AAMI car insurance reviews

AAMI
AAMI's overall rating for car insurance

(as rated by the Mozo community)

8.0

based on 406 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent AAMI car insurance reviews

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

I can actually speak to a real person

I have been using AAMI for years and they are fantastic, they even give quite a big discount because I only do less than 10 Kms a week.
Full review

I have been using AAMI for years and they are fantastic, they even give quite a big discount because I only do less than 10 Kms a week.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Dawn (NSW), reviewed 4 days ago

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AAMI

AAMI car insurance review

Overall rating   7 / 10

Excellent customer service

AAMI has fantastic customer service, staff are very friendly and helpful.
Full review

AAMI has fantastic customer service, staff are very friendly and helpful.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   3 / 10

    Trust   6 / 10

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Elisha (NT), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Happy with AAMI

All good.
Full review

All good.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Kevin (NSW), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

There's always someone to talk to

There's always someone to talk to, you don't have to talk to the silly machine.
Full review

There's always someone to talk to, you don't have to talk to the silly machine.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Cateruna (VIC), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great premiums and cover. Great customer service

AAMI is very easy to deal with and is great value for money...we've had no problems at all with claims and in changing car policies. Would definitely recommend.
Full review

AAMI is very easy to deal with and is great value for money...we've had no problems at all with claims and in changing car policies. Would definitely recommend.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   6 / 10

    Trust   7 / 10

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Roselyn (QLD), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Efficient

They are very efficient, great to deal with.
Full review

They are very efficient, great to deal with.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Tameika (VIC), reviewed 4 days ago

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AAMI

AAMI car insurance review

Overall rating   6 / 10

Content, but not satisfied

I guess they're reliable, haven't really had any problems.
Full review

I guess they're reliable, haven't really had any problems.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   4 / 10

    Claims handling   8 / 10

    Trust   6 / 10

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David (VIC), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Good customer service

Expensive.
Full review

Expensive.

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Natasha (VIC), reviewed 4 days ago

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AAMI

AAMI car insurance review

Overall rating   10 / 10

Awesome company

Great car insurance company. Have always looked after me.
Full review

Great car insurance company. Have always looked after me.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Nickone (QLD), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Happy with AAMI

Great value for money.
Full review

Great value for money.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Lisa (ACT), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitiveness

Good advice.
Full review

Good advice.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Robert (NSW), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good deal

It's really not a bad deal for a bit of family care when going on big trips.
Full review

It's really not a bad deal for a bit of family care when going on big trips.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Jason (VIC), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Consistently good over time

They are quite proactive in keeping business - budding of savings. Equals if not betters their competition.
Full review

They are quite proactive in keeping business - budding of savings. Equals if not betters their competition.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Damon (NSW), reviewed 4 days ago

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AAMI

AAMI car insurance review

Overall rating   8 / 10

Competitive

They are easy to deal with.
Full review

They are easy to deal with.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jamie (SA), reviewed 4 days ago

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AAMI

AAMI car insurance review

Overall rating   5 / 10

Competive premium

Overall they are a good insurance company. You get what you pay for.
Full review

Overall they are a good insurance company. You get what you pay for.

    Value for money   8 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   0 / 10

    Trust   5 / 10

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Liza (WA), reviewed 4 days ago

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AAMI

AAMI car insurance review

Overall rating   7 / 10

Very competitive

Efficient and prompt.
Full review

Efficient and prompt.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   7 / 10

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Victor (WA), reviewed 4 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive and reliable, with excellent service

We like AAMI as it is a reliable, well-known insurance company with competitive prices and benefits, as well as excellent customer service.
Full review

We like AAMI as it is a reliable, well-known insurance company with competitive prices and benefits, as well as excellent customer service.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Kaye (NSW), reviewed 4 days ago

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AAMI

AAMI car insurance review

Overall rating   9 / 10

Will reinsure with them

Handled a claim promptly, efficiently and gave helpful advice.
Full review

Handled a claim promptly, efficiently and gave helpful advice.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Robert (VIC), reviewed 13 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Always helpful with all my questions

They are easy to deal with and someone is there to answer your call at all times. They are reasonably priced and I would highly recommend them, I would never use an ONLINE only insurer. I would rather talk to someone. I have my cars and home with...
Full review

They are easy to deal with and someone is there to answer your call at all times. They are reasonably priced and I would highly recommend them, I would never use an ONLINE only insurer. I would rather talk to someone. I have my cars and home with AAMI. Thank you. I would rather pay a little more for better quality.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Steve (VIC), reviewed 13 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Fair products, professional service, great website

Consistent advice and professional customer service over the phone. Great flexibility with online quotes and purchasing products.
Full review

Consistent advice and professional customer service over the phone. Great flexibility with online quotes and purchasing products.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

    Claims handling   8 / 10

    Trust   4 / 10

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Annie (VIC), reviewed 13 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Unknown

Price and service.
Full review

Price and service.

    Value for money   5 / 10

    Policy coverage   6 / 10

    Customer service   4 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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James (VIC), reviewed 13 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great provider

I feel this policy is great for me as I do not use the car very often and I therefore only pay insurance for low mileage coverage. Perfect for me.
Full review

I feel this policy is great for me as I do not use the car very often and I therefore only pay insurance for low mileage coverage. Perfect for me.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   6 / 10

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Silvana (QLD), reviewed 15 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums and great service

The service is great, they get you back on the road with out any further drama, the communication is great.
Full review

The service is great, they get you back on the road with out any further drama, the communication is great.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ric (VIC), reviewed 15 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fantastic customer service and realistic premiums

When I needed help, a real person answered the phone call and handled my claim. AAMI called me back with the repairer's details and my car was fixed in 10 working days.
Full review

When I needed help, a real person answered the phone call and handled my claim. AAMI called me back with the repairer's details and my car was fixed in 10 working days.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Shirlaine (QLD), reviewed 15 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

good prices

very good and reliable, sometimes on hold to long
Full review

very good and reliable, sometimes on hold to long

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Rhayne (QLD), reviewed 15 days ago

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