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good rates and great customer service
Teachers of course have the benefit of our salary being available at least one day before teachers who get paid into other banks. Full review
Teachers of course have the benefit of our salary being available at least one day before teachers who get paid into other banks.
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YesI love my TCU credit card. It has one of the lowest interest rates, and is so easy to transfer money over to from my savings account when I'm out shopping. ;) I love the security of shopping online and instore with TCU. They are very dilligent wit... Full review
I love my TCU credit card. It has one of the lowest interest rates, and is so easy to transfer money over to from my savings account when I'm out shopping. ;) I love the security of shopping online and instore with TCU. They are very dilligent with checking strange transactions, and swift to recitify any problems. The only con I can find with the card is that there is no rewards program, but that might be a good thing because I think those programs encourage you to spend more!
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YesNo 'building' to access, having to go through 3rd party bank who offer are unable to help is a real nuisance..... Full review
No 'building' to access, having to go through 3rd party bank who offer are unable to help is a real nuisance.....
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YesAlthough not everyone can be a member of TCU, those who can get great service & a credit card that not only stands up to the other banks in terms of rates & incentives, but beats most of them. Full review
Although not everyone can be a member of TCU, those who can get great service & a credit card that not only stands up to the other banks in terms of rates & incentives, but beats most of them.
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YesTeachers Credit Union really seems to care about its customers. The customer service on the phone is always fantastic and I know their interest rates will always be among the most competitive. Full review
Teachers Credit Union really seems to care about its customers. The customer service on the phone is always fantastic and I know their interest rates will always be among the most competitive.
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YesTeachers Credit Union Visa credit card - no fancy gimmicks, no worthless add-ons, just a genuinely low interest rate and a full 60-day interest free period on all purchases. Just what I want. Full review
Teachers Credit Union Visa credit card - no fancy gimmicks, no worthless add-ons, just a genuinely low interest rate and a full 60-day interest free period on all purchases. Just what I want.
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YesI have found My State Financial the best credit union for the service they give to ALL their customers & when there is a problem they get it FIXED the day I phone or call in to see them, I would recommend My state Financial if somebody asks me whi... Full review
I have found My State Financial the best credit union for the service they give to ALL their customers & when there is a problem they get it FIXED the day I phone or call in to see them, I would recommend My state Financial if somebody asks me which bank to open an account I think they are the best, thank you I give credit to the people that look after me & my family.
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YesIn terms of fees and charges the Teachers Credit card is competitive however the customer serice element is non-existent. Once you have signed up they don't want to know you and if you have a problem you can forget getting any help from the credit... Full review
In terms of fees and charges the Teachers Credit card is competitive however the customer serice element is non-existent. Once you have signed up they don't want to know you and if you have a problem you can forget getting any help from the credit union. There is only one branch - in Homebush. Aside from that you need to use internet banking, which is fine except that they seem to have constant problems with their website meaning that the internet banking option goes out the window. Definitely not happy!
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YesThere is only one physical branch in the metropolitan area, which is the only place where you can change your pin number. So that is inconvenient. Full review
There is only one physical branch in the metropolitan area, which is the only place where you can change your pin number. So that is inconvenient.
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YesThe credit cards are so good at Teachers Credit Union. There is hardly any interest to pay and the fees are small. Teachers Credit Union are so helpful in every way to all your needs. i would recommend this bank to everyone i know. i completel... Full review
The credit cards are so good at Teachers Credit Union. There is hardly any interest to pay and the fees are small. Teachers Credit Union are so helpful in every way to all your needs. i would recommend this bank to everyone i know. i completely trust them :)
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YesLIKE: I found that this credit card had one of the lowest rates around, being about 6 - 10% lower than traditional banking institutions in the market. Additionally, when we ran into trouble on our holiday because my employer didn't pay my expecte... Full review
LIKE: I found that this credit card had one of the lowest rates around, being about 6 - 10% lower than traditional banking institutions in the market. Additionally, when we ran into trouble on our holiday because my employer didn't pay my expected wage, the TCU heard our plight and rapidly approved a credit limit increase to tide us over. I would thoroughly recommend them to anyone who is sick of paying bank fees, receiving poor or insensitive service and wants a banking institution that actually does care about its members.
