Commonwealth Bank reviews

Commonwealth Bank

How is Commonwealth Bank rated by the Mozo community?

78%

Overall Mozo Community rating: 7.8 out of 10

Commonwealth Bank reviews

Overall rating: 7.8 (7645 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 6625

Thumbs up: 5983 | Thumbs down: 642

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Latest Commonwealth Bank Reviews

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    Commonwealth Bank savings account review

    I totally recommend Commbank to everyone

    1. Overall customer rating
    2. (Reviewed about 20 hours ago)

    Commonwealth Bank are a trustworthy, professional company.  Full review 

    Commonwealth Bank are a trustworthy, professional company.


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    Commonwealth Bank savings account reviewed by Nathan

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    Commonwealth Bank bank account review

    Friendly, knowledgable & polite staff

    1. Overall customer rating
    2. (Reviewed about 19 hours ago)

    I love my local branch here in my town, the staff are very very helpful & keep me up to date with new products & are always so helpful & polite.  Full review 

    I love my local branch here in my town, the staff are very very helpful & keep me up to date with new products & are always so helpful & polite.


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    Commonwealth Bank bank account reviewed by Lynne from Victoria

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    Commonwealth Bank credit card review

    I highly recommend it

    1. Overall customer rating
    2. (Reviewed about 20 hours ago)

    They make you go to the better plan for you because I walked into getting just this one card but they upsold me to the better one for me.  Full review 

    They make you go to the better plan for you because I walked into getting just this one card but they upsold me to the better one for me.


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    Commonwealth Bank credit card reviewed by Mitch

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    Commonwealth Bank personal loan review

    CBA- Nice but sometimes awful

    1. Overall customer rating
    2. (Reviewed about 24 hours ago)

    Commonwealth Bank can be very friendly and helpful at times but can also change quickly! I was made redundant and they would not allow me to use my loan protection to cover it and I made arrangements to lower my repayments to get back on track. No...  Full review 

    Commonwealth Bank can be very friendly and helpful at times but can also change quickly! I was made redundant and they would not allow me to use my loan protection to cover it and I made arrangements to lower my repayments to get back on track. No communication between departments found me being harassed by a debt collector, all hours of the day and on weekends. They were incredibly rude and had me in tears. I have always banked with CBA since I was 4 years old. But after that episode, I am seriously considering changing to another financial institution.


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    Commonwealth Bank personal loan reviewed by Kay

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    Commonwealth Bank home loan review

    Great customer services

    1. Overall customer rating
    2. (Reviewed about 20 hours ago)

    The customer service is great and you know where you stand.  Full review 

    The customer service is great and you know where you stand.


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    Commonwealth Bank Standard Variable Rate home loan reviewed by Debra from Queensland

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    Commonwealth Bank term deposit review

    No worse and no better, very average

    1. Overall customer rating
    2. (Reviewed 6 days ago)

    They are simply a business with their shareholders' interests first in mind, and defiantly not their customers', who are their source of revenue. However, the staff at the various branches are predominantly friendly and helpful which makes my cust...  Full review 

    They are simply a business with their shareholders' interests first in mind, and defiantly not their customers', who are their source of revenue. However, the staff at the various branches are predominantly friendly and helpful which makes my customer experience comfortable. The bottom line is I Don't Matter, I'm only one of millions of customers and they don't care less if I get sick of their immoral attitude and go elsewhere.


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    Commonwealth Bank Term Deposit reviewed by Rick from Victoria

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    Commonwealth Bank debit card review

    Commonwealth Bank is great!

    1. Overall customer rating
    2. (Reviewed about 20 hours ago)

    Commonwealth Bank rang me to tell me they thought my card was being used by someone who had stolen it! Turns out they were right, I don't know how but they were and saved us a fortune, while some low life spent our money. Any bank that does that s...  Full review 

    Commonwealth Bank rang me to tell me they thought my card was being used by someone who had stolen it! Turns out they were right, I don't know how but they were and saved us a fortune, while some low life spent our money. Any bank that does that so quickly has to be a good bank!


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    Commonwealth Bank debit card reviewed by Roberta

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    Commonwealth Bank car loan review

    Customer service 11/10

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    Easily the best customer service. Easily. Commbank make you feel like you're their number one priority!  Full review 

    Easily the best customer service. Easily. Commbank make you feel like you're their number one priority!


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    Commonwealth Bank car loan reviewed by Sam from South Australia

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