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Heritage Bank customer reviews

Overall rating
8.4/10
Price
7.9/10
Features
7.4/10
Customer service
8.7/10
Convenience
8.1/10
Trust
8.6/10
Based on 1636 reviews as rated by the Mozo community. More about the mozo ratings
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Recent Heritage Bank customer reviews

  • Heritage Bank Bank Account

    Thank you heritage bank for your great ongoing ser

    I have been a customer of the heritage bank for many years. They have always assisted as much as possible

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    Judy, Queensland, reviewed 10 days ago
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  • Heritage Bank Savings Account

    Customer Service Fantastic

    Heritage Bank has always given me great service and looked at my circumstances to ensure that I got the right product

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    Tracey, Queensland, reviewed 24 days ago
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  • Heritage Bank Home Loan

    Great, if you love filling in hard copy forms..

    Just unbelievably archaic systems that waste everyones time. Every few months there is a form I need to print and sign, scan and email back. Might be quicker with a fax. Not worth the hassle. Used them for two years but gladly leaving asap.

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    Former, New South Wales, reviewed 4 months ago
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  • Heritage Bank Car Loan (Up to 10 years old, Fixed, Secured)

    Great Service

    Heritage Bank had the best rate for my needs and their customer service was exceptional. Liam from the Capalaba branch was very patient and helpful and made the whole process easy and stress-free.

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    Rebecca, Queensland, reviewed 5 months ago
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  • Heritage Bank Platinum

    Excellent bank to deal with

    The people at the branch that I deal with are very helpful, had a problem with some unscrupulous person using our credit card facilities, the bank did everything it could to resolve the matter in as quickly as possible, without to much trauma to us.

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    Michael, Queensland, reviewed about 2 years ago
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  • Heritage Bank Car Loan (Up to 10 years old, Fixed, Secured)

    Excellent customer service.

    Very satisfied customer, prompt and informative customer service that made applying for a car loan very straight forward. Highly recommend this bank.

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    Linda, Victoria, reviewed over 3 years ago
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  • Heritage Bank Simply Access

    Best bank!

    The best bank i been with

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    Chad, Queensland, reviewed over 7 years ago
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  • Heritage Bank Term Deposit

    Great customer service

    Service is A1, all the staff and management are friendly, nothing is a problem. Will ring a few times during the year to ask if we a happy with their service etc.

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    C., Queensland, reviewed almost 8 years ago
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  • Heritage Bank Home Insurance

    Do not compare with any other company

    As I am not insured with Heritage I really cannot comment on these responses

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    Delma, Queensland, reviewed over 8 years ago
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