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It took over 2 weeks of trying & arguing with staff at Rabo to open an account before giving up. All the forms were correct, no problem there. I wanted one account, they opened 2 & refused to close the 2nd (unwanted) one. The $1 transfer to prove ... Full review
It took over 2 weeks of trying & arguing with staff at Rabo to open an account before giving up. All the forms were correct, no problem there. I wanted one account, they opened 2 & refused to close the 2nd (unwanted) one. The $1 transfer to prove the initial account (CBA) existed took 3 shots over 2 weeks. 4 calls to support to try to get it sorted was were a waste of time. One email from them was so cryptic their support manager couldn't follow it. When I finally convinced them I'd had enough & to close it, they approved it immediately so my larger tranfer went through - with the claim they couldn't stop it. It took another week to get it back. I would NOT recommend this bank to anyone.
2 people found this review helpful – do you?
YesWhile Rabodirect (then known as RaboPlus) hit the ground running by consistently providing competitive interest rates on their high interest savings accounts years ago, they have since dropped off and the only real thing worthy of note is their se... Full review
While Rabodirect (then known as RaboPlus) hit the ground running by consistently providing competitive interest rates on their high interest savings accounts years ago, they have since dropped off and the only real thing worthy of note is their security token.
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YesA great way to save. I put it away and it's not visible in any of my daily accounts so I feel like I don't have it anymore and forget about it and it collects a high interest rate. Fantastic for saving! Only thing is if you do want to transfer mon... Full review
A great way to save. I put it away and it's not visible in any of my daily accounts so I feel like I don't have it anymore and forget about it and it collects a high interest rate. Fantastic for saving! Only thing is if you do want to transfer money out it's a little annoying but I think that makes it easier to save.
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YesThey are very secure and their customer service is fast and efficient. Their interest rates are very competative and as a result they don't rely on bells and whistles. Full review
They are very secure and their customer service is fast and efficient. Their interest rates are very competative and as a result they don't rely on bells and whistles.
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YesThey have highly competitive interest rates and fees, and AAA rating. Their phone and internet services are really good, so absence of physical branches isn't a put-off. Full review
They have highly competitive interest rates and fees, and AAA rating. Their phone and internet services are really good, so absence of physical branches isn't a put-off.
1 person found this review helpful – do you?
YesSince I was with them on a high-interest account and kept on sending part of my pay each payday for more than 2 years now, my wife and I was able to save for our travel expenses to a couple of overseas trips: one to New Zealand and the other was H... Full review
Since I was with them on a high-interest account and kept on sending part of my pay each payday for more than 2 years now, my wife and I was able to save for our travel expenses to a couple of overseas trips: one to New Zealand and the other was Hawaii.
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YesRaboplus offers very competitive interst rate, and the security is so far the best in the market. However, it may be too complicated for some old folks as you need to remember the steps and provide different PINs during the authentication process... Full review
Raboplus offers very competitive interst rate, and the security is so far the best in the market. However, it may be too complicated for some old folks as you need to remember the steps and provide different PINs during the authentication process. Again, this is only for small depositer as you can't transfer more then $10k a day.
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YesEverything just ticks along perfectly ... no problems, good interest rates paid (Term and Savings accounts). Occasional newsletters received online to announce new interest rates or to talk about their ongoing high global ratings (ie: AAA) and th... Full review
Everything just ticks along perfectly ... no problems, good interest rates paid (Term and Savings accounts). Occasional newsletters received online to announce new interest rates or to talk about their ongoing high global ratings (ie: AAA) and the outcomes of any interim audits. So reassuring that a bank can get the simple stuff right (ie: calculations and customer service)!
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YesPROS: Great Rates, Regular e-mail updates to all upcoming changes. Easy to use online banking site CONS: Online access has multiple levels of security, which is a PRO as well but complicated. Full review
PROS: Great Rates, Regular e-mail updates to all upcoming changes. Easy to use online banking site CONS: Online access has multiple levels of security, which is a PRO as well but complicated.
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YesThey have GREAT telephone assistance (very helpful) and VERY competitive interest rates & quick transfer to your linked accounts...can't fault their service or product!!! Full review
They have GREAT telephone assistance (very helpful) and VERY competitive interest rates & quick transfer to your linked accounts...can't fault their service or product!!!
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YesInterest rate is very high - one of the highest available. Withdrawals are a bit inconvenient due to the need to use the Digipass device and the need to transfer to a linked account. At least the Digipass is supplied free of charge which is not th... Full review
Interest rate is very high - one of the highest available. Withdrawals are a bit inconvenient due to the need to use the Digipass device and the need to transfer to a linked account. At least the Digipass is supplied free of charge which is not the case with some other banks.
2 people found this review helpful – do you?
Yes6% interest with an online savings account. What more could you want? Full review
6% interest with an online savings account. What more could you want?
2 people found this review helpful – do you?
YesI was attempting to alter my linked account, but Rabodirect requires that you prove your previous account was closed first. Why does it matter if its closed? They did not accept a stamped letter from the branch confirming I was the account owner, ... Full review
I was attempting to alter my linked account, but Rabodirect requires that you prove your previous account was closed first. Why does it matter if its closed? They did not accept a stamped letter from the branch confirming I was the account owner, and on 3 separate occasions I was given different information regarding what they would accept. I have waited almost 2 months to access my own funds. I am closing my account with RaboDirect as soon as I sort this out. When I asked for multiple call backs and to speak to a manager, I received no response what so ever.
