Virgin Money car insurance reviews

How is Virgin Money car insurance rated by the Mozo community?

73%

Overall Mozo Community rating: 7.3 out of 10

Virgin Money car insurance

Overall rating: 7.3 (12 reviews)*

Last reviewed: 04 April 2013


  1. Overall customer rating
  1. Price
  1. Features
  1. Service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 17

Thumbs up: 15 | Thumbs down: 2

Featured car insurance from Virgin Money

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Recent Virgin Money car insurance reviews

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  • Good price if you haggle

      1. Overall customer rating
      2. (Reviewed 28 days ago)

    Overall a very good rate achieved but don't take the first rate offered - haggle a little and you will receive a rate at least $200.00 cheaper.       Full review 

    Overall a very good rate achieved but don't take the first rate offered - haggle a little and you will receive a rate at least $200.00 cheaper.


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    Virgin Money car insurance reviewed by Eric from New South Wales

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    Yes
  • easy to follow over the phone set up

      1. Overall customer rating
      2. (Reviewed 7 months ago)

    Easy to follow over the phone set up. Great prices.       Full review 

    Easy to follow over the phone set up. Great prices.


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    Virgin Money car insurance reviewed by Stuart from New South Wales

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  • Brilliant customer service, best premium I found.

      1. Overall customer rating
      2. (Reviewed about 1 year ago)

    When i bought my car i checked around for insurance. Virgin was over $400 cheaper than the next quote all because they bothered to have one simple question in their application. The contact that I have had with staff has been terrific, helpful and...       Full review 

    When i bought my car i checked around for insurance. Virgin was over $400 cheaper than the next quote all because they bothered to have one simple question in their application. The contact that I have had with staff has been terrific, helpful and polite.


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    Virgin Money car insurance reviewed by Diana from New South Wales

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    Yes
  • Greedy like all others

      1. Overall customer rating
      2. (Reviewed about 1 year ago)

    Price of policies uncompetitive, have been driving for well over fifty years and still they put up the premium every year i do not have any claims at all havent for close to fifty years, their pricing structure like all the others do not make allo...       Full review 

    Price of policies uncompetitive, have been driving for well over fifty years and still they put up the premium every year i do not have any claims at all havent for close to fifty years, their pricing structure like all the others do not make allowances for drivers with records like mine, should be a very small premium until such time as claims are made and then negotiations for increases


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    Virgin Money car insurance reviewed by Kenneth from Victoria

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    Yes
      1. Overall customer rating
      2. (Reviewed about 2 years ago)

    The insurance details are presented in a "no nonsense" way in clear English with minimal "special clauses". Virgin Money seem to be a customer oriented company putting the consumer first.       Full review 

    The insurance details are presented in a "no nonsense" way in clear English with minimal "special clauses". Virgin Money seem to be a customer oriented company putting the consumer first.


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    Virgin Money car insurance reviewed by Ian from Victoria

    3 people found this review helpful – do you?

    Yes
      1. Overall customer rating
      2. (Reviewed about 2 years ago)

    Value for money they can't be beaten. I've never made an accident claim in my life yet other insurers seem to think I should still pay as high a premium as someone who has! It might not have all of the frills, but it makes up for it with price and...       Full review 

    Value for money they can't be beaten. I've never made an accident claim in my life yet other insurers seem to think I should still pay as high a premium as someone who has! It might not have all of the frills, but it makes up for it with price and flexibility


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    Virgin Money car insurance reviewed by Steven from New South Wales

    1 person found this review helpful – do you?

    Yes
      1. Overall customer rating
      2. (Reviewed about 2 years ago)

    I left to go with virgin, they had the same undercover writer as my previous insurer and they offered me the same service but at a better price I mean better plus their customer service was better as well       Full review 

    I left to go with virgin, they had the same undercover writer as my previous insurer and they offered me the same service but at a better price I mean better plus their customer service was better as well


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    Virgin Money car insurance reviewed by Kathleen from Queensland

    1 person found this review helpful – do you?

    Yes
      1. Overall customer rating
      2. (Reviewed over 2 years ago)

    Easy to join, cheapest rates with good cover       Full review 

    Easy to join, cheapest rates with good cover


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    Virgin Money car insurance reviewed by Belinda from South Australia

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    Yes
      1. Overall customer rating
      2. (Reviewed over 2 years ago)

    Price was good and easy to deal with.       Full review 

    Price was good and easy to deal with.


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    Virgin Money car insurance reviewed by Richard from Victoria

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    Yes
      1. Overall customer rating
      2. (Reviewed over 2 years ago)

    I have only been with this company for less than 12 months but was impressed with my initial contacts during the setup period.       Full review 

    I have only been with this company for less than 12 months but was impressed with my initial contacts during the setup period.


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    Virgin Money car insurance reviewed by David from New South Wales

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    Yes
      1. Overall customer rating
      2. (Reviewed over 2 years ago)

    Originally I was with Budget Direct but found that after 2/3 years I was back paying what I was before switching to them. Virgin was able to offer a 2 year capped premium. I work hard for my money and believe in getting value for it. I now have pe...       Full review 

    Originally I was with Budget Direct but found that after 2/3 years I was back paying what I was before switching to them. Virgin was able to offer a 2 year capped premium. I work hard for my money and believe in getting value for it. I now have peace of mind that my premiums will not rise for the next two years. I will stay with Virgin until such time as they are no longer good value for money. Oh and I also got 5000 Velocity points when I switched, which equated to $40 Target money. I am very chuffed with this Insurer.


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    Virgin Money car insurance reviewed by Barbara from Queensland

    5 people found this review helpful – do you?

    Yes

 

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