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  • St George car loan reviews

    How are St George car loans rated by the Mozo community?

    50%

    Overall Mozo Community rating: 5.0 out of 10

    St George car loans

    Overall rating: 5.0 (25 reviews)

    Last reviewed: 26 January 2012


    1. Overall customer rating
    1. Price
    1. Features
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    Reviews: 49

    Thumbs up: 34 | Thumbs down: 15

    Featured car loan from St George

    • Personal Loan (Variable)
    • variable rate

      12.74%
    • comparison rate

      13.62%
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    Recent St George car loan reviews

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        1. Overall customer rating
        2. (Reviewed 12 days ago)

      They were very accommodating when I applied for the loan. This was done over the phone. I later had a question that was answered to my satisfaction immediately. If there was anything I needed to know and the person wasn't sure, they would find out...       Full review 

      They were very accommodating when I applied for the loan. This was done over the phone. I later had a question that was answered to my satisfaction immediately. If there was anything I needed to know and the person wasn't sure, they would find out for me and call me back later the same day. One thing they tell you is to let them know immediately if you are going to be late with a payment. They are very understanding and help as much as possible.


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      St George car loan reviewed by Terrie from Western Australia

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        1. Overall customer rating
        2. (Reviewed 26 days ago)

      They do not inform customers of changes. They will not help their customer out when struggling. They also have a stupid untrue advertisement that states their customers love St George banks, everyone I have spoken to has had the same experience as...       Full review 

      They do not inform customers of changes. They will not help their customer out when struggling. They also have a stupid untrue advertisement that states their customers love St George banks, everyone I have spoken to has had the same experience as me.


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      St George car loan reviewed by Jacqueline from Western Australia

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        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      As car payments are via a direct debit system, it is essential that your income is consistent so funds are always available. I found St George to be conveniently flexible however, whereby missed payments can easily be caught up via a reminder lett...       Full review 

      As car payments are via a direct debit system, it is essential that your income is consistent so funds are always available. I found St George to be conveniently flexible however, whereby missed payments can easily be caught up via a reminder letter with very minimal additional interest charged.


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      St George car loan reviewed by Nicola from New South Wales

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        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      Car loan/finance with St George applied through Zups, Very convenient to apply for. Penalties for paying loan of early which is disappointing! I had a very bad experience with their customer service. First I had no advice on when and how to pay, I...       Full review 

      Car loan/finance with St George applied through Zups, Very convenient to apply for. Penalties for paying loan of early which is disappointing! I had a very bad experience with their customer service. First I had no advice on when and how to pay, I was expecting a monthly bill and statement instead a week later I got a aggressive call from a "Debt collector" threatening to remove the car from my house. As I failed to make the first payment in time â?? I was just waiting for the bill. I don't think I will be moving my home loan to this bank. Can't wait to pay off the contract and have nothing to do with these them! I have never received a statement or account balance.


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      St George car loan reviewed by Richard from Queensland

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        1. Overall customer rating
        2. (Reviewed 4 months ago)

      Excellent top service       Full review 

      Excellent top service


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      St George car loan reviewed by Norm from Queensland

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        1. Overall customer rating
        2. (Reviewed 4 months ago)

      average assistance and availability of branches is quiet low       Full review 

      average assistance and availability of branches is quiet low


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      St George car loan reviewed by Jessica from Victoria

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        1. Overall customer rating
        2. (Reviewed 7 months ago)

      St. George offered us car loans and a home loan without any complications. They made the whole process simple and speedy. Their customer service skills were professional by communicating with practical and realistic options. They continue to commu...       Full review 

      St. George offered us car loans and a home loan without any complications. They made the whole process simple and speedy. Their customer service skills were professional by communicating with practical and realistic options. They continue to communicate with us on a regular basis to determine if we are satisfied with their service and products.


