ANZ reviews

ANZ

How is ANZ rated by the Mozo community?

75%

Overall Mozo Community rating: 7.5 out of 10

ANZ reviews

Overall rating: 7.5 (3838 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 2418

Thumbs up: 2118 | Thumbs down: 300

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Latest ANZ Reviews

  • Show Fees

    ANZ bank account review

    Very competitive, secure, great customer rapport

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    The services the bank provide suit our needs, they are flexible, the counter staff are helpful and put themselves out to go the extra mile to get your issues resolved. Time is not an issue for those of us who are not young. The smile, helpfulness ...  Full review 

    The services the bank provide suit our needs, they are flexible, the counter staff are helpful and put themselves out to go the extra mile to get your issues resolved. Time is not an issue for those of us who are not young. The smile, helpfulness and patience I have always received is very important to me as a senior citizen. Their online banking is simple, I have used it for years and once again, any issues are soon pleasantly resolved. The staff show an interest in you.


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    ANZ bank account reviewed by Wilna from Queensland

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    ANZ personal loan review

    Terrible

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Don't recommend ANZ to anyone. Rude and not flexible.  Full review 

    Don't recommend ANZ to anyone. Rude and not flexible.


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    ANZ Unsecured Personal Loan personal loan reviewed by Rico from Queensland

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    ANZ credit card review

    The credit card charges are too high

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    I would not recommend this product to anyone unless the charges were reduced.  Full review 

    I would not recommend this product to anyone unless the charges were reduced.


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    ANZ credit card reviewed by Tania

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    ANZ home loan review

    ANZ have great home loan rates, awesome

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    Staff are great, very helpful, they have room to negotiate. Home loan rates very competitive.  Full review 

    Staff are great, very helpful, they have room to negotiate. Home loan rates very competitive.


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    ANZ Equity Manager (Breakfree Package) home loan reviewed by Ali from Victoria

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    ANZ savings account review

    Great customer service

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    Have been a long time customer of ANZ and have always been happy with the service they have supplied. We went through a difficult situation financially and ANZ were very helpful and supportive and gave us time to get back on our feet.  Full review 

    Have been a long time customer of ANZ and have always been happy with the service they have supplied. We went through a difficult situation financially and ANZ were very helpful and supportive and gave us time to get back on our feet.


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    ANZ Online Saver savings account reviewed by Carol from New South Wales

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    ANZ term deposit review

    Friendly, helpful service

    1. Overall customer rating
    2. (Reviewed about 14 hours ago)

    I have dealt with ANZ for 15 years and find them very efficient.  Full review 

    I have dealt with ANZ for 15 years and find them very efficient.


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    ANZ Term Deposit reviewed by Lyn from Victoria

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    ANZ debit card review

    Good Customer Service

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    They always answer my questions and if you're a student you don't have to pay fees with ANZ :)  Full review 

    They always answer my questions and if you're a student you don't have to pay fees with ANZ :)


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    ANZ debit card reviewed by Kirsten from Victoria

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    ANZ car loan review

    Terrible

    1. Overall customer rating
    2. (Reviewed about 12 hours ago)

    We recently had an accident and had to get a new car - ANZ said we can offer you the best interest rate, we can offer you best repayment option, but when we went to the car yard ANZ did not tell us that there was a two day wait for the funds and t...  Full review 

    We recently had an accident and had to get a new car - ANZ said we can offer you the best interest rate, we can offer you best repayment option, but when we went to the car yard ANZ did not tell us that there was a two day wait for the funds and that their interest rate was 4% higher. The staff member I spoke too was rude and unhelpful.


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    ANZ Unsecured Personal Loan car loan reviewed by Jodie from Queensland

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  • Show policy info

    ANZ car insurance review

    No communication at all

    1. Overall customer rating
    2. (Reviewed 2 months ago)

    No idea what they offer me, they were added on by Volkswagon finance. They went up $10 per month too without telling me. Never spoken to them, never made a claim.  Full review 

    No idea what they offer me, they were added on by Volkswagon finance. They went up $10 per month too without telling me. Never spoken to them, never made a claim.


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    ANZ Comprehensive Car Insurance car insurance reviewed by Sylvia from New South Wales

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  • ANZ travel insurance review

    Free Insurance with your Credit Card, excellent!

    1. Overall customer rating
    2. (Reviewed 2 months ago)

    ANZ frequent flyer insurance is rather a good product. It gives me coverage that rivals fully paid travel insurance. It is free if you have a frequent flyer platinum card and pay for more than $250 of your travel on the card, then you are autom...  Full review 

    ANZ frequent flyer insurance is rather a good product. It gives me coverage that rivals fully paid travel insurance. It is free if you have a frequent flyer platinum card and pay for more than $250 of your travel on the card, then you are automatically covered. I checked it out and compared it to other travel insurance and it really is good!


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    ANZ Single travel insurance reviewed by Roslyn from Western Australia

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  • Show Rates

    ANZ home insurance review

    Trusted insurance

    1. Overall customer rating
    2. (Reviewed about 13 hours ago)

    Pros: Trust, easy to manage Cons: Little expensive, not flexible  Full review 

    Pros: Trust, easy to manage Cons: Little expensive, not flexible


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    ANZ Home Insurance home insurance reviewed by Alvin from Victoria

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