Car loan reviews

Read the latest car loan reviews from the Mozo community to get the inside story on everything from the cheapest loans to the best customer service.

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Toyota Finance

Toyota Finance car loan review

Overall rating   5 / 10

Quick and convenient

Gave us the loan quickly.
Full review

Gave us the loan quickly.

    Price   5 / 10

    Features   3 / 10

    Customer service   2 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Cherrie (QLD), reviewed 15 days ago

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MyState

MyState General Purpose Personal Loan (Variable, Unsecured) car loan review

Overall rating   9 / 10

Low income issues

Not flexible on incomes without co loaner but overall very helpful and satisfying experience.
Full review

Not flexible on incomes without co loaner but overall very helpful and satisfying experience.

    Price   6 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Miranda (TAS), reviewed 15 days ago

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Bankwest

Bankwest car loan review

Overall rating   9 / 10

The easiest personal loan you can take from a Bank

Bankwest made my personal loan as easy and rewarding as it can be, with their outstanding customer service and support and didn't even feel the pressure of having this loan. Great products, excellent customers service and competitive interest...
Full review

Bankwest made my personal loan as easy and rewarding as it can be, with their outstanding customer service and support and didn't even feel the pressure of having this loan. Great products, excellent customers service and competitive interest rate! I would highly recommend taking a personal loan from Bankwest to anyone I know including family members and friends.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Selina (WA), reviewed 15 days ago

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Commonwealth Bank

Commonwealth Bank Secured Car Loan (Fixed) car loan review

Overall rating   5 / 10

Convenient only.

I should have done better research instead of going with what "I know".
Full review

I should have done better research instead of going with what "I know".

    Price   2 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   4 / 10

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Mozo reviewer (QLD), reviewed 15 days ago

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Esanda

Esanda car loan review

Overall rating   9 / 10

Very good

Very helpful and understanding .
Full review

Very helpful and understanding .

    Price   6 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Paul (VIC), reviewed 15 days ago

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Commonwealth Bank

Commonwealth Bank Secured Car Loan (Fixed) car loan review

Overall rating   4 / 10

Reasonable

There seems to be a lack of information unless you commit to something first. Not good for doing some research yourself.
Full review

There seems to be a lack of information unless you commit to something first. Not good for doing some research yourself.

    Price   3 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Catherine (QLD), reviewed 15 days ago

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Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   10 / 10

Very satisfied customer

Always call me to let me know my car payment is due in 4 days, to make sure I'll be ok with the funds. Aw always happy to help and make arrangements with me if I can't make it on that date. And don't charge me extra fees when changing dates.
Full review

Always call me to let me know my car payment is due in 4 days, to make sure I'll be ok with the funds. Aw always happy to help and make arrangements with me if I can't make it on that date. And don't charge me extra fees when changing dates.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Maria (NSW), reviewed 15 days ago

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Esanda

Esanda car loan review

Overall rating   0 / 10

Terrible and Shonky, stay away

One word description.. Shonky.. Locked into a loan which has massive fees to terminate early, & in this day & age, which large company does not have the facility to check your account 'online'. Terrible company, I will be paying out early...
Full review

One word description.. Shonky.. Locked into a loan which has massive fees to terminate early, & in this day & age, which large company does not have the facility to check your account 'online'. Terrible company, I will be paying out early (including fees) & never ever, touching Esanda again.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Trevor (QLD), reviewed 15 days ago

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Esanda

Esanda car loan review

Overall rating   8 / 10

Very competitive, good customer service

Competitive, good customer service.
Full review

Competitive, good customer service.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   9 / 10

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Anna (TAS), reviewed 15 days ago

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Toyota Finance

Toyota Finance car loan review

Overall rating   1 / 10

Terrible, hopeless in dealing with customers

Can't trust these people, not honest in any way. Still waiting for a call to review my case as directed from the ombudsman no calls yet, been with them for 5years, all they can do is treat you badly, am happy all my friends are taking their...
Full review

Can't trust these people, not honest in any way. Still waiting for a call to review my case as directed from the ombudsman no calls yet, been with them for 5years, all they can do is treat you badly, am happy all my friends are taking their business elsewhere.

