Car loan reviews

Read the latest car loan reviews from the Mozo community to get the inside story on everything from the cheapest loans to the best customer service.

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Quay Credit Union

Quay Credit Union car loan review

Overall rating   10 / 10

Fantastic service and pricing

Michael and the team made it hassle and stress free when getting the car.
Full review

Michael and the team made it hassle and stress free when getting the car.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jason (QLD), reviewed 5 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   10 / 10

Outstanding customer service

I highly recommend Queenslanders Credit Union as a bank I use, as they have the best rates, best customer service and always keep you up to date with the latest products and the most efficient and productive ways to manage your money.
Full review

I highly recommend Queenslanders Credit Union as a bank I use, as they have the best rates, best customer service and always keep you up to date with the latest products and the most efficient and productive ways to manage your money.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Natalie (QLD), reviewed 5 days ago

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Esanda

Esanda car loan review

Overall rating   4 / 10

Customer service is good / very expensive loan

I got my car loan 3yrs ago to date and they told me it was $26 G's and I was happy with that. But they didn't tell me that they'd be whopping on another $15000 for interest. And I had my mum on my loan as well. So brings my car up to $42 G's and...
Full review

I got my car loan 3yrs ago to date and they told me it was $26 G's and I was happy with that. But they didn't tell me that they'd be whopping on another $15000 for interest. And I had my mum on my loan as well. So brings my car up to $42 G's and it's a small Suzuki swift model and I find it ludicrous that I have to pay admin fees and extra money each month. Be warned they add more interest on each month. Happy with the customer service as they help me out!! But not happy with my loan itself.. If I could I would have found a different provider by now. But I don't want to start something new and rack up more fees.

    Price   4 / 10

    Features   4 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   3 / 10

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Kretsh jk (VIC), reviewed 5 days ago

1 person found this review helpful – do you? Yes

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Toyota Finance

Toyota Finance car loan review

Overall rating   10 / 10

Been the best car loan provider for me

Have had 3 loans by them now, and every time they have been so helpful. The Toyota Finance help desk would also be the best call center I've ever called.
Full review

Have had 3 loans by them now, and every time they have been so helpful. The Toyota Finance help desk would also be the best call center I've ever called.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lance (QLD), reviewed 5 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   7 / 10

Awesome customer service

Easy to contact and talk to.
Full review

Easy to contact and talk to.

    Price   6 / 10

    Features   4 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Wayne (QLD), reviewed 5 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   10 / 10

Great bank. Friendly staff always happy to help.

Great bank. I have had an account/loan with Queenslanders Credit Union for 10 years and have never had a problem. Friendly staff who are always happy to help.
Full review

Great bank. I have had an account/loan with Queenslanders Credit Union for 10 years and have never had a problem. Friendly staff who are always happy to help.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Sarah (QLD), reviewed 5 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   10 / 10

Friendly bank with exceptional customer service

I love that this bank only has a small amount of customers unlike the big banks so you get professional service and generally speak to the same person all the time. It is hard to find branches only because it is so small, however the internet...
Full review

I love that this bank only has a small amount of customers unlike the big banks so you get professional service and generally speak to the same person all the time. It is hard to find branches only because it is so small, however the internet banking and service you get when you call up certainly make up for that factor.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Rhiannon lea (QLD), reviewed 5 days ago

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Queenslanders Credit Union

Queenslanders Credit Union car loan review

Overall rating   10 / 10

Awesome customer service

Not as stressful as going to other banks.
Full review

Not as stressful as going to other banks.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Nathan (QLD), reviewed 5 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   9 / 10

Great bank for a car loan

They are a great bank to have a car loan. I don't do my day to day banking as they don't have the same features. However they make up for it by having no waiting times when I call with any issues and always very personable on the phone.
Full review

They are a great bank to have a car loan. I don't do my day to day banking as they don't have the same features. However they make up for it by having no waiting times when I call with any issues and always very personable on the phone.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Cecilia (QLD), reviewed 5 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   9 / 10

Low interest loans that make buying a car simple

The Queenslanders Secured Car loan is a low interest and easy to manage lending service. The terms are flexible for the customer and with online access displayed through the net banking site it is simple to view payments and progress for paying...
Full review

