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  • RaboDirect savings account reviews

    How are RaboDirect savings accounts rated by the Mozo community?

    79%

    Overall Mozo Community rating: 7.9 out of 10

    RaboDirect savings accounts

    Overall rating: 7.9 (30 reviews)

    Last reviewed: 25 January 2012


    1. Overall customer rating
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    Reviews: 173

    Thumbs up: 166 | Thumbs down: 7

    Featured savings account from RaboDirect

    • High interest savings
    • special rate

      6.01%
    • account fee

      $0.00

    Other savings accounts

    • Progress Saver
    • special rate

      5.76%
    • account fee

      $0.00
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    Recent RaboDirect savings account reviews

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        1. Overall customer rating
        2. (Reviewed 10 days ago)

      It took over 2 weeks of trying & arguing with staff at Rabo to open an account before giving up. All the forms were correct, no problem there. I wanted one account, they opened 2 & refused to close the 2nd (unwanted) one. The $1 transfer to prove ...       Full review 

      It took over 2 weeks of trying & arguing with staff at Rabo to open an account before giving up. All the forms were correct, no problem there. I wanted one account, they opened 2 & refused to close the 2nd (unwanted) one. The $1 transfer to prove the initial account (CBA) existed took 3 shots over 2 weeks. 4 calls to support to try to get it sorted was were a waste of time. One email from them was so cryptic their support manager couldn't follow it. When I finally convinced them I'd had enough & to close it, they approved it immediately so my larger tranfer went through - with the claim they couldn't stop it. It took another week to get it back. I would NOT recommend this bank to anyone.


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      RaboDirect savings account reviewed by Paul from New South Wales

      2 people found this review helpful – do you?

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        1. Overall customer rating
        2. (Reviewed 10 days ago)

      While Rabodirect (then known as RaboPlus) hit the ground running by consistently providing competitive interest rates on their high interest savings accounts years ago, they have since dropped off and the only real thing worthy of note is their se...       Full review 

      While Rabodirect (then known as RaboPlus) hit the ground running by consistently providing competitive interest rates on their high interest savings accounts years ago, they have since dropped off and the only real thing worthy of note is their security token.


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      RaboDirect savings account reviewed by David from New South Wales

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        1. Overall customer rating
        2. (Reviewed 10 days ago)

      A great way to save. I put it away and it's not visible in any of my daily accounts so I feel like I don't have it anymore and forget about it and it collects a high interest rate. Fantastic for saving! Only thing is if you do want to transfer mon...       Full review 

      A great way to save. I put it away and it's not visible in any of my daily accounts so I feel like I don't have it anymore and forget about it and it collects a high interest rate. Fantastic for saving! Only thing is if you do want to transfer money out it's a little annoying but I think that makes it easier to save.


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      RaboDirect savings account reviewed by Thivanka from New South Wales

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        1. Overall customer rating
        2. (Reviewed 10 days ago)

      They are very secure and their customer service is fast and efficient. Their interest rates are very competative and as a result they don't rely on bells and whistles.       Full review 

      They are very secure and their customer service is fast and efficient. Their interest rates are very competative and as a result they don't rely on bells and whistles.


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      RaboDirect savings account reviewed by Eva from New South Wales

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        1. Overall customer rating
        2. (Reviewed 13 days ago)

      They have highly competitive interest rates and fees, and AAA rating. Their phone and internet services are really good, so absence of physical branches isn't a put-off.       Full review 

      They have highly competitive interest rates and fees, and AAA rating. Their phone and internet services are really good, so absence of physical branches isn't a put-off.


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      RaboDirect savings account reviewed by David from Victoria

      1 person found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 25 days ago)

      Since I was with them on a high-interest account and kept on sending part of my pay each payday for more than 2 years now, my wife and I was able to save for our travel expenses to a couple of overseas trips: one to New Zealand and the other was H...       Full review 

      Since I was with them on a high-interest account and kept on sending part of my pay each payday for more than 2 years now, my wife and I was able to save for our travel expenses to a couple of overseas trips: one to New Zealand and the other was Hawaii.


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      RaboDirect savings account reviewed by Carl from New South Wales

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        1. Overall customer rating
        2. (Reviewed 25 days ago)

      Raboplus offers very competitive interst rate, and the security is so far the best in the market. However, it may be too complicated for some old folks as you need to remember the steps and provide different PINs during the authentication process...       Full review 

      Raboplus offers very competitive interst rate, and the security is so far the best in the market. However, it may be too complicated for some old folks as you need to remember the steps and provide different PINs during the authentication process. Again, this is only for small depositer as you can't transfer more then $10k a day.


