Car loan reviews

Read the latest car loan reviews from the Mozo community to get the inside story on everything from the cheapest loans to the best customer service.

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Recent car loan reviews

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Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   9 / 10

Good finance offer

Easy process, no hassle.
Full review

Easy process, no hassle.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Vikramjit (QLD), reviewed about 2 hours ago

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Beyond Bank

Beyond Bank Low Rate Car or Personal Loan (Fixed) car loan review

Overall rating   10 / 10

Great

Very good service and advice.
Full review

Very good service and advice.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Nigel (SA), reviewed about 3 hours ago

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St.George

St.George car loan review

Overall rating   0 / 10

Don't take out a vehicle lease with this bank.

If you pay out a car lease on time (according to the letter received) and they don't receive it into their account until a few days later, they then hound you for the supposed interest payment on the few day lag between you paying from your bank...
Full review

If you pay out a car lease on time (according to the letter received) and they don't receive it into their account until a few days later, they then hound you for the supposed interest payment on the few day lag between you paying from your bank to them receiving the payment. Basically it amounts to harassment.

    Price   3 / 10

    Features   1 / 10

    Customer service   0 / 10

    Convenience   2 / 10

    Trust   0 / 10

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Gary (QLD), reviewed about 3 hours ago

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Commonwealth Bank

Commonwealth Bank car loan review

Overall rating   10 / 10

Affordable repayments with an overdraft

Affordable repayments with an overdraft on my account so I don't default.
Full review

Affordable repayments with an overdraft on my account so I don't default.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kathy (NSW), reviewed about 4 hours ago

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Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) car loan review

Overall rating   1 / 10

Gimme a break guys!

As you most likely know, the banks use our money and earn massive interest. And they refuse a small family a business & car loan pretty much by telling me that it wasn't possible because my account was $1.90c in debit. Even though it was the $5...
Full review

As you most likely know, the banks use our money and earn massive interest. And they refuse a small family a business & car loan pretty much by telling me that it wasn't possible because my account was $1.90c in debit. Even though it was the $5 account keeping fee that put my account into arrears to start with. When I signed up for my account over 15 years ago I was supposed to be able to make 4 free commonwealth ATM withdrawals per month without charges. Now when I ask for my fees back because I'm on government payments raising two children and times are hard, they reimburse me a whole $4. Yep that's right a whole 400 cents.

    Price   6 / 10

    Features   5 / 10

    Customer service   1 / 10

    Convenience   6 / 10

    Trust   0 / 10

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Adam (QLD), reviewed about 6 hours ago

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SERVICE ONE Members Banking

SERVICE ONE Members Banking car loan review

Overall rating   6 / 10

Efficient and professional

Great customer service.
Full review

Great customer service.

    Price   4 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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K (ACT), reviewed about 6 hours ago

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Toyota Finance

Toyota Finance car loan review

Overall rating   5 / 10

Reasonable

Have been OK as long as you pay on time.
Full review

Have been OK as long as you pay on time.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Sue (NSW), reviewed about 6 hours ago

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bankmecu

bankmecu car loan review

Overall rating   0 / 10

Worst bank in Australia

Worst banking institution in Australia by far! I have had a terrible experience with incompetent staff. I have spoken to so many people the last few weeks trying to close off a loan and I get a different answer each time I speak to someone. They...
Full review

Worst banking institution in Australia by far! I have had a terrible experience with incompetent staff. I have spoken to so many people the last few weeks trying to close off a loan and I get a different answer each time I speak to someone. They also decided to open up a savings account in my name that I did not authorise. Can not stress enough how useless they are .

    Price   3 / 10

    Features   3 / 10

    Customer service   0 / 10

    Convenience   2 / 10

    Trust   0 / 10

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Maria (VIC), reviewed about 6 hours ago

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Westpac

Westpac Car Loan (Fixed) car loan review

Overall rating   2 / 10

Terrible customer service

The amount of drama I went through to get my car loan was not worth it, I would never get another loan with Westpac.
Full review

The amount of drama I went through to get my car loan was not worth it, I would never get another loan with Westpac.

