Commonwealth Bank reviews

Commonwealth Bank

How is Commonwealth Bank rated by the Mozo community?

79%

Overall Mozo Community rating: 7.9 out of 10

Commonwealth Bank reviews

Overall rating: 7.9 (6414 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 3810

Thumbs up: 3458 | Thumbs down: 352

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Latest Commonwealth Bank Reviews

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    Commonwealth Bank savings account review

    Friendly and great customer service

    1. Overall customer rating
    2. (Reviewed 12 days ago)

    Commonwealth Bank are easily accessible and the staff there are always smiling and ready to answer your questions.  Full review 

    Commonwealth Bank are easily accessible and the staff there are always smiling and ready to answer your questions.


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    Commonwealth Bank savings account reviewed by Alison from Tasmania

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    Commonwealth Bank bank account review

    Perfection

    1. Overall customer rating
    2. (Reviewed 12 days ago)

    Commonwealth Bank is a fantastic bank to use. The banks not only look great but are also set up great too, the staff are very friendly, inviting and extremely helpful. The convenience of the coin counters at the branches is simple and easy to unde...  Full review 

    Commonwealth Bank is a fantastic bank to use. The banks not only look great but are also set up great too, the staff are very friendly, inviting and extremely helpful. The convenience of the coin counters at the branches is simple and easy to understand and I do use it quite occasionally. There are plenty of branches around the ACT which makes it very convenient, as well as one near by. I would definitely recommend Commonwealth Bank to anyone and everyone.


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    Commonwealth Bank bank account reviewed by Chelsea

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    Commonwealth Bank credit card review

    Award system is good

    1. Overall customer rating
    2. (Reviewed about 7 hours ago)

    It is a great feature to accumulate points that automatically go to frequent flyer points.  Full review 

    It is a great feature to accumulate points that automatically go to frequent flyer points.


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    Commonwealth Bank Awards Credit Card (Qantas Awards) credit card reviewed by Rach from Queensland

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    Commonwealth Bank personal loan review

    Friendly local branch

    1. Overall customer rating
    2. (Reviewed 12 days ago)

    It's not so much the bank, rather the fees. Every month I get slugged a loan service fee and as I used to work for this bank, I know this fee is not justifiable.  Full review 

    It's not so much the bank, rather the fees. Every month I get slugged a loan service fee and as I used to work for this bank, I know this fee is not justifiable.


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    Commonwealth Bank Unsecured Personal Loan personal loan reviewed by Debra from South Australia

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    Commonwealth Bank home loan review

    Helpful and not pushy

    1. Overall customer rating
    2. (Reviewed 12 days ago)

    The bank's not pushy, but has helped us with our home loan on a few occasions which has only been to benefit us.  Full review 

    The bank's not pushy, but has helped us with our home loan on a few occasions which has only been to benefit us.


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    Commonwealth Bank home loan reviewed by Christine from Victoria

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    Commonwealth Bank term deposit review

    Very helpful staff

    1. Overall customer rating
    2. (Reviewed 14 days ago)

    The customer service has always been wonderful and the staff are always ready to explain details required.  Full review 

    The customer service has always been wonderful and the staff are always ready to explain details required.


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    Commonwealth Bank Term Deposit reviewed by Hope from Victoria

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    Commonwealth Bank debit card review

    Friendly, courteous and helpful all the time

    1. Overall customer rating
    2. (Reviewed 8 days ago)

    Always friendly and courteous. Greet you at the door and helpful. Phone services are similarly excellent. Can't fault them at all.  Full review 

    Always friendly and courteous. Greet you at the door and helpful. Phone services are similarly excellent. Can't fault them at all.


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    Commonwealth Bank Complete Access debit card reviewed by Yvonna from Tasmania

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    Commonwealth Bank car loan review

    Great service and products, customer service

    1. Overall customer rating
    2. (Reviewed 19 days ago)

    The bank has many types of products and services, great customer service, their online banking is safe and we like having a local bank branch.  Full review 

    The bank has many types of products and services, great customer service, their online banking is safe and we like having a local bank branch.


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    Commonwealth Bank Student Car Loan (Fixed) car loan reviewed by Joan from New South Wales

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