Aussie credit card reviews

Aussie
Aussie's overall rating for credit cards

(as rated by the Mozo community)

6.2

based on 43 reviews in the
past 12 months

 

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Recent Aussie credit card reviews

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Aussie

Aussie credit card review

Overall rating   1 / 10

Worst customer service

The worst customer service ever. Rude consultants. Took over 5min to go through security questions. Because I needed to provide them with my bank details , I was asked to call them back when I had them. Even though it was in the other room, wanted...
Full review

The worst customer service ever. Rude consultants. Took over 5min to go through security questions. Because I needed to provide them with my bank details , I was asked to call them back when I had them. Even though it was in the other room, wanted to speak to their manager. They put me on hold and after 10min still holding.

    Price   3 / 10

    Features   3 / 10

    Customer service   0 / 10

    Convenience   2 / 10

    Trust   0 / 10

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Amaila (NSW), reviewed 4 days ago

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Aussie

Aussie credit card review

Overall rating   10 / 10

Awesome, trustworthy great customer service

I like this bank because I trust it and it never does anything without my authority.
Full review

I like this bank because I trust it and it never does anything without my authority.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Mike (NSW), reviewed 26 days ago

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Aussie

Aussie credit card review

Overall rating   3 / 10

The phone service is all you have

Their interest rate is too high and it's hard to pay you, have to mail your money or have it deducted from another account.
Full review

Their interest rate is too high and it's hard to pay you, have to mail your money or have it deducted from another account.

    Price   0 / 10

    Features   0 / 10

    Customer service   5 / 10

    Convenience   0 / 10

    Trust   6 / 10

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Robert (VIC), reviewed about 2 months ago

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Aussie

Aussie credit card review

Overall rating   8 / 10

Convenient

Choose a card with a lower annual fee if you don't use your card that often.
Full review

Choose a card with a lower annual fee if you don't use your card that often.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Fiona (WA), reviewed about 2 months ago

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Aussie

Aussie credit card review

Overall rating   0 / 10

Terrible Customer Service

Appalling customer service - bunch of timid fools in the call centre. Don't have a branch you can deal with. I can go on forever...!! Save your time and energy and take your business elsewhere.
Full review

Appalling customer service - bunch of timid fools in the call centre. Don't have a branch you can deal with. I can go on forever...!! Save your time and energy and take your business elsewhere.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Garry (VIC), reviewed 2 months ago

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Aussie

Aussie credit card review

Overall rating   8 / 10

Great all round card

Have had no problems with Aussie for the 10 years or so I have been a client. An excellent card for all round transactions. Highly recommended.
Full review

Have had no problems with Aussie for the 10 years or so I have been a client. An excellent card for all round transactions. Highly recommended.

    Price   8 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Col (VIC), reviewed 3 months ago

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Aussie

Aussie credit card review

Overall rating   6 / 10

Great service

We have found this bank very good to deal with for all banking .
Full review

We have found this bank very good to deal with for all banking .

    Price   4 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Beryl (WA), reviewed 3 months ago

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Aussie

Aussie credit card review

Overall rating   5 / 10

No problem credit service

I find it no trouble to make payments by Bpay and I receive statements in plenty of time before due date.
Full review

I find it no trouble to make payments by Bpay and I receive statements in plenty of time before due date.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   10 / 10

    Trust   5 / 10

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David (VIC), reviewed 3 months ago

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Aussie

Aussie credit card review

Overall rating   0 / 10

Customer service is terrible

The customer service was terrible, made to wait on the phone for ages, and when they call you they go through everything thing they could possibly ask before telling you the answer to your question, when they could have completed the call in 2...
Full review

The customer service was terrible, made to wait on the phone for ages, and when they call you they go through everything thing they could possibly ask before telling you the answer to your question, when they could have completed the call in 2 minutes instead of wasting 10 minutes, and the lady was extremely rude.

    Price   5 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Sharon (WA), reviewed 5 months ago

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Aussie

Aussie credit card review

Overall rating   6 / 10

Not too bad

The card is rather attractive but the overseas call centre for customer service has really bad English and are occasionally hard to understand.
Full review

The card is rather attractive but the overseas call centre for customer service has really bad English and are occasionally hard to understand.

    Price   8 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   3 / 10

    Trust   6 / 10

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Jason (QLD), reviewed 5 months ago

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Aussie

Aussie credit card review

Overall rating   9 / 10

Good all round bank, understaffed

Online banking is very good. In branch not always good at the branch I go to. Lunch time, one teller and lots of customers, hard when in your lunch hour. They offer lots of different credits cards with different rates and benefits, overall a good...
Full review

Online banking is very good. In branch not always good at the branch I go to. Lunch time, one teller and lots of customers, hard when in your lunch hour. They offer lots of different credits cards with different rates and benefits, overall a good bank.

    Price   8 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Kerrie (NSW), reviewed 6 months ago

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Aussie

Aussie credit card review

Overall rating   7 / 10

Competive rates and product features

They don't harass me. There are lots of ATMs around and online banking is easy.
Full review

They don't harass me. There are lots of ATMs around and online banking is easy.

