Commonwealth Bank reviews

Commonwealth Bank

How is Commonwealth Bank rated by the Mozo community?

79%

Overall Mozo Community rating: 7.9 out of 10

Commonwealth Bank reviews

Overall rating: 7.9 (6414 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 4562

Thumbs up: 4152 | Thumbs down: 410

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Latest Commonwealth Bank Reviews

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    Commonwealth Bank savings account review

    Great customer service and great online banking

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    CBA have the most helpful staff of all the major banks. If you go into the branch to see them, they will sit down with you and give you all the time you need. I have dealt with them regarding travel cards (different currencies), home loan applica...  Full review 

    CBA have the most helpful staff of all the major banks. If you go into the branch to see them, they will sit down with you and give you all the time you need. I have dealt with them regarding travel cards (different currencies), home loan applications, and savings accounts and every time I have left the branch feeling confident and satisfied with their service. I also have bank accounts with another major bank, but after dealing with CBA I am going to close those accounts and move all my accounts over to CBA. CBA also have a brilliant online banking system which clearly shows your savings, as well as the interest earned over a period of time.


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    Commonwealth Bank savings account reviewed by Sheridan from Western Australia

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    Commonwealth Bank bank account review

    Fantastic Customer Service and low fees

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    As a 21 year old, I haven't had the chance to be with many banks but I've seen my friends that have so I can only compare to them. Commonwealth Bank has done nothing but provide excellent support and no hidden charges, and as a young woman, that i...  Full review 

    As a 21 year old, I haven't had the chance to be with many banks but I've seen my friends that have so I can only compare to them. Commonwealth Bank has done nothing but provide excellent support and no hidden charges, and as a young woman, that is what I need with a bank.


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    Commonwealth Bank Smart Access bank account reviewed by Rachel from New South Wales

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    Commonwealth Bank credit card review

    Awards are ok. Different coloured cards please!

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    Was very exciting when I first got it, but now not so blingy!  Full review 

    Was very exciting when I first got it, but now not so blingy!


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    Commonwealth Bank Awards Credit Card credit card reviewed by Tamara from Northern Territory

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    Commonwealth Bank personal loan review

    Exceptional service and trustworthy

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    My bank has earnt my trust during a difficult time in my life. They were there and helped me pick up the pieces after a messy seperation. Financially I feel more in control after they helped tidy up my debts.  Full review 

    My bank has earnt my trust during a difficult time in my life. They were there and helped me pick up the pieces after a messy seperation. Financially I feel more in control after they helped tidy up my debts.


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    Commonwealth Bank personal loan reviewed by Tammie

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    Commonwealth Bank home loan review

    Reliable and approachable!

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    My mortgage is with the CBA and I am pleased with the service they provide. They are always available to answer any questions I have.  Full review 

    My mortgage is with the CBA and I am pleased with the service they provide. They are always available to answer any questions I have.


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    Commonwealth Bank Fixed Rate home loan reviewed by Faye from Victoria

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    Commonwealth Bank term deposit review

    Great service, not so great products

    1. Overall customer rating
    2. (Reviewed about 8 hours ago)

    I like being able to walk into my bank & feel taken care of. Commonwealth Bank has consistently looked after me in terms of customer service, it is a shame some of their products fail to match.  Full review 

    I like being able to walk into my bank & feel taken care of. Commonwealth Bank has consistently looked after me in terms of customer service, it is a shame some of their products fail to match.


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    Commonwealth Bank Term Deposit reviewed by Lisa from Victoria

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    Commonwealth Bank debit card review

    Great bank, not so great branch opening hours

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Commonwealth Bank is fantastic! The only issue I have, as with most people who live in regional/rural areas, is that the branches are only open from 10:30-2:30.  Full review 

    Commonwealth Bank is fantastic! The only issue I have, as with most people who live in regional/rural areas, is that the branches are only open from 10:30-2:30.


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    Commonwealth Bank debit card reviewed by Ash

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    Commonwealth Bank car loan review

    Happy

    1. Overall customer rating
    2. (Reviewed 8 days ago)

    Such a great bank to deal with, people are always polite and smiling.  Full review 

    Such a great bank to deal with, people are always polite and smiling.


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    Commonwealth Bank car loan reviewed by Mark

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