The Queenslanders Secured Car loan is a low interest and easy to manage lending service. The terms are flexible for the customer and with online access displayed through the net banking site it is simple to view payments and progress for paying off this loan. I have had 2 secured car loans with Queenslanders and could not find a better interest rate for purchasing a new car.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Jacob (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   9 / 10

Awesome interest rates

Brilliant in all areas. They are a very courteous, honest and up front. There are no hidden costs.
Full review

Brilliant in all areas. They are a very courteous, honest and up front. There are no hidden costs.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Lee (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   10 / 10

Fantastic service, friendly and helpful

I have always found Queenslanders credit union helpful, friendly and most importantly great with their rates. I have banked with them now for 15 years and even got my husband to change to them. Always lovely staff whatever branch I go to.
Full review

I have always found Queenslanders credit union helpful, friendly and most importantly great with their rates. I have banked with them now for 15 years and even got my husband to change to them. Always lovely staff whatever branch I go to.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Cassandra (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   8 / 10

Trustworthy customer service

Straight up honest and prompt.
Full review

Straight up honest and prompt.

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   4 / 10

    Trust   7 / 10

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Herb (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union car loan review

Overall rating   9 / 10

Experience worth sharing to first time buyers

Recommend good deals for us to obtain some savings.
Full review

Recommend good deals for us to obtain some savings.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Wilma (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) car loan review

Overall rating   10 / 10

I've banked with the Credit Union for 30 years

I've banked with the Credit Union for 30 years.
Full review

I've banked with the Credit Union for 30 years.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Anthony (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   9 / 10

Brilliant customer service!

The staff are very reliable and knowledgeable about their products and always get back to you when they say they will. Also there seems to be limited staff turnover which has enabled me to form excellent relationships.
Full review

The staff are very reliable and knowledgeable about their products and always get back to you when they say they will. Also there seems to be limited staff turnover which has enabled me to form excellent relationships.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Cathie (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Unsecured Personal Loan (Variable) car loan review

Overall rating   10 / 10

Great customer service

Excellent terms and interest rates and experienced friendly staff allowed me to buy my first new car.
Full review

Excellent terms and interest rates and experienced friendly staff allowed me to buy my first new car.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Gary (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   10 / 10

The best customer service you'll receive

I have been a member of Queenslanders Credit Union Union for 22 years, back when they were Media Credit Union. I have had 3 car loans with them and I would not hesitate to make them my first point of call when I am needing any loan. I continue...
Full review

I have been a member of Queenslanders Credit Union Union for 22 years, back when they were Media Credit Union. I have had 3 car loans with them and I would not hesitate to make them my first point of call when I am needing any loan. I continue to stay with this team of great people because I speak to a person every time I call them. Some staff have been there for as long as I can remember, ie. Amanda. I got to know the staff on a personal basis due to calls I have made about my account or loan. This is a bank that will return your call every time. When I hit some hardship last year due to being made redundant, the Loan's officer was so empathic and kind and gave me time to catch up on a few payments, I was never made to feel awful and guilty. This is a bank that truly truly cares, they will bend over backwards for you. They make me feel like a valued customer. I do not have another bank account and probably never will. Queenslanders Credit Union understand my needs as a customer and have come up trumps every time. You are the only bank in my books.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Gabrielle (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   10 / 10

Great service, products and rates

Easy to apply for, quick decision, funding and finalisation.
Full review

Easy to apply for, quick decision, funding and finalisation.

    Price   10 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kim (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union car loan review

Overall rating   10 / 10

QCU are very competitive

I have been with them for over forty years, they have always had great service and great products.
Full review

I have been with them for over forty years, they have always had great service and great products.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Paul (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   9 / 10

Great customer service

Great customer service.
Full review

Great customer service.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Grant (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   10 / 10

Easy to see and understand statement and interest

Competitive market rates in interest. Fast set up of loan and cost saving set up fees. Professional, efficient and very friendly service always,in bank and on phone.
Full review

Competitive market rates in interest. Fast set up of loan and cost saving set up fees. Professional, efficient and very friendly service always,in bank and on phone.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Philippa (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   8 / 10

Real customer service

You still get to talk to people on the phone.
Full review

You still get to talk to people on the phone.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   5 / 10

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Sharon (QLD), reviewed 12 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   8 / 10

