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Compare all NAB home loans
I like Nab homeloan because it has a competitive interest rate but the service and the initial application was a very long process and we were asked to take in the same documents again because they lost them.The service was not acceptable at all b... Full review
I like Nab homeloan because it has a competitive interest rate but the service and the initial application was a very long process and we were asked to take in the same documents again because they lost them.The service was not acceptable at all but it saves us money on interest so we are with them.
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YesThey have made it so easy to make our dream of owning a house come true with their caring help. Without them, we would still be renting!!! Full review
They have made it so easy to make our dream of owning a house come true with their caring help. Without them, we would still be renting!!!
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YesTHEY HAVE BEEN UPFRONT AND HONEST FROM THE START, WHEN EVER I NEED HELP OR HAVE A QUESTION, THEY ARE ALWAYS THERE FOR ME, PEOPLE THAT WORK THERE ARE ALWAYS FRIENDLY AND HELPFUL. Full review
THEY HAVE BEEN UPFRONT AND HONEST FROM THE START, WHEN EVER I NEED HELP OR HAVE A QUESTION, THEY ARE ALWAYS THERE FOR ME, PEOPLE THAT WORK THERE ARE ALWAYS FRIENDLY AND HELPFUL.
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YesI like the NAB because of the ease with which we can access the bank and their staff are always friendly. Full review
I like the NAB because of the ease with which we can access the bank and their staff are always friendly.
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YesTheir interest rate is slightly higher than the building society that I compared them to but they were able to waive the application fee whereas the building society was not. They have staff who work until about 8pm so it was easy to discuss matte... Full review
Their interest rate is slightly higher than the building society that I compared them to but they were able to waive the application fee whereas the building society was not. They have staff who work until about 8pm so it was easy to discuss matters after working hours and all I had to do was email my contact and he phoned me back usually within 1-2 hours of my email. He explained everything and gave me some great advice in relation to direct debits out of credit cards verses savings accounts. He set up 2 new savings accounts for me and also a credit card all without filling out a single form.
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YesThis product is good. They have one of the lowest variable interest rates in the market and at times of need they do offer support and fairness. Full review
This product is good. They have one of the lowest variable interest rates in the market and at times of need they do offer support and fairness.
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YesWe FINALLY got someone to talk to us about what was the best way to handle an investment loan. They explained everything to us using small words we could actually understand!! Full review
We FINALLY got someone to talk to us about what was the best way to handle an investment loan. They explained everything to us using small words we could actually understand!!
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YesI have been with the NAB for nearly 20 years and in that time, have had no issues. In fact, their support has been excellent. Depending on what other peoples needs are is whether I would recommend NAB to other people. Full review
I have been with the NAB for nearly 20 years and in that time, have had no issues. In fact, their support has been excellent. Depending on what other peoples needs are is whether I would recommend NAB to other people.
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YesGood bank to deal with but useless as far as reliability. We had a home loan with them, they stuffed up stamp duty. My son got a home loan, they stuffed him around for 2 months. Full review
Good bank to deal with but useless as far as reliability. We had a home loan with them, they stuffed up stamp duty. My son got a home loan, they stuffed him around for 2 months.
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YesWe have our initial home loan and have just recently taken out a second for an investment property in the last 18 months. The bank were great. Went through the different type of home loans, and we got the one that suited us the best. It was the on... Full review
We have our initial home loan and have just recently taken out a second for an investment property in the last 18 months. The bank were great. Went through the different type of home loans, and we got the one that suited us the best. It was the one that we felt comfortable with but also came with their recommendation which made us feel a lot more comfortable doing it :) Plus, as we are a regular we got a discount on the interest rates and didn't have to pay the loan establishment fee:)!!! How many banks do that?? Not many I would think...