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      RaboDirect savings account reviewed by Kwok wai from Victoria

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        1. Overall customer rating
        2. (Reviewed 25 days ago)

      Everything just ticks along perfectly ... no problems, good interest rates paid (Term and Savings accounts). Occasional newsletters received online to announce new interest rates or to talk about their ongoing high global ratings (ie: AAA) and th...       Full review 

      Everything just ticks along perfectly ... no problems, good interest rates paid (Term and Savings accounts). Occasional newsletters received online to announce new interest rates or to talk about their ongoing high global ratings (ie: AAA) and the outcomes of any interim audits. So reassuring that a bank can get the simple stuff right (ie: calculations and customer service)!


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      RaboDirect savings account reviewed by Anna from South Australia

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        1. Overall customer rating
        2. (Reviewed 27 days ago)

      PROS: Great Rates, Regular e-mail updates to all upcoming changes. Easy to use online banking site CONS: Online access has multiple levels of security, which is a PRO as well but complicated.       Full review 

      PROS: Great Rates, Regular e-mail updates to all upcoming changes. Easy to use online banking site CONS: Online access has multiple levels of security, which is a PRO as well but complicated.


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      RaboDirect savings account reviewed by Becky peters from New South Wales

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        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      They have GREAT telephone assistance (very helpful) and VERY competitive interest rates & quick transfer to your linked accounts...can't fault their service or product!!!       Full review 

      They have GREAT telephone assistance (very helpful) and VERY competitive interest rates & quick transfer to your linked accounts...can't fault their service or product!!!


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      RaboDirect savings account reviewed by Ben from Queensland

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        1. Overall customer rating
        2. (Reviewed 3 months ago)

      Interest rate is very high - one of the highest available. Withdrawals are a bit inconvenient due to the need to use the Digipass device and the need to transfer to a linked account. At least the Digipass is supplied free of charge which is not th...       Full review 

      Interest rate is very high - one of the highest available. Withdrawals are a bit inconvenient due to the need to use the Digipass device and the need to transfer to a linked account. At least the Digipass is supplied free of charge which is not the case with some other banks.


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      RaboDirect savings account reviewed by Frank from Queensland

      2 people found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 6 months ago)

      6% interest with an online savings account. What more could you want?       Full review 

      6% interest with an online savings account. What more could you want?


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      RaboDirect savings account reviewed by Reuben from New South Wales

      2 people found this review helpful – do you?

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        1. Overall customer rating
        2. (Reviewed 6 months ago)

      I was attempting to alter my linked account, but Rabodirect requires that you prove your previous account was closed first. Why does it matter if its closed? They did not accept a stamped letter from the branch confirming I was the account owner, ...       Full review 

      I was attempting to alter my linked account, but Rabodirect requires that you prove your previous account was closed first. Why does it matter if its closed? They did not accept a stamped letter from the branch confirming I was the account owner, and on 3 separate occasions I was given different information regarding what they would accept. I have waited almost 2 months to access my own funds. I am closing my account with RaboDirect as soon as I sort this out. When I asked for multiple call backs and to speak to a manager, I received no response what so ever.


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      RaboDirect savings account reviewed by Esabel from New South Wales

      1 person found this review helpful – do you?

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        1. Overall customer rating
        2. (Reviewed 7 months ago)

      I opened an account- online- back when these type of accounts were not well known. Also Rabo was not well known in Oz at that time. I researched Rabo and found it was a very large Dutch bank- involved in financing agriculture all over the World M...       Full review 

      I opened an account- online- back when these type of accounts were not well known. Also Rabo was not well known in Oz at that time. I researched Rabo and found it was a very large Dutch bank- involved in financing agriculture all over the World MOST IMPORTANTLY it had an AAA credit rating which is better than banks in Ausralia., especially throuh the GFC. It has consistently been very competitive with its return on investment in its On Line savings account


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      RaboDirect savings account reviewed by Dorothy from New South Wales

      2 people found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 7 months ago)

      Rabo Bank is rated as the the sixth best safe bank in the world and has the best interest rates available for such a highly rated bank. Easy and safe to use too, go and try it, highly recommended.       Full review 

      Rabo Bank is rated as the the sixth best safe bank in the world and has the best interest rates available for such a highly rated bank. Easy and safe to use too, go and try it, highly recommended.


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      RaboDirect savings account reviewed by Fred from New South Wales

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      Rabo is an online account with no frills other than very competitive rates and an easy to use website. I call it my "Vault" because I only use it to grow my money.       Full review 

      Rabo is an online account with no frills other than very competitive rates and an easy to use website. I call it my "Vault" because I only use it to grow my money.


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      RaboDirect savings account reviewed by Chris from Queensland

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      I have had only good experiences. no charges, excellent daily interest, no hassle online transactions. customer assistance has been of the highest level.       Full review 

      I have had only good experiences. no charges, excellent daily interest, no hassle online transactions. customer assistance has been of the highest level.


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      RaboDirect savings account reviewed by Fiona from Western Australia

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        2. (Reviewed 9 months ago)

      The rates are pretty good (but they could be a little better), we are easily able to shift money back to our main account and the security is very comforting.       Full review 

      The rates are pretty good (but they could be a little better), we are easily able to shift money back to our main account and the security is very comforting.


