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ANZ customer reviews

Overall rating
7.1/10
Price
6.4/10
Features
6.2/10
Customer service
7.2/10
Convenience
7.7/10
Trust
7.2/10
Based on 28499 reviews as rated by the Mozo community. More about the mozo ratings
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Recent ANZ customer reviews

  • ANZ Unsecured Personal Loan (Fixed)

    Anz Personal loan

    I decided to go with another bank for a unsecured personal loan as the commonwealth bank had some good perks being offered. I will never ever do this again not only was it extremely frustrating gathering all the correct documents again and again and again being conditionally approved to being rejected after alot effort and things were looking fine on my end. To get that rejection after all the stress and also making me feel like it's definitely going through to end up being rejected. I went onto to go back to my bank which I should have done fro. The beginning everything was smooth sailing quick and completed with all ticks in a matter of days. I love everything about anz it's always efficient and easy to navigate

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    Cassandra, Tasmania, reviewed 17 days ago
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  • ANZ Home Insurance

    Great service great price great company

    Anz great bank great insurance been with them 30 years .

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    Krystyna, Western Australia, reviewed 17 days ago
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  • ANZ Access Advantage

    What is a bank?

    The banking system is prominent to those who are willing to study learn the inner workings of its structure then most importantly, execute. Banks are just businesses like any other and should be treated as such.

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    Levi, Western Australia, reviewed 17 days ago
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  • ANZ Credit Card

    It is really good

    It price is good and costumer service is amazing

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    Hunter, Victoria, reviewed 17 days ago
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  • ANZ Savings Account

    Best bank I've used for over 20 years

    Banking with ANZ has been very easy for me. I met with a bank manager years ago and set up 3 separate accounts, a savings, spendings and online saver. I was directed how to use each of these to ensure the best interest rates. I have, over the years, incurred extra $ because I know how to use my accounts. Online banking is easy to use with all information at the ready. Customer service has been exceptional. Especially one time my money started disappearing after someone had hacked my account. Funds were returned quicklly. Very positive experience with ANZ.

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    Patrick, Victoria, reviewed 17 days ago
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  • ANZ Home Loan

    My ANZ home loan journey and personal experience

    As a first-time homebuyer, navigating the complex world of mortgages seemed daunting. However, with ANZ by my side, the journey became a breeze. From the initial inquiry to the closing of the deal, ANZ proved to be a reliable partner every step of the way. What sets ANZ apart is their unwavering commitment to customer satisfaction. They didn't just offer a cookie-cutter solution; instead, they took the time to understand my unique financial situation and goals. With a plethora of options at my disposal, I felt empowered to make informed decisions that aligned with my needs. One aspect that truly stood out was the transparency in communication. ANZ ensured that I was well-informed at every stage of the process, patiently answering my questions and addressing any concerns I had. This level of transparency instilled a sense of trust and confidence in their services. Moreover, ANZ's dedication to accessibility made the entire experience seamless. Whether it was through their user-friendly online portal or the support of their knowledgeable staff, assistance was always just a call or click away. In conclusion, ANZ didn't just provide me with a home loan; they provided me with peace of mind. With their unparalleled support and guidance, I was able to embark on the exciting journey of homeownership with confidence. If you're looking for a partner who will go above and beyond to fulfill your homeownership dreams, look no further than ANZ. They truly stand out from the rest.

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    Melly, Victoria, reviewed 17 days ago
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  • ANZ Term Deposit

    Excellent

    I am extremely happy with my bank including service and products

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    Melissa, Victoria, reviewed 24 days ago
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  • ANZ Comprehensive Plus Car Insurance

    Great service

    Great and fast service. Sorted out my accident quickly and promptly

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    Hailey, New South Wales, reviewed 30 days ago
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  • ANZ Unsecured Personal Loan (Fixed)

    The bank is very useful and helpful.

    The bank is very useful and helpful.

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    Leah, Victoria, reviewed about 1 month ago
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  • ANZ Travel Insurance

    Good

    It was a good level of cover for me, I was concerned with value for money mostly and as I was young, not as concerned with coverage. I did not have to make a claim but it was a good experience when I did contact them.

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    Abbey, New South Wales, reviewed about 2 years ago
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  • ANZ Access Advantage

    User friendly

    They are comparable with the other leading banks.

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    Leanne, Victoria, reviewed over 7 years ago
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