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  • Westpac debit card reviews

    How are Westpac debit cards rated by the Mozo community?

    80%

    Overall Mozo Community rating: 8.0 out of 10

    Westpac debit cards

    Overall rating: 8.0 (433 reviews)*

    Last reviewed: 21 May 2012


    1. Overall customer rating
    1. Price
    1. Features
    1. Service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    Reviews: 1128

    Thumbs up: 1026 | Thumbs down: 102

    Featured debit card from Westpac

    • Choice
    • account fee

      $5.00

    • type of card

      MasterCard Debit or
      EFTPOS


    Other debit cards

    • Gold Banking
    • account fee

      $10.00

    • type of card

      Visa Debit or
      EFTPOS

    • Go to site
       
    • Everyday Account
    • account fee

      $0.00

    • type of card

      Visa Debit or
      EFTPOS

    • Go to site
       

    Compare all debit cards

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    Recent Westpac debit card reviews

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    • Easy and Great - Love It

        1. Overall customer rating
        2. (Reviewed 4 days ago)

      The product is pretty good, easy to transfer money, especially with the Westpac Iphone App, However at times their customer service was lacking. I am still quite happy banking with Westpac and I'm not changing anytime soon       Full review 

      The product is pretty good, easy to transfer money, especially with the Westpac Iphone App, However at times their customer service was lacking. I am still quite happy banking with Westpac and I'm not changing anytime soon


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      Westpac debit card reviewed by Dylan from New South Wales

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    • Fantastic Customer Service

        1. Overall customer rating
        2. (Reviewed 4 days ago)

      Westpac are so helpful when you ring up, they do their best to get a card to you as soon as possible if you lose it. They have friendly staff on the phones and in their branches. They also have many atms and convenient locations for all their cust...       Full review 

      Westpac are so helpful when you ring up, they do their best to get a card to you as soon as possible if you lose it. They have friendly staff on the phones and in their branches. They also have many atms and convenient locations for all their customers.


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      Westpac debit card reviewed by Keira-leigh from New South Wales

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    • Fantastic customer service

        1. Overall customer rating
        2. (Reviewed 4 days ago)

      Not so much the product as we only have a debit card, however, the customer service at our Westpac branch in Port Macquarie is fantastic, the staff go beyond my expectations to ensure our queries questions or concerns ar met, I have banked with ma...       Full review 

      Not so much the product as we only have a debit card, however, the customer service at our Westpac branch in Port Macquarie is fantastic, the staff go beyond my expectations to ensure our queries questions or concerns ar met, I have banked with many banks but both my husband and I agree this is the bank we will stay with now.


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      Westpac debit card reviewed by Michele from New South Wales

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    • Great product and banking with them is a breeze!

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      I love the idea of having a debit card - but being able to use it in credit card situations - for example, shopping online.. I am entering it securely as a credit card, but the cash is coming straight out of my account.       Full review 

      I love the idea of having a debit card - but being able to use it in credit card situations - for example, shopping online.. I am entering it securely as a credit card, but the cash is coming straight out of my account.


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      Westpac debit card reviewed by Kristy from New South Wales

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    • Westpac are understanding to my situation

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      Westpac have always been open to negotiating with me in regards to making my repayments with them. I have travelled the world with my westpac credit card and they understand how important it is not to miss out on a good time.       Full review 

      Westpac have always been open to negotiating with me in regards to making my repayments with them. I have travelled the world with my westpac credit card and they understand how important it is not to miss out on a good time.


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      Westpac debit card reviewed by Lauren from Victoria

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    • Student and Time friendly.

        1. Overall customer rating
        2. (Reviewed 10 days ago)

      I enjoy being a westpac customer as I have found they always cater to my needs and are always willing to help me find the best solution possible. Being a student I am given a great deal in which I do not have to worry about account fees which is a...       Full review 

      I enjoy being a westpac customer as I have found they always cater to my needs and are always willing to help me find the best solution possible. Being a student I am given a great deal in which I do not have to worry about account fees which is always a real plus, especially when you are a uni student living on the opposite side of the country. They also have a great option in which you can now apply for a lot of their products online, which if you're a person who knows exactly what they're wanting and with very little time spare, it can really come in handy.