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      RaboDirect savings account reviewed by Fay from New South Wales

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      A simple no frills online account that is backed by a bank with one of the highest credit ratings in the world.       Full review 

      A simple no frills online account that is backed by a bank with one of the highest credit ratings in the world.


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      RaboDirect savings account reviewed by Kevin from Queensland

      1 person found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 9 months ago)

      I like that this company provides internet only banking, with excellent interest rates and extremely secure processes. The savings account can be easily linked to any other bank account for ease of transfering money in or out. Their security is se...       Full review 

      I like that this company provides internet only banking, with excellent interest rates and extremely secure processes. The savings account can be easily linked to any other bank account for ease of transfering money in or out. Their security is second to none, and the decice you are sent out to ensure only authorised banking occurs is amazing technology. I feel confident in this bank, secure and happy with the interest rates my savings earn. Definitely recommended for internet savvy customers!


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      RaboDirect savings account reviewed by Megan from South Australia

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      I like their online security - they use a number device instead of SMS coding which is good when going overseas and not having to pay roaming fees to receive sms texts for banking purposes. They offer competitive rates and various opportunities ...       Full review 

      I like their online security - they use a number device instead of SMS coding which is good when going overseas and not having to pay roaming fees to receive sms texts for banking purposes. They offer competitive rates and various opportunities to increase your finances.


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      RaboDirect savings account reviewed by Caroline from Queensland

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        2. (Reviewed 9 months ago)

      Once you have set up your account the online banking is very easy to use and very secure. Competitive interest rates and no fees. Would highly recommend as an online savings account.       Full review 

      Once you have set up your account the online banking is very easy to use and very secure. Competitive interest rates and no fees. Would highly recommend as an online savings account.


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      RaboDirect savings account reviewed by Claire from Queensland

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      Rabobank regularly offer incentives and bonus interest on savings accounts regardless of balances.       Full review 

      Rabobank regularly offer incentives and bonus interest on savings accounts regardless of balances.


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      RaboDirect savings account reviewed by Chris from New South Wales

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        1. Overall customer rating
        2. (Reviewed 10 months ago)

      I have great faith that their security and their highest AAA rating will remain in the event of any economic trouble surprising the world. This way my money will be safe.       Full review 

      I have great faith that their security and their highest AAA rating will remain in the event of any economic trouble surprising the world. This way my money will be safe.


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      RaboDirect savings account reviewed by Ben from Western Australia

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        2. (Reviewed 10 months ago)

      This has to be the best bank by far- unsurpassable customer service, combined with the most competitive rates- consistently- keep it up Rabobank!!       Full review 

      This has to be the best bank by far- unsurpassable customer service, combined with the most competitive rates- consistently- keep it up Rabobank!!


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      RaboDirect savings account reviewed by Ranjana from Northern Territory

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        2. (Reviewed 12 months ago)

      Rabodirects' online savings account provides a great interest rate. Easy to access and is a no frills product. The key drawback is the use of a complicated login mechanism. You have a calculator-like PIN generator, and have to have a degree in mat...       Full review 

      Rabodirects' online savings account provides a great interest rate. Easy to access and is a no frills product. The key drawback is the use of a complicated login mechanism. You have a calculator-like PIN generator, and have to have a degree in mathematics to work out how to generate a PIN.


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      RaboDirect savings account reviewed by Sri from New South Wales

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        2. (Reviewed about 1 year ago)

      Looking for a good rate and reasonable standards i found Rabo direct to be the best.       Full review 

      Looking for a good rate and reasonable standards i found Rabo direct to be the best.


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      RaboDirect savings account reviewed by Cathie from Queensland

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        2. (Reviewed about 1 year ago)

      Was really easy and fast to set up. I found their staff friendly and helpful. I found their website really easy to use although I must admit I couldn't work out the finer points of how to transfer funds in. But they were easy to contact by phone a...       Full review 

      Was really easy and fast to set up. I found their staff friendly and helpful. I found their website really easy to use although I must admit I couldn't work out the finer points of how to transfer funds in. But they were easy to contact by phone and helped me with that. I really like the little plastic device. Good for peace of mind with security and a bit of a novelty too.


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      RaboDirect savings account reviewed by Vicki from New South Wales

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        2. (Reviewed about 1 year ago)

      Love their high interest and bonus interest with their premium saver. Also love the security they offer with their accounts - second to none.       Full review 

      Love their high interest and bonus interest with their premium saver. Also love the security they offer with their accounts - second to none.


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      RaboDirect savings account reviewed by Karen from Tasmania

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        2. (Reviewed over 1 year ago)

      The online account is easy to use and the interest rate is very good.       Full review 

      The online account is easy to use and the interest rate is very good.


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      RaboDirect savings account reviewed by Lynne from New South Wales

      1 person found this review helpful – do you?

      Yes

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