Bankwest reviews

Bankwest

How is Bankwest rated by the Mozo community?

81%

Overall Mozo Community rating: 8.1 out of 10

Bankwest reviews

Overall rating: 8.1 (887 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 534

Thumbs up: 497 | Thumbs down: 37

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Latest Bankwest Reviews

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    Bankwest home loan review

    Look out for inconsistencies in their records

    1. Overall customer rating
    2. (Reviewed about 16 hours ago)

    The available balance on the electronic record is several thousand dollars less than what forms part of the loan documents. $5k to be precise.... They tell me the monthly interest affects this, but this is completely incorrect.  Full review 

    The available balance on the electronic record is several thousand dollars less than what forms part of the loan documents. $5k to be precise.... They tell me the monthly interest affects this, but this is completely incorrect.


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    Bankwest Complete Variable Home Loan (LVR<80%) (Package) home loan reviewed by Maree from Western Australia

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    Bankwest term deposit review

    Good customer service & competitive rates

    1. Overall customer rating
    2. (Reviewed 17 days ago)

    The bank phones me when my term deposit is due for renewal, they give me all the options available and then advise me on the choice to make. I then have 10 days to think about it before it is locked in. I am very happy with this service.  Full review 

    The bank phones me when my term deposit is due for renewal, they give me all the options available and then advise me on the choice to make. I then have 10 days to think about it before it is locked in. I am very happy with this service.


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    Bankwest Online Term Deposit reviewed by Jenny from Western Australia

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    Bankwest savings account review

    Great bank with fantastic staff and great service

    1. Overall customer rating
    2. (Reviewed about 16 hours ago)

    I was recently looking for a savings account with no fees, online banking, available plus shop front banking with great service and a reasonable interest rate. Not much to ask, you say ? Keep hunting, then. I did a lot of research, face to face...  Full review 

    I was recently looking for a savings account with no fees, online banking, available plus shop front banking with great service and a reasonable interest rate. Not much to ask, you say ? Keep hunting, then. I did a lot of research, face to face and online and found Bankwest Retirement Savings Accounts. I went to my local shop front branch in a local mall on a busy Friday afternoon, thinking I may just make an appointment. No need I was informed - about a five minute wait. And the bank officer was exactly right !! After a very informative discussion with the bank officer, I decided which account was right for me, opened the account and walked away happy. Since then I have used online banking and visited the branch and been very satisfied every time. Each and every employee has been happy, pleasant and extremely helpful. Deposit overseas pension cheques - no problem, forgot password - no problem, need foreign currency - no problem !! I would like to add that I have worked in three different banks in three different countries so I am aware of how difficult the job can be. I cannot recommend this bank more highly.


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    Bankwest savings account reviewed by Rae from Western Australia

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    Bankwest bank account review

    Friendly in house service

    1. Overall customer rating
    2. (Reviewed about 16 hours ago)

    Bankwest offer good service and product Info if you are in the bank itself and are friendly. I think they should offer clients that have been with them for a number of years with personal and business accounts, more product info by mail or email a...  Full review 

    Bankwest offer good service and product Info if you are in the bank itself and are friendly. I think they should offer clients that have been with them for a number of years with personal and business accounts, more product info by mail or email as some times it is difficult to get into a bank and ask what they can offer me. I have been with Citibank and Westpac as well and found Bankwest to offer more suitable service for me except their high interest on credit cards which make it difficult to reduce total amount owing without using credit to increase your debt.


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    Bankwest bank account reviewed by Pauline

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    Bankwest credit card review

    Normal people to help

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    Bankwest are friendly and helpful, always talk to you in English not financial jargon. Great range of products to suit the individual.  Full review 

    Bankwest are friendly and helpful, always talk to you in English not financial jargon. Great range of products to suit the individual.


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    Bankwest credit card reviewed by Rikke

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    Bankwest personal loan review

    Always helpful when we call

    1. Overall customer rating
    2. (Reviewed 16 days ago)

    Always gives us great rates on loans. We shop around but always stay with them. Only issue is no branches in rural SA, which for the most part is not an issue. We recently bought a car and couldn't get a bank cheque so had to do an International T...  Full review 

    Always gives us great rates on loans. We shop around but always stay with them. Only issue is no branches in rural SA, which for the most part is not an issue. We recently bought a car and couldn't get a bank cheque so had to do an International Transfer so it all worked out.


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    Bankwest Flexible Personal Loan personal loan reviewed by Kelly from South Australia

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    Bankwest car loan review

    Fast, easy, competitive!

    1. Overall customer rating
    2. (Reviewed 5 months ago)

    I have purchased several cars through Bankwest. The process is fast, simple, easy, the rates are very competitive and I highly recommend them.  Full review 

    I have purchased several cars through Bankwest. The process is fast, simple, easy, the rates are very competitive and I highly recommend them.


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    Bankwest Unsecured Personal Loan car loan reviewed by Sheila from Western Australia

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    Bankwest debit card review

    A great bank that serves me great

    1. Overall customer rating
    2. (Reviewed about 22 hours ago)

    My bank should be the number one rank. They make money so simple. I never have to fear, ATM's are always near.  Full review 

    My bank should be the number one rank. They make money so simple. I never have to fear, ATM's are always near.


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    Bankwest debit card reviewed by Christopher

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    Bankwest car insurance review

    Good

    1. Overall customer rating
    2. (Reviewed 8 months ago)

    Bit more expensive than others, but easier to deal with.  Full review 

    Bit more expensive than others, but easier to deal with.


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    Bankwest Comprehensive Car Insurance car insurance reviewed by Belinda

    1 person found this review helpful – do you? Yes flag

  • Bankwest travel insurance review

    Great customer service

    1. Overall customer rating
    2. (Reviewed 8 months ago)

    I love it because it helps people.  Full review 

    I love it because it helps people.


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    Bankwest Secure travel insurance reviewed by Katie from Western Australia

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    Bankwest home insurance review

    I would recommend Bankwest insurance to anyone

    1. Overall customer rating
    2. (Reviewed 7 months ago)

    We recently had a tree fall down and it landed on our shed roof and our neighbour's roof. We called our insurance company and they sent tree loppers out the very next day to cut the tree down and remove it. They not only did this but they have arr...  Full review 

    We recently had a tree fall down and it landed on our shed roof and our neighbour's roof. We called our insurance company and they sent tree loppers out the very next day to cut the tree down and remove it. They not only did this but they have arranged for a builder to come out this week to fill in the cracks in the wall left by the tree, they have been in constant contact with my husband and myself to ensure we are happy with the work.


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    Bankwest Home Insurance home insurance reviewed by Sharon from Western Australia

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