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interest rate
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Customer service is good but interest rates high.
This product charges a mega amount of interest. Even if you pay off the designated amount each month there is always some fee that applies. I find this product too expensive for the awards offered. Even the awards are not that special. Some are in... Full review
This product charges a mega amount of interest. Even if you pay off the designated amount each month there is always some fee that applies. I find this product too expensive for the awards offered. Even the awards are not that special. Some are in the form of products and they are already superceeded in the market place by others yet the points asked do not reflect this. Overall I find this credit card less than what I need or want.
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rates are average, I never receive any information
I was originally with bank of melb then Westpac bought them out. I was shattered, they made it so hard to switch that I just stayed. Full review
I was originally with bank of melb then Westpac bought them out. I was shattered, they made it so hard to switch that I just stayed.
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Yesfixed 1 year rate
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fixed 1 year rate
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Very flexible and ideal for my needs. Staff were helpful and cooperative, and the application was mega easy. Full review
Very flexible and ideal for my needs. Staff were helpful and cooperative, and the application was mega easy.
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fixed 1 year rate
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They have extremely high interest & don't seem to want to try beat other banks. They have high loan cancellation fees & monthly fees. When I finally paid off my car loan off early, they still withdrew a monthly payment that week which I haven't re... Full review
They have extremely high interest & don't seem to want to try beat other banks. They have high loan cancellation fees & monthly fees. When I finally paid off my car loan off early, they still withdrew a monthly payment that week which I haven't received back! Not Happy!!!
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Yesvariable rate
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variable rate
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BAD SERVICE, sometimes 30 minutes in line at count
Everytime I check my statement, there is an error, when I phone the bank for an explanation, they cannot explain exactly, and then re-imburse my account, why and why, are they trying to get away with it?? Why do I always have to complain to get my... Full review
Everytime I check my statement, there is an error, when I phone the bank for an explanation, they cannot explain exactly, and then re-imburse my account, why and why, are they trying to get away with it?? Why do I always have to complain to get my money back, and if I don't explain, they keep it
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Competitive interest rate and reliable service.
Online access only with a great interest rate. Full review
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2 years ago I had set up my Internet banking, as I do every 2-3 weeks. 2 of my bills were not appearing in my pending list but on my pay day the money would go out and the next day it would show up on my statement where the money had gone to. ... Full review
2 years ago I had set up my Internet banking, as I do every 2-3 weeks. 2 of my bills were not appearing in my pending list but on my pay day the money would go out and the next day it would show up on my statement where the money had gone to. I had come across a flaw in their system and when I rung the computer technicians for this bank they could not explain to me what had been happening. On several occasions I would ring the bank and query the same problem but once again, no one could help me, and they would say it was a mistake that I had got wrong. I then decided to set up the same payment and then go into my local bank to ask the Bank Manager to witness this procedure and even he was confused as to what was happening. I was asked to not reveal this information and before I knew it there was a knock on my door....I had a package containing chocolates and cookies from guess who? WESTPAC. I never did get an explanation but the chocolates and cookies were very yummy.
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Competitive rates, easy access, simple process.
I always invest in Westpac term deposits as their rates are always competitive and access is easy. However, I often experience problems with them failing to carry out my instructions accurately (eg they will re-invest the principal plus interest w... Full review
I always invest in Westpac term deposits as their rates are always competitive and access is easy. However, I often experience problems with them failing to carry out my instructions accurately (eg they will re-invest the principal plus interest when I have requested the principal only be re-invested). Having said that, they are very quick to correct any mistakes but of course you don't get re-imbursed for any interest you may have missed out on during the interim period.
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online discount
I have only had two claims in the 9 years with Westpac however they were helpful speedy and did not quibble on any aspect of the claims. Full review
I have only had two claims in the 9 years with Westpac however they were helpful speedy and did not quibble on any aspect of the claims.
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