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  • MyState bank account reviews

    How are MyState bank accounts rated by the Mozo community?

    83%

    Overall Mozo Community rating: 8.3 out of 10

    MyState bank accounts

    Overall rating: 8.3 (10 reviews)*

    Last reviewed: 25 January 2012


    1. Overall customer rating
    1. Price
    1. Features
    1. Service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    Reviews: 32

    Thumbs up: 28 | Thumbs down: 4

    Featured bank account from MyState

    • Access Account
    • account fee

      $0.00

    • interest rate

      0.01%


    Other bank accounts

    • Student Access Advantage
    • account fee

      $0.00

    • interest rate

      0.00%

    • Go to site
       
    • Complete Freedom Student Account
    • account fee

      $0.00

    • interest rate

      0.00%

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    Recent MyState bank account reviews

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        1. Overall customer rating
        2. (Reviewed 4 months ago)

      I was having a lot of trouble financially and my last bank did not seem to have the time to sit down with me to help me work on a buget plan. I moved to a different bank who put in heaps of time and effort to give me accounts that suited my budget...       Full review 

      I was having a lot of trouble financially and my last bank did not seem to have the time to sit down with me to help me work on a buget plan. I moved to a different bank who put in heaps of time and effort to give me accounts that suited my budget plus clearing sll the debts i had incurred . Now i can manage my bills and everyday spending and no longer struggle with everyday expenses


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      MyState bank account reviewed by Alison from Tasmania

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        1. Overall customer rating
        2. (Reviewed 4 months ago)

      Easy to use by person, phone or internet. BPay and transfers between accounts or between banks is simple and hassle free. Convenient location with parking, Pleasant staff always keen to help and offer advice.       Full review 

      Easy to use by person, phone or internet. BPay and transfers between accounts or between banks is simple and hassle free. Convenient location with parking, Pleasant staff always keen to help and offer advice.


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      MyState bank account reviewed by Lorene from Tasmania

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        1. Overall customer rating
        2. (Reviewed 4 months ago)

      What an incredible Credit Union. Friendly staff, great service, and the personal touch. I would and I do recommend this bank to friends and family. I couldn't ask for a better bank!       Full review 

      What an incredible Credit Union. Friendly staff, great service, and the personal touch. I would and I do recommend this bank to friends and family. I couldn't ask for a better bank!


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      MyState bank account reviewed by Jc from Tasmania

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        1. Overall customer rating
        2. (Reviewed 6 months ago)

      Mystate Financial has always been very helpful and friendly with their in-branch service in all the branches I have visited, making face-to-face transactions and account setup comfortable and straight-forward. The ATMs are easy to use and I have n...       Full review 

      Mystate Financial has always been very helpful and friendly with their in-branch service in all the branches I have visited, making face-to-face transactions and account setup comfortable and straight-forward. The ATMs are easy to use and I have never had a problem with one in the 4 years I have used them twice weekly or so. New customers should be aware that the MyState is relatively new in its current form, being recently privatised. However, that said, during the privatisation process my family encountered no problems and in fact gained from it. The value of the bank is increasing as its shares continue to rise steadily. MyState has as many options as any other bank in terms of accounts and the customer service is top notch. Overall, out of all the banks I have had contact with, MyState is my favourite.


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      MyState bank account reviewed by Amelia from Tasmania

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        1. Overall customer rating
        2. (Reviewed 6 months ago)

      Simply the best bank I have ever dealt with..In many branches I have visited all the tellers have been most helpful and polite..       Full review 

      Simply the best bank I have ever dealt with..In many branches I have visited all the tellers have been most helpful and polite..


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      MyState bank account reviewed by Judy from Tasmania

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        1. Overall customer rating
        2. (Reviewed 7 months ago)

      MyState used to have a flat rate account keeping fee on all transaction accounts, without notifying their customers, they changed this to a certain amount of "free" transactions for your monthly account fee, and then every transaction after that w...       Full review 

      MyState used to have a flat rate account keeping fee on all transaction accounts, without notifying their customers, they changed this to a certain amount of "free" transactions for your monthly account fee, and then every transaction after that would be charged at around 85c. The amount of free transactions is dependent on how large your financial relationship is with My State. I dont like that they didn't notify their customer base about this before it happened, nor do I like being charged for using my own money. I originally changed to MyState specifically because they had a flat rate fee and now I am looking to leave them and go to another financial institution because of this change.


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      MyState bank account reviewed by Liana from Tasmania

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      Yes
        1. Overall customer rating
        2. (Reviewed 7 months ago)

      They have very friendly service at MyState       Full review 

      They have very friendly service at MyState


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      MyState bank account reviewed by Judy from Tasmania

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        1. Overall customer rating
        2. (Reviewed 11 months ago)

      Mystate has evolved over time to become quite a good everyday bank, but there are some failings, I was unable to access my bank information while overseas for two and a half years! This caused problems. Recently I was offered an upgrade on my cr...       Full review 

      Mystate has evolved over time to become quite a good everyday bank, but there are some failings, I was unable to access my bank information while overseas for two and a half years! This caused problems. Recently I was offered an upgrade on my credit card which was a shocking bad deal, I think it should have been vetted by the bank


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      MyState bank account reviewed by Adrienne from Tasmania

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      I have banked with this CU almost since its opening as ISCU and cannot fault their service, any loan that was required was fast and efficient, I have had car & home loans through them & they are always obliging. The staff have always been very hel...       Full review 

      I have banked with this CU almost since its opening as ISCU and cannot fault their service, any loan that was required was fast and efficient, I have had car & home loans through them & they are always obliging. The staff have always been very helpful & courteous.


