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UBank term deposit reviews

Read the latest UBank reviews from real customers around Australia. Get the inside story on UBank term deposits from the Mozo community.

See all UBank term deposit reviews here, or search our reviews to find reviews about other providers.

UBank term deposit 

A Mozo reviewer from New South Wales, an UBank term deposit customer. 10Overall Rating
  Competitive/great service/ care for customer. Reviewed 14 days ago  
  • 10Pricing
  • 0Product Features
  • 10Customer Service
  • -Convenience
  • 10Trust

UBank term deposit 

Desmond from New South Wales, an UBank term deposit customer. 10Overall Rating
  So easy over the phone, easy transfer, really good experience for a change, will do business with them again and again. Reviewed 14 days ago  
  • 10Pricing
  • 7Product Features
  • 10Customer Service
  • 9Convenience
  • 10Trust

UBank term deposit 

M from New South Wales, an UBank term deposit customer. 1Overall Rating
  I dislike the product. This will be my last Term Deposit with Ubank. Why? Because they have told me they will charge a 95 dollar admin fee if I withdraw my funds early even though I can't find this fee in their Terms & Conditions or on their web site. I am waiting for them to show it to me. Also there is a reasonable deduction based on changes in interest rates (if any) PLUS other unspecified costs ("other components" - what is this??) as explained by Jimmy from Ubank: Hello, Thank you for your message. Please be advised that the pre-payment cost to break a Term Deposit consists of two components: Variable component: As you outlined, this component can vary on every calendar day. Based on what the interest rate for the account is, what the interest rate for the term is at the time of request and what the cost of replacement for the funds are to the financial institution, amongst other components. Fixed component: A $95.00 administration cost, this is fixed. If the total calculated pre-payment cost is greater than the accrued interest, the whole interest earned will be deducted and the principal amount will be transferred. If the total cost is less than the accrued interest, the amount will be deducted and the remaining interest will be transferred with the principal. (truncated) Speak soon, Jimmy J. UBank - A good place for money Reviewed 21 days ago  
  • 2Pricing
  • 0Product Features
  • 1Customer Service
  • 0Convenience
  • 2Trust

UBank term deposit 

Marilyn from New South Wales, an UBank term deposit customer. 8Overall Rating
  I like the U Bsnk, online bank,as it is accessible and courteous,their interest rates are among the best,and the options when the term is up are negotiable. Reviewed about 1 month ago  
  • 9Pricing
  • 8Product Features
  • 8Customer Service
  • 8Convenience
  • 8Trust

UBank term deposit 

Neil from South Australia, an UBank term deposit customer. 10Overall Rating
  With the best interest rates. 24/7 phone access and 24/7 online backup and backed by the NAB and government fail safe promise why would anyone go any where else. Even my local NAB branch contact admits it is the best but cannot say that out too loud. Only small problem is when one tries to open a joint T/D account the security checks get a little overpowering even though a joint savings account is held with the same bank. Still better to be safe than sorry I suppose ! Reviewed 3 months ago  
  • 10Pricing
  • 10Product Features
  • 9Customer Service
  • 10Convenience
  • 10Trust

UBank term deposit 

Julie from New South Wales, an UBank term deposit customer. 9Overall Rating
  I found that this was a very easy & pain free way to open a term deposit. Very easy to transfer funds from my existing bank account to my new UBank term deposit account, all online! Would not suit people who prefer face to face banking or who are not computer literate. Reviewed 3 months ago  
  • 9Pricing
  • 9Product Features
  • 10Customer Service
  • 8Convenience
  • 10Trust

UBank term deposit 

Kathryn from New South Wales, an UBank term deposit customer. 10Overall Rating
  I also have a Term Deposit with UBank and their interest rate on this TB could not be beaten at the time (and is still the highest for the term of 12 months). UBank are one of the few banks that allow the interest rate to be paid monthly and into another account if desired. I am highly satisfied with UBank. They Text message me when there is any movement on my accounts with them which is a fantastic service enhancing the level of communication and security I feel using their services. Well done, UBank! Reviewed 3 months ago  
  • 9Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 9Trust