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YesI like this bank more than any other as I have found it to be more personal, cheerful and helpful staff, have received the very best of service...previously I was with major bank and found them to be very impersonal,arrogant and their fees at time... Full review
I like this bank more than any other as I have found it to be more personal, cheerful and helpful staff, have received the very best of service...previously I was with major bank and found them to be very impersonal,arrogant and their fees at times a bit over the top, would never go back to a bank, I have found credit unions so much more people orientated.
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YesTheir VISA credit card is very inflexible, their advertised up to 55 days is calculated in such a convoluted way that it is almost never 55 days more like 25 days. Their terms and conditions are correct, though you need a degree in mathematics and... Full review
Their VISA credit card is very inflexible, their advertised up to 55 days is calculated in such a convoluted way that it is almost never 55 days more like 25 days. Their terms and conditions are correct, though you need a degree in mathematics and another in Law to really know what it is. On top of that, it has no loyalty program, no points, no anything and the interest rate isn't that fantastic either, especially when knowing it is issued by a Credit Union and not a commercial bank.
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YesThe local branch is open late in the evenings and Saturdays, and are very helpful! Full review
The local branch is open late in the evenings and Saturdays, and are very helpful!
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YesThe Credit Union is very supportive of their customers and will listen when there is a problem and help to come to a mutual solution. Full review
The Credit Union is very supportive of their customers and will listen when there is a problem and help to come to a mutual solution.
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YesThe Credit card is a very low rate of 11.5% with 55 days interest free and there is no monthly or yearly charge. There is no rewards program attached to it. It is possible for the disciplined person to use the credit card, pay the balance each m... Full review
The Credit card is a very low rate of 11.5% with 55 days interest free and there is no monthly or yearly charge. There is no rewards program attached to it. It is possible for the disciplined person to use the credit card, pay the balance each month and not incur any interest at all.
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YesGreat service. Always up front with fees. No surprises. Phone calls for irregular or overseas transactions. Full review
Great service. Always up front with fees. No surprises. Phone calls for irregular or overseas transactions.
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YesWe basically like this credit union because of the low fees. We have never had any problems with their services they give. I could only recommend this credit union. We will be looking to refinance our home loan through them soon. Full review
We basically like this credit union because of the low fees. We have never had any problems with their services they give. I could only recommend this credit union. We will be looking to refinance our home loan through them soon.
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YesIt is there for the customers, not shareholders and absorbs many of the fees. Rates are very competitive and it includes many other services that banks do not. Full review
It is there for the customers, not shareholders and absorbs many of the fees. Rates are very competitive and it includes many other services that banks do not.
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YesHave savings account with debit card, also credit card account and two investment loans. All experiences positive. Staff are approachable, competent and flexible in dealing with any issues which arise. Full review
Have savings account with debit card, also credit card account and two investment loans. All experiences positive. Staff are approachable, competent and flexible in dealing with any issues which arise.
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YesOutstanding personal service! The staff really do go out of their way to give you a satisfactory outcome. I couldn't recommend them more highly. Low interest rate, convenience of internet banking, fabulous service. Full review
Outstanding personal service! The staff really do go out of their way to give you a satisfactory outcome. I couldn't recommend them more highly. Low interest rate, convenience of internet banking, fabulous service.
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YesPhone and internet banking very easy, easy to link accounts and transfer to and from. Full review
Phone and internet banking very easy, easy to link accounts and transfer to and from.
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YesQuick and easy to use. Full review
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YesGood but there's no rewards, but at least there's no fees. Full review
Good but there's no rewards, but at least there's no fees.
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YesNo benefits like reward points but it has good security and is reliable. Full review
No benefits like reward points but it has good security and is reliable.
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YesThere is nothing I dislike about this product. Internet and phone access is quick and simple and the credit union staff are friendly and helpful. I once lost my card overseas and cancelling it and organising an replacement was so easy. Full review
There is nothing I dislike about this product. Internet and phone access is quick and simple and the credit union staff are friendly and helpful. I once lost my card overseas and cancelling it and organising an replacement was so easy.
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YesThe staff are courteous and friendly at Teachers Credit Union. The products are quality - my only gripe is the limited range of compatible ATM's. Full review
The staff are courteous and friendly at Teachers Credit Union. The products are quality - my only gripe is the limited range of compatible ATM's.
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