    Price   -1 / 10

    Features   -1 / 10

    Customer service   1 / 10

    Convenience   -1 / 10

    Trust   1 / 10

Less

Tammy (VIC), reviewed 15 days ago

2 people found this review helpful – do you? Yes

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St.George

St.George Secured Personal Loan (Fixed) car loan review

Overall rating   10 / 10

Great customer service, very reliable

Very fast process of applying for a car loan for the business, great Service. So much better than going through the dealership.
Full review

Very fast process of applying for a car loan for the business, great Service. So much better than going through the dealership.

    Price   9 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Marrianne (NSW), reviewed 15 days ago

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Westpac

Westpac Car Loan (Fixed) car loan review

Overall rating   5 / 10

Okay

Have always banked with Westpac. Should probably have shopped around.
Full review

Have always banked with Westpac. Should probably have shopped around.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Tracey (WA), reviewed 16 days ago

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Toyota Finance

Toyota Finance car loan review

Overall rating   9 / 10

Very Good

Good low rate of 2.1%
Full review

Good low rate of 2.1%

    Price   10 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Kerry (VIC), reviewed 16 days ago

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Toyota Finance

Toyota Finance car loan review

Overall rating   0 / 10

Do not use this company

Do not finance with Toyota. They charge more interest then your common bank. I was in desperate need of a car due to mine ruining on the run road and I went to Preston toyota to look for a car. I felt pressured by the sales man to buy the car I...
Full review

Do not finance with Toyota. They charge more interest then your common bank. I was in desperate need of a car due to mine ruining on the run road and I went to Preston toyota to look for a car. I felt pressured by the sales man to buy the car I own and to finance through them as opposed to my bank. It's the biggest mistake I have made. If you are looking to buy a car, AVOID this company!!!

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Maryann (VIC), reviewed 16 days ago

1 person found this review helpful – do you? Yes

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Bendigo Bank

Bendigo Bank car loan review

Overall rating   10 / 10

Bendigo bank no1 in car loans

Bendigo bank has the best car loans to tailor to anyone's needs. If you're buying a 3 thousand dollar car or a thirty thousand dollar car, we have the best deal for you. With very low interest rates you will find your new vehicle affordable and...
Full review

Bendigo bank has the best car loans to tailor to anyone's needs. If you're buying a 3 thousand dollar car or a thirty thousand dollar car, we have the best deal for you. With very low interest rates you will find your new vehicle affordable and know you're getting a great bargain.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Gavin (VIC), reviewed 16 days ago

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ANZ

ANZ Online Secured Car Loan (Fixed) car loan review

Overall rating   6 / 10

Great customer service

I like this bank because it is user friendly and a good bunch of people to bank with .
Full review

I like this bank because it is user friendly and a good bunch of people to bank with .

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Mena (NSW), reviewed 16 days ago

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NAB

NAB car loan review

Overall rating   8 / 10

Customer service is excellent

I like this NAB because it gave me the opportunity to obtain an affordable car loan. The only negative is that this branch in the Blue Mountains closes at lunch time which is a bit inconvenient. Otherwise the service is excellent.
Full review

I like this NAB because it gave me the opportunity to obtain an affordable car loan. The only negative is that this branch in the Blue Mountains closes at lunch time which is a bit inconvenient. Otherwise the service is excellent.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Sylvie (NSW), reviewed 16 days ago

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Liberty

Liberty Drive Car Loan (Variable) car loan review

Overall rating   0 / 10

Finance for Bad Credit History

They charge an interest rates of around 27% for their car loans. This is the place to get finance if you have had credit issues, even past bankruptcies, but due to the high interest rate, unless you can get credit elsewhere and you have no other...
Full review

They charge an interest rates of around 27% for their car loans. This is the place to get finance if you have had credit issues, even past bankruptcies, but due to the high interest rate, unless you can get credit elsewhere and you have no other choice, go elsewhere to get your finance.

