Fantastic customer service. Branch and staff easy to contact, direct mobile phone numbers to some staff, excellent overall. Don’t feel like a number. Can ring branch direct and speak to a person.
More Bank of Queensland home loan customer reviewsI like my bank because the ladies r very polite and friendly.
More Bank of Queensland savings account customer reviewsThe new “Everyday Account” can only be accessed using the new myBOQ app. Existing accounts (Day2Day Plus) do not show up in the app and BOQ say they never will. The new mobile app (myBOQ) is night and day compared to BOQ Mobile. There is no desktop site for myBOQ accounts and the staff can’t help you in branch with myBOQ accounts. Basically if you only ever transact on mobile and never use a desktop site and need no support, this will do fine. However, I like to be able to log in to the desktop site and perform transactions on a bigger screen and be able to perform other tasks like exporting transactions or statements to review spending against and build a model out of my own data. BOQ just doesn’t give that level of flexibility. I can’t make them my daily driver for this reason. They should merge the two “systems”. Make “legacy” accounts available in myBOQ. Make a desktop site for myBOQ or enable those accounts for internet banking somehow and ensure branch support for those who want it.
More Bank of Queensland bank account customer reviewsGreat for earning points to redeem for cashback (0.5 cents for every $1 spend) with no fees if spending >$10k per year
More Bank of Queensland credit card customer reviewsThe pros of this bank is they are competitive with there interest rates, have fantastic staff that go beyond and above to help you.
More Bank of Queensland personal loan customer reviewsFriendly staff, good rates.
More Bank of Queensland car loan customer reviewsI have been a customer at this Bank for many years and hold a decent amount of money there and I have never owed anyone a single cent but when I wanted a credit card they would not give me one saying that my income was insufficient. I hold a credit card with another bank and I have never paid interest as I pay it off in full each month.
More Bank of Queensland term deposit customer reviewsThey saved me nearly $700 compared to another insurer.
Competitive rates, great customer service and handy ATM. I have banked with them for years and have always found their service to be good.
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