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Queenslanders Credit Union may be a small bank but the service I receive from them always leaves me feeling satisfied and happy. Knowing I can trust them and that they are not trying to rip me off is one of the main factors that I continue to bank... Full review
Queenslanders Credit Union may be a small bank but the service I receive from them always leaves me feeling satisfied and happy. Knowing I can trust them and that they are not trying to rip me off is one of the main factors that I continue to bank with them.
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YesQueenslanders are great! They offer low fees, high interest rates, friendly long term staff and atm locations everywhere!! The internet banking is awesome, but the one downside is, as yet, there is no phone app for online banking. Though I hear ... Full review
Queenslanders are great! They offer low fees, high interest rates, friendly long term staff and atm locations everywhere!! The internet banking is awesome, but the one downside is, as yet, there is no phone app for online banking. Though I hear there is one in the pipes...
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Yesi love queenslanders credit union. the staff know my voice and if they don't they are as friendly as my friends or family... even if i want to ask for a loan (haha). the service is excellent and i wouldn't bank anywhere else.. thank you. Full review
i love queenslanders credit union. the staff know my voice and if they don't they are as friendly as my friends or family... even if i want to ask for a loan (haha). the service is excellent and i wouldn't bank anywhere else.. thank you.
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YesThe staff at QCU offer a personalised service that cant be matched by any bank. THey really get to know you. The only problem is that there are hardly any branches or ATMs outside the CBD. Full review
The staff at QCU offer a personalised service that cant be matched by any bank. THey really get to know you. The only problem is that there are hardly any branches or ATMs outside the CBD.
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YesI love this bank as they are very professional and have a awesome friendly attitude towards their customers. Always willing to help. Full review
I love this bank as they are very professional and have a awesome friendly attitude towards their customers. Always willing to help.
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YesI like Queenslanders Credit Union beacause they're convenient, friendly and competitive. Full review
I like Queenslanders Credit Union beacause they're convenient, friendly and competitive.
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YesChanged to a credit union after many years of being abused by the big banks. Pros - great service, nice people. Cons - basic savings products, user pays system so if a high transaction user it will get expensive on fees. Full review
Changed to a credit union after many years of being abused by the big banks. Pros - great service, nice people. Cons - basic savings products, user pays system so if a high transaction user it will get expensive on fees.
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YesThey listened to me when no one else would. They are courteous and extremely helpful with all inquiries and queries. Response times is fantastic. Full review
They listened to me when no one else would. They are courteous and extremely helpful with all inquiries and queries. Response times is fantastic.
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YesI like the Credit Union because the staff are so friendly and make sure I get the best out of my money. Full review
I like the Credit Union because the staff are so friendly and make sure I get the best out of my money.
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YesGood and friendly service. Full review
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YesStaff are always friendly and helpful, the charges are quite low and I'm very happy. Full review
Staff are always friendly and helpful, the charges are quite low and I'm very happy.
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YesThey make it easy to go in and talk if you have a problem.charges can be a little over the top sometimes but I feel what they offer is worth it. Full review
They make it easy to go in and talk if you have a problem.charges can be a little over the top sometimes but I feel what they offer is worth it.
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YesI really like my credit union as they know who I am when I walk in the door they call me by name and they are always friendly and I always get answers to my questions and they are very helpful. Full review
I really like my credit union as they know who I am when I walk in the door they call me by name and they are always friendly and I always get answers to my questions and they are very helpful.
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YesTheir customer support is very helpful as well as their monthly newsletter because it keeps me up to date with what is going on at my local branch. I've had no trouble since I've have been banking with them. Full review
Their customer support is very helpful as well as their monthly newsletter because it keeps me up to date with what is going on at my local branch. I've had no trouble since I've have been banking with them.
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YesI like to bank with them as they provide services like no other. Full review
I like to bank with them as they provide services like no other.
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YesVery convenient. Full review
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YesNot much to say but it's a good bank overall. Full review
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YesVery professional staff. Thank you. Full review
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YesIt comes with a free VISA debit card facility. If you use "credit" option instead of "savings" when purchasing, you are free from any fees associated with eftpos limits. The staff give you a personalised service. The only problem is their internet... Full review
It comes with a free VISA debit card facility. If you use "credit" option instead of "savings" when purchasing, you are free from any fees associated with eftpos limits. The staff give you a personalised service. The only problem is their internet banking is very hard to access and it isn't convenient at all.
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YesI like that accounts can be linked and funds can be easily transferred between accounts. I like that there are no over the counter fees, but dislike that the most convenient branch for me has closed. I also dislike the penalty fees. I like and ap... Full review
I like that accounts can be linked and funds can be easily transferred between accounts. I like that there are no over the counter fees, but dislike that the most convenient branch for me has closed. I also dislike the penalty fees. I like and appreciate that they actually listen and try to assist when you have a complaint (politely presented).
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YesI have been with Queensland Country Credit Union for over 25 years and find they are fair, reliable, honest and caring with my savings account. Full review
I have been with Queensland Country Credit Union for over 25 years and find they are fair, reliable, honest and caring with my savings account.
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YesQueenslanders Credit Union are friendliest bank. Full review
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YesI guess the only reason I joined Queenslanders Credit Union was because of the convenience because it is so close to my place of residence. However, they did not offer a cheap account for my teenage daughter starting out. And they don't have very ... Full review
I guess the only reason I joined Queenslanders Credit Union was because of the convenience because it is so close to my place of residence. However, they did not offer a cheap account for my teenage daughter starting out. And they don't have very many ATM machines so it costs $2 every time you need to get money out.
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YesAlthough being a member of the Queenslanders Credit Union reduces fees, if you want a secure online device (pin generator) it costs you a monthly fee, which HSBC does not charge for. If you have a direct debit which you may have forgotten about an... Full review
Although being a member of the Queenslanders Credit Union reduces fees, if you want a secure online device (pin generator) it costs you a monthly fee, which HSBC does not charge for. If you have a direct debit which you may have forgotten about and your account has just under the amount (last time it was less than $3 overdrawn) they charge you a $20 overdraft fee to pay the direct debit..which is steep when I was only out by under $3 and in my linked account had more than enough to cover it so they could have moved the amount across. Also if you go into the branch they charge teller assisted transaction fees.
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YesWonderful staff who take the time to explain everything about our savings account. Full review
Wonderful staff who take the time to explain everything about our savings account.
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YesWas this review helpful?
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