UBank term deposit 

Bianca from Victoria, an UBank term deposit customer. 7Overall Rating
  I like the high interest rates and the fact that the website is easy to use. It says you can pull your money out early if needed but that's all it says - it doesn't say how or where to do so. Reviewed 3 months ago  
  • 8Pricing
  • 7Product Features
  • 8Customer Service
  • 6Convenience
  • 6Trust

UBank term deposit 

Allan from Western Australia, an UBank term deposit customer. 10Overall Rating
  straight forward banking and the best interest rates Reviewed 6 months ago  
  • 10Pricing
  • 10Product Features
  • -Customer Service
  • 10Convenience
  • 10Trust

UBank term deposit 

Tom from New South Wales, an UBank term deposit customer. 10Overall Rating
  Deposits are essentially with NAB, so as safe. Rates and service are much better than other banks. Reviewed 7 months ago  
  • 10Pricing
  • 9Product Features
  • 10Customer Service
  • 9Convenience
  • 10Trust

UBank term deposit 

Jane from Victoria, an UBank term deposit customer. 10Overall Rating
  Customer service people are friendly, always around to answer questions even after hours, and easy to use. Reviewed 7 months ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

UBank term deposit 

Andrew from South Australia, an UBank term deposit customer. 1Overall Rating
  Call centre is easy to reach and staff polite, but it ends there. My transactions have been plagued by blunders and repeated failures to deliver promised actions even after repeated requests. Reviewed 9 months ago  
  • 9Pricing
  • -Product Features
  • 1Customer Service
  • 8Convenience
  • 0Trust

UBank term deposit 

Amanda from New South Wales, an UBank term deposit customer. 4Overall Rating
  I recently go a ubank term deposit. The rate is very competitive but I have had problems with their service. I had to mail the cheque as they could not do electronic transfer from my bank. It took four days for them to "receive" the cheque and a further 5 days for it to clear. All during this time I got reminders by email and snail mail to deposit the funds they had already received. They need to work on their processes! Reviewed 9 months ago  
  • 9Pricing
  • 9Product Features
  • 1Customer Service
  • 9Convenience
  • 9Trust

UBank term deposit 

Vishal from Victoria, an UBank term deposit customer. 10Overall Rating
  The term deposit rates are very competitive, full online access and customer service available 24/7. UBank also have new features being brought out quite frequently and very useful. Best of all, it's being backed by one of the big 4. Reviewed 9 months ago  
  • 10Pricing
  • 9Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

UBank term deposit 

Jessica from New South Wales, an UBank term deposit customer. 9Overall Rating
  Great term deposit at UBank. Really competitive rates on term deposit and basic saver. Service is superb, easy to set up. Reviewed 10 months ago  
  • 10Pricing
  • 10Product Features
  • 10Customer Service
  • 10Convenience
  • 7Trust

UBank term deposit 

Chris from New South Wales, an UBank term deposit customer. 0Overall Rating
  UBank don't allow interest on the day they receive your money. I was conned into thinking the identification process would be simple and straightforward - far from it in fact. I felt deceived. Call centre/complaint handling poor. Reviewed 10 months ago  
  • 10Pricing
  • 5Product Features
  • 0Customer Service
  • 0Convenience
  • 0Trust

UBank term deposit 

Peter from New South Wales, an UBank term deposit customer. 10Overall Rating
  UBank term deposits have had one of the highest rates for some time now. Reviewed 10 months ago  
  • 10Pricing
  • 8Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

UBank term deposit 

Jenny from New South Wales, an UBank term deposit customer. 9Overall Rating
  I love the great interest rate and the loyalty is an added incentive to save. Customer service by phone is really good & staff are very helpful. They advise you about new products as they become available but no real sales pitch or pressure involved. Reviewed about 1 year ago  
  • 10Pricing
  • 8Product Features
  • 10Customer Service
  • 10Convenience
  • 9Trust

UBank term deposit 

Tina from New South Wales, an UBank term deposit customer. 9Overall Rating
  UBank are so easy to deal with. Their term deposits are great products as well. Reviewed about 1 year ago  
  • 10Pricing
  • 9Product Features
  • 10Customer Service
  • 8Convenience
  • 8Trust