1 person found this review helpful – do you?
YesI opened an account- online- back when these type of accounts were not well known. Also Rabo was not well known in Oz at that time. I researched Rabo and found it was a very large Dutch bank- involved in financing agriculture all over the World M... Full review
I opened an account- online- back when these type of accounts were not well known. Also Rabo was not well known in Oz at that time. I researched Rabo and found it was a very large Dutch bank- involved in financing agriculture all over the World MOST IMPORTANTLY it had an AAA credit rating which is better than banks in Ausralia., especially throuh the GFC. It has consistently been very competitive with its return on investment in its On Line savings account
2 people found this review helpful – do you?
YesRabo Bank is rated as the the sixth best safe bank in the world and has the best interest rates available for such a highly rated bank. Easy and safe to use too, go and try it, highly recommended. Full review
Rabo Bank is rated as the the sixth best safe bank in the world and has the best interest rates available for such a highly rated bank. Easy and safe to use too, go and try it, highly recommended.
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YesRabo is an online account with no frills other than very competitive rates and an easy to use website. I call it my "Vault" because I only use it to grow my money. Full review
Rabo is an online account with no frills other than very competitive rates and an easy to use website. I call it my "Vault" because I only use it to grow my money.
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YesI have had only good experiences. no charges, excellent daily interest, no hassle online transactions. customer assistance has been of the highest level. Full review
I have had only good experiences. no charges, excellent daily interest, no hassle online transactions. customer assistance has been of the highest level.
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YesThe rates are pretty good (but they could be a little better), we are easily able to shift money back to our main account and the security is very comforting. Full review
The rates are pretty good (but they could be a little better), we are easily able to shift money back to our main account and the security is very comforting.
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YesA simple no frills online account that is backed by a bank with one of the highest credit ratings in the world. Full review
A simple no frills online account that is backed by a bank with one of the highest credit ratings in the world.
1 person found this review helpful – do you?
YesI like that this company provides internet only banking, with excellent interest rates and extremely secure processes. The savings account can be easily linked to any other bank account for ease of transfering money in or out. Their security is se... Full review
I like that this company provides internet only banking, with excellent interest rates and extremely secure processes. The savings account can be easily linked to any other bank account for ease of transfering money in or out. Their security is second to none, and the decice you are sent out to ensure only authorised banking occurs is amazing technology. I feel confident in this bank, secure and happy with the interest rates my savings earn. Definitely recommended for internet savvy customers!
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YesI like their online security - they use a number device instead of SMS coding which is good when going overseas and not having to pay roaming fees to receive sms texts for banking purposes. They offer competitive rates and various opportunities ... Full review
I like their online security - they use a number device instead of SMS coding which is good when going overseas and not having to pay roaming fees to receive sms texts for banking purposes. They offer competitive rates and various opportunities to increase your finances.
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YesOnce you have set up your account the online banking is very easy to use and very secure. Competitive interest rates and no fees. Would highly recommend as an online savings account. Full review
Once you have set up your account the online banking is very easy to use and very secure. Competitive interest rates and no fees. Would highly recommend as an online savings account.
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YesRabobank regularly offer incentives and bonus interest on savings accounts regardless of balances. Full review
Rabobank regularly offer incentives and bonus interest on savings accounts regardless of balances.
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YesI have great faith that their security and their highest AAA rating will remain in the event of any economic trouble surprising the world. This way my money will be safe. Full review
I have great faith that their security and their highest AAA rating will remain in the event of any economic trouble surprising the world. This way my money will be safe.
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YesThis has to be the best bank by far- unsurpassable customer service, combined with the most competitive rates- consistently- keep it up Rabobank!! Full review
This has to be the best bank by far- unsurpassable customer service, combined with the most competitive rates- consistently- keep it up Rabobank!!
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YesRabodirects' online savings account provides a great interest rate. Easy to access and is a no frills product. The key drawback is the use of a complicated login mechanism. You have a calculator-like PIN generator, and have to have a degree in mat... Full review
Rabodirects' online savings account provides a great interest rate. Easy to access and is a no frills product. The key drawback is the use of a complicated login mechanism. You have a calculator-like PIN generator, and have to have a degree in mathematics to work out how to generate a PIN.
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YesLooking for a good rate and reasonable standards i found Rabo direct to be the best. Full review
Looking for a good rate and reasonable standards i found Rabo direct to be the best.
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YesWas really easy and fast to set up. I found their staff friendly and helpful. I found their website really easy to use although I must admit I couldn't work out the finer points of how to transfer funds in. But they were easy to contact by phone a... Full review
Was really easy and fast to set up. I found their staff friendly and helpful. I found their website really easy to use although I must admit I couldn't work out the finer points of how to transfer funds in. But they were easy to contact by phone and helped me with that. I really like the little plastic device. Good for peace of mind with security and a bit of a novelty too.
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YesLove their high interest and bonus interest with their premium saver. Also love the security they offer with their accounts - second to none. Full review
Love their high interest and bonus interest with their premium saver. Also love the security they offer with their accounts - second to none.
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YesThe online account is easy to use and the interest rate is very good. Full review
The online account is easy to use and the interest rate is very good.
1 person found this review helpful – do you?
YesWhat type of savings account are you looking for?
bonus rate for 4 months
minimum deposit, no withdrawals
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