GIO car insurance reviews

GIO
GIO's overall rating for car insurance

(as rated by the Mozo community)

8.0

based on 77 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent GIO car insurance reviews

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GIO

GIO car insurance review

Overall rating   4 / 10

Lack of service

Lack of stores to go see personally, needs more focus on customer service.
Full review

Lack of stores to go see personally, needs more focus on customer service.

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   3 / 10

    Claims handling   3 / 10

    Trust   5 / 10

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Hellen (VIC), reviewed 3 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service

Excellent customer service and affordable insurance.
Full review

Excellent customer service and affordable insurance.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sarah (NSW), reviewed 3 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

This is a very good insurer. I have used them for 5 years now and would not go anywhere else, good value for your money.
Full review

This is a very good insurer. I have used them for 5 years now and would not go anywhere else, good value for your money.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Dwayne (NSW), reviewed 3 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive rates and great customer service

No trouble with claims, always happy to help. Cheaper than other companies for same cover, would recommend to other prospective customers.
Full review

No trouble with claims, always happy to help. Cheaper than other companies for same cover, would recommend to other prospective customers.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Paul (NSW), reviewed 3 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good job guys!

They offer float insurance, so I have that and 3 cars with them, very good value, easy to deal with.
Full review

They offer float insurance, so I have that and 3 cars with them, very good value, easy to deal with.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   -1 / 10

    Trust   -1 / 10

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Carleigh (VIC), reviewed 10 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Impeccable service

We were impressed with the level of customer service provided to me when signing up with GIO Insurance and the level of coverage compared to other insurers.
Full review

We were impressed with the level of customer service provided to me when signing up with GIO Insurance and the level of coverage compared to other insurers.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jacob (NSW), reviewed 11 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Comprehensive insurance premiums and great service

I can pay by the month with no extra charge.
Full review

I can pay by the month with no extra charge.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Doug (NSW), reviewed 18 days ago

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GIO

GIO car insurance review

Overall rating   9 / 10

Good company to deal with

Have had excellent service, and prompt and comprehensive dealings when we needed assistance .
Full review

Have had excellent service, and prompt and comprehensive dealings when we needed assistance .

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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David (VIC), reviewed 24 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Rates tend to reasonably competitive ; but beware!

In general I am quite satisfied with my insurance provider; although I tend to query / dispute their annual excessive increase in the annual property value for insurance renewal cover!
Full review

In general I am quite satisfied with my insurance provider; although I tend to query / dispute their annual excessive increase in the annual property value for insurance renewal cover!

    Value for money   8 / 10

    Policy coverage   5 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Willem (NSW), reviewed 24 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Good coverage

Good coverage.
Full review

Good coverage.

    Value for money   5 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   7 / 10

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Naomi (NSW), reviewed 24 days ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Value, value value!

Great insurer, great value, won't use anyone else
Full review

Great insurer, great value, won't use anyone else

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Rebecca (NSW), reviewed 25 days ago

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GIO

GIO car insurance review

Overall rating   8 / 10

The best we could find

No problems with this insurer at all.
Full review

No problems with this insurer at all.

    Value for money   -1 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jean (NSW), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Competitive premiums and customer service

The problem is not having face to face and paying the excess as soon as you lodge the claim and you may have to wait as long as six weeks.
Full review

The problem is not having face to face and paying the excess as soon as you lodge the claim and you may have to wait as long as six weeks.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   -1 / 10

    Trust   7 / 10

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Cheryl (NSW), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great service

Great company for car insurance.
Full review

Great company for car insurance.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Bianca (NSW), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   3 / 10

Would not bother with them.

I'm only with them as I don't have time to change companies at the moment. They can't get details correct when changing addresses & items insured.
Full review

I'm only with them as I don't have time to change companies at the moment. They can't get details correct when changing addresses & items insured.

    Value for money   3 / 10

    Policy coverage   7 / 10

    Customer service   1 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Kim (WA), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good customer service, competetive premiums

Have been with them for years and they are always very helpful with anything when you ring.
Full review

Have been with them for years and they are always very helpful with anything when you ring.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   -1 / 10

    Trust   8 / 10

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Debbie (VIC), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great

I have my car fully insured with GIO, very friendly and I highly recommend them.
Full review

I have my car fully insured with GIO, very friendly and I highly recommend them.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ian (NSW), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

I trust I'm going to be covered with GIO

I've had a claim and they were fantastic about everything. I once missed out on a multi-policy discount which annoyed me a little but it was resolved once I bought it up.
Full review

I've had a claim and they were fantastic about everything. I once missed out on a multi-policy discount which annoyed me a little but it was resolved once I bought it up.

    Value for money   7 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Daniel (NSW), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great service, reliable and friendly team.

They have been great to me, and I have been with them for over 10yrs.
Full review

They have been great to me, and I have been with them for over 10yrs.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Jacinta (NSW), reviewed about 1 month ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good value and good service

Prompt, friendly and efficient.
Full review

Prompt, friendly and efficient.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Aafke (NSW), reviewed about 2 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Highly acceptable service and premiums

Lifetime no Claim is a big bonus. Claims always resolved in a speedy and most satisfactory manner. Staff always courteous and helpful.
Full review

Lifetime no Claim is a big bonus. Claims always resolved in a speedy and most satisfactory manner. Staff always courteous and helpful.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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John (NSW), reviewed about 2 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

More contact needed

Need to make more contact with customer, reward drivers in years, maybe also more % on no claim bonus.
Full review

Need to make more contact with customer, reward drivers in years, maybe also more % on no claim bonus.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   5 / 10

    Claims handling   0 / 10

    Trust   7 / 10

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Juli (NSW), reviewed about 2 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great service and value, a trusted company.

Good value and helpful, easy to understand customer service.
Full review

Good value and helpful, easy to understand customer service.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Stephen (NSW), reviewed 2 months ago

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GIO

GIO Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent

Always prompt and happy to help.
Full review

Always prompt and happy to help.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Allan (VIC), reviewed 2 months ago

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GIO

GIO car insurance review

Overall rating   9 / 10

Excellent

Overall very happy, have been a continuous repeat customer, the way to take out policies needs to improve though.
Full review

Overall very happy, have been a continuous repeat customer, the way to take out policies needs to improve though.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Nathan (QLD), reviewed 2 months ago

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