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      St George car loan reviewed by Darissa from South Australia

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        1. Overall customer rating
        2. (Reviewed 7 months ago)

      The car loan is great but they could definently try to upsell to me a credit card or loan which I would be interested in. They need to tap into customers like me that are more then happy to find out more about the services they offer outside my ca...       Full review 

      The car loan is great but they could definently try to upsell to me a credit card or loan which I would be interested in. They need to tap into customers like me that are more then happy to find out more about the services they offer outside my car loan.


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      St George car loan reviewed by Rosanna from Victoria

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        1. Overall customer rating
        2. (Reviewed 7 months ago)

      Cannot contact them through their free call number. I have been left on hold for over 30 minutes and when I finally got through, they could not assist and said they would call back after two days. I called back again and got cut off twice. So I se...       Full review 

      Cannot contact them through their free call number. I have been left on hold for over 30 minutes and when I finally got through, they could not assist and said they would call back after two days. I called back again and got cut off twice. So I sent an enquiry via email and got told to call their free call number for assistance.


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      St George car loan reviewed by Geoff from Queensland

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        1. Overall customer rating
        2. (Reviewed 7 months ago)

      I would not recommend St George to anyone, they stuffed up our loan several times, took wrong payments and on the wrong dates and their customer service is appalling       Full review 

      I would not recommend St George to anyone, they stuffed up our loan several times, took wrong payments and on the wrong dates and their customer service is appalling


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      St George car loan reviewed by Orla from Western Australia

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      Good people to deal with and cooperative in working out terms for the lease.       Full review 

      Good people to deal with and cooperative in working out terms for the lease.


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      St George car loan reviewed by Richard from Queensland

      1 person found this review helpful – do you?

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      I like that the interest rate does not change but i do not like how i have no comunication from the bank       Full review 

      I like that the interest rate does not change but i do not like how i have no comunication from the bank


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      St George car loan reviewed by Reta from Western Australia

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        1. Overall customer rating
        2. (Reviewed 9 months ago)

      Branch staff always friendly and never a big line up, which is much better than my previous bank. They are helpful, quick and courteous. My main gripe would be there's few local branches on the Sunshine Coast so it's quite a drive to get to my nea...       Full review 

      Branch staff always friendly and never a big line up, which is much better than my previous bank. They are helpful, quick and courteous. My main gripe would be there's few local branches on the Sunshine Coast so it's quite a drive to get to my nearest branch. Plenty of Westpac ATM's though so access to money without paying ATM fees is fine. Also the dishonour fee is steep if money isn't cleared in time for a direct debit to go out. I no longer have any direct debits on my account as I work free lance. Any cheques I receive I can deposit through the post office, but they take at least 4 days to clear...too long, especially when they're cheques from govt or big commercial businesses and not private.


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      St George car loan reviewed by Annie from Queensland

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        1. Overall customer rating
        2. (Reviewed 10 months ago)

      st George are a bank that discriminate against low income earners and especialy pensioners this i can tell you first hand       Full review 

      st George are a bank that discriminate against low income earners and especialy pensioners this i can tell you first hand


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      St George car loan reviewed by Tony from Queensland

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        2. (Reviewed 10 months ago)

      no problems with this product so far.great customer service.       Full review 

      no problems with this product so far.great customer service.


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      St George car loan reviewed by Barry from Victoria

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        2. (Reviewed 10 months ago)

      I would recommend stg, but only for the exceptional serviced offered by the ladies at the Ashgrove branch. I haven't experienced anything like it (definatley not from the city branch) for so many years ....       Full review 

      I would recommend stg, but only for the exceptional serviced offered by the ladies at the Ashgrove branch. I haven't experienced anything like it (definatley not from the city branch) for so many years ....


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      St George car loan reviewed by Kelly from Queensland

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        1. Overall customer rating
        2. (Reviewed 10 months ago)

      Elderly people beware! No consideration as to whether clients understand finer details...car loan....unable to meet loan repayments fully or death......goodbye house...nice swap for this bank!       Full review 

      Elderly people beware! No consideration as to whether clients understand finer details...car loan....unable to meet loan repayments fully or death......goodbye house...nice swap for this bank!


