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The pros of bankmecu is that it is a customer owned bank, the customer actually benefits when the bank does well and has a say in how things are done. Being accountable to your customers is quite an achievement for a bank. The only cons I would... Full review
The pros of bankmecu is that it is a customer owned bank, the customer actually benefits when the bank does well and has a say in how things are done. Being accountable to your customers is quite an achievement for a bank. The only cons I would say would be that there are no local branches, which could affect some people who do not have the internet or a phone.
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YesWhen they were the credit union they were great but when it changed to mecu it got less personal, rules/fees etc changed without notice. Just got harder. I have one account to clear and then I'm out of there. Full review
When they were the credit union they were great but when it changed to mecu it got less personal, rules/fees etc changed without notice. Just got harder. I have one account to clear and then I'm out of there.
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YesWhat a confusing product! They charge you to use their own Redi ATM network, and have higher costs than any proper bank - unless you restrict your account usage to one transaction a week it seems! What a complex 'member reward system'! Wake up mec... Full review
What a confusing product! They charge you to use their own Redi ATM network, and have higher costs than any proper bank - unless you restrict your account usage to one transaction a week it seems! What a complex 'member reward system'! Wake up mecu! You say 'benefits are returned to members in the form of product discounts'. Yeah right. Have you checked out a NAB Classic Bank Account? $0 fees. Plain & simple. Even ANZ Charge a flat $5 per month. You should be ashamed of your hypocrisy.
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YesWarm friendly staff, great follow-up even when they are unable to help provide a service. They have been non judgmental and very understanding. They offer other ideas, services and advice when one aspect has been denied. Full review
Warm friendly staff, great follow-up even when they are unable to help provide a service. They have been non judgmental and very understanding. They offer other ideas, services and advice when one aspect has been denied.
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Yesbankmecu is a good bank I just took out a loan and they made sure I got the best interest on it. I got 4% - that's not bad at all. Full review
bankmecu is a good bank I just took out a loan and they made sure I got the best interest on it. I got 4% - that's not bad at all.
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YesI like it because over the last 25 years I have obtained much cheaper car insurance with Allianz through MECU. Only up until recently there was no account fees for my Visa debit card but now a small charge but still worthwhile having. Full review
I like it because over the last 25 years I have obtained much cheaper car insurance with Allianz through MECU. Only up until recently there was no account fees for my Visa debit card but now a small charge but still worthwhile having.
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YesMy pension goes into this account & I can get it out whenever I want. The interest on this account is not bad & there are generally no fees. Full review
My pension goes into this account & I can get it out whenever I want. The interest on this account is not bad & there are generally no fees.
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YesWe have dealt with MECU for many years as well as other banks but rate MECU way above the banks. In fact we now bank exclusively with MECU. Service, low or no fees and ease of use (user friendly website)are features beyond compare. Full review
We have dealt with MECU for many years as well as other banks but rate MECU way above the banks. In fact we now bank exclusively with MECU. Service, low or no fees and ease of use (user friendly website)are features beyond compare.
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Yesmecu are very member driven and provide excellent customer service and support. Full review
mecu are very member driven and provide excellent customer service and support.
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YesGood product, good service (no waiting on the phone going trough multiple to get to a person who cannot help you) , minimal fees. Full review
Good product, good service (no waiting on the phone going trough multiple to get to a person who cannot help you) , minimal fees.
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YesGreat internet access-no physical branch low. Limited fees Full review
Great internet access-no physical branch low. Limited fees
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YesAs a credit union, mecu acts in a non-profit milieu. The more you have invested with mecu, the more your charges are rebated. In addition to interest being paid on funds invested on current account, you, also, have access via a card to all rediATM... Full review
As a credit union, mecu acts in a non-profit milieu. The more you have invested with mecu, the more your charges are rebated. In addition to interest being paid on funds invested on current account, you, also, have access via a card to all rediATMs, which largely overcomes the problem that mecu has few physical branches.
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YesCharge to many fees for a credit union Full review
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YesGreat customer service. biggest disadvantage is transaction fee cost at atm and few branches for necessary things (ie bank cheques). Full review
Great customer service. biggest disadvantage is transaction fee cost at atm and few branches for necessary things (ie bank cheques).
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YesLow cost banking and good internet facilities but low interest rate as with all transaction accounts. Full review
Low cost banking and good internet facilities but low interest rate as with all transaction accounts.
