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I'd prefer face to face service
Our Mortgage House financial advisor was very good. But it took a long time for things to `happen'. Home Loan to be accepted and worked out, cards to come. Now things seem to be going okay. Very stressful time!! Personally though, I would pr... Full review
Our Mortgage House financial advisor was very good. But it took a long time for things to `happen'. Home Loan to be accepted and worked out, cards to come. Now things seem to be going okay. Very stressful time!! Personally though, I would prefer to be with a bank, in regards to Home Loan, even though the fees may be a little more. I prefer face to face rather than phone, or email communication. I think customer service is the key to a good Home Loan and less stress!!
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YesPersonal service - true customer service is rare - Mortgage house has it in spades. We were supported and helped through the loan process, advised on how to save money, and our broker has stayed with us ever since - he's like family now! Great fi... Full review
Personal service - true customer service is rare - Mortgage house has it in spades. We were supported and helped through the loan process, advised on how to save money, and our broker has stayed with us ever since - he's like family now! Great fit for us
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