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Australia Post customer reviews

Overall rating
7.7/10
Price
7.9/10
Features
7.7/10
Customer service
7.1/10
Convenience
6.8/10
Trust
7.8/10
Based on 108 reviews as rated by the Mozo community. More about the mozo ratings
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Recent Australia Post customer reviews

  • Australia Post Travel Insurance

    Disaster, Left in agony without treatment for week

    tortured with broken leg due to refusel of immediate treatmentleft with broken leg, no pain killers no cast for 2 weeks as they wanted to send me home for treatment to avoid paining medical in America. While waiting 2 weeks for them to organize my trip back to Australia I was left humiliated and in agony, having to crawl on my hands and knees even just to got to the toilet, then if I made it there it was often too late by the time I had to maneuver myself up and on to the toilet. I was unable to obtain a drink or a proper meal as I had no was of carrying it back. Partially approved with transport to Australia, still waiting on claim from airport transport to home. Finally received my travel cost to get home from airport after 10 weeks of numerous submissions

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    Vivienne, Victoria, reviewed 23 days ago
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  • Australia Post Comprehensive Car Insurance

    Extremely happy and proud with my choice .

    A while back, I was sitting down watching television one night with my family. As we watched the television we had the commercials on and we noticed a new advertisement for Auspost now supplying a car insurance plan for drivers to join in and stated the offer of great benefits and prices for drivers. I decided to take the opportunity to take them on as my car insurance company and they were very helpful and friendly to deal directly with. Their website was very easy and simple to use aswell as a very good resource for beginners to learn informative and useful tips. I felt very supported and appreciated while talking to them and their efforts were very appreciated by me. I had the chance to create a very good and affordable payment plan that was easy for me to use as we discussed it to be directly debited to them. My experience with them didn’t have any cons that I could think of and they were very helpful for all my needs and understandings. The support was great and the service was excellent with no issues. I would give them all my love for pros and no cons at all.

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    Ryleigh, New South Wales, reviewed 6 months ago
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  • Australia Post Home Insurance

    Fast, friendly and professional.

    I really like Australia post in my local area. They're fast, friendly and professional. They know must of their regulars and treat them with respect. I enjoy saying hello and they always ask how you’ve been. They truly care and take pride in their work.

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    Suzanne, Queensland, reviewed over 3 years ago
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