    Price   2 / 10

    Features   6 / 10

    Customer service   0 / 10

    Convenience   8 / 10

    Trust   0 / 10

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Shannon (VIC), reviewed 2 days ago

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Liberty

Liberty car loan review

Overall rating   4 / 10

Good if you're desperate

Interest too high.
Full review

Interest too high.

    Price   3 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   5 / 10

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Maria (VIC), reviewed 2 days ago

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G&C Mutual Bank

G&C Mutual Bank car loan review

Overall rating   8 / 10

Friendly and helpful

I have been with them for 15 years and I trust them.
Full review

I have been with them for 15 years and I trust them.

    Price   5 / 10

    Features   2 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Larry (NSW), reviewed 2 days ago

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St.George

St.George Car Loan (Fixed) car loan review

Overall rating   2 / 10

Premiums not reasonable

Bi-monthly rates are terribly high.
Full review

Bi-monthly rates are terribly high.

    Price   1 / 10

    Features   1 / 10

    Customer service   2 / 10

    Convenience   2 / 10

    Trust   2 / 10

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Clarito (QLD), reviewed 2 days ago

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ANZ

ANZ Online Secured Car Loan (Fixed) car loan review

Overall rating   9 / 10

Awesome, nice & friendly

Awesome.
Full review

Awesome.

    Price   9 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Chloe (NSW), reviewed 2 days ago

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Bankwest

Bankwest Car Loan (Fixed) car loan review

Overall rating   10 / 10

Very good

Good.
Full review

Good.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lynne (WA), reviewed 2 days ago

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ANZ

ANZ car loan review

Overall rating   3 / 10

As above

Variable, advantages, facilities.
Full review

Variable, advantages, facilities.

    Price   5 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Athelda (TAS), reviewed 2 days ago

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CUA

CUA Fixed Rate Car Loan (Up to 2 years old, over $15k) car loan review

Overall rating   9 / 10

Great to deal with

I'm an existing CUA customer with a small overdraft account. Had a previous car loan with them and had no hesitation going with them again, especially considering their competitive rates and low fees. The process was relatively straight forward...
Full review

I'm an existing CUA customer with a small overdraft account. Had a previous car loan with them and had no hesitation going with them again, especially considering their competitive rates and low fees. The process was relatively straight forward and after a glitch with the online application, the rep on the other end of the phone was great to deal with and very friendly. I felt that the service I have gotten with CUA now and in the past has always been very personal and client orientated, although some of the technology they use is a bit dated.

    Price   8 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Wayne (NSW), reviewed 5 days ago

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Westpac

Westpac Car Loan (Fixed) car loan review

Overall rating   8 / 10

Great products and nice customer service.

Like the variety of products, quality of service.
Full review

Like the variety of products, quality of service.

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Terry (VIC), reviewed 5 days ago

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ANZ

ANZ car loan review

Overall rating   2 / 10

Terrible! Took 3 weeks to get a car loan!

Had the worst experience with trying to get our car loan. We saw a vehicle we really wanted so after going to the bank and letting them know we wanted to get the loan sorted out we waited 4 days until the bank got back to us with paperwork to...
Full review