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YesFees on face to face banking and ATM withdrawals introduced with no advice to members; unfortunately when you are on a limited income you don't seem to matter to an institution which markets and prides itself on it's commitment to it's members nee... Full review
Fees on face to face banking and ATM withdrawals introduced with no advice to members; unfortunately when you are on a limited income you don't seem to matter to an institution which markets and prides itself on it's commitment to it's members needs. Ironically, this institution has adopted a bank mentality and it now seems that if you are a big investor/account holder, you are more able to negotiate and bargain lower fees and better "deals" (eg. no fee accounts for minimum balance) An unfortunate case of "living in Bank World" - to rob another bank of it's current face of banking - Go Barbara (love this ad). Currently in process of shopping around, as I have the time/ability to now; this is where it appears this banking facility makes a lot of it's "profits" - in the knowledge that people don't have the time to or are unable to access the appropriate channels to look at changing their banking facilities.
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YesThis account is my everyday account. I use it to pay bills via cheque or online and cash withdrawals. I can check balances any time by phone or on the Net. ATM access is via Redi Teller and there are 2 Redi Tellers at my local shops. When I co... Full review
This account is my everyday account. I use it to pay bills via cheque or online and cash withdrawals. I can check balances any time by phone or on the Net. ATM access is via Redi Teller and there are 2 Redi Tellers at my local shops. When I contact mecu, either by email or phone the response is always quick and fully explained and all questions answered clearly.
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YesThese guys are great. Easy to use secure online banking account. No flash or javascript vulnerabilitlies, just straight up 2 factor authentication. Might not be the cheapest but they're friendly Australian english speking staff that answer all you... Full review
These guys are great. Easy to use secure online banking account. No flash or javascript vulnerabilitlies, just straight up 2 factor authentication. Might not be the cheapest but they're friendly Australian english speking staff that answer all your questions.
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YesPros: No recurring fees. Reasonable interest rates. Improved access to fee-free ATMs recently. Intuitive and fast internet banking. Friendly and consistent customer service, especially at branches. Competitive range of products. I have be... Full review
Pros: No recurring fees. Reasonable interest rates. Improved access to fee-free ATMs recently. Intuitive and fast internet banking. Friendly and consistent customer service, especially at branches. Competitive range of products. I have been a loyal customer of MECU for 10 years because I have been so impressed with the available products and service that nearly all my fiduciary needs are met by this credit union at significantly less cost overall compared to nearly all other banks. Cons: Branch access can be problematic and difficult to locate sometimes when making initial face-to-face contact, due to their location on large university campuses and [sometimes] limited office hours. Worth the effort, however.
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YesI can't fault MECU on any of the banking products I use, except the cost of international transfers where they use Travelex as their supplier. Their customer service is first rate, they make you feel like part of their 'family' and are so much... Full review
I can't fault MECU on any of the banking products I use, except the cost of international transfers where they use Travelex as their supplier. Their customer service is first rate, they make you feel like part of their 'family' and are so much more user-friendly than the majors. An outstanding feature is their commitment to the environment, where they have been very impressive.
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YesThey have closed the two nearest branches! Full review
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YesThink customer service could improve. Full review
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YesMECU took over Regionalone Credit Union, and I was not happy - have stuck with them as the people in the old branch would probably lose their jobs if this small branch closed ! Full review
MECU took over Regionalone Credit Union, and I was not happy - have stuck with them as the people in the old branch would probably lose their jobs if this small branch closed !
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YesI like that it is small but I don't like the overlimit charges. Full review
I like that it is small but I don't like the overlimit charges.
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YesNot enough branches in Melbourne suburbs. Full review
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YesI like the fact that it is easy to access. I dislike the fact that it is not open on the weekends as we are farmer's and dont always make business hour's. Full review
I like the fact that it is easy to access. I dislike the fact that it is not open on the weekends as we are farmer's and dont always make business hour's.
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YesMecu is a great bank that answers its phones quickly and has people who know what they are talking about. Outstanding customer service. Full review
Mecu is a great bank that answers its phones quickly and has people who know what they are talking about. Outstanding customer service.
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YesRegionalOne suddenly started charging me everytime I use the ATM. It's not very fair. Full review
RegionalOne suddenly started charging me everytime I use the ATM. It's not very fair.
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YesMECU are friendly and approachable and I do not get charged fees for my bank account. I don't get charged very much for using ATMs either as they are mainly redi Teller machines where I do my shopping. Full review
MECU are friendly and approachable and I do not get charged fees for my bank account. I don't get charged very much for using ATMs either as they are mainly redi Teller machines where I do my shopping.
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YesRegionalOne has a very personal feel. I have a good relationship with staff and the local manager. Bank fees are a bit high but being able to talk to real people on the phone and discuss issues personally is a big bonus. Full review
RegionalOne has a very personal feel. I have a good relationship with staff and the local manager. Bank fees are a bit high but being able to talk to real people on the phone and discuss issues personally is a big bonus.
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YesHighest rated bank accounts- as voted by the Mozo Community (rating out of 10)
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