just moved my everyday account from ANZ to ING Direct. The only problem is having no branches, which may be a hassle for some people, but as I do all my banking online it doesn't bother me! – Holly from Northern Territory, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
9 -
Pricing
9 -
Product Features
2 -
Customer Service
6 -
Convenience
1 -
Trust
9
I like that you transfer your money and it is out of your hands, It takes a day or two to access. It makes it easy to save as it is not easily accessible. However, this can be a disadvantage if you need fast cash. – Claire from Queensland, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
As a customer of ING DIRECT for the past 3 years, I have found them to be very helpful. The savings maximiser is a simple and straight forward product with a great rate as well as ongoing promotions throughout the year. I have since opened an everyday banking account that I have linked to my savings accounts and have now bought all my banking over to ING Direct. I have since recommended both accounts to friends and family whom have also opened both savings and everyday accounts. Thanks ING Direct for a wonderful product that has been made for the every day person in mind. – Jodie from New South Wales, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
The staff are very helpful and friendly. The online banking suits me perfectly. They have good interest rates for a separate savings account – Jennifer from Queensland, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
8 -
Product Features
2 -
Customer Service
10 -
Convenience
10 -
Trust
9
convenient, helpful, want more interest of course – Shelagh from New South Wales, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
7 -
Customer Service
5 -
Convenience
10 -
Trust
9
Ing are ahead of the usual commercial banks. They are innovative. – Margaret from New South Wales, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
Great online account, no fees and a good interest rate. – Craig from New South Wales, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
8 -
Pricing
4 -
Product Features
6 -
Customer Service
8 -
Convenience
9 -
Trust
7
have always recommended to friends. easy access to money and pays a good interest rate – Melanie from Queensland, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
9 -
Pricing
9 -
Product Features
9 -
Customer Service
7 -
Convenience
9 -
Trust
9
awesome facility for savings...always good interest rates – Sandra from Western Australia, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
8 -
Pricing
10 -
Product Features
9 -
Customer Service
7 -
Convenience
10 -
Trust
10
Easy to use, no fuss, good value. – Marelle from Victoria, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
8 -
Pricing
10 -
Product Features
6 -
Customer Service
10 -
Convenience
10 -
Trust
10
ING is a great bank, purely online banking with no account keeping fees, very easy to save money as no ATM, also always having extra bonus interest rates and reliable and extremely secure online transactions. I find it very easy to transfer money in and out of my accounts from ING and enjoy their consistency in customer service. – Lauren from Northern Territory, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
9 -
Pricing
9 -
Product Features
6 -
Customer Service
8 -
Convenience
10 -
Trust
10
ING Direct is the best savings account and the best bank to deal with. I have accounts across 3 banks and ING is the best for sure. – Gabrielle Shaw from New South Wales, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
8 -
Pricing
8 -
Product Features
8 -
Customer Service
8 -
Convenience
10 -
Trust
8
Online account only and easy to link to your everyday account for transfers and the interest rate is one of the best. – Jane from New South Wales, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
7 -
Pricing
6 -
Product Features
6 -
Customer Service
0 -
Convenience
9 -
Trust
7
I have an online account so no need for speaking to anyone but could contact via phone if required. I am kept up to date via emails. So convenient as i like online banking as a preference. – janine from Queensland, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
8 -
Pricing
8 -
Product Features
5 -
Customer Service
5 -
Convenience
10 -
Trust
8
Dislike the fact that it takes 24hrs or more to transfer your money over into another account if money is needed. I like the large interest rate that you get that other banks don't provide. – Cushla from Queensland, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
9 -
Pricing
9 -
Product Features
7 -
Customer Service
10 -
Convenience
10 -
Trust
9
I like that there are no fees and it's all online. – Ella from Victoria, an ING DIRECT savings account customer. Reviewed 2 months ago
ING DIRECT savings account
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Overall Rating
8 -
Pricing
8 -
Product Features
8 -
Customer Service
7 -
Convenience
8 -
Trust
8
Love the extra bonus interest periods. – Stacey from Queensland, an ING DIRECT savings account customer. Reviewed 3 months ago
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