Had the worst experience with trying to get our car loan. We saw a vehicle we really wanted so after going to the bank and letting them know we wanted to get the loan sorted out we waited 4 days until the bank got back to us with paperwork to begin the pre-approval process. We signed all the documentation and got it back to them the same day. We were told there wouldn't be a problem with our pre approval as we already had our house loan with ANZ. They said we could go to the car dealership and put a deposit on the vehicle 'subject to finance' so we did this on the Wednesday. We also asked the car dealership who were also using Asanza to see if they could get us a better rate. We received full approval from the car dealership the following day however as we have all our finances with ANZ we decided to go with them. After asking for all the paperwork to be completed by Friday so we could pick up the vehicle on the saturday and after being told this wouldn't be a problem we were still waiting Friday evening for pre approval. We told ANZ we would be going with the dealership if they did not have our paperwork done by Wednesday. After much backwards and forwards with ANZ on the Tuesday evening it came to Wednesday and yet after many broken promises we still did not receive our finance after being fully approved. It's very disappointing that we had to wait 3 weeks to receive finance when it takes the car dealership half a day to get the full process completed. I will not be going with ANZ for any future loans and are in discussions with other banks to have our mortgage changed, ANZ have mucked us around too much and made the car loan experience absolutely disappointing and painful. I do not recommend getting any type of loans or finance from ANZ. We originally went to ANZ with our inquiry on a Thursday. We did not get full approval until 3 weeks later on a Tuesday.

    Price   4 / 10

    Features   0 / 10

    Customer service   5 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Hayley (WA), reviewed 5 days ago

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ANZ

ANZ Online Secured Car Loan (Fixed) car loan review

Overall rating   10 / 10

Great

Great to have a loan .
Full review

Great to have a loan .

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Bella (NSW), reviewed 5 days ago

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St.George

St.George car loan review

Overall rating   2 / 10

Not friendly

Unwilling to help. Not customer friendly.
Full review

Unwilling to help. Not customer friendly.

    Price   5 / 10

    Features   4 / 10

    Customer service   2 / 10

    Convenience   2 / 10

    Trust   2 / 10

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Tegan (NSW), reviewed 5 days ago

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Bendigo Bank

Bendigo Bank car loan review

Overall rating   10 / 10

As above, great service

Great exceptional service.
Full review

Great exceptional service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Michael (WA), reviewed 5 days ago

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St.George

St.George car loan review

Overall rating   7 / 10

Competitive premiums and great customer service

Interest too high.
Full review

Interest too high.

    Price   6 / 10

    Features   6 / 10

    Customer service   4 / 10

    Convenience   6 / 10

    Trust   3 / 10

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Tim (QLD), reviewed 5 days ago

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Esanda

Esanda car loan review

Overall rating   10 / 10

Great Great Great :)

Esanda have been great during my first car finance experience. Buying a brand new car was very stressful. It was dragged out over 2 weeks but I realise now it was so I knew I was making the right choice AND I DID!! I explained things in full...
Full review

Esanda have been great during my first car finance experience. Buying a brand new car was very stressful. It was dragged out over 2 weeks but I realise now it was so I knew I was making the right choice AND I DID!! I explained things in full including the fees, which doesn't happen often. I would recommend Esanda 100%.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Caitlin (QLD), reviewed 5 days ago

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Bankwest

Bankwest Car Loan (Fixed) car loan review

Overall rating   8 / 10

Great loan but..

An essentially good product with a competitive interest rate, $5 monthly free and easy to manage. Would have scored a far higher rating but for recent customer service. I am attempting to pay out the loan as I now wish to lease a vehicle and...
Full review

An essentially good product with a competitive interest rate, $5 monthly free and easy to manage. Would have scored a far higher rating but for recent customer service. I am attempting to pay out the loan as I now wish to lease a vehicle and require a letter from Bankwest with the figure so the Car Dealer can pay off the loan when I trade in the vehicle. Bankwest will only provide this through post or fax and it takes up to two days to generate so please don't be in any kind of rush when trading in your vehicle. I was even advised by their telephone customer service to visit a branch to obtain this - I duly did so and was again advised this could only be obtained through post or fax so if you haven't got access to fax it will take at least three days to obtain. Not happy Jan.

    Price   8 / 10

    Features   6 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   6 / 10

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Fran (QLD), reviewed 5 days ago

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St.George

St.George Car Loan (Fixed) car loan review

Overall rating   2 / 10

Poor interest rates

Poor interest and no communication.
Full review

Poor interest and no communication.

