GIO car insurance reviews

GIO
GIO's overall rating for car insurance

(as rated by the Mozo community)

8.1

based on 91 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent GIO car insurance reviews

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Competitive premiums and customer service

The problem is not having face to face and paying the excess as soon as you lodge the claim and you may have to wait as long as six weeks.
Full review

The problem is not having face to face and paying the excess as soon as you lodge the claim and you may have to wait as long as six weeks.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   -1 / 10

    Trust   7 / 10

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Cheryl (NSW), reviewed 7 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great service

Great company for car insurance.
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Great company for car insurance.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Bianca (NSW), reviewed 7 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   3 / 10

Would not bother with them.

I'm only with them as I don't have time to change companies at the moment. They can't get details correct when changing addresses & items insured.
Full review

I'm only with them as I don't have time to change companies at the moment. They can't get details correct when changing addresses & items insured.

    Value for money   3 / 10

    Policy coverage   7 / 10

    Customer service   1 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Kim (WA), reviewed 9 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good customer service, competetive premiums

Have been with them for years and they are always very helpful with anything when you ring.
Full review

Have been with them for years and they are always very helpful with anything when you ring.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   -1 / 10

    Trust   8 / 10

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Debbie (VIC), reviewed 9 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great

I have my car fully insured with GIO, very friendly and I highly recommend them.
Full review

I have my car fully insured with GIO, very friendly and I highly recommend them.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ian (NSW), reviewed 9 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

I trust I'm going to be covered with GIO

I've had a claim and they were fantastic about everything. I once missed out on a multi-policy discount which annoyed me a little but it was resolved once I bought it up.
Full review

I've had a claim and they were fantastic about everything. I once missed out on a multi-policy discount which annoyed me a little but it was resolved once I bought it up.

    Value for money   7 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Daniel (NSW), reviewed 9 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great service, reliable and friendly team.

They have been great to me, and I have been with them for over 10yrs.
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They have been great to me, and I have been with them for over 10yrs.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Jacinta (NSW), reviewed 12 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good value and good service

Prompt, friendly and efficient.
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Prompt, friendly and efficient.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Aafke (NSW), reviewed 12 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Highly acceptable service and premiums

Lifetime no Claim is a big bonus. Claims always resolved in a speedy and most satisfactory manner. Staff always courteous and helpful.
Full review

Lifetime no Claim is a big bonus. Claims always resolved in a speedy and most satisfactory manner. Staff always courteous and helpful.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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John (NSW), reviewed 12 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

More contact needed

Need to make more contact with customer, reward drivers in years, maybe also more % on no claim bonus.
Full review

Need to make more contact with customer, reward drivers in years, maybe also more % on no claim bonus.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   5 / 10

    Claims handling   0 / 10

    Trust   7 / 10

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Juli (NSW), reviewed 26 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great service and value, a trusted company.

Good value and helpful, easy to understand customer service.
Full review

Good value and helpful, easy to understand customer service.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Stephen (NSW), reviewed 28 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent

Always prompt and happy to help.
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Always prompt and happy to help.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Allan (VIC), reviewed 28 days ago

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GIO

GIO car insurance review

Overall rating   9 / 10

Excellent

Overall very happy, have been a continuous repeat customer, the way to take out policies needs to improve though.
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Overall very happy, have been a continuous repeat customer, the way to take out policies needs to improve though.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Nathan (QLD), reviewed 28 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

No hassles

A good company that don't over advertise themselves.
Full review

A good company that don't over advertise themselves.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Peter (VIC), reviewed 30 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service

Great customer service. I'm not aware of any cons people should be aware of.
Full review

Great customer service. I'm not aware of any cons people should be aware of.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Christine (NSW), reviewed 30 days ago

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GIO

GIO car insurance review

Overall rating   9 / 10

Great service

Very good and helpful always from claims to general inquires.
Full review

Very good and helpful always from claims to general inquires.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Stuart (NSW), reviewed 30 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Best insurer going around

Great company, easy to deal with, great price for insuring people over 30 yrs old.
Full review

Great company, easy to deal with, great price for insuring people over 30 yrs old.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Harmony (NSW), reviewed 30 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Simply the best

Perfect insurance policy. ...been with them nearly 3 years.
Full review

Perfect insurance policy. ...been with them nearly 3 years.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Akila (VIC), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Premiums are good

I don't need to dislike.
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I don't need to dislike.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Deborah (NSW), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good customer service

The only thing I don't like about them is the value of my car drops every year but the yearly payments go up.
Full review

The only thing I don't like about them is the value of my car drops every year but the yearly payments go up.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Bryanl (VIC), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good

They're not too bad.
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They're not too bad.

    Value for money   10 / 10

    Policy coverage   6 / 10

    Customer service   -1 / 10

    Claims handling   7 / 10

    Trust   -1 / 10

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Darrin (NSW), reviewed about 1 month ago

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GIO

GIO car insurance review

Overall rating   9 / 10

Great service and follow ups!

Competitive, knowledgable and always follow up with a courtesy call.
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Competitive, knowledgable and always follow up with a courtesy call.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Anna (VIC), reviewed about 2 months ago

1 person found this review helpful – do you? Yes

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive premiums and quick claims processing.

Quick claim processing. Excellent customer service every time. Competitive insurance rates. Can't complain.
Full review

Quick claim processing. Excellent customer service every time. Competitive insurance rates. Can't complain.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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N (WA), reviewed about 2 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good premiums and service

Have been with GIO for more than 11 yrs. Have had three or four claims, all have been handled quite well.
Full review

Have been with GIO for more than 11 yrs. Have had three or four claims, all have been handled quite well.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Rudy (VIC), reviewed about 2 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Brilliant customer service and no stuff ups

They are friendly and understanding. They are fast and reliable and don't stuff you around. They don't scam you and you get the best of what you pay for!
Full review

They are friendly and understanding. They are fast and reliable and don't stuff you around. They don't scam you and you get the best of what you pay for!

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Lauren (NSW), reviewed about 2 months ago

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