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  • RACV car insurance reviews

    How is RACV car insurance rated by the Mozo community?

    78%

    Overall Mozo Community rating: 7.8 out of 10

    RACV car insurance

    Overall rating: 7.8 (81 reviews)*

    Last reviewed: 20 May 2012


    1. Overall customer rating
    1. Price
    1. Features
    1. Service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    Reviews: 306

    Thumbs up: 285 | Thumbs down: 21

    Featured car insurance from RACV

    • Complete Care Car Insurance
    • maximum no claim discount

      up to 65%

    • online discount

      none

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    Recent RACV car insurance reviews

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    • Competitive premiums and great customer service

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      I love RACV because they have been around for a long time and I have been with them for too long to change as I have been and am always really happy with what I get.       Full review 

      I love RACV because they have been around for a long time and I have been with them for too long to change as I have been and am always really happy with what I get.


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      RACV car insurance reviewed by Matthew from Victoria

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    • Excellent value for money

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      Cheapest I have found from all of the major insurance companies, and their complete care package goes one step further, with monthly payments not costing any extra, and extra benefits for the customer.       Full review 

      Cheapest I have found from all of the major insurance companies, and their complete care package goes one step further, with monthly payments not costing any extra, and extra benefits for the customer.


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      RACV car insurance reviewed by Nev from Victoria

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    • Hit and miss service.

        1. Overall customer rating
        2. (Reviewed 11 days ago)

      There are better policies around. I reported storm damage but decided against making a claim. The report stayed on my statement for years as though I had had a crash. The customer service operator said I could retract my claim at any time - yea...       Full review 

      There are better policies around. I reported storm damage but decided against making a claim. The report stayed on my statement for years as though I had had a crash. The customer service operator said I could retract my claim at any time - yeah right! Other than that incidence, the cost is comparable to other companies. My father had a good experience with RACV when he wrote off his vehicle they towed it to the garage and fixed it like new. So I guess it depends on the operator you get or perhaps their supervisor. My experience happened later than his so they may have changed their policy?


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      RACV car insurance reviewed by Sue from Victoria

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    • Racv hassle free

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      RACV gives me peace of mind. They handle everything. Whenever in trouble one phone call and your claim is done.       Full review 

      RACV gives me peace of mind. They handle everything. Whenever in trouble one phone call and your claim is done.


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      RACV car insurance reviewed by Bruno from Victoria

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    • Great support in an accident.

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      I have had a few accidents, mostly not my fault and the RACV have always come through in a polite and professional manner       Full review 

      I have had a few accidents, mostly not my fault and the RACV have always come through in a polite and professional manner


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      RACV car insurance reviewed by Allan from Victoria

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    • Amazing service, completely trustworthy

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      I don't like RACV.. I LOVE THEM. I've had to file a few claims, especially in recent years as my family have been beginning to learn the rules of driving and they have been incredibly quick to respond. Their customer service is superb, making me f...       Full review 

      I don't like RACV.. I LOVE THEM. I've had to file a few claims, especially in recent years as my family have been beginning to learn the rules of driving and they have been incredibly quick to respond. Their customer service is superb, making me feel much less stressed than before I ring them up. I trust them 110%, they have never once let me down. I believe that their costs are perfect for the cover that I get and I always recommend them to families looking for new car insurance for either the first time OR if they're wishing to switch.


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      RACV car insurance reviewed by Laura from Victoria

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    • great service, would recommend to all

        1. Overall customer rating
        2. (Reviewed 17 days ago)

      Not being well versed in insurance matters, I found that RAC was able to answer all my queries in layman's language, they put me at ease and I found all my accident needs were dealt with swiftly and to a high standard.       Full review 

      Not being well versed in insurance matters, I found that RAC was able to answer all my queries in layman's language, they put me at ease and I found all my accident needs were dealt with swiftly and to a high standard.


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      RACV car insurance reviewed by Marina from Western Australia

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    • RACV rewards customer loyalty.

        1. Overall customer rating
        2. (Reviewed 18 days ago)

      I switched to RACV last time my policy was due for renewal as I had been with AAMI for years and their rates just kept going up and up. They kept adding things that I would never use to justify an increase I can't afford. RACV gave discounts for m...       Full review 

      I switched to RACV last time my policy was due for renewal as I had been with AAMI for years and their rates just kept going up and up. They kept adding things that I would never use to justify an increase I can't afford. RACV gave discounts for multi policy and roadside service membership.


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      RACV car insurance reviewed by Simon from Victoria

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    • everybody should insure with RACV

        1. Overall customer rating
        2. (Reviewed 18 days ago)

      RACV is always at the end of the phone giving guidance and help The person on the other end always speaks clearly and you can understand them.       Full review 

      RACV is always at the end of the phone giving guidance and help The person on the other end always speaks clearly and you can understand them.


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      RACV car insurance reviewed by Jill from Victoria

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    • Affordable insurance with no fuss

        1. Overall customer rating
        2. (Reviewed 18 days ago)

      I'm a member of RACV for almost 5 years now and i'm happy with them specially when i'm in need of their support. Since i joined them i never had a claims and i'm eligible now to have bonus for no claims. I recommend RAC to anyone who wants a affo...       Full review 

      I'm a member of RACV for almost 5 years now and i'm happy with them specially when i'm in need of their support. Since i joined them i never had a claims and i'm eligible now to have bonus for no claims. I recommend RAC to anyone who wants a affordable insurance with no fuss.


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      RACV car insurance reviewed by Jimmy from Western Australia

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      1. Overall customer rating
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      1. Overall customer rating
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