UBank term deposit 

Sintax from Queensland, an UBank term deposit customer. 10Overall Rating
  I just rolled over my Term Deposit with UBank. It was so easy. And the rate was great thanks to the loyalty bonus :) Reviewed about 1 year ago  
  • 10Pricing
  • 7Product Features
  • 10Customer Service
  • 9Convenience
  • 9Trust

UBank term deposit 

Kim from Queensland, an UBank term deposit customer. 10Overall Rating
  UBank has no branches - but telephone service was good with no wait time! Reviewed about 1 year ago  
  • 10Pricing
  • 9Product Features
  • 10Customer Service
  • 7Convenience
  • 9Trust

UBank term deposit 

Shae from Victoria, an UBank term deposit customer. 10Overall Rating
  I applied when they first opened, got amazing intro rate and a phone call last week just to say "hi" - i'm used to hearing from the bank when they want to sell something, i hope they get more accounts in the future than just term deposit. Reviewed about 1 year ago  
  • 10Pricing
  • 7Product Features
  • 10Customer Service
  • 9Convenience
  • 10Trust

UBank term deposit 

Russ from New South Wales, an ubank term deposit customer. 9Overall Rating
  part of NAB, so should be safe. rate was good. and was easy to signup. Reviewed about 1 year ago  
  • 8Pricing
  • 7Product Features
  • 10Customer Service
  • 8Convenience
  • 10Trust

UBank term deposit 

Waleerat from Victoria, an UBank term deposit customer. 8Overall Rating
  I love the high "Introductory" interest rate from the UBank and their awesome customer service experience. But the interest rate was just decreased recently, it would be the thing I dislike. I may consider to move my money to another bank if they provide better term deposit interest rate at the time. Reviewed about 1 year ago  
  • 9Pricing
  • 9Product Features
  • 9Customer Service
  • 7Convenience
  • 8Trust

UBank term deposit 

A Mozo reviewer from New South Wales, an UBank term deposit customer. 9Overall Rating
  No comments recorded Reviewed about 1 year ago  
  • 10Pricing
  • 8Product Features
  • 9Customer Service
  • 8Convenience
  • 9Trust

UBank term deposit 

Trevor from New South Wales, an ubank term deposit customer. 9Overall Rating
  If you like term deposits, this is for you. It's easy to sign up with UBank and they have the best rates in the market! Reviewed about 1 year ago  
  • 10Pricing
  • 5Product Features
  • 9Customer Service
  • 8Convenience
  • 10Trust

UBank term deposit 

Roman from New South Wales, an UBank term deposit customer. 9Overall Rating
  Just put my money in a UBank term deposit as interest rates have been cut again by many banks this week. It was easy, and rates were highest I could find anywhere. Reviewed about 1 year ago  
  • 9Pricing
  • 6Product Features
  • 8Customer Service
  • 10Convenience
  • 10Trust

UBank term deposit 

Nick from New South Wales, an UBank term deposit customer. 9Overall Rating
  Although it's an introductory rate, we got 8.5% on our 3 month Term Deposit. Application was very easy, the deposit of funds just as easy (BPay, Direct Credit or Cheque are the options) and the options on maturity provide all reasonable alternatives. A good return considering the lowly rates on offer from other banks (even before the recent rate cut). Reviewed about 1 year ago  
  • 10Pricing
  • 8Product Features
  • 10Customer Service
  • 10Convenience
  • 10Trust

UBank term deposit 

Richard from Victoria, an UBank term deposit customer. 10Overall Rating
  Have term deposits only at the moment but they are easy to sign up for and have high rates. With the safety of NAB and 24 hour call centre it works for me. Reviewed about 1 year ago  
  • 9Pricing
  • 7Product Features
  • 9Customer Service
  • 9Convenience
  • 10Trust

UBank term deposit 

Kimberley from Australian Capital Territory, an UBank term deposit customer. 9Overall Rating
  No comments recorded Reviewed about 1 year ago  
  • 10Pricing
  • -Product Features
  • 8Customer Service
  • -Convenience
  • 8Trust
 

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