    Price   3 / 10

    Features   3 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   0 / 10

Less

Jackie (NSW), reviewed 16 days ago

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Toyota Finance

Toyota Finance car loan review

Overall rating   0 / 10

Toyota car loan con

Staff happy to find me a car I liked, then the paperwork for the loan application, up till then was all ok, problem was they mentioned the interest rate was going to be 18%!!! I asked them during the loan app process about the interest rate and...
Full review

Staff happy to find me a car I liked, then the paperwork for the loan application, up till then was all ok, problem was they mentioned the interest rate was going to be 18%!!! I asked them during the loan app process about the interest rate and they, like true car sales people, they went around the question. Lucky I never signed up for it!!!! Be very careful here because they have you sign the loan contract..that is.. if you are approved for finance you are obligated to take the car and the loan, regardless of what the interest rate will be, if you don't you will have to pay 1000's of dollars to get out of it!! DON'T GO NEAR THEM!!!

    Price   1 / 10

    Features   1 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

Jeoff (NSW), reviewed 16 days ago

1 person found this review helpful – do you? Yes

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Liberty

Liberty Drive Car Loan (Variable) car loan review

Overall rating   0 / 10

Run from Liberty

They got things moving quickly for the approval and they called to say we had been approved for the amount we applied for. I didn't know you couldn't purchase a car privately and get them to pay the person, we could only purchase a car from a car...
Full review

They got things moving quickly for the approval and they called to say we had been approved for the amount we applied for. I didn't know you couldn't purchase a car privately and get them to pay the person, we could only purchase a car from a car dealer, worst part was there was no mention of the interest rate, luckily we asked before signing the loan contact as they wanted 28%. That sort of rate should be criminal!!!!!!!!!! RUN RUN RUN

    Price   0 / 10

    Features   0 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   1 / 10

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Jeoff (NSW), reviewed 16 days ago

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MyState

MyState car loan review

Overall rating   10 / 10

Competent service delivery and access to services

Convenient face to face, online access and phone phone applications. Very convenient to the worker employed away from the home environment. Access to ATM's nationally. Great customer service. Quick to "fix" issues with debiting processes when they...
Full review

Convenient face to face, online access and phone phone applications. Very convenient to the worker employed away from the home environment. Access to ATM's nationally. Great customer service. Quick to "fix" issues with debiting processes when they occur.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Anna maree (TAS), reviewed 18 days ago

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Westpac

Westpac Personal Flexi Loan (Variable, Unsecured) car loan review

Overall rating   4 / 10

Good

They do not look after you well after the loan is given. They don't offer services to support you, they only remind you when payments are late but do not offer assistance on other ways to help sort out your payments. Once the loan is given, you...
Full review

They do not look after you well after the loan is given. They don't offer services to support you, they only remind you when payments are late but do not offer assistance on other ways to help sort out your payments. Once the loan is given, you don't get to hear from them again to check on other possibilities to get your loan payments quicker and affordable.

    Price   5 / 10

    Features   5 / 10

    Customer service   4 / 10

    Convenience   5 / 10

    Trust   3 / 10

Less

Asilo (VIC), reviewed 18 days ago

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Esanda

Esanda car loan review

Overall rating   3 / 10

Stay away

This company has so many hidden fees and doesn't offer any help, stuck on a 16.89% percent interest rate and looking at over $1000 dollars in break cost fees to pay out the contract.
Full review

This company has so many hidden fees and doesn't offer any help, stuck on a 16.89% percent interest rate and looking at over $1000 dollars in break cost fees to pay out the contract.

    Price   4 / 10

    Features   0 / 10

    Customer service   6 / 10

    Convenience   0 / 10

    Trust   6 / 10

Less

Josh (VIC), reviewed 18 days ago

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ANZ

ANZ Unsecured Personal Loan (Fixed) car loan review

Overall rating   9 / 10

Would recommend to people

ANZ is great and easy to use, always there to help.
Full review

ANZ is great and easy to use, always there to help.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Dylan (SA), reviewed 18 days ago

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St.George

St.George Car Loan (Fixed) car loan review

Overall rating   3 / 10

Average communication

Sometimes difficult communication, letters by snail mail instead of email. Very high interest.
Full review

Sometimes difficult communication, letters by snail mail instead of email. Very high interest.

