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  • Westpac reviews

    How is Westpac rated by the Mozo community?

    71%

    Overall Mozo Community rating: 7.1 out of 10

    Westpac reviews

    Overall rating: 7.1 (2536 reviews)

    Last reviewed: not available


    1. Overall customer rating
    1. Price
    1. Features
    1. Service
    1. Convenience
    1. Trust

    Reviews: 8281

    Thumbs up: 6914 | Thumbs down: 1350

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    Latest Westpac Reviews

    • Westpac Altitude Gold

      Westpac 55 Day MasterCard or Visa

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      Westpac credit card review

      Customer service is good but interest rates high.

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      This product charges a mega amount of interest. Even if you pay off the designated amount each month there is always some fee that applies. I find this product too expensive for the awards offered. Even the awards are not that special. Some are in...       Full review 

      This product charges a mega amount of interest. Even if you pay off the designated amount each month there is always some fee that applies. I find this product too expensive for the awards offered. Even the awards are not that special. Some are in the form of products and they are already superceeded in the market place by others yet the points asked do not reflect this. Overall I find this credit card less than what I need or want.


        1. Price
        1. Features
        1. Service
        1. Convenience
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      Westpac Altitude Gold credit card reviewed by Karen from Victoria

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      Yes
    • Westpac Choice

      Westpac Choice eAccount

      • $3.00

        account fee

      • MasterCard Debit or
        EFTPOS

        type of card

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      Westpac debit card review

      rates are average, I never receive any information

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      I was originally with bank of melb then Westpac bought them out. I was shattered, they made it so hard to switch that I just stayed.       Full review 

      I was originally with bank of melb then Westpac bought them out. I was shattered, they made it so hard to switch that I just stayed.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
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      Westpac Choice debit card reviewed by Kerri from Victoria

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      Yes
    • Westpac Personal Loan (Fixed, Unsecured, Student discount)

      • 13.49%

        fixed 1 year rate

      • 14.13%

        comparison rate

      Westpac Personal Loan (Fixed, Unsecured)

      • 13.99%

        fixed 1 year rate

      • 14.63%

        comparison rate

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      Westpac personal loan review

        1. Overall customer rating
        2. (Reviewed 9 days ago)

      Very flexible and ideal for my needs. Staff were helpful and cooperative, and the application was mega easy.       Full review 

      Very flexible and ideal for my needs. Staff were helpful and cooperative, and the application was mega easy.


        1. Price
        1. Features
        1. Service
        1. Convenience
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      Westpac personal loan reviewed by Stephen from Queensland

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      Yes
    • Westpac Car Loan (Fixed)

      • 11.99%

        fixed 1 year rate

      • 12.85%

        comparison rate

      Westpac Car Loan - New (Fixed)

      • 10.99%

        fixed 1 year rate

      • 12.02%

        comparison rate

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      Westpac car loan review

        1. Overall customer rating
        2. (Reviewed 3 months ago)

      They have extremely high interest & don't seem to want to try beat other banks. They have high loan cancellation fees & monthly fees. When I finally paid off my car loan off early, they still withdrew a monthly payment that week which I haven't re...       Full review 

      They have extremely high interest & don't seem to want to try beat other banks. They have high loan cancellation fees & monthly fees. When I finally paid off my car loan off early, they still withdrew a monthly payment that week which I haven't received back! Not Happy!!!


        1. Price
        1. Features
        1. Service
        1. Convenience
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      Westpac car loan reviewed by Jess from Victoria

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      Yes
    • Westpac Equity Access (Premier Advantage Package)

      • 7.21%from 20 Feb

        variable rate

      • 7.55%from 20 Feb

        comparison rate

      Westpac Rocket Repay Home Loan

      • 7.46%from 20 Feb

        variable rate

      • 7.59%from 20 Feb

        comparison rate

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      Westpac home loan review

      BAD SERVICE, sometimes 30 minutes in line at count

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      Everytime I check my statement, there is an error, when I phone the bank for an explanation, they cannot explain exactly, and then re-imburse my account, why and why, are they trying to get away with it?? Why do I always have to complain to get my...       Full review 

      Everytime I check my statement, there is an error, when I phone the bank for an explanation, they cannot explain exactly, and then re-imburse my account, why and why, are they trying to get away with it?? Why do I always have to complain to get my money back, and if I don't explain, they keep it


        1. Price
        1. Features
        1. Service
        1. Convenience
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      Less
      Westpac Equity Access (Premier Advantage Package) home loan reviewed by Steve from New South Wales

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      Yes
    • Westpac eSaver

      Westpac Cash Manager

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      Westpac savings account review

      Competitive interest rate and reliable service.

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      Online access only with a great interest rate.       Full review 

      Online access only with a great interest rate.


        1. Price
        1. Features
        1. Service
        1. Convenience
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      Westpac eSaver savings account reviewed by Joanne from Western Australia

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    • Westpac Choice Student

      Westpac Choice

      Show Fees

      Westpac bank account review

        1. Overall customer rating
        2. (Reviewed 9 days ago)

      2 years ago I had set up my Internet banking, as I do every 2-3 weeks. 2 of my bills were not appearing in my pending list but on my pay day the money would go out and the next day it would show up on my statement where the money had gone to. ...       Full review 

      2 years ago I had set up my Internet banking, as I do every 2-3 weeks. 2 of my bills were not appearing in my pending list but on my pay day the money would go out and the next day it would show up on my statement where the money had gone to. I had come across a flaw in their system and when I rung the computer technicians for this bank they could not explain to me what had been happening. On several occasions I would ring the bank and query the same problem but once again, no one could help me, and they would say it was a mistake that I had got wrong. I then decided to set up the same payment and then go into my local bank to ask the Bank Manager to witness this procedure and even he was confused as to what was happening. I was asked to not reveal this information and before I knew it there was a knock on my door....I had a package containing chocolates and cookies from guess who? WESTPAC. I never did get an explanation but the chocolates and cookies were very yummy.


        1. Price
        1. Features
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      Westpac bank account reviewed by Valerie from Western Australia

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      Yes
    • Westpac Term Deposit

      • 5.00%

        interest rate

      • $5,000.00

        minimum deposit

      Show Rates

      Westpac term deposit review

      Competitive rates, easy access, simple process.

        1. Overall customer rating
        2. (Reviewed 11 days ago)

      I always invest in Westpac term deposits as their rates are always competitive and access is easy. However, I often experience problems with them failing to carry out my instructions accurately (eg they will re-invest the principal plus interest w...       Full review 

      I always invest in Westpac term deposits as their rates are always competitive and access is easy. However, I often experience problems with them failing to carry out my instructions accurately (eg they will re-invest the principal plus interest when I have requested the principal only be re-invested). Having said that, they are very quick to correct any mistakes but of course you don't get re-imbursed for any interest you may have missed out on during the interim period.


        1. Price
        1. Features
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      Westpac Term Deposit reviewed by Jacqui from New South Wales

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    • Westpac Comprehensive Insurance

      • up to 65%

        maximum no claim discount

      • none

        online discount

      Show policy info

      Westpac car insurance review

        1. Overall customer rating
        2. (Reviewed 9 months ago)

      I have only had two claims in the 9 years with Westpac however they were helpful speedy and did not quibble on any aspect of the claims.       Full review 

      I have only had two claims in the 9 years with Westpac however they were helpful speedy and did not quibble on any aspect of the claims.


        1. Price
        1. Features
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      Westpac car insurance reviewed by Alexander from New South Wales

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      Yes

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