ANZ reviews

ANZ

How is ANZ rated by the Mozo community?

75%

Overall Mozo Community rating: 7.5 out of 10

ANZ reviews

Overall rating: 7.5 (4322 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 2344

Thumbs up: 2050 | Thumbs down: 294

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Latest ANZ Reviews

  • Show Fees

    ANZ bank account review

    Good products

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    I like ANZ Bank because of its convenience and variety of products. Their fees are not the best but service is cool. I like the looks of the branches, set up and interior décor are brilliant.  Full review 

    I like ANZ Bank because of its convenience and variety of products. Their fees are not the best but service is cool. I like the looks of the branches, set up and interior décor are brilliant.


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    ANZ bank account reviewed by Teresita from Victoria

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  • Show Rates

    ANZ personal loan review

    Average

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    Interest rates seem to go up when the reserve bank puts it up but they don't always follow them down and I have a credit card with a lower interest rate than the loan which is sad state of affairs. The first few loans I had with ANZ were great, th...  Full review 

    Interest rates seem to go up when the reserve bank puts it up but they don't always follow them down and I have a credit card with a lower interest rate than the loan which is sad state of affairs. The first few loans I had with ANZ were great, the people at the bank did everything for me, sent out the paper work for me to sign and it was all quick and easy, this last one I spent heaps of time doing it all my self and it took ages.


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    ANZ personal loan reviewed by Phil from Queensland

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    ANZ credit card review

    Competitive when pressed

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    Always good customer service both at Branch and telephone - my interest rate on my credit card was cut by 2.5% when I pointed out that as a long term and loyal customer I expected to be offered a more competitive interest rate to continue with th...  Full review 

    Always good customer service both at Branch and telephone - my interest rate on my credit card was cut by 2.5% when I pointed out that as a long term and loyal customer I expected to be offered a more competitive interest rate to continue with this bank - people power !!!


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    ANZ Low Rate credit card reviewed by Sonia from Victoria

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    ANZ home loan review

    Customer service

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    They don't keep us in the loop, and don't return phone calls. Also they were doing our first home buyers grant and they were taking too long and keep extending the time for settlement.  Full review 

    They don't keep us in the loop, and don't return phone calls. Also they were doing our first home buyers grant and they were taking too long and keep extending the time for settlement.


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    ANZ home loan reviewed by Lisa from Northern Territory

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    ANZ savings account review

    Not happy!

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    I have had a lot of trouble with my savings account and ANZ and account fees being high and over drawn, the app doesn't keep up, I go shop, it declines even though my account says I have more than enough money? I've been in to local bank but only ...  Full review 

    I have had a lot of trouble with my savings account and ANZ and account fees being high and over drawn, the app doesn't keep up, I go shop, it declines even though my account says I have more than enough money? I've been in to local bank but only 1 lady was helpful, it's embarrassing to be in line at the supermarket and your card is declined, happens at least 7 times a week!


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    ANZ savings account reviewed by Katie

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    ANZ term deposit review

    Great service, poor interest rate

    1. Overall customer rating
    2. (Reviewed 25 days ago)

    I like the product at it was suitable to our needs at the time. What I don't like, is the interest rate. I know it is good for mortgage holders, but for people trying to invest, the interest rate is very poor.  Full review 

    I like the product at it was suitable to our needs at the time. What I don't like, is the interest rate. I know it is good for mortgage holders, but for people trying to invest, the interest rate is very poor.


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    ANZ Term Deposit reviewed by Rosemary from Victoria

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    ANZ debit card review

    Staff friendly but not as knowledgable

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    The staff customer service is really friendly but product knowledge is a bit hit and miss. Each one has been positive that they have organised every detail correctly and I leave feeling happy but the product does not always work as described. It t...  Full review 

    The staff customer service is really friendly but product knowledge is a bit hit and miss. Each one has been positive that they have organised every detail correctly and I leave feeling happy but the product does not always work as described. It took 3 goes and a call to the mobile help site to get things properly arranged. Everything works well now though. Should it be that hard?


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    ANZ debit card reviewed by Dawn

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    ANZ car loan review

    Best bank 2014

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    I've had many lines of credit, with many financial institutions, but by far ANZ is the best. Reliable, comparative rates. But most of all the customer service shines through at the highest quality. Short wait times and talking to professionals who...  Full review 

    I've had many lines of credit, with many financial institutions, but by far ANZ is the best. Reliable, comparative rates. But most of all the customer service shines through at the highest quality. Short wait times and talking to professionals who aid me and not just take my money.


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    ANZ car loan reviewed by Suzanne

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  • Show policy info

    ANZ car insurance review

    Very bad insurer, don't bother with them

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    We were with Anz for over 5 years without missing a payment but when we got in to an accident not at fault they ask us to wait until the other party admit fault. Don't ever get pet insurance from Anz, very disappointed customer we are going to can...  Full review 

    We were with Anz for over 5 years without missing a payment but when we got in to an accident not at fault they ask us to wait until the other party admit fault. Don't ever get pet insurance from Anz, very disappointed customer we are going to cancel our bank accounts too.


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    ANZ car insurance reviewed by Adamfarock@gmail.com

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  • ANZ travel insurance review

    Best way to get free travel insurance!

    1. Overall customer rating
    2. (Reviewed 3 months ago)

    Just charged my airfare to my ANZ Credit Card and I had total travel insurance. Just like that...covered and money saved to use on holiday fun!  Full review 

    Just charged my airfare to my ANZ Credit Card and I had total travel insurance. Just like that...covered and money saved to use on holiday fun!


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    ANZ Single travel insurance reviewed by Mrs from South Australia

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    ANZ home insurance review

    Great all-rounders

    1. Overall customer rating
    2. (Reviewed about 2 months ago)

    The way insurance should be. I felt well cared for throughout my dealings, and would have no hesitation recommending to family and friends. A+++  Full review 

    The way insurance should be. I felt well cared for throughout my dealings, and would have no hesitation recommending to family and friends. A+++


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    ANZ Home Insurance home insurance reviewed by Oliver from Victoria

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