RACV car insurance reviews

How is RACV car insurance rated by the Mozo community?

81%

Overall Mozo Community rating: 8.1 out of 10

RACV car insurance

Overall rating: 8.1 (233 reviews)*

Last reviewed: 02 June 2013


  1. Overall customer rating
  1. Price
  1. Features
  1. Service
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  1. Trust

* based on reviews in the past 12 months

Reviews: 503

Thumbs up: 472 | Thumbs down: 31

Featured car insurance from RACV

  • Comprehensive Car Insurance
  • maximum no claim discount

    up to 65%

  • online discount

    upto 15%

  • Get quote
     

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Recent RACV car insurance reviews

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  • Excellent value for money

      1. Overall customer rating
      2. (Reviewed 13 days ago)

    Well recognised and responsible company that delivers what it says it will, even better if you have multi-cover discount.       Full review 

    Well recognised and responsible company that delivers what it says it will, even better if you have multi-cover discount.


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    RACV car insurance reviewed by Brenda from Victoria

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  • Very clear info

      1. Overall customer rating
      2. (Reviewed 13 days ago)

    Never had any issues with my dealings with them and they have good deals with reciprocal organisations (e.g. car hire and discount offers.)       Full review 

    Never had any issues with my dealings with them and they have good deals with reciprocal organisations (e.g. car hire and discount offers.)


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    RACV car insurance reviewed by Michelle from Victoria

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  • Good customer service

      1. Overall customer rating
      2. (Reviewed 13 days ago)

    The are very efficient and I have never had an issue with them not that I have had many claims in the past but the ones I have had have all been resolved in a timely manner.       Full review 

    The are very efficient and I have never had an issue with them not that I have had many claims in the past but the ones I have had have all been resolved in a timely manner.


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    RACV car insurance reviewed by Domenica from Victoria

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  • Not sure

      1. Overall customer rating
      2. (Reviewed 16 days ago)

    I love the fact that when I turned 18 it didn't matter if it was my car or my mothers car if anything happens I would have someone there to come help me and the best thing about this is I'm the oldest of three and knowing that I've signed both my ...       Full review 

    I love the fact that when I turned 18 it didn't matter if it was my car or my mothers car if anything happens I would have someone there to come help me and the best thing about this is I'm the oldest of three and knowing that I've signed both my younger brothers up & know that they are being looked after while there out & about gives me piece of mind knowing that they are safe. Thank you RACV.


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    RACV car insurance reviewed by Gemma from Victoria

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  • Excellent customer service

      1. Overall customer rating
      2. (Reviewed 2 months ago)

    Pros - Discounts for multiple policies, quick to make repairs when needed. Cons - A little bit expensive.       Full review 

    Pros - Discounts for multiple policies, quick to make repairs when needed. Cons - A little bit expensive.


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    RACV car insurance reviewed by Brendan from Victoria

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  • Good customer service

      1. Overall customer rating
      2. (Reviewed 2 months ago)

    I am happy with the service.       Full review 

    I am happy with the service.


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    RACV car insurance reviewed by Nicola from Victoria

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  • Can't fault it

      1. Overall customer rating
      2. (Reviewed 3 months ago)

    Been with RACV for over 20 years now and had no problems at all. That being said, haven't had a claim in over 15 so perhaps lucky. Have shopped around though to see if the policy is competitive - which it is.       Full review 

    Been with RACV for over 20 years now and had no problems at all. That being said, haven't had a claim in over 15 so perhaps lucky. Have shopped around though to see if the policy is competitive - which it is.


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    RACV car insurance reviewed by Stephen from Victoria

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  • Excellent customer service

      1. Overall customer rating
      2. (Reviewed 3 months ago)

    RACV is fantastic and when you have an accident they're there when you need them. I would recommend them to others. Recently I had to get rid of my car and only thing I didn't like as unless I paid to be a standing member I lost my rate in one.       Full review 

    RACV is fantastic and when you have an accident they're there when you need them. I would recommend them to others. Recently I had to get rid of my car and only thing I didn't like as unless I paid to be a standing member I lost my rate in one.


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    RACV car insurance reviewed by Gaylene from Victoria

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  • Great customer service. Value for money

      1. Overall customer rating
      2. (Reviewed 3 months ago)

    We have all our insurance through RACV. House, boat, caravan and two cars. They have always been very helpful.       Full review 

    We have all our insurance through RACV. House, boat, caravan and two cars. They have always been very helpful.


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    RACV car insurance reviewed by Kay from Victoria

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  • Affordable professional and honest company

      1. Overall customer rating
      2. (Reviewed 3 months ago)

    I like RACV because they are honest with their client.       Full review 

    I like RACV because they are honest with their client.


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    RACV car insurance reviewed by a Mozo reviewer from Victoria

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  • Golf: tick, claims; unproven

      1. Overall customer rating
      2. (Reviewed 3 months ago)

    Pros; discount at great golf courses, multi policy discounts Cons; little confidence in a hassle free payout based on anecdotal reports from fellow users. Let the dice fly high I suppose.       Full review 

    Pros; discount at great golf courses, multi policy discounts Cons; little confidence in a hassle free payout based on anecdotal reports from fellow users. Let the dice fly high I suppose.


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    RACV car insurance reviewed by Brendan from Victoria

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