    Price   5 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   6 / 10

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Teresa (WA), reviewed 6 months ago

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Aussie

Aussie credit card review

Overall rating   2 / 10

Outdated online user interface

It seems like they've left me on some legacy product that no one can apply for anymore. The online user interface is really ugly and terrible to use. I tried to change my contact details online but this function wasn't available.
Full review

It seems like they've left me on some legacy product that no one can apply for anymore. The online user interface is really ugly and terrible to use. I tried to change my contact details online but this function wasn't available.

    Price   1 / 10

    Features   1 / 10

    Customer service   2 / 10

    Convenience   3 / 10

    Trust   5 / 10

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Sean (QLD), reviewed 7 months ago

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Aussie

Aussie credit card review

Overall rating   8 / 10

Happy customer smiling

Great customer feedback on all areas needed to choose a product. So much to choose from, happy customer.
Full review

Great customer feedback on all areas needed to choose a product. So much to choose from, happy customer.

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Jody , reviewed 7 months ago

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Aussie

Aussie credit card review

Overall rating   0 / 10

Credit card Sharks

Finally managed to pay off my credit card with these sharks and get a balance of 87c on my statement as interest. Gave them a call to see if they would waive it as less than $1, no they won't and will charge me $20 if I don't pay it.
Full review

Finally managed to pay off my credit card with these sharks and get a balance of 87c on my statement as interest. Gave them a call to see if they would waive it as less than $1, no they won't and will charge me $20 if I don't pay it.

    Price   2 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   3 / 10

    Trust   0 / 10

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Karen (WA), reviewed 7 months ago

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Aussie

Aussie credit card review

Overall rating   7 / 10

Reasonable rates

It has a reasonable interest rates but I don't like that I can't go into a branch or post office to make payments but I expect that is how they keep down the rates.
Full review

It has a reasonable interest rates but I don't like that I can't go into a branch or post office to make payments but I expect that is how they keep down the rates.

    Price   7 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   6 / 10

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Patricia (QLD), reviewed 8 months ago

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Aussie

Aussie credit card review

Overall rating   5 / 10

A very good credit card

I like the credit card, the rate is competitive and I use online banking, very convenient.
Full review

I like the credit card, the rate is competitive and I use online banking, very convenient.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Vera (VIC), reviewed 10 months ago

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Aussie

Aussie credit card review

Overall rating   10 / 10

Great

I love Aussie C/C because they are true and have looked after us.
Full review

I love Aussie C/C because they are true and have looked after us.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Justin (NSW), reviewed 11 months ago

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Aussie

Aussie credit card review

Overall rating   8 / 10

I like walking through the door

Their over-the-counter manner is patient and approachable. I know that they will assist me.
Full review

Their over-the-counter manner is patient and approachable. I know that they will assist me.

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Celia (VIC), reviewed 11 months ago

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Aussie

Aussie credit card review

Overall rating   9 / 10

Cheap and competitive!

Aussie has great interest rates, the best out there!
Full review

Aussie has great interest rates, the best out there!

    Price   10 / 10

    Features   1 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   9 / 10

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Carmen (VIC), reviewed 12 months ago

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Aussie

Aussie credit card review

Overall rating   5 / 10

Very poor service

After sale service is non-existent and they charge high fees for going over your limit due to their interest charges.
Full review

After sale service is non-existent and they charge high fees for going over your limit due to their interest charges.

    Price   10 / 10

    Features   6 / 10

    Customer service   1 / 10

    Convenience   3 / 10

    Trust   4 / 10

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Andrew (WA), reviewed 12 months ago

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Aussie

Aussie credit card review

Overall rating   6 / 10

Uncomplicated and user-friendly

First credit card I applied for and the application process was uncomplicated, the information given was succinct and user friendly.
Full review

First credit card I applied for and the application process was uncomplicated, the information given was succinct and user friendly.

    Price   7 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Helen (WA), reviewed about 1 year ago

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Aussie

Aussie credit card review

Overall rating   6 / 10

Rates up, lack of payment facilities

Can't pay online, has to be in form of cheque or payment at Post Office for which they charge extra. Rates have slowly gone up.
Full review

Can't pay online, has to be in form of cheque or payment at Post Office for which they charge extra. Rates have slowly gone up.

    Price   4 / 10

    Features   3 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   6 / 10

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Judy (SA), reviewed about 1 year ago

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Aussie

Aussie credit card review

Overall rating   9 / 10

Excellent product

With a name like Aussie, you can't not like it. It's easy to use and easy to talk with someone over the phone if you need to.
Full review

With a name like Aussie, you can't not like it. It's easy to use and easy to talk with someone over the phone if you need to.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jaz (QLD), reviewed about 1 year ago

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Aussie

Aussie credit card review

Overall rating   0 / 10

Aussie

Product described does not deliver. Advertised interest rate not honoured. Customer service lousy. All information sent never arrives. Will not communicate with the customer. Months and months pass before any informantion is received. Ombudsman...
Full review

Product described does not deliver. Advertised interest rate not honoured. Customer service lousy. All information sent never arrives. Will not communicate with the customer. Months and months pass before any informantion is received. Ombudsman is the only way to get any discussion or issues.

    Price   10 / 10

    Features   6 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Peter (WA), reviewed about 1 year ago

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