Commonwealth Bank reviews

Commonwealth Bank

How is Commonwealth Bank rated by the Mozo community?

79%

Overall Mozo Community rating: 7.9 out of 10

Commonwealth Bank reviews

Overall rating: 7.9 (6414 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 4264

Thumbs up: 3890 | Thumbs down: 374

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Latest Commonwealth Bank Reviews

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    Commonwealth Bank savings account review

    Safe and reliable

    1. Overall customer rating
    2. (Reviewed about 20 hours ago)

    The most convenient, trustworthy and reliable bank in Australia.  Full review 

    The most convenient, trustworthy and reliable bank in Australia.


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    Commonwealth Bank savings account reviewed by Pelegren

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    Commonwealth Bank bank account review

    Good customer service

    1. Overall customer rating
    2. (Reviewed about 21 hours ago)

    The fees are too high.  Full review 

    The fees are too high.


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    Commonwealth Bank Smart Access bank account reviewed by Rochelle from Queensland

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    Commonwealth Bank credit card review

    Not a trustworthy bank

    1. Overall customer rating
    2. (Reviewed about 22 hours ago)

    I applied online. My first mistake was I used my husband's debit card computer access to log on. I then proceeded to fill out a credit card application with all my working details. The card was approved for $8,500, however when it came through it...  Full review 

    I applied online. My first mistake was I used my husband's debit card computer access to log on. I then proceeded to fill out a credit card application with all my working details. The card was approved for $8,500, however when it came through it was in my husband's name. The CBA stated that I was the one who had committed fraud by using his card details to log onto the computer and it was that card's details they used to activate the card. The big joke is my husband does not have an income but they accepted my details as his...


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    Commonwealth Bank Business Interest-Free Days credit card reviewed by Gaileen from New South Wales

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    Commonwealth Bank personal loan review

    Terrible

    1. Overall customer rating
    2. (Reviewed about 21 hours ago)

    They messed up the contract, doubling repayments, then the ombudsman got the proper contract sorted out. But still CBA did not put it in place, ridiculous!  Full review 

    They messed up the contract, doubling repayments, then the ombudsman got the proper contract sorted out. But still CBA did not put it in place, ridiculous!


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    Commonwealth Bank Unsecured Personal Loan personal loan reviewed by Dale from Victoria

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    Commonwealth Bank home loan review

    Not sure what is required

    1. Overall customer rating
    2. (Reviewed about 21 hours ago)

    Our bank's interest rate is a little higher than most other organisations. We get charged a $380 fee each year & had to have a credit card with it. So I feel taking all that into account, we are not in a good position.  Full review 

    Our bank's interest rate is a little higher than most other organisations. We get charged a $380 fee each year & had to have a credit card with it. So I feel taking all that into account, we are not in a good position.


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    Commonwealth Bank Standard Variable Rate home loan reviewed by Evelyn from New South Wales

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    Commonwealth Bank term deposit review

    Ease of use

    1. Overall customer rating
    2. (Reviewed 14 days ago)

    Friendly service both on the phone and face to face. No waiting. Online is the easiest of the 3 banks I bank with. One phone call is all it takes to get peace of mind.  Full review 

    Friendly service both on the phone and face to face. No waiting. Online is the easiest of the 3 banks I bank with. One phone call is all it takes to get peace of mind.


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    Commonwealth Bank Term Deposit reviewed by Lola from New South Wales

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    Commonwealth Bank debit card review

    Easy and secure online banking

    1. Overall customer rating
    2. (Reviewed about 21 hours ago)

    I like the very accessible yet secure online banking and phone app, which are both very clear and understandable which make money transfers between accounts and paying bills effortless.  Full review 

    I like the very accessible yet secure online banking and phone app, which are both very clear and understandable which make money transfers between accounts and paying bills effortless.


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    Commonwealth Bank Smart Access debit card reviewed by Lauren from Victoria

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    Commonwealth Bank car loan review

    Happy

    1. Overall customer rating
    2. (Reviewed 29 days ago)

    Such a great bank to deal with, people are always polite and smiling.  Full review 

    Such a great bank to deal with, people are always polite and smiling.


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    Commonwealth Bank car loan reviewed by Mark

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