    Price   3 / 10

    Features   1 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Bianca (VIC), reviewed 18 days ago

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Car loan comparisons on MozoRates updated daily

  • People's Choice Credit Union Discounted Personal Loan over 30k (Fixed)

    People's Choice Credit Union Discounted Personal Loan over 30k (Fixed)

    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options

    Interest rate from

    6.64%

    comparison rate from*

    6.99% based on $30,000
    over 5 years

    Fees

    $250.00 upfront: $0.00/month

    Go to site
    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options
    Product info
    • Upfront fees: $250
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $30,000.00
    • Maximun loan amount: $100,000.00
    • Minimum loan term: 1 Year
    Overall rating

    9.7

    Based on 9 People's Choice Credit Union car loan reviews

    Need more information?
    Find out more

    More info

    More info

  • IMB New Car Loan (Fixed)

    IMB New Car Loan (Fixed)

    • No account keeping fees
    • No penalty for an early payout
    • Flexible terms for 1 to 7 years

    Interest rate from

    6.69%

    comparison rate from*

    6.97% based on $30,000
    over 5 years

    Fees

    $199.00 upfront: $0.00/month

    Go to site
    • No account keeping fees
    • No penalty for an early payout
    • Flexible terms for 1 to 7 years
    Product info
    • Upfront fees: $199
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Vehicle
    • Minimum loan amount: $2,000.00
    • Maximun loan amount: $75,000.00
    • Minimum loan term: 1 Year
    Overall rating

    9.0

    Based on 1 IMB car loan reviews

    Need more information?
    Find out more

    More info

    More info

  • RACQ New Car Loan (Fixed)

    RACQ New Car Loan (Fixed)

    • No monthly fees
    • Choose loans terms from 1 to 7 years
    • Apply online

    Interest rate from

    6.70%

    comparison rate from*

    7.20% based on $30,000
    over 5 years

    Fees

    $357.90 upfront: $0.00/month

    Go to site
    • No monthly fees
    • Choose loans terms from 1 to 7 years
    • Apply online
    Product info
    • Upfront fees: $358
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $15,000.00
    • Maximun loan amount:
    • Minimum loan term: 1 Year
    Need more information?
    Find out more

    More info

    More info

  • RACV New Car Loan (Fixed)

    RACV New Car Loan (Fixed)

    • No ongoing fees
    • Loan approval within 5 business hours
    • Choose to repay over 1 to 7 years

    Interest rate from

    6.70%

    comparison rate from*

    7.20% based on $30,000
    over 5 years

    Fees

    $357.90 upfront: $0.00/month

    Go to site
    • No ongoing fees
    • Loan approval within 5 business hours
    • Choose to repay over 1 to 7 years
    Product info
    • Upfront fees: $358
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximun loan amount:
    • Minimum loan term: 1 Year
    Need more information?
    Find out more

    More info

    More info

  • bankmecu goGreen Car Loan - greenhouse rating 7+ (Fixed)

    bankmecu goGreen Car Loan - greenhouse rating 7+ (Fixed)

    • No monthly fees
    • Additional payments accepted
    • Borrow from $1,000

    Interest rate from

    7.04%

    comparison rate from*

    7.25% based on $30,000
    over 5 years

    Fees

    $150.00 upfront: $0.00/month

    Go to site
    • No monthly fees
    • Additional payments accepted
    • Borrow from $1,000
    Product info
    • Upfront fees: $150
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $1,000.00
    • Maximun loan amount:
    • Minimum loan term: 1 Year
    Overall rating

    4.0

    Based on 5 bankmecu car loan reviews

    Need more information?
    Find out more

    More info

    More info

  Compare

Want more? Compare all car loans in the Mozo comparison engine.

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* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.