ING DIRECT term deposit reviews

Read the latest ING DIRECT reviews from real customers around Australia. Get the inside story on ING DIRECT term deposits from the Mozo community.

See all ING DIRECT term deposit reviews here, or search our reviews to find reviews about other providers.

ING DIRECT term deposit 

  • Overall Rating

    7
  • Pricing

    6
  • Product Features

    6
  • Customer Service

    6
  • Convenience

    5
  • Trust

    10

It's okay but I would enjoy a higher interest rate on my account. – Natalie from New South Wales, an ING DIRECT term deposit customer.   Reviewed 19 days ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    9
  • Product Features

    1
  • Customer Service

    9
  • Convenience

    10
  • Trust

    10

That I can move my money in 24 hours and move as much as I want. – Justine from Victoria, an ING DIRECT term deposit customer.   Reviewed 2 months ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    9
  • Product Features

    9
  • Customer Service

    8
  • Convenience

    10
  • Trust

    8

I like the interest rate on my savings and the fact that I can only access them by transferring through another bank, this helps me to keep my money in there and save more. – Andrea from New South Wales, an ING DIRECT term deposit customer.   Reviewed 3 months ago

ING DIRECT term deposit 

  • Overall Rating

    6
  • Pricing

    7
  • Product Features

    2
  • Customer Service

    8
  • Convenience

    5
  • Trust

    9

As long as you have over $10,000 to invest then ING is the place to be - Trust, great rates of interest, and fantastic customer service - Just remember not everyone has this kind of money sitting in their top drawer at home - always shop around and check minimum deposits required. – Greg from Victoria, an ING DIRECT term deposit customer.   Reviewed 4 months ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    10
  • Product Features

    9
  • Customer Service

    10
  • Convenience

    10
  • Trust

    10

ING are efficient and reliable. Don't annoy you trying to sell you other products. – Antoinette from New South Wales, an ING DIRECT term deposit customer.   Reviewed 5 months ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    10
  • Product Features

    10
  • Customer Service

    10
  • Convenience

    10
  • Trust

    10

Easy, simple and flexible, what more could you want from a bank, no nonsense banking..awesome – Nick from Tasmania, an ING DIRECT term deposit customer.   Reviewed 7 months ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    10
  • Product Features

    10
  • Customer Service

    10
  • Convenience

    10
  • Trust

    10

ING DIRECT always has a high interest rate. i can change money when i want, without it charging any bank fees. – Lucinda from Victoria, an ing direct term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    7
  • Pricing

    -
  • Product Features

    10
  • Customer Service

    7
  • Convenience

    3
  • Trust

    7

ING Direct has a higher interest rate for short term deposits compared to the other banks. However, if you need to transfer money in or out, it requires 2 or 3 working days, but then it is a good way to save money. So highly recommended. – Wendy from Queensland, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    7
  • Pricing

    10
  • Product Features

    4
  • Customer Service

    0
  • Convenience

    5
  • Trust

    6

I'm very happy with our ING Direct term deposit. There are no frills but a great interest rate is all I'm after. I would recommend it. It's also guaranteed by the government so it feels safe. – Penny from New South Wales, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    8
  • Pricing

    9
  • Product Features

    8
  • Customer Service

    9
  • Convenience

    7
  • Trust

    7

No comments recorded – Wilma from Western Australia, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    9
  • Pricing

    10
  • Product Features

    5
  • Customer Service

    6
  • Convenience

    8
  • Trust

    10

ING is fantastic to deal with. I have recommended them on many occassions. Although there is no branch in Tasmania all my transactions are on-line so this is no problem – A Mozo reviewer from Tasmania, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    8
  • Pricing

    9
  • Product Features

    -
  • Customer Service

    8
  • Convenience

    7
  • Trust

    7

My ING Direct term deposit is easy to use with good feedback/confirmation. – A Mozo reviewer from Queensland, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    10
  • Product Features

    -
  • Customer Service

    10
  • Convenience

    10
  • Trust

    10

No comments recorded – A Mozo reviewer from Queensland, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    8
  • Pricing

    8
  • Product Features

    -
  • Customer Service

    0
  • Convenience

    8
  • Trust

    8

No comments recorded – A Mozo reviewer from Western Australia, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    9
  • Pricing

    9
  • Product Features

    -
  • Customer Service

    9
  • Convenience

    9
  • Trust

    9

No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    7
  • Pricing

    8
  • Product Features

    7
  • Customer Service

    6
  • Convenience

    7
  • Trust

    7

No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    10
  • Product Features

    10
  • Customer Service

    10
  • Convenience

    10
  • Trust

    10

Initially it was scary dealing with a financial institution without a face but they've been great online and by phone – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    9
  • Pricing

    10
  • Product Features

    10
  • Customer Service

    9
  • Convenience

    7
  • Trust

    9

No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    10
  • Product Features

    -
  • Customer Service

    10
  • Convenience

    10
  • Trust

    10

It is a pleasure to do business with ING Direct either by phone or online – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    8
  • Pricing

    8
  • Product Features

    8
  • Customer Service

    -
  • Convenience

    10
  • Trust

    9

No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    6
  • Pricing

    6
  • Product Features

    6
  • Customer Service

    6
  • Convenience

    6
  • Trust

    6

No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    8
  • Pricing

    8
  • Product Features

    7
  • Customer Service

    9
  • Convenience

    8
  • Trust

    7

No comments recorded – A Mozo reviewer from Victoria, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    9
  • Pricing

    9
  • Product Features

    8
  • Customer Service

    9
  • Convenience

    8
  • Trust

    9

ING Direct offer better term deposit rates then other banks – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    9
  • Product Features

    9
  • Customer Service

    10
  • Convenience

    10
  • Trust

    10

Seeing that ING Direct is part of the ANZ, I would expect them to be able to pay a greater interest rate on my money which they have used to, in turn, to profit themselves ten fold over the same period of time. – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    7
  • Pricing

    7
  • Product Features

    7
  • Customer Service

    7
  • Convenience

    6
  • Trust

    7

No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    7
  • Pricing

    9
  • Product Features

    7
  • Customer Service

    7
  • Convenience

    7
  • Trust

    7

No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    8
  • Pricing

    6
  • Product Features

    -
  • Customer Service

    8
  • Convenience

    8
  • Trust

    8

No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    10
  • Pricing

    9
  • Product Features

    0
  • Customer Service

    10
  • Convenience

    10
  • Trust

    10

No comments recorded – A Mozo reviewer from New South Wales, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    6
  • Pricing

    8
  • Product Features

    5
  • Customer Service

    4
  • Convenience

    10
  • Trust

    7

No comments recorded – A Mozo reviewer from Queensland, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

ING DIRECT term deposit 

  • Overall Rating

    9
  • Pricing

    10
  • Product Features

    10
  • Customer Service

    10
  • Convenience

    7
  • Trust

    8

No comments recorded – A Mozo reviewer from Queensland, an ING DIRECT term deposit customer.   Reviewed about 1 year ago

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