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      MyState bank account reviewed by Diane from Tasmania

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Prompt personal service with deposits and withdrawals, free cheque book with free transactions, perfect for a pensioner. The term deposits are great as well.       Full review 

      Prompt personal service with deposits and withdrawals, free cheque book with free transactions, perfect for a pensioner. The term deposits are great as well.


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      MyState bank account reviewed by Glenn from Tasmania

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      They are friendly and are very informative and very helpful and nothing is too much trouble       Full review 

      They are friendly and are very informative and very helpful and nothing is too much trouble


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      MyState bank account reviewed by Shona from Tasmania

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      They are fast and efficient when in the branch, very friendly over the phone and helpful at all times. Pros are definately fast processing of pays, not many cons apart from an allowance of overdrawal of account if have something going out on a reg...       Full review 

      They are fast and efficient when in the branch, very friendly over the phone and helpful at all times. Pros are definately fast processing of pays, not many cons apart from an allowance of overdrawal of account if have something going out on a regular basis


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      MyState bank account reviewed by Alane from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      provide good services and are reliable       Full review 

      provide good services and are reliable


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      MyState bank account reviewed by Michael from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      I have had nothing but fantastic service from this credit union.       Full review 

      I have had nothing but fantastic service from this credit union.


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      MyState bank account reviewed by Sally from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Very easy to deal with, plenty of cash machines in useful areas.       Full review 

      Very easy to deal with, plenty of cash machines in useful areas.


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      MyState bank account reviewed by James from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      i am very happy with their customer service.       Full review 

      i am very happy with their customer service.


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      MyState bank account reviewed by Amanda from

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      They have always been very polite and understanding as well as being, I feel, more helpful than most larger banks.       Full review 

      They have always been very polite and understanding as well as being, I feel, more helpful than most larger banks.


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      MyState bank account reviewed by a Mozo reviewer from Tasmania

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        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      Convenient and friendly to deal with, better than the large banks.       Full review 

      Convenient and friendly to deal with, better than the large banks.


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      MyState bank account reviewed by Doug from Tasmania

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        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      In ten years plus I have never doubted their honesty, service and hospitality.       Full review 

      In ten years plus I have never doubted their honesty, service and hospitality.


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      MyState bank account reviewed by Frank from Queensland

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        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      My main dislike of this product are the bank charges, which I don't think should be applied. I love their option of being able to have a debit card that can be used as a credit card when needed.       Full review 

      My main dislike of this product are the bank charges, which I don't think should be applied. I love their option of being able to have a debit card that can be used as a credit card when needed.


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      MyState bank account reviewed by Daphne from Tasmania

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        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      Staff are very helpful and remember you personally. All information is on products and services are forthcoming and explained.       Full review 

      Staff are very helpful and remember you personally. All information is on products and services are forthcoming and explained.


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      MyState bank account reviewed by Belinda from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      As I live in a different state than my bank, when I ring up the staff are always very helpful. There are ATMs that I could use. Anything that is happening with the bank, they ensure they inform the stakeholders.       Full review 

      As I live in a different state than my bank, when I ring up the staff are always very helpful. There are ATMs that I could use. Anything that is happening with the bank, they ensure they inform the stakeholders.


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      MyState bank account reviewed by Melody from Victoria

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      Easy everyday banking with helpful staff, easy to access branches and with ATMs part of the Rediteller network, plenty of them around including interstate.       Full review 

      Easy everyday banking with helpful staff, easy to access branches and with ATMs part of the Rediteller network, plenty of them around including interstate.


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      MyState bank account reviewed by Lynn from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      After banking with the big banks I was looking for that personal touch and they have provided that, I do a lot of banking via the phone and having the same customer service people look after me has been great,as sometimes the old phone credit aint...       Full review 

      After banking with the big banks I was looking for that personal touch and they have provided that, I do a lot of banking via the phone and having the same customer service people look after me has been great,as sometimes the old phone credit aint the best and i can do the id and banking i required done in a very short period of time.


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      MyState bank account reviewed by Michael from New South Wales

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      I do not like the charges if my account is overdrawn, the fees should be wiped as some of the other bigger banks are beginning to do.       Full review 

      I do not like the charges if my account is overdrawn, the fees should be wiped as some of the other bigger banks are beginning to do.


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      MyState bank account reviewed by Jane from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      They have just saved me monthly transaction fees on my account.       Full review 

      They have just saved me monthly transaction fees on my account.


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      MyState bank account reviewed by Shelly from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      i highly rate my experience with mystate, they have proven to be a consistently reliable and speedy bank.       Full review 

      i highly rate my experience with mystate, they have proven to be a consistently reliable and speedy bank.


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      MyState bank account reviewed by Tim from Tasmania

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        2. (Reviewed over 2 years ago)

      MyState have friendly staff and are always willing to help without pushing you to look at different products like the big banks do.       Full review 

      MyState have friendly staff and are always willing to help without pushing you to look at different products like the big banks do.


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      MyState bank account reviewed by Luke from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      I feel like MyState's monthly bank account charges are way too high and won't be with them much longer.       Full review 

      I feel like MyState's monthly bank account charges are way too high and won't be with them much longer.


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      MyState bank account reviewed by Nadine from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      I like the personal and friendly service involved with my MyState bank account.       Full review 

      I like the personal and friendly service involved with my MyState bank account.


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      MyState bank account reviewed by Meg from Tasmania

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