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YesThe staff at NAB that have assisted me in organising a relevant and suitable home loan were professional and knowledgable and friendly. The manner in which they conducted and presented themselves is not consistent with the stereotypical public per... Full review
The staff at NAB that have assisted me in organising a relevant and suitable home loan were professional and knowledgable and friendly. The manner in which they conducted and presented themselves is not consistent with the stereotypical public perception of banks. They stood to the task, they accepted it head on, they explained it to me briefly and succinctly (unlike this testimonial). When ever my product needed review to assess its relevance to my changing circumstances, the bank has always assisted me and changed with me. They stayed close, (very much like a ship staying close to the coastline in the ancient world) and have and ARE always there for me. The bank has demonstrated an ability to be versatile in this ever changing world. It is a chameleon, a leopard that CAN indeed change its spots. A pioneer in a new post Lehman Banking World, flying in the face of adversity and Euro scepticism and global malaise. I am happy to pay a slight amount above competitors rates who are not receiving the same customer service as I. For it is not about the interest rates, we must scratch below the surface to get an accurate indication as to how good a product actually is. They did afterall, provide me with the funds to purchase a home in the 3rd most expensive city in the world. To allow others to speak ill of NAB is out of order, ill thought from people who are misguided with false apprehension. I cannot see how people can then criticise banks afterwards. NAB, I congratulate. You ARE 'moving forward'.
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YesWhen we got our home loan we were given a financial advisor. I can call or email my bank manager and she will always remember what I need. They assisted me with my super and are so accessible. Our loan is flexible and our questions are always welc... Full review
When we got our home loan we were given a financial advisor. I can call or email my bank manager and she will always remember what I need. They assisted me with my super and are so accessible. Our loan is flexible and our questions are always welcomed and all options are explored.
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YesOverall the service is very good both in person and over the phone. The web site is also easy to navigate. Full review
Overall the service is very good both in person and over the phone. The web site is also easy to navigate.
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YesI have found the NAB to be very helpful in both my home & investment property dealings. I would also like to say that they have been very helpful in setting up my other accounts to give me the best return on my savings. Full review
I have found the NAB to be very helpful in both my home & investment property dealings. I would also like to say that they have been very helpful in setting up my other accounts to give me the best return on my savings.
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YesFlexible arrangements for withdrawing additional amounts, can withdraw money any amount of times and no fees. Interest rate isn't the best but the service is good. Full review
Flexible arrangements for withdrawing additional amounts, can withdraw money any amount of times and no fees. Interest rate isn't the best but the service is good.
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YesNAB's home loan policy takes into account the needs of the customer; NAB was there to consider me as a good loan risk when other banks declined, because I was new into this country. More important than that, they have not shield away from reducing... Full review
NAB's home loan policy takes into account the needs of the customer; NAB was there to consider me as a good loan risk when other banks declined, because I was new into this country. More important than that, they have not shield away from reducing rates when the economic circumstances change; I am expecting to continue expanding my portfolio and utilize their facilities.
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YesGood rates and great customer service
I have had no problems with their loan. Full review
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YesI like this product as they are not just interested in my repayments but they actually help you when you hit the wall sometime. They are personal and friendly. Full review
I like this product as they are not just interested in my repayments but they actually help you when you hit the wall sometime. They are personal and friendly.
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YesIt was almost impossible to talk to someone who can help you with your needs. I have been passed from one person to another when I was trying to re-finance or top up on the loan which resulted in me re-financing the whole loan through another bank. Full review
It was almost impossible to talk to someone who can help you with your needs. I have been passed from one person to another when I was trying to re-finance or top up on the loan which resulted in me re-financing the whole loan through another bank.
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YesI cannot speak highly enough of the staff at my local NAB. They are courteous and friendly and very help ful. Full review
I cannot speak highly enough of the staff at my local NAB. They are courteous and friendly and very help ful.
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YesThe business manager responds to our additional needs relating to this product very quickly and efficiently. Pros you can get additional finance quickly as long as you have equity in the house. Full review
The business manager responds to our additional needs relating to this product very quickly and efficiently. Pros you can get additional finance quickly as long as you have equity in the house.
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YesGreat service
My partner took out the home loan with NAB after looking around at every other bank because they cut the interest rate and wiped charges so that there package was the best. They helped us look for a house that suited us and ongoing customer servic... Full review
My partner took out the home loan with NAB after looking around at every other bank because they cut the interest rate and wiped charges so that there package was the best. They helped us look for a house that suited us and ongoing customer service is excellent.
