Bankwest reviews

Bankwest

How is Bankwest rated by the Mozo community?

81%

Overall Mozo Community rating: 8.1 out of 10

Bankwest reviews

Overall rating: 8.1 (902 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 792

Thumbs up: 735 | Thumbs down: 57

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Latest Bankwest Reviews

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    Bankwest home loan review

    If you're a first home buyer: BEWARE

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    Initially super helpful, but as issues arise, less and less contact, i.e not answering calls or returning them and even ignoring emails with questions. Furthermore, right as it was time to build, they demanded $15,000 in my bank account in addi...  Full review 

    Initially super helpful, but as issues arise, less and less contact, i.e not answering calls or returning them and even ignoring emails with questions. Furthermore, right as it was time to build, they demanded $15,000 in my bank account in addition to my large deposit, for "minimum inclusions" such as window coverings, and landscaping etc. The worst part is I was only told about this when it came to build the house. What first home buyer has a completed house straight away? These are things first home buyers generally do themselves over time. Bankwest is effectively making it virtually impossible for many first home buyers to build. I mean, landscaping? Seriously...


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    Bankwest home loan reviewed by Chris

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    Bankwest term deposit review

    Need more flexibility

    1. Overall customer rating
    2. (Reviewed 27 days ago)

    More flexibility would help, also staff that actually care about the product and customer.  Full review 

    More flexibility would help, also staff that actually care about the product and customer.


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    Bankwest Online Term Deposit reviewed by James from Queensland

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    Bankwest savings account review

    My branch has awesome customer service

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    I am quite happy with this account, I use it as my 'savings' account, ie; for special occasions, and not as my 'spendings' account, it's good for me, as it's a good incentive to not touch the money once it's in that account- hence the actual savin...  Full review 

    I am quite happy with this account, I use it as my 'savings' account, ie; for special occasions, and not as my 'spendings' account, it's good for me, as it's a good incentive to not touch the money once it's in that account- hence the actual savings aspect. But not so difficult to get to that if an emergency comes up, or a short notice holiday :-), it's still easy to access my money.


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    Bankwest Regular Saver savings account reviewed by Nila from Western Australia

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    Bankwest bank account review

    Great for students, App is great and easy to use

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    I am glad they have recently updated their app, it was shocking before but now it's really great to see they are sticking with the times. Really smooth flow and makes it quick and easy to move money between my accounts and friends' who have spotte...  Full review 

    I am glad they have recently updated their app, it was shocking before but now it's really great to see they are sticking with the times. Really smooth flow and makes it quick and easy to move money between my accounts and friends' who have spotted me cash. Cons include them being quite difficult overseas, numerous times traveling overseas has at some point caused me to have some terrible service, including locked accounts, issues with the card etc. Otherwise, very good customer service when I'm in Australia.


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    Bankwest Zero Transaction Account bank account reviewed by Ryan from Western Australia

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    Bankwest credit card review

    Best Australian bank service

    1. Overall customer rating
    2. (Reviewed 16 days ago)

    I love BankWest Credit Card for several reasons, 1. You talk to a real person in Australia! 2. No overseas transaction fees which is great for me as I travel overseas a lot.  Full review 

    I love BankWest Credit Card for several reasons, 1. You talk to a real person in Australia! 2. No overseas transaction fees which is great for me as I travel overseas a lot.


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    Bankwest credit card reviewed by Rebecca

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    Bankwest personal loan review

    Amazing customer service and A+ competitive rates

    1. Overall customer rating
    2. (Reviewed 3 months ago)

    After being a customer with Bankwest for 7 years, it was a no-brainer to go to them when I decided to apply for my first ever loan. They explained everything very clearly and made sure that I understood before going ahead with the application. Aft...  Full review 

    After being a customer with Bankwest for 7 years, it was a no-brainer to go to them when I decided to apply for my first ever loan. They explained everything very clearly and made sure that I understood before going ahead with the application. After waiting almost a week for another provider to get back to me on whether I would be successful, I was notified by Bankwest within an hour of applying for the loan to say I was successful. Everything was signed and I had the money within half a day! VERY happy.


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    Bankwest Unsecured Personal Loan personal loan reviewed by Alicia from Western Australia

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    Bankwest car loan review

    Immediate

    1. Overall customer rating
    2. (Reviewed 6 days ago)

    Pros: I can phone and get an answer immediately.  Full review 

    Pros: I can phone and get an answer immediately.


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    Bankwest car loan reviewed by Norma from Western Australia

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    Bankwest debit card review

    Has great customer service

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    The card gives me discounts, which is good because I'm a student.  Full review 

    The card gives me discounts, which is good because I'm a student.


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    Bankwest Student Edge debit card reviewed by Callum from Western Australia

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    Bankwest car insurance review

    Good

    1. Overall customer rating
    2. (Reviewed 25 days ago)

    Bit more expensive than others, but easier to deal with.  Full review 

    Bit more expensive than others, but easier to deal with.


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    Bankwest Comprehensive Car Insurance car insurance reviewed by Belinda

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  • Bankwest travel insurance review

    Great customer service

    1. Overall customer rating
    2. (Reviewed 28 days ago)

    I love it because it helps people.  Full review 

    I love it because it helps people.


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    Bankwest Secure travel insurance reviewed by Katie from Western Australia

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    Bankwest home insurance review

    Average

    1. Overall customer rating
    2. (Reviewed 4 months ago)

    Decent insurance. You get what you pay for, just needs better customer service.  Full review 

    Decent insurance. You get what you pay for, just needs better customer service.


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    Bankwest Home & Contents Insurance home insurance reviewed by Lisa

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