GIO car insurance reviews

GIO
GIO's overall rating for car insurance

(as rated by the Mozo community)

8.1

based on 88 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent GIO car insurance reviews

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great service and value, a trusted company.

Good value and helpful, easy to understand customer service.
Full review

Good value and helpful, easy to understand customer service.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Stephen (NSW), reviewed 1 day ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent

Always prompt and happy to help.
Full review

Always prompt and happy to help.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Allan (VIC), reviewed 2 days ago

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GIO

GIO car insurance review

Overall rating   9 / 10

Excellent

Overall very happy, have been a continuous repeat customer, the way to take out policies needs to improve though.
Full review

Overall very happy, have been a continuous repeat customer, the way to take out policies needs to improve though.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Nathan (QLD), reviewed 2 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

No hassles

A good company that don't over advertise themselves.
Full review

A good company that don't over advertise themselves.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Peter (VIC), reviewed 4 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service

Great customer service. I'm not aware of any cons people should be aware of.
Full review

Great customer service. I'm not aware of any cons people should be aware of.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Christine (NSW), reviewed 4 days ago

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GIO

GIO car insurance review

Overall rating   9 / 10

Great service

Very good and helpful always from claims to general inquires.
Full review

Very good and helpful always from claims to general inquires.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Stuart (NSW), reviewed 4 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Best insurer going around

Great company, easy to deal with, great price for insuring people over 30 yrs old.
Full review

Great company, easy to deal with, great price for insuring people over 30 yrs old.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Harmony (NSW), reviewed 4 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Simply the best

Perfect insurance policy. ...been with them nearly 3 years.
Full review

Perfect insurance policy. ...been with them nearly 3 years.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Akila (VIC), reviewed 7 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Premiums are good

I don't need to dislike.
Full review

I don't need to dislike.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Deborah (NSW), reviewed 7 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good customer service

The only thing I don't like about them is the value of my car drops every year but the yearly payments go up.
Full review

The only thing I don't like about them is the value of my car drops every year but the yearly payments go up.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Bryanl (VIC), reviewed 9 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good

They're not too bad.
Full review

They're not too bad.

    Value for money   10 / 10

    Policy coverage   6 / 10

    Customer service   -1 / 10

    Claims handling   7 / 10

    Trust   -1 / 10

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Darrin (NSW), reviewed 9 days ago

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GIO

GIO car insurance review

Overall rating   9 / 10

Great service and follow ups!

Competitive, knowledgable and always follow up with a courtesy call.
Full review

Competitive, knowledgable and always follow up with a courtesy call.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Anna (VIC), reviewed 21 days ago

1 person found this review helpful – do you? Yes

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive premiums and quick claims processing.

Quick claim processing. Excellent customer service every time. Competitive insurance rates. Can't complain.
Full review

Quick claim processing. Excellent customer service every time. Competitive insurance rates. Can't complain.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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N (WA), reviewed 21 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good premiums and service

Have been with GIO for more than 11 yrs. Have had three or four claims, all have been handled quite well.
Full review

Have been with GIO for more than 11 yrs. Have had three or four claims, all have been handled quite well.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Rudy (VIC), reviewed 21 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Brilliant customer service and no stuff ups

They are friendly and understanding. They are fast and reliable and don't stuff you around. They don't scam you and you get the best of what you pay for!
Full review

They are friendly and understanding. They are fast and reliable and don't stuff you around. They don't scam you and you get the best of what you pay for!

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Lauren (NSW), reviewed 24 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Exceptional service, good bang for your buck!

GIO have always been easy and reliable to deal with and they have made life a whole lot easier by being able to sign up for insurance online without any issues. They follow up the next day to see if you are satisfied or have any questions. I...
Full review

GIO have always been easy and reliable to deal with and they have made life a whole lot easier by being able to sign up for insurance online without any issues. They follow up the next day to see if you are satisfied or have any questions. I have always had GIO car insurance and home and contents insurance and when we are out of country we switch it to landlord insurance without issue. I have made two claims through household insurance and have been very satisfied with the service and the result. To date touch wood I have not had to make a claim regarding my car.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Nicole (ACT), reviewed 24 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great service you can trust

I have always had good customer service from GIO over the years. When a truck wrote off my car they handled everything for me in a very organised, streamlined and sympathetic way. I was amazed at the very high level of assistance and understanding...
Full review

I have always had good customer service from GIO over the years. When a truck wrote off my car they handled everything for me in a very organised, streamlined and sympathetic way. I was amazed at the very high level of assistance and understanding I received.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Maz (WA), reviewed 24 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

They were brilliant, great premiums

GIO were brilliant handling my accident claim and their repairer did a brilliant job of repairing my car.
Full review

GIO were brilliant handling my accident claim and their repairer did a brilliant job of repairing my car.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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John (NSW), reviewed 24 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent

Been with them since 1998 and never had a problem.
Full review

Been with them since 1998 and never had a problem.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Greg (NSW), reviewed about 2 months ago

1 person found this review helpful – do you? Yes

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good premiums

Recorded phone answering is very impersonal.
Full review

Recorded phone answering is very impersonal.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   6 / 10

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Stephen (NSW), reviewed about 2 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

A++++

Great service and price.
Full review

Great service and price.

    Value for money   10 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Dianne (VIC), reviewed about 2 months ago

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GIO

GIO car insurance review

Overall rating   8 / 10

Great customer service.

The staff are friendly, knowledgeable, and helpful, sorting out issues and queries with one phone call.
Full review

The staff are friendly, knowledgeable, and helpful, sorting out issues and queries with one phone call.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   7 / 10

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Jo (VIC), reviewed about 2 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Best premiums

I have been with GIO for 20 years and have had nothing but excellent service.
Full review

I have been with GIO for 20 years and have had nothing but excellent service.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Bruce (VIC), reviewed 2 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Low premiums, highly efficient, customer friendly

My car was hit (when parked on the street) by the local council bus in September last year, and for a second time in Feb this year by a young P plate driver. Both times it was the other party's fault. Thanks to GIO and Capital Smart (their...
Full review

My car was hit (when parked on the street) by the local council bus in September last year, and for a second time in Feb this year by a young P plate driver. Both times it was the other party's fault. Thanks to GIO and Capital Smart (their repairer) everything was fixed beautifully and efficiently. I was provided with a taxi and a rental car- was able to go to work and deal with my every day life undisturbed. Thank You GIO! And their premiums were the lowest on the market!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jarina (VIC), reviewed 3 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Customer service & premiums the best, check it out

Customer service is first class, premiums are competitive, monthly payment options are great for budgeting. Had a potential hail claim and was treated well by the claims dept. No claim eventuated, damage not relevant.
Full review

Customer service is first class, premiums are competitive, monthly payment options are great for budgeting. Had a potential hail claim and was treated well by the claims dept. No claim eventuated, damage not relevant.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   6 / 10

    Trust   8 / 10

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Peter (NSW), reviewed 3 months ago

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