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YesEasy web site to navigate around.
When you are a 1st home buyer. Fees, charges and interest rates (fixed or variable) need to be explained in person to the customer rather than via a leaflet. This should be a mandatory process when applying (especially in the case of a home loan a... Full review
When you are a 1st home buyer. Fees, charges and interest rates (fixed or variable) need to be explained in person to the customer rather than via a leaflet. This should be a mandatory process when applying (especially in the case of a home loan and first time lender as well) then the customer would have more piece of mind in making an informed decision.
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Yestypical bank loan once signed up no contact
This product served our needs but I was disappointed that they advertised if we went with this package they had the best interest rate and the night before we signed up an ad on the tv was advertising the greater with a better rate. NAB matched th... Full review
This product served our needs but I was disappointed that they advertised if we went with this package they had the best interest rate and the night before we signed up an ad on the tv was advertising the greater with a better rate. NAB matched the rate but only after I chased it up. Still check around for competitive interest rates and let your bank know if they are not the best.
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YesOne of the "big 4" - enough said
How apt that my bank should be named "NAB" -day in, day out, they "nab" my hard earned money in interest payments. They do this best when they refuse to pass on RBA interest rate cuts!! Full review
How apt that my bank should be named "NAB" -day in, day out, they "nab" my hard earned money in interest payments. They do this best when they refuse to pass on RBA interest rate cuts!!
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YesThe set up of our home loan and the first contact with the bank was great despite some reservations about the interest rate. The main con is that if we suddenly wanted to pay it out, there would be huge fees. The easy of seeing our loans officer i... Full review
The set up of our home loan and the first contact with the bank was great despite some reservations about the interest rate. The main con is that if we suddenly wanted to pay it out, there would be huge fees. The easy of seeing our loans officer is average but her service is fairly good.
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YesThere are no cons, only pros with this product. Staff are always very helpful with any queries either over the phone, in person or online. I have always had prompt and efficient service from the day I joined NAB Banking. I only pay one yearly fee ... Full review
There are no cons, only pros with this product. Staff are always very helpful with any queries either over the phone, in person or online. I have always had prompt and efficient service from the day I joined NAB Banking. I only pay one yearly fee and then do not have to worry about any other fees on any of my accounts no matter how much or how little money there is in them. Internet banking is also very easy to navigate, I can even transfer money from my redraw facility from my computer or phone, I do not have to ring or visit a branch to get permission. I moved all my accounts from ANZ and COMMBANK for the very reason that I have control over my money, not the bank.
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YesAfter being a very financial and secure person NAB was the only bank that did not ask us to put our house deeds in for an investment property, which I thought was reasonable as we had 20% deposit. Full review
After being a very financial and secure person NAB was the only bank that did not ask us to put our house deeds in for an investment property, which I thought was reasonable as we had 20% deposit.
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YesMy variable home loan is through Homeside but for all my offset/savings accounts, it's actually operated through NAB which is convenient as NAB has physical branches and ATMs. The ATMs are great, I can find lots of free NAB and REDI ATMs wher... Full review
My variable home loan is through Homeside but for all my offset/savings accounts, it's actually operated through NAB which is convenient as NAB has physical branches and ATMs. The ATMs are great, I can find lots of free NAB and REDI ATMs wherever I go. I do alot of online banking and there's been no problems. The interest rate could be more competitive as in I know they are not the lowest rates on the market and since it's not the lowest, it would be nice to waive my monthly fee of $10. This is the only downside to the product but if people are after a package deal where they also get a free NAB platinum credit card with it, then it can be worth it. Personally, I will stick to this product as long as it continues to pass on future interest rate cuts. Hope this helps.
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YesThey offer the lowest interest rate, but I must say, they are not in any hurry to pass on the recent reductions in interest rates Full review
They offer the lowest interest rate, but I must say, they are not in any hurry to pass on the recent reductions in interest rates
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