Great rates on car loans & great customer service

Not many branches that are easily accessible, but great rates, clearly explained and no hidden surprises. Great customer service.
Full review

Not many branches that are easily accessible, but great rates, clearly explained and no hidden surprises. Great customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   1 / 10

    Trust   10 / 10

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Linda (QLD), reviewed 13 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Secured Personal Loan (under 5 years old, over $20k) car loan review

Overall rating   10 / 10

Fantastic, Friendly, Personalised Service :)

Would certainly recommend Queenslanders Credit Union, have been with them for years and won't go anywhere else!
Full review

Would certainly recommend Queenslanders Credit Union, have been with them for years and won't go anywhere else!

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jason (QLD), reviewed 13 days ago

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Car loan comparisons on Mozo Rates updated daily

  • RACQ New Car Loan (Fixed)

    RACQ New Car Loan (Fixed)

    • No monthly fees
    • Choose loans terms from 1 to 7 years
    • Apply online

    Interest rate from

    6.50%

    comparison rate from*

    7.02% based on $30,000
    over 5 years

    Fees

    $376.90 upfront: $0.00/month

    Go to site
    • No monthly fees
    • Choose loans terms from 1 to 7 years
    • Apply online
    Product info
    • Upfront fees: $377
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $15,000.00
    • Maximun loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Need more information?
    Find out more

    More info

    More info

  • RACV New Car Loan (Fixed)

    RACV New Car Loan (Fixed)

    • No ongoing fees
    • Loan approval within 5 business hours
    • Choose to repay over 1 to 7 years

    Interest rate from

    6.50%

    comparison rate from*

    7.02% based on $30,000
    over 5 years

    Fees

    $367.90 upfront: $0.00/month

    Go to site
    • No ongoing fees
    • Loan approval within 5 business hours
    • Choose to repay over 1 to 7 years
    Product info
    • Upfront fees: $368
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximun loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Need more information?
    Find out more

    More info

    More info

  • People's Choice Credit Union Discounted Personal Loan (over 30k, cars up to 3 years old) (Fixed)

    People's Choice Credit Union Discounted Personal Loan (over 30k, cars up to 3 years old) (Fixed)

    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options

    Interest rate from

    6.64%

    comparison rate from*

    6.99% based on $30,000
    over 5 years

    Fees

    $250.00 upfront: $0.00/month

    Go to site
    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options
    Product info
    • Upfront fees: $250
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $30,000.00
    • Maximun loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 10 Years
    Overall rating

    8.3

    Based on 8 People's Choice Credit Union car loan reviews

    Need more information?
    Find out more

    More info

    More info

  • IMB Bank New Car Personal Loan (Fixed)

    IMB Bank New Car Personal Loan (Fixed)

    • No account keeping fees
    • No penalty for an early payout
    • Flexible terms for 1 to 7 years

    Interest rate from

    6.69%

    comparison rate from*

    6.97% based on $30,000
    over 5 years

    Fees

    $199.00 upfront: $0.00/month

    Go to site
    • No account keeping fees
    • No penalty for an early payout
    • Flexible terms for 1 to 7 years
    Product info
    • Upfront fees: $199
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Vehicle
    • Minimum loan amount: $2,000.00
    • Maximun loan amount: $75,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    4.5

    Based on 2 IMB Bank car loan reviews

    Need more information?
    Find out more

    More info

    More info

  • Bank Australia Car Loan (Fixed)

    Bank Australia Car Loan (Fixed)

    • Applies to new or used vehicle purchases up to seven years of age
    • Additional payments accepted
    • No establishment fee for vehicles with a 5 star ANCAP or 7+ star greenhouse rating

    Interest rate from

    6.70%

    comparison rate from*

    6.91% based on $30,000
    over 5 years

    Fees

    $150.00 upfront: $0.00/month

    Go to site
    • Applies to new or used vehicle purchases up to seven years of age
    • Additional payments accepted
    • No establishment fee for vehicles with a 5 star ANCAP or 7+ star greenhouse rating
    Product info
    • Upfront fees: $150
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $1,000.00
    • Maximun loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    4.0

    Based on 4 Bank Australia car loan reviews

    Need more information?
    Find out more

    More info

    More info

  Compare

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* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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People's Choice Award 2015

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About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

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