IMB home loan reviews

IMB
IMB's overall rating for home loans

(as rated by the Mozo community)

8.3

based on 7 reviews in the
past 12 months

 

Price

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Customer service

Convenience

Trust

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Recent IMB home loan reviews

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IMB

IMB home loan review

Overall rating   9 / 10

Great customer service

Personal service from both the manager and counter staff. They know me by name and I can contact them directly.
Full review

Personal service from both the manager and counter staff. They know me by name and I can contact them directly.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Letitia (ACT), reviewed 4 months ago

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IMB

IMB home loan review

Overall rating   7 / 10

Great direct email contact

I thought about leaving the current bank, however a girl in customer service was fantastic! I now deal with her directly via email and she's been able to think outside the box to an amazing level and helped me through a difficult transition. If it...
Full review

I thought about leaving the current bank, however a girl in customer service was fantastic! I now deal with her directly via email and she's been able to think outside the box to an amazing level and helped me through a difficult transition. If it wasn't for her, I would be looking around at other options.

    Price   3 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   -1 / 10

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Cassie (NSW), reviewed 7 months ago

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IMB

IMB home loan review

Overall rating   7 / 10

Great services

Good rates and service, not enough locations.
Full review

Good rates and service, not enough locations.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   8 / 10

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Ambers (ACT), reviewed 7 months ago

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IMB

IMB Standard Variable Home Loan home loan review

Overall rating   8 / 10

Excellent customer service without the gimmicks!

The bank manger at our local bank has always made time for my husband and I. We have two morgages through the bank (one variable and the other fixed/variable), and no matter how many questions we've had,or how silly they may seem, we have always...
Full review

The bank manger at our local bank has always made time for my husband and I. We have two morgages through the bank (one variable and the other fixed/variable), and no matter how many questions we've had,or how silly they may seem, we have always been able to contact her and recieved a quick response. The interest rates are not the lowest, but they are competitive. At the end of the day however, excellent customer service counted a lot towards our decision to go with IMB for our morgages and bank accounts.

    Price   5 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Rebecca (NSW), reviewed 8 months ago

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IMB

IMB Standard Variable Home Loan home loan review

Overall rating   0 / 10

Take your money and that's it

After being with this bank for several years and paying them 100's of thousands in interest we wanted to extend an interest only period on one loan, they made us jump through hoops and then denied us this, even though our serviceability is good....
Full review

After being with this bank for several years and paying them 100's of thousands in interest we wanted to extend an interest only period on one loan, they made us jump through hoops and then denied us this, even though our serviceability is good. The reason, apparently they no longer want to do business in Queensland. We then shopped around to refinance and found we can save 12k per year by changing banks. They are making this chore impossible by not doing what they are supposed to do, by not sending us the 1 form that will allow the process to roll on, now we are going on leave tomorrow and will not have phone or email contact for 2 weeks. so delaying tactics. Thanks a bunch IMB, I won't be recommending you to my worst enemy.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Yvonne (QLD), reviewed about 1 year ago

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Home loan comparisons on MozoRates updated daily

  • UBank UHomeLoan - Real Reward Offer

    UBank UHomeLoan - Real Reward Offer

    • No upfront fees
    • No monthly fees
    • Apply online and get a decision in 30 minutes

    variable rate

    4.09%

    comparison rate*

    4.09%

    Upfront fees

    $0

    Go to site
    • No upfront fees
    • No monthly fees
    • Apply online and get a decision in 30 minutes
    Product info
    • Variable rate: 4.09%
    • Comparison rate*: 4.09%
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Minimum loan amount: $100,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 26 UBank home loan reviews

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  • Newcastle Permanent Discounted Variable Home Loan (LVR<80%) (Premium Plus Package)

    Newcastle Permanent Discounted Variable Home Loan (LVR<80%) (Premium Plus Package)

    • Limited time offer of $1,000 cashback
    • 100% offset facility available
    • Additional repayments and redraws at any time

    variable rate

    4.09%

    comparison rate*

    4.45%

    Upfront fees

    $0

    Go to site
    • Limited time offer of $1,000 cashback
    • 100% offset facility available
    • Additional repayments and redraws at any time
    Product info
    • Variable rate: 4.09%
    • Comparison rate*: 4.45%
    • Upfront fees: $0
    • Ongoing fees: $375.00 yearly
    • Discharge fee:
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Minimum loan amount: $250,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.7

    Based on 59 Newcastle Permanent home loan reviews

    Need more information?
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  • bankmecu Low Rate Special

    bankmecu Low Rate Special

    • No upfront or monthly fees
    • Additional repayments accepted
    • Discounted rate offer extended, apply by 30 June 2015

    variable rate

    4.10%

    comparison rate*

    4.11%

    Upfront fees

    $0

    Go to site
    • No upfront or monthly fees
    • Additional repayments accepted
    • Discounted rate offer extended, apply by 30 June 2015
    Product info
    • Variable rate: 4.10%
    • Comparison rate*: 4.11%
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - fees apply
    • Offset account: no
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.4

    Based on 18 bankmecu home loan reviews

    Need more information?
    Find out more

    More info

    More info

  • bankmecu goGreen Home Loan Special

    bankmecu goGreen Home Loan Special

    • Available to homes with a 7+ star rating according to the Nationwide House Energy Rating Scheme
    • Free redraw available
    • No monthly fees

    variable rate

    4.10%

    comparison rate*

    4.14%

    Upfront fees

    $595

    Go to site
    • Available to homes with a 7+ star rating according to the Nationwide House Energy Rating Scheme
    • Free redraw available
    • No monthly fees
    Product info
    • Variable rate: 4.10%
    • Comparison rate*: 4.14%
    • Upfront fees: $595
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Minimum loan amount: $10,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.4

    Based on 18 bankmecu home loan reviews

    Need more information?
    Find out more

    More info

    More info

  • Heritage Bank Discount Variable Home Loan - Special Rate Offer

    Heritage Bank Discount Variable Home Loan - Special Rate Offer

    • Unlimited extra repayments
    • No monthly fees
    • No application fee

    variable rate

    4.14%

    comparison rate*

    4.15%

    Upfront fees

    $100

    Go to site
    • Unlimited extra repayments
    • No monthly fees
    • No application fee
    Product info
    • Variable rate: 4.14%
    • Comparison rate*: 4.15%
    • Upfront fees: $100
    • Ongoing fees: $0.00
    • Discharge fee: $200.00
    • Extra repayments: yes - free
    • Redraw facility: yes - fees apply
    • Offset account: no
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.9

    Based on 43 Heritage Bank home loan reviews

    Need more information?
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* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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