Commonwealth Bank reviews

Commonwealth Bank

How is Commonwealth Bank rated by the Mozo community?

79%

Overall Mozo Community rating: 7.9 out of 10

Commonwealth Bank reviews

Overall rating: 7.9 (6414 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 4233

Thumbs up: 3857 | Thumbs down: 376

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Latest Commonwealth Bank Reviews

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    Commonwealth Bank savings account review

    Good service

    1. Overall customer rating
    2. (Reviewed about 10 hours ago)

    I like this bank because they always keep you updated.  Full review 

    I like this bank because they always keep you updated.


      1. Price
      1. Features
      1. Customer service
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    Commonwealth Bank NetBank Saver savings account reviewed by Tracey from New South Wales

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    Commonwealth Bank bank account review

    Excellent customer service

    1. Overall customer rating
    2. (Reviewed about 10 hours ago)

    I have been with the Commonwealth Bank for many years. In my time with the bank I have been treated as a valued customer and if I had any problems, the bank dealt with the issue promptly.  Full review 

    I have been with the Commonwealth Bank for many years. In my time with the bank I have been treated as a valued customer and if I had any problems, the bank dealt with the issue promptly.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
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    Commonwealth Bank Smart Access bank account reviewed by Linda from Victoria

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    Commonwealth Bank credit card review

    Always good customer service

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    Happy with the annual fee that is charged for my credit card.  Full review 

    Happy with the annual fee that is charged for my credit card.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
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    Commonwealth Bank Low Fee Credit Card credit card reviewed by Marie from New South Wales

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    Commonwealth Bank personal loan review

    Terrible

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    They messed up the contract, doubling repayments, then the ombudsman got the proper contract sorted out. But still CBA did not put it in place, ridiculous!  Full review 

    They messed up the contract, doubling repayments, then the ombudsman got the proper contract sorted out. But still CBA did not put it in place, ridiculous!


      1. Price
      1. Features
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    Commonwealth Bank Unsecured Personal Loan personal loan reviewed by Dale from Victoria

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    Commonwealth Bank home loan review

    Average not at all awesome

    1. Overall customer rating
    2. (Reviewed about 10 hours ago)

    In spite of their promotional ads, they are not any more approachable on a personal level and spruik "policy" just as readily as their competitors.  Full review 

    In spite of their promotional ads, they are not any more approachable on a personal level and spruik "policy" just as readily as their competitors.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
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    Commonwealth Bank home loan reviewed by Helena from Western Australia

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    Commonwealth Bank term deposit review

    Non competitive rates

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    Term Deposit rates are never comparable to other banks/credit facilities.  Full review 

    Term Deposit rates are never comparable to other banks/credit facilities.


      1. Price
      1. Features
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    Commonwealth Bank Term Deposit reviewed by Pam from New South Wales

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    Commonwealth Bank debit card review

    ATMs are common

    1. Overall customer rating
    2. (Reviewed about 10 hours ago)

    Pros: CommBank App, which is extremely ideal for me to transfer money in between accounts, and ATMs are located at prime spots and make quick withdrawals or deposits.  Full review 

    Pros: CommBank App, which is extremely ideal for me to transfer money in between accounts, and ATMs are located at prime spots and make quick withdrawals or deposits.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
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    Commonwealth Bank Student Complete Access debit card reviewed by Udhaya from South Australia

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    Commonwealth Bank car loan review

    Happy

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    Such a great bank to deal with, people are always polite and smiling.  Full review 

    Such a great bank to deal with, people are always polite and smiling.


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      1. Customer service
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    Commonwealth Bank car loan reviewed by Mark

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