    Price   2 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   2 / 10

    Trust   2 / 10

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Mark (NSW), reviewed 7 days ago

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Car loan comparisons on MozoRates updated daily

  • People's Choice Credit Union Discounted Personal Loan (over 30k, cars up to 3 years old) (Fixed)

    People's Choice Credit Union Discounted Personal Loan (over 30k, cars up to 3 years old) (Fixed)

    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options

    Interest rate from

    6.64%

    comparison rate from*

    6.99% based on $30,000
    over 5 years

    Fees

    $250.00 upfront: $0.00/month

    Go to site
    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options
    Product info
    • Upfront fees: $250
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $30,000.00
    • Maximun loan amount: $100,000.00
    • Minimum loan term: 1 Year
    Overall rating

    8.6

    Based on 10 People's Choice Credit Union car loan reviews

    Need more information?
    Find out more

    More info

    More info

  • IMB New Car Loan (Fixed)

    IMB New Car Loan (Fixed)

    • No account keeping fees
    • No penalty for an early payout
    • Flexible terms for 1 to 7 years

    Interest rate from

    6.69%

    comparison rate from*

    6.97% based on $30,000
    over 5 years

    Fees

    $199.00 upfront: $0.00/month

    Go to site
    • No account keeping fees
    • No penalty for an early payout
    • Flexible terms for 1 to 7 years
    Product info
    • Upfront fees: $199
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Vehicle
    • Minimum loan amount: $2,000.00
    • Maximun loan amount: $75,000.00
    • Minimum loan term: 1 Year
    Overall rating

    9.0

    Based on 1 IMB car loan reviews

    Need more information?
    Find out more

    More info

    More info

  • RACQ New Car Loan (Fixed)

    RACQ New Car Loan (Fixed)

    • No monthly fees
    • Choose loans terms from 1 to 7 years
    • Apply online

    Interest rate from

    6.70%

    comparison rate from*

    7.22% based on $30,000
    over 5 years

    Fees

    $367.90 upfront: $0.00/month

    Go to site
    • No monthly fees
    • Choose loans terms from 1 to 7 years
    • Apply online
    Product info
    • Upfront fees: $368
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $15,000.00
    • Maximun loan amount:
    • Minimum loan term: 1 Year
    Need more information?
    Find out more

    More info

    More info

  • ANZ Online Secured Car Loan (Fixed)

    ANZ Online Secured Car Loan (Fixed)

    • Borrow more than 100% of the car price to cover extras like accessories
    • You can buy either a new or used car from a dealer or private seller
    • Easy online application

    Interest rate from

    7.29%

    comparison rate from*

    8.14% based on $30,000
    over 5 years

    Fees

    $350.00 upfront: $5.00/month

    Go to site
    • Borrow more than 100% of the car price to cover extras like accessories
    • You can buy either a new or used car from a dealer or private seller
    • Easy online application
    Product info
    • Upfront fees: $350
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $7,500.00
    • Maximun loan amount:
    • Minimum loan term: 1 Year
    Overall rating

    7.4

    Based on 73 ANZ car loan reviews

    Need more information?
    Find out more

    More info

    More info

  • bankmecu goGreen Car Loan - greenhouse rating 7+ (Fixed)

    bankmecu goGreen Car Loan - greenhouse rating 7+ (Fixed)

    • No monthly fees
    • Additional payments accepted
    • Borrow from $1,000

    Interest rate from

    7.04%

    comparison rate from*

    7.25% based on $30,000
    over 5 years

    Fees

    $150.00 upfront: $0.00/month

    Go to site
    • No monthly fees
    • Additional payments accepted
    • Borrow from $1,000
    Product info
    • Upfront fees: $150
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $1,000.00
    • Maximun loan amount:
    • Minimum loan term: 1 Year
    Overall rating

    4.0

    Based on 5 bankmecu car loan reviews

    Need more information?
    Find out more

    More info

    More info

  Compare

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* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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People's Choice Award 2015

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About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

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