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      Westpac debit card reviewed by Karlee from Victoria

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    • Great for students and customer service

        1. Overall customer rating
        2. (Reviewed 10 days ago)

      In my opinion westpac has many positives when looking from a students point of view. They have many options for the types of accounts i can use and the types of services available. With westpac in general i like the idea that my local manager know...       Full review 

      In my opinion westpac has many positives when looking from a students point of view. They have many options for the types of accounts i can use and the types of services available. With westpac in general i like the idea that my local manager knows me personally and that as a student, I dont have to pay any fees for my accounts or card.


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      Westpac debit card reviewed by Alex from Western Australia

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    • Easy to use without credit debt.

        1. Overall customer rating
        2. (Reviewed 11 days ago)

      The debit card is great for internet shopping and general purchases where a credit card is necessary without the chance of running up credit debt unless you choose to. As a general rule check your bank balance before you purchase items. Easy to u...       Full review 

      The debit card is great for internet shopping and general purchases where a credit card is necessary without the chance of running up credit debt unless you choose to. As a general rule check your bank balance before you purchase items. Easy to use and about as secure as a credit card. Can be uses on ATM's overseas and no application charge. Can use the mastercard pay pass terminal for purchases under $100 without a pin or signing so make sure you treat the card like a credit card and immediately report it if it is missing or a thief could have a field day. Like a credit card watch the statements to make sure everything is as it should be and always use secure sites.


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      Westpac debit card reviewed by Sue from Victoria

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    • Dependable and convenient.

        1. Overall customer rating
        2. (Reviewed 11 days ago)

      Mastercard is accepted and respected everywhere I go. It is promptly replaced at the right time. I don't know abut their responses if I lost it tough.I do not like going into the bank itself to discuss matters.       Full review 

      Mastercard is accepted and respected everywhere I go. It is promptly replaced at the right time. I don't know abut their responses if I lost it tough.I do not like going into the bank itself to discuss matters.


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      Westpac debit card reviewed by Marilyn from Tasmania

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    • Not secure

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      I do not want the feature of just swiping the card for a purchase and want the protection of a pin number; but the swipe feature can't be cancelled. This was not explained when I applied for the card.       Full review 

      I do not want the feature of just swiping the card for a purchase and want the protection of a pin number; but the swipe feature can't be cancelled. This was not explained when I applied for the card.


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      Westpac debit card reviewed by Alan from Queensland

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    • Good product, with exceptional customer service

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      I am so happy with my Westpac card and account -- it offers the standard pros of a debit card (ability to purchase goods and services like a credit card, but using your own money), but what really sets Westpac above the others is the service. I go...       Full review 

      I am so happy with my Westpac card and account -- it offers the standard pros of a debit card (ability to purchase goods and services like a credit card, but using your own money), but what really sets Westpac above the others is the service. I got a call from the bank pointing out a discrepancy in transactions (ie. two purchases made within an hour, on opposite ends of the globe!), and worked it all out for me so it didn't cost me a cent. The tellers are always personable and professional in the bank, and the service over the phone is exceptional. Compared with the bank I used to be with... I'm so glad I switched!!!


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      Westpac debit card reviewed by Caroline from Victoria

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    • Typical bank seeking profits

        1. Overall customer rating
        2. (Reviewed 17 days ago)

      Not commenting on this product. But I want to comment on Westpac in general. They are the same as ANY bank that wants your business to make profit, they could not give a damn about your personal welfare or problems. They sack their workers and s...       Full review 

      Not commenting on this product. But I want to comment on Westpac in general. They are the same as ANY bank that wants your business to make profit, they could not give a damn about your personal welfare or problems. They sack their workers and send the jobs to India, so much for loyalty to their staff, I am disgusted with this. Also the HUGE money they pay their ceo, is a complete farce, no wonder we have to pay fees for everything, and also the shareholders are more important to them than the customers. I am seriously considering moving to a credit union or building society. I have been a westpac customer for more than 30 years.


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      Westpac debit card reviewed by Graeme from Queensland

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    • Excellent service with a smile

        1. Overall customer rating
        2. (Reviewed 17 days ago)

      This local branch has a particular deputy manager who is very helpful and always greets you with a smile. She always tries to provide a competitive loan for us at a good rate.       Full review 

      This local branch has a particular deputy manager who is very helpful and always greets you with a smile. She always tries to provide a competitive loan for us at a good rate.


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      Westpac debit card reviewed by Phill from Northern Territory

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      * based on reviews in the past 12 months

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      * based on reviews in the past 12 months

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      * based on reviews in the past 12 months