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Flexibility and convenience
I have used the same my Visa/Debit card for almost 18 years. The product is very flexible in how I manage the card & repayments. I am able to link it with other accounts also. VTCU staff have always be easy to contact & more helpful than any ot... Full review
I have used the same my Visa/Debit card for almost 18 years. The product is very flexible in how I manage the card & repayments. I am able to link it with other accounts also. VTCU staff have always be easy to contact & more helpful than any other banking institution. Online help is easy to use also. I have & had other accounts at the "big 4 banks" and maybe they have cheaper CCs for an initial period of time but do not offer the flexibility of VTCU cards.
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Fantastic across the board, what a bank should be.
With easy access, great customer service and good products available my only issue I have with my bank is that I haven't got enough money to buy an Ipad. Help me out and I'll have no complaints. Full review
With easy access, great customer service and good products available my only issue I have with my bank is that I haven't got enough money to buy an Ipad. Help me out and I'll have no complaints.
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Great rates and great customer service
I love the Vic Teachers Mutual Bank as they are kind, helpful and just all-round great to deal with! Full review
I love the Vic Teachers Mutual Bank as they are kind, helpful and just all-round great to deal with!
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Products and services next to none.
The rates were quite competitive, and the service was prompt and friendly.They also provided discount insurance as well. The competitive rates while good, were not the best rates around, however with the afore mentioned service and assistance, ga... Full review
The rates were quite competitive, and the service was prompt and friendly.They also provided discount insurance as well. The competitive rates while good, were not the best rates around, however with the afore mentioned service and assistance, gave me no choice but to go with this product.
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Competitive rates with excellent customer service.
While the product itself is comparable with the better range of mortgage loans; good rate, flexibility, security, etcetera, it is outstanding for the following reasons: There is easily understood documentation outlining features, terms and con... Full review
While the product itself is comparable with the better range of mortgage loans; good rate, flexibility, security, etcetera, it is outstanding for the following reasons: There is easily understood documentation outlining features, terms and conditions. It is backed up by careful, individually tailored client service by well trained staff. It functions under a Customer Service Charter which I have never heard of being breached.
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Built on strength of member's needs + circumstance
They work for their members - A customer comes first environment and never the impression or focus to make huge profits centered around greed. Full review
They work for their members - A customer comes first environment and never the impression or focus to make huge profits centered around greed.
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The best personable service in banking!
It's the BEST customer service and easiest bank account to use day to day and online... shorter account details (6 digits) so much easier to remember and when you call them they're always in really great moods! Full review
It's the BEST customer service and easiest bank account to use day to day and online... shorter account details (6 digits) so much easier to remember and when you call them they're always in really great moods!
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We have been with them for over 30 years and they have not missd a beat. My sons are members, my in-laws were members, my parents were with them. I would not choose anything else. And it is FEE FREE banking! What more could you have! We live in... Full review
We have been with them for over 30 years and they have not missd a beat. My sons are members, my in-laws were members, my parents were with them. I would not choose anything else. And it is FEE FREE banking! What more could you have! We live in NSW and we have no problems with communications or money withdrawals. Even living overseas for 10 years was easy banking with them....ANother bonus for internet banking and convenience and of course always the most friendly of telephone services and help if required. The VTCU has looked after us for 3 decades and we sincerely hope they will stride for another 3 decades or more.
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