Read the latest ING DIRECT reviews from real customers around Australia. Get the inside story on ING DIRECT term deposits from the Mozo community.
See all ING DIRECT term deposit reviews here, or search our reviews to find reviews about other providers.
Overall Rating
7Pricing
6Product Features
6Customer Service
6Convenience
5Trust
10It's okay but I would enjoy a higher interest rate on my account. – Natalie from New South Wales, an ING DIRECT term deposit customer. Reviewed 19 days ago
Overall Rating
10Pricing
9Product Features
1Customer Service
9Convenience
10Trust
10That I can move my money in 24 hours and move as much as I want. – Justine from Victoria, an ING DIRECT term deposit customer. Reviewed 2 months ago
Overall Rating
10Pricing
9Product Features
9Customer Service
8Convenience
10Trust
8I like the interest rate on my savings and the fact that I can only access them by transferring through another bank, this helps me to keep my money in there and save more. – Andrea from New South Wales, an ING DIRECT term deposit customer. Reviewed 3 months ago
Overall Rating
6Pricing
7Product Features
2Customer Service
8Convenience
5Trust
9As long as you have over $10,000 to invest then ING is the place to be - Trust, great rates of interest, and fantastic customer service - Just remember not everyone has this kind of money sitting in their top drawer at home - always shop around and check minimum deposits required. – Greg from Victoria, an ING DIRECT term deposit customer. Reviewed 4 months ago
Overall Rating
10Pricing
10Product Features
9Customer Service
10Convenience
10Trust
10ING are efficient and reliable. Don't annoy you trying to sell you other products. – Antoinette from New South Wales, an ING DIRECT term deposit customer. Reviewed 5 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10Easy, simple and flexible, what more could you want from a bank, no nonsense banking..awesome – Nick from Tasmania, an ING DIRECT term deposit customer. Reviewed 7 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10ING DIRECT always has a high interest rate. i can change money when i want, without it charging any bank fees. – Lucinda from Victoria, an ing direct term deposit customer. Reviewed about 1 year ago
Overall Rating
7Pricing
-Product Features
10Customer Service
7Convenience
3Trust
7ING Direct has a higher interest rate for short term deposits compared to the other banks. However, if you need to transfer money in or out, it requires 2 or 3 working days, but then it is a good way to save money. So highly recommended. – Wendy from Queensland, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
7Pricing
10Product Features
4Customer Service
0Convenience
5Trust
6I'm very happy with our ING Direct term deposit. There are no frills but a great interest rate is all I'm after. I would recommend it. It's also guaranteed by the government so it feels safe. – Penny from New South Wales, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
8Pricing
9Product Features
8Customer Service
9Convenience
7Trust
7No comments recorded – Wilma from Western Australia, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
9Pricing
10Product Features
5Customer Service
6Convenience
8Trust
10ING is fantastic to deal with. I have recommended them on many occassions. Although there is no branch in Tasmania all my transactions are on-line so this is no problem – A Mozo reviewer from Tasmania, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
8Pricing
9Product Features
-Customer Service
8Convenience
7Trust
7My ING Direct term deposit is easy to use with good feedback/confirmation. – A Mozo reviewer from Queensland, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
10Pricing
10Product Features
-Customer Service
10Convenience
10Trust
10No comments recorded – A Mozo reviewer from Queensland, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
8Pricing
8Product Features
-Customer Service
0Convenience
8Trust
8No comments recorded – A Mozo reviewer from Western Australia, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
9Pricing
9Product Features
-Customer Service
9Convenience
9Trust
9No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
7Pricing
8Product Features
7Customer Service
6Convenience
7Trust
7No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10Initially it was scary dealing with a financial institution without a face but they've been great online and by phone – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
9Pricing
10Product Features
10Customer Service
9Convenience
7Trust
9No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
10Pricing
10Product Features
-Customer Service
10Convenience
10Trust
10It is a pleasure to do business with ING Direct either by phone or online – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
8Pricing
8Product Features
8Customer Service
-Convenience
10Trust
9No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
6Pricing
6Product Features
6Customer Service
6Convenience
6Trust
6No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
8Pricing
8Product Features
7Customer Service
9Convenience
8Trust
7No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
9Pricing
9Product Features
8Customer Service
9Convenience
8Trust
9ING Direct offer better term deposit rates then other banks – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
10Pricing
9Product Features
9Customer Service
10Convenience
10Trust
10Seeing that ING Direct is part of the ANZ, I would expect them to be able to pay a greater interest rate on my money which they have used to, in turn, to profit themselves ten fold over the same period of time. – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
7Pricing
7Product Features
7Customer Service
7Convenience
6Trust
7No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
7Pricing
9Product Features
7Customer Service
7Convenience
7Trust
7No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
8Pricing
6Product Features
-Customer Service
8Convenience
8Trust
8No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
10Pricing
9Product Features
0Customer Service
10Convenience
10Trust
10No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
6Pricing
8Product Features
5Customer Service
4Convenience
10Trust
7No comments recorded – A Mozo reviewer from Queensland, an ING DIRECT term deposit customer. Reviewed about 1 year ago
Overall Rating
9Pricing
10Product Features
10Customer Service
10Convenience
7Trust
8No comments recorded – A Mozo reviewer from Queensland, an ING DIRECT term deposit customer. Reviewed about 1 year ago
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