American Express reviews

American Express

How is American Express rated by the Mozo community?

72%

Overall Mozo Community rating: 7.2 out of 10

American Express reviews

Overall rating: 7.2 (132 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 83

Thumbs up: 73 | Thumbs down: 10

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Latest American Express Reviews

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    American Express credit card review

    Staff hit and miss

    1. Overall customer rating
    2. (Reviewed 20 days ago)

    1/2 staff are wonderful and very helpful, others have upset me, and I changed banks, because of it, with some accounts. Things have changed @ the bank and you are not getting the "old" fashioned type of service, that I and many older people like. ...  Full review 

    1/2 staff are wonderful and very helpful, others have upset me, and I changed banks, because of it, with some accounts. Things have changed @ the bank and you are not getting the "old" fashioned type of service, that I and many older people like. Sometimes it is a nightmare to go to the bank so I choose my days when certain people are working, to get good service. Or I do phone banking, or do withdrawals, @ the local Woolworths store. When my Partner is with me, I am treated like a "Queen", at the bank, certainly feel the difference.


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    American Express credit card reviewed by Shirley from Tasmania

    1 person found this review helpful – do you? Yes flag

  • American Express travel insurance review

    Good for dummies

    1. Overall customer rating
    2. (Reviewed 23 days ago)

    I found them uncomplicated and easy to use over the internet.  Full review 

    I found them uncomplicated and easy to use over the internet.


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    American Express Basic travel insurance reviewed by Margaret from Victoria

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