Bankwest reviews

Bankwest

How is Bankwest rated by the Mozo community?

81%

Overall Mozo Community rating: 8.1 out of 10

Bankwest reviews

Overall rating: 8.1 (72 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 609

Thumbs up: 574 | Thumbs down: 35

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Latest Bankwest Reviews

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    Bankwest home loan review

    Okay value, but don't trust the home loan lender

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    Felt like our mortgage manager talked us into a home loan that we were not 100% happy with.  Full review 

    Felt like our mortgage manager talked us into a home loan that we were not 100% happy with.


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    Bankwest home loan reviewed by Aaron from Western Australia

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    Bankwest term deposit review

    Very friendly staff

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    One of the best term deposit rates available.  Full review 

    One of the best term deposit rates available.


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    Bankwest Online Term Deposit reviewed by Ian from Western Australia

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    Bankwest savings account review

    Great service and friendly staff

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    No charge on overseas cheques, interest paid on savings account, friendly staff at local branch.  Full review 

    No charge on overseas cheques, interest paid on savings account, friendly staff at local branch.


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    Bankwest savings account reviewed by Ian from Western Australia

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    Bankwest bank account review

    Great customer support in times of need

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    I am really happy with the support and help I am receiving from my new account manager, he is both productive with his help and understanding of the everyday hardships of running a small business. I can't speak highly enough of him or the Bank.  Full review 

    I am really happy with the support and help I am receiving from my new account manager, he is both productive with his help and understanding of the everyday hardships of running a small business. I can't speak highly enough of him or the Bank.


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    Bankwest bank account reviewed by Tony from Western Australia

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    Bankwest credit card review

    Excellent customer service

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    It's overall a great bank with excellent customer service. I have never had to wait too long on the phone at all. The other positive point is the online banking. It is easy to use and clear. I recently got a card from another bank and really dis...  Full review 

    It's overall a great bank with excellent customer service. I have never had to wait too long on the phone at all. The other positive point is the online banking. It is easy to use and clear. I recently got a card from another bank and really dislike their online website as it is not user friendly at all. On the negative side, with this particular credit card I have the annual fee and the interest rate is on the higher side and I will be looking at getting a different type of card once I have paid it off, but will keep with this bank.


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    Bankwest Qantas Platinum MasterCard credit card reviewed by Kathy from Queensland

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    Bankwest personal loan review

    Fantastic customer service and great advice

    1. Overall customer rating
    2. (Reviewed 19 days ago)

    Bankwest were fantastic for us! Easy going, quick service and when we went for the loan, we also opened new bank accounts and they had so many options that actually benefited us! Frequent flyer points, savings with great interest! So far NO proble...  Full review 

    Bankwest were fantastic for us! Easy going, quick service and when we went for the loan, we also opened new bank accounts and they had so many options that actually benefited us! Frequent flyer points, savings with great interest! So far NO problems at all and happy helpful staff!


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    Bankwest Secured Personal (Car) (Fixed) personal loan reviewed by Eden from Western Australia

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    Bankwest car loan review

    Immediate

    1. Overall customer rating
    2. (Reviewed about 2 months ago)

    Pros: I can phone and get an answer immediately.  Full review 

    Pros: I can phone and get an answer immediately.


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    Bankwest car loan reviewed by Norma from Western Australia

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  • Show Fees

    Bankwest debit card review

    A great range of features in the one card

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    There may be other debit cards out there that offer more bells and whistles but Bankwest offered the card that suited my needs best. I looked at a number of providers before choosing Bankwest as they gave me the option to: - offset my mortga...  Full review 

    There may be other debit cards out there that offer more bells and whistles but Bankwest offered the card that suited my needs best. I looked at a number of providers before choosing Bankwest as they gave me the option to: - offset my mortgage (not sure if this is still available) - access my cash and/or use it like a MasterCard while overseas - use PayPass - use either Bankwest or Commonwealth ATMs Plus they have a really easy to use online banking system. There is a fee of $3.99 per month but I figure having all that convenience in one card is worth it.


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    Bankwest Lite Transaction Account debit card reviewed by Deanne from Western Australia

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    Bankwest car insurance review

    Good

    1. Overall customer rating
    2. (Reviewed 2 months ago)

    Bit more expensive than others, but easier to deal with.  Full review 

    Bit more expensive than others, but easier to deal with.


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    Bankwest Comprehensive Car Insurance car insurance reviewed by Belinda

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  • Bankwest travel insurance review

    Great customer service

    1. Overall customer rating
    2. (Reviewed 2 months ago)

    I love it because it helps people.  Full review 

    I love it because it helps people.


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    Bankwest Secure travel insurance reviewed by Katie from Western Australia

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    Bankwest home insurance review

    I would recommend Bankwest insurance to anyone

    1. Overall customer rating
    2. (Reviewed 26 days ago)

    We recently had a tree fall down and it landed on our shed roof and our neighbour's roof. We called our insurance company and they sent tree loppers out the very next day to cut the tree down and remove it. They not only did this but they have arr...  Full review 

    We recently had a tree fall down and it landed on our shed roof and our neighbour's roof. We called our insurance company and they sent tree loppers out the very next day to cut the tree down and remove it. They not only did this but they have arranged for a builder to come out this week to fill in the cracks in the wall left by the tree, they have been in constant contact with my husband and myself to ensure we are happy with the work.


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    Bankwest Home Insurance home insurance reviewed by Sharon from Western Australia

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