ANZ reviews

ANZ

How is ANZ rated by the Mozo community?

75%

Overall Mozo Community rating: 7.5 out of 10

ANZ reviews

Overall rating: 7.5 (4475 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 2467

Thumbs up: 2166 | Thumbs down: 301

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Latest ANZ Reviews

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    ANZ bank account review

    Great service and products

    1. Overall customer rating
    2. (Reviewed about 22 hours ago)

    My bank are easy to contact, located close to home and have atms in convenient locations. Their app is simple, and functional too.  Full review 

    My bank are easy to contact, located close to home and have atms in convenient locations. Their app is simple, and functional too.


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    ANZ Access Advantage bank account reviewed by Danielle from New South Wales

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    ANZ personal loan review

    Good customer service and features

    1. Overall customer rating
    2. (Reviewed about 22 hours ago)

    I'm a long term customer and getting the loan was a breeze. Average rates and charges, good customer service, good internet banking, inconvenient atm locations in regional Australia.  Full review 

    I'm a long term customer and getting the loan was a breeze. Average rates and charges, good customer service, good internet banking, inconvenient atm locations in regional Australia.


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    ANZ Unsecured Personal Loan personal loan reviewed by Alex from New South Wales

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    ANZ credit card review

    Helpful

    1. Overall customer rating
    2. (Reviewed about 23 hours ago)

    Personnel are always helpful and pleasant. They are patient with older clients.  Full review 

    Personnel are always helpful and pleasant. They are patient with older clients.


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    ANZ credit card reviewed by Donna from Western Australia

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    ANZ home loan review

    Great customer service

    1. Overall customer rating
    2. (Reviewed about 23 hours ago)

    I do like ANZ very much and have been a customer for 20 years. I will say I am thinking of changing for the fact smaller banks are offering lower interest rates.  Full review 

    I do like ANZ very much and have been a customer for 20 years. I will say I am thinking of changing for the fact smaller banks are offering lower interest rates.


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    ANZ home loan reviewed by Melissa from Western Australia

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    ANZ savings account review

    Great customer service

    1. Overall customer rating
    2. (Reviewed about 22 hours ago)

    My bank is well informed and very helpful, always doing their best to help me and understand sometimes things don't always go as planned.  Full review 

    My bank is well informed and very helpful, always doing their best to help me and understand sometimes things don't always go as planned.


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    ANZ savings account reviewed by Alana from Queensland

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    ANZ term deposit review

    Good service

    1. Overall customer rating
    2. (Reviewed about 23 hours ago)

    I like this bank because they have great customer service. The waiting in the queue is very quick. The staff have great knowledge in the products that this bank offers and they give you other options that might also suit you. I highly recommend th...  Full review 

    I like this bank because they have great customer service. The waiting in the queue is very quick. The staff have great knowledge in the products that this bank offers and they give you other options that might also suit you. I highly recommend this bank .


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    ANZ Term Deposit reviewed by Rita from Victoria

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    ANZ debit card review

    Perfect as a starting account

    1. Overall customer rating
    2. (Reviewed about 23 hours ago)

    Not as many benefits being a student, would rather just join a high interest account.  Full review 

    Not as many benefits being a student, would rather just join a high interest account.


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    ANZ Student Access Advantage debit card reviewed by Michaela from Queensland

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    ANZ car loan review

    Great

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    The Bank itself is good. I have online saving accounts and a mortgage and it is awesome doing banking without going places to pay bills or have to go to the bank itself (GREAT) but promises made to me after paying an upfront fee of $50.00 to repla...  Full review 

    The Bank itself is good. I have online saving accounts and a mortgage and it is awesome doing banking without going places to pay bills or have to go to the bank itself (GREAT) but promises made to me after paying an upfront fee of $50.00 to replace my credit card after it was lost took longer than promised one day replacement. I was given my $50.00 back after complaining but promises must not be broken when offered and paid for in advance and my mortgage took a month to process as it should have only taken a week or so as it was an open straight forward loan.


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    ANZ Online Secured Car Loan (Fixed) car loan reviewed by Bernadette from Victoria

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    ANZ car insurance review

    Very bad insurer, don't bother with them

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    We were with Anz for over 5 years without missing a payment but when we got in to an accident not at fault they ask us to wait until the other party admit fault. Don't ever get pet insurance from Anz, very disappointed customer we are going to can...  Full review 

    We were with Anz for over 5 years without missing a payment but when we got in to an accident not at fault they ask us to wait until the other party admit fault. Don't ever get pet insurance from Anz, very disappointed customer we are going to cancel our bank accounts too.


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    ANZ car insurance reviewed by Adamfarock@gmail.com

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  • ANZ travel insurance review

    Best way to get free travel insurance!

    1. Overall customer rating
    2. (Reviewed 4 months ago)

    Just charged my airfare to my ANZ Credit Card and I had total travel insurance. Just like that...covered and money saved to use on holiday fun!  Full review 

    Just charged my airfare to my ANZ Credit Card and I had total travel insurance. Just like that...covered and money saved to use on holiday fun!


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    ANZ Single travel insurance reviewed by Mrs from South Australia

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    ANZ home insurance review

    Great all-rounders

    1. Overall customer rating
    2. (Reviewed 3 months ago)

    The way insurance should be. I felt well cared for throughout my dealings, and would have no hesitation recommending to family and friends. A+++  Full review 

    The way insurance should be. I felt well cared for throughout my dealings, and would have no hesitation recommending to family and friends. A+++


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    ANZ Home Insurance home insurance reviewed by Oliver from Victoria

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