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      St George car loan reviewed by Carolyn from Western Australia

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        1. Overall customer rating
        2. (Reviewed 10 months ago)

      They don't look at the customers history. And not enough info provided.       Full review 

      They don't look at the customers history. And not enough info provided.


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      St George car loan reviewed by Ying from New South Wales

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        1. Overall customer rating
        2. (Reviewed 10 months ago)

      Even though they are part of Westpac the two DO NOT communicate... There is no compromise on better rates even though i have a 100% payment record. Interest rates on car loans should be lower like houseing loans...       Full review 

      Even though they are part of Westpac the two DO NOT communicate... There is no compromise on better rates even though i have a 100% payment record. Interest rates on car loans should be lower like houseing loans...


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      St George car loan reviewed by Robert from Northern Territory

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        1. Overall customer rating
        2. (Reviewed 12 months ago)

      Their phone customer service is good.       Full review 

      Their phone customer service is good.


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      St George car loan reviewed by Dave from New South Wales

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Brilliant, they helped me work out new payment plan's after losing my job, can not say enough good things about them.       Full review 

      Brilliant, they helped me work out new payment plan's after losing my job, can not say enough good things about them.


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      St George car loan reviewed by Chris from Queensland

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      We had a car loan for a year and they were helpful when we were compliant. We had issues with insurance we did not know about and they didn't want to help       Full review 

      We had a car loan for a year and they were helpful when we were compliant. We had issues with insurance we did not know about and they didn't want to help


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      St George car loan reviewed by Clarissa from Western Australia

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        2. (Reviewed about 1 year ago)

      car loans are a rip off @ 10% pa interest rate the bank is making good profit. They never send a statement to show balances or check that they have applied payments correctly       Full review 

      car loans are a rip off @ 10% pa interest rate the bank is making good profit. They never send a statement to show balances or check that they have applied payments correctly


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      St George car loan reviewed by Mark from New South Wales

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Penalties for paying early. No internet banking for loan.       Full review 

      Penalties for paying early. No internet banking for loan.


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      St George car loan reviewed by Simon from Western Australia

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        2. (Reviewed about 1 year ago)

      I have always really liked St George and their customer support however this has dropped quite radically since being taken over by Westpac, which is why I am looking to switch. In terms of this product, they don't seem to be as competitive as o...       Full review 

      I have always really liked St George and their customer support however this has dropped quite radically since being taken over by Westpac, which is why I am looking to switch. In terms of this product, they don't seem to be as competitive as other similar products in the market.


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      St George car loan reviewed by Natalie from New South Wales

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      easily set up loans online payments are easy to make can pay in advance if you know you have a month coming up that you need extra cash       Full review 

      easily set up loans online payments are easy to make can pay in advance if you know you have a month coming up that you need extra cash


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      St George car loan reviewed by Peter from Queensland

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        2. (Reviewed over 1 year ago)

      not that cheap but affordable       Full review 

      not that cheap but affordable


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      St George car loan reviewed by Vien from Queensland

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        2. (Reviewed over 1 year ago)

      I like St George because they are trustworthy, and are currently allied with Westpac. But the cons are the fact their car loan interests are so high.       Full review 

      I like St George because they are trustworthy, and are currently allied with Westpac. But the cons are the fact their car loan interests are so high.


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      St George car loan reviewed by William from New South Wales

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        2. (Reviewed over 1 year ago)

      Amazing staff, nothing ever a problem. Everything explained very clearly.       Full review 

      Amazing staff, nothing ever a problem. Everything explained very clearly.


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      St George car loan reviewed by Sonja from Queensland

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        2. (Reviewed over 1 year ago)

      Admin fees could be lower.       Full review 

      Admin fees could be lower.


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      St George car loan reviewed by a Mozo reviewer from Queensland

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