Bankwest reviews

Bankwest

How is Bankwest rated by the Mozo community?

82%

Overall Mozo Community rating: 8.2 out of 10

Bankwest reviews

Overall rating: 8.2 (744 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 497

Thumbs up: 466 | Thumbs down: 31

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Latest Bankwest Reviews

  • Show Rates

    Bankwest home loan review

    Cheap rates, good communication, but few branches.

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    Bankwest are a very friendly company to deal with, especially when calling them for whatever reason. And a plus is that if you are in the eastern states, the call centre stays open late as it's on WA time! Very handy for those that work. But gener...  Full review 

    Bankwest are a very friendly company to deal with, especially when calling them for whatever reason. And a plus is that if you are in the eastern states, the call centre stays open late as it's on WA time! Very handy for those that work. But generally calling won't be needed as all the correspondence was thorough. Bankwest don't have as many branches as other banks outside of WA but who really cares these days when almost everything can be done on the Internet? If you want to have an offset account, low interest rates and low fees then this is the bank for you. If you like to do your banking face to face, there will likely not be a branch around the corner.


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    Bankwest Lite Home Loan home loan reviewed by Sam from Victoria

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    Bankwest term deposit review

    Competitive but very bad system

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Very friendly staff at branches. Takes more than 30 minutes to open up a new account or renew a term deposit. Every steps has to be referred to head office at Perth. Even their own staff at a local branch admitted the head office asked the same qu...  Full review 

    Very friendly staff at branches. Takes more than 30 minutes to open up a new account or renew a term deposit. Every steps has to be referred to head office at Perth. Even their own staff at a local branch admitted the head office asked the same questions or for the same information time after time as if they don't keep a record on anything about me.


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    Bankwest Online Term Deposit reviewed by Ken from Victoria

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    Bankwest savings account review

    No fuss banking

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    No fees at any big 4 ATMs, competitive interest rates, no fees.  Full review 

    No fees at any big 4 ATMs, competitive interest rates, no fees.


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    Bankwest TeleNet Saver savings account reviewed by Nick from New South Wales

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  • Show Fees

    Bankwest bank account review

    Branch bad, online good

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    The service I get at my branch is a disgrace, the staff have an attitude which is unacceptable. They are doing me a favour!! I have been a customer for 25 years and am thinking of changing banks. If I talk to someone online, much better.  Full review 

    The service I get at my branch is a disgrace, the staff have an attitude which is unacceptable. They are doing me a favour!! I have been a customer for 25 years and am thinking of changing banks. If I talk to someone online, much better.


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    Bankwest bank account reviewed by Roderick from Western Australia

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    Bankwest credit card review

    Basic no frills credit card

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    Does what it needs to but no special features.  Full review 

    Does what it needs to but no special features.


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    Bankwest credit card reviewed by Nick from New South Wales

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    Bankwest personal loan review

    Always competitive, easy to do and flexible too

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    We have taken a personal loan on a couple of occasions to purchase shares or cars. All were simple to arrange, great rates and offer great flexibility. Bankwest have always been able to help us out, no matter what the situation.  Full review 

    We have taken a personal loan on a couple of occasions to purchase shares or cars. All were simple to arrange, great rates and offer great flexibility. Bankwest have always been able to help us out, no matter what the situation.


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    Bankwest Flexible Personal Loan personal loan reviewed by Sheila from Western Australia

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    Bankwest car loan review

    Fast, easy, competitive!

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    I have purchased several cars through Bankwest. The process is fast, simple, easy, the rates are very competitive and I highly recommend them.  Full review 

    I have purchased several cars through Bankwest. The process is fast, simple, easy, the rates are very competitive and I highly recommend them.


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    Bankwest Unsecured Personal Loan car loan reviewed by Sheila from Western Australia

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  • Show Fees

    Bankwest debit card review

    Great service and convenient opening hours

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Bankwest have early and late opening hours which is really convenient. They are really friendly and they never charge me overdrawn fees.  Full review 

    Bankwest have early and late opening hours which is really convenient. They are really friendly and they never charge me overdrawn fees.


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    Bankwest Hero Transaction Account debit card reviewed by Kate from New South Wales

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  • Show policy info

    Bankwest car insurance review

    Good

    1. Overall customer rating
    2. (Reviewed 5 months ago)

    Bit more expensive than others, but easier to deal with.  Full review 

    Bit more expensive than others, but easier to deal with.


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    Bankwest Comprehensive Car Insurance car insurance reviewed by Belinda

    1 person found this review helpful – do you? Yes flag

  • Bankwest travel insurance review

    Great customer service

    1. Overall customer rating
    2. (Reviewed 5 months ago)

    I love it because it helps people.  Full review 

    I love it because it helps people.


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    Bankwest Secure travel insurance reviewed by Katie from Western Australia

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    Bankwest home insurance review

    I would recommend Bankwest insurance to anyone

    1. Overall customer rating
    2. (Reviewed 4 months ago)

    We recently had a tree fall down and it landed on our shed roof and our neighbour's roof. We called our insurance company and they sent tree loppers out the very next day to cut the tree down and remove it. They not only did this but they have arr...  Full review 

    We recently had a tree fall down and it landed on our shed roof and our neighbour's roof. We called our insurance company and they sent tree loppers out the very next day to cut the tree down and remove it. They not only did this but they have arranged for a builder to come out this week to fill in the cracks in the wall left by the tree, they have been in constant contact with my husband and myself to ensure we are happy with the work.


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    Bankwest Home Insurance home insurance reviewed by Sharon from Western Australia

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