Service is A1, all the staff and management are friendly, nothing is a problem. Will ring a few times during the year to ask if we a happy with their service etc.
Great bank with very helpful staff. Exceptional customer service.
Love this bank , it is so helpful and the staff are all outstanding , have no reservations about recommending to everyone.
Like. Efficient and caring, go out of their way to satisfy my needs !
We have been with Heritage for approx. 40 years and quite happy with same and have no reason to change.
Customer Service is always really good, the only complaint would be interest rates are too low and I know it is not their fault.
Friendly, know me by first name basis and co-operative.
Convenient, competitive with lower fees
They made it easy to break the deposit when we needed to access these funds in an emergency & didn't make us feel like it was a bad thing to access our money like other providers have. They're always happy to help & made you feel like they appreciate that the service they offered was there for your benefit, not for them to make money off us. Really really appreciated this.
I live in a small country town and service and honesty are always very good.
Heritage Bank's term deposit rates are one of the highest and their service is the very best possible.
Banked with them 14 years and they are great customer service. Ease of managing accounts which help with saving.
Heritage Bank products are always competitive, fees are minimal or non-existent and never hidden or misleading. Customer service is great and personalised and staff are always friendly and smiling. They are also proactive with advice on how to get the most out of your money.
Different interest rates apply to different amounts or different interest payment frequencies.
Want more? Compare all 81 term deposits in the Mozo comparison engine.
Compare more term depositsMozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.