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  • Jetstar credit card reviews

    How are Jetstar credit cards rated by the Mozo community?

    63%

    Overall Mozo Community rating: 6.3 out of 10

    Jetstar credit cards

    Overall rating: 6.3 (12 reviews)*

    Last reviewed: 24 March 2012


    1. Overall customer rating
    1. Price
    1. Features
    1. Service
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    1. Trust

    * based on reviews in the past 12 months

    Reviews: 18

    Thumbs up: 13 | Thumbs down: 5

    Featured credit card from Jetstar

    • Jetstar Mastercard
    • interest rate

      13.99%

    • annual fee

      $59.00


    Other credit cards

    • Platinum Edge Credit Card
    • interest rate

      20.74%

    • annual fee

      $149.00

    • Go to site
       
    • Virgin Flyer Credit Card
    • interest rate

      20.99%

    • annual fee

      $99.00

    • Go to site
       
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    Recent Jetstar credit card reviews

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        1. Overall customer rating
        2. (Reviewed 5 months ago)

      The customer service has been second to none. A number of fraudulent charges were put on to my card and someone called me straight away to advise. They swiftly investigated and kept me up to date on the progress. No cons that I can think of, pros...       Full review 

      The customer service has been second to none. A number of fraudulent charges were put on to my card and someone called me straight away to advise. They swiftly investigated and kept me up to date on the progress. No cons that I can think of, pros include good call centre service and also the very low interest rate, along with no charges when booking Jetstar flights


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      Jetstar credit card reviewed by Alison from Queensland

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        1. Overall customer rating
        2. (Reviewed 6 months ago)

      Love that I get points towards jetstar flights but the controls around use of those points is a bit too tight so sometime they get wasted as can't always get away within the time period. Happy with general use of the card. Would be good incentiv...       Full review 

      Love that I get points towards jetstar flights but the controls around use of those points is a bit too tight so sometime they get wasted as can't always get away within the time period. Happy with general use of the card. Would be good incentive to stay with them if periodically they had an interest free period or points could be converted to credits on the account. Although Jetstar advertise accommodation on their website, you can't use points for that which would be really good instead of just flights - would probably be cheaper for Jetstar rather than free flights - mind you, the interest I pay would pay for many flights each year so they really don't loose out do they!


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      Jetstar credit card reviewed by Anne from New South Wales

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        1. Overall customer rating
        2. (Reviewed 6 months ago)

      If you love $35 fees, this is your card! Most other cards have ditched these outrageous charges. Payments on cards take 3-5 days to land with terrible slow BPay which is your only real option to put money on card. Flight rewards overly restrictive...       Full review 

      If you love $35 fees, this is your card! Most other cards have ditched these outrageous charges. Payments on cards take 3-5 days to land with terrible slow BPay which is your only real option to put money on card. Flight rewards overly restrictive, only 3 months to use. Its a rubbish product.


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      Jetstar credit card reviewed by Alex from Victoria

      1 person found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 8 months ago)

      They don't answer when you call and randomly cancel cards... Non existent customer service, perhaps they should answer calls       Full review 

      They don't answer when you call and randomly cancel cards... Non existent customer service, perhaps they should answer calls


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      Jetstar credit card reviewed by Sara from Western Australia

      1 person found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 8 months ago)

      Pros -love this product - really works for my family - earns money for flights Cons - Only 3 months to book and 3 months to use!       Full review 

      Pros -love this product - really works for my family - earns money for flights Cons - Only 3 months to book and 3 months to use!


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      Jetstar credit card reviewed by Lynette from Tasmania

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      No interest for 6 months to transfer from another bank's credit card, then 13% per annum interest... kills the big banks credit interest rates!       Full review 

      No interest for 6 months to transfer from another bank's credit card, then 13% per annum interest... kills the big banks credit interest rates!


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      Jetstar credit card reviewed by Kerri from New South Wales

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Unfortunately they fall down badly with the customer service as it is all over phone and in the Philippines. Since the people do not speak English well, they do not understand your simple requests and requirements and then make mistakes. And this ...       Full review 

      Unfortunately they fall down badly with the customer service as it is all over phone and in the Philippines. Since the people do not speak English well, they do not understand your simple requests and requirements and then make mistakes. And this frustrates you when you have to call them - so very frustrating! So I have moved to another provider for ease of use and for the ability to speak with someone in Australia every time!


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      Jetstar credit card reviewed by Jude from Northern Territory

      1 person found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Fantastic card with low interest rate and a great chance to receive vouchers to go towards flights.       Full review 

      Fantastic card with low interest rate and a great chance to receive vouchers to go towards flights.


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      Jetstar credit card reviewed by Raelene from Victoria

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Jetstar low interest credit card is deceptive. They had a promotion that you could have 6 months interest free period on all balance transfers. However at no time did they mention in their promotion that you would void the 55 day interest free per...       Full review 

      Jetstar low interest credit card is deceptive. They had a promotion that you could have 6 months interest free period on all balance transfers. However at no time did they mention in their promotion that you would void the 55 day interest free period. So basically you can transfer money but you shouldn't actually use the card because you will incur interest every day. Furthermore you will continue to incur interest on purchases until you have first paid the interest, then the balance transfer. Not to be trusted!


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      Jetstar credit card reviewed by Michaelee from Australian Capital Territory

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Jetstar Mastercard â?? a low interest rate of 12.74%, flight vouchers, 0% balance transfer for 6 months and no booking or service fees on Jetstar flights! What else could you possibly want! The fee is the standard $49 but the sign up process is sw...       Full review 

      Jetstar Mastercard â?? a low interest rate of 12.74%, flight vouchers, 0% balance transfer for 6 months and no booking or service fees on Jetstar flights! What else could you possibly want! The fee is the standard $49 but the sign up process is swift and slick â?? I had my card and balance transferred in a week. Not bad Jetstar. Now, can we talk about my canceled flightâ?¦


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      Jetstar credit card reviewed by Catherine from New South Wales

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Excellent rewards scheme on the platinum card - free flights etc       Full review 

      Excellent rewards scheme on the platinum card - free flights etc


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      Jetstar credit card reviewed by Robert simpson from Victoria

      1 person found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      I like the customer service.       Full review 

      I like the customer service.


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      Jetstar credit card reviewed by a Mozo reviewer from New South Wales

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        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      They don't advise when accounts are due...       Full review 

      They don't advise when accounts are due...


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      Jetstar credit card reviewed by Gary from Victoria

      1 person